Logan was very knowledgeable about the different phones and patiently waited til I made a choice. I chose the iphone plus and traded my old one. He went above and beyond to make sure I understood the process. It was a joy to be helped by him. He told m...
Verizon
Hi Rich, thanks for taking the time to leave us a review! Our team works hard to provide you with exceptional service. It's great to hear that Logan was able to help you out. Let us know if you need anything else.
June 30, 2025
Lori E.
The customer service here is great. The staff is always helpful. I appreciate them!
Verizon
Hi Lori, thanks for letting us know about your visit! Providing our clients with excellent service is what we're all about, and we're so glad our team made sure you were taken care of. If you need anything else, you know where to find us!
May 30, 2025
Christine L
TRULY NEED LATER HOURS TO BE OPEN AS I AM HERE TO PICK UP PHONE AT 7:30 AND CLOSED...AND I LIVE 30 MINS AWAY
Verizon
Thanks for bringing this to our attention, Christine. We understand how difficult these issues can be, and our goal is to be a reliable resource for your devices. We're escalating your review internally so we can continue to improve. We hope you visit us...
May 28, 2025
Shawnda
Shay was amazing throughout the entire process of purchasing my new phone. Super professional and courteous. He listened to my needs and wants and delivered.
Verizon
Thanks for the feedback, Shawnda! We strive to provide you with the best service possible, and it's great to hear Shay was able to help you with everything. Visit us again if you need anything else!
April 2, 2025
Kyle H
I was waiting 30 minutes because the store was under staffed. My wife stepped out after 7pm to check on my dog in the car and was told she couldn’t come back in. As another customer left she came in not knowing she wasn’t allowed and the employees kic...
Verizon
Hello Kyle, we apologize for the wait and for the poor treatment you and your wife received at our store. Our team should always be ready to help you with urgency and professionalism, and it's disappointing to learn we missed the mark. We will work on im...