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Wi-Fi Calling error message

If you are unable to successfully activate Wi-Fi Calling or update your E911 address, make sure you have a strong signal from the Verizon wireless network. Even when cellular is turned on, the device may sometimes lose signal.

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Check your iPhone's service icon to confirm there is at least one bar of service.

  • If you're not receiving cellular service at the moment, check to make sure that cellular data is turned on and that Airplane Mode is off.
  • If your signal is weak, move to a spot where it's stronger.