One Talk Caller Name ID
One Talk Caller Name ID is a service that provides proper caller identification on an incoming call, received by an active smartphone, desk phone and mobile clients (apps).
One Talk Caller Name ID is able to provide the basic contact details of incoming callers; the presentation of information is based on the user interface capabilities of the device. The following information will be presented for an incoming call received on either the Enhanced Dialer or the Mobile app
- First and last name
- Calling number
For calls routed by an Automated Receptionist or a Hunt Group to a One Talk desk phone and both versions of the Mobile App (Android™ and iOS), an additional piece of information presented on the device's screen. The additional information will provide the name of the AR or HG routing the call to the proper end point (VIA: Name of the AR or HG will display below the Name and Number of the originating caller).
Things to know about One Talk Caller Name ID:
- The One Talk Caller Name ID SFO can be added to a smartphone, desk phone, mobile client and Hunt Group; the SFO is 86064
- One Talk Caller Name ID doesn't require a contract and can be removed any time
- One Talk Caller Name ID costs $2.99/month per line
Desk phone Business Directory Download
Businesses require the ability to have user information from their business associates, employees, vendors and partners to be automatically downloaded to One Talk desk phones
Desk phone Business Directory is a feature which will download information to an enabled One Talk desk phone from the following sections in the One Talk Portal:
- Setup user info
- Virtual On Net extensions
- Recepcionista automatizado
- Grupo de búsqueda
Business owners will have the ability to enable the feature and specify what desk phones in a given Group should receive the information. The user information can only be downloaded to desk phones; smartphones and mobile apps are not compatible with this feature.
Desk phones will receive the following information from the One Talk Portal:
- Número telefónico
- First and last name
- Extensión
Things to know about the Business Directory:
- The Business Directory is a unidirectional push from the One Talk portal down to the desk phone(s)
- The Business Directory is read-only; manual entries to it are not allowed
- The Business Directory can only be updated through the One Talk portal
- The maximum number of entries for each Directory (Local and Business) is 1000 entries