Pound codes and star codes are numbers you can call from your Verizon mobile phone to help manage your Verizon wireless account.
| Code to call | When you need to |
|---|---|
| #BAL (#225) | Check your balance |
| #DATA (#3282) | Check your data usage |
| #MIN (#646) | Check your minutes |
| #PMT (#768) | Make a payment |
| #ROAD (#7623) | Request roadside assistance |
| #UPG (#874) | Check your upgrade information |
| #832 | Place a test call |
| *611 | Call Verizon Customer Service |
| *67 + 10-digit phone number | Block Caller ID for a single call |
| *71 + 10-digit phone number | Forward unanswered calls (mobile phone will ring first) |
| *72 + 10-digit phone number | Forward all calls immediately (mobile phone won't ring) |
| *73 | Stop forwarding calls |
| *82 + 10-digit phone number | Unblock Caller ID for a single call |
| *86 | Check your voicemail |
Note: #MIN and #DATA are estimates of the minutes and data used since the last day of your bill period. They may not include usage during the last 24 hours. If you aren't sure when your bill period ends, you can find the dates on the Data Usage page in My Verizon.
Prepaid accounts can visit the Prepaid data usage section in My Verizon.