Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

Samsung Galaxy Tab 2 - Resumen de asistencia

Encuentra asistencia y herramientas específicas para tu Samsung Galaxy Tab S2 en Internet.
Troubleshoot Galaxy Tab S2
Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.

Filtra todos los temas a continuación.


Accesorios

Descargar e instalar Samsung Gear Manager - Android®

Ve cómo instalar Samsung Gear Manager en tu dispositivo Android.

Configuración, activación básica y guías de usuario

Activate Your Device FAQs

Aprende a activar un nuevo dispositivo, intercambiar dispositivos en una línea existente, cambiarte a Verizon y traer tu propio teléfono (BYOD), obtener una nueva tarjeta SIM y mucho más.

Activar tu tablet Android nueva

Aprende cómo activar y configurar tu nueva tablet Android con Verizon Wireless.

Getting to Know Your Samsung Galaxy Tab S2 (PDF)

Get to know your new Samsung Galaxy Tab S2 with this quick reference guide.

Cómo usar Verizon Cloud

Obtén instrucciones paso a paso para conocer cómo suscribirte a Verizon Cloud por Internet y usarlo. Carga y haz una copia de seguridad de tus contactos, fotos, videos, música, documentos y más.

Mobile Broadband Self Activation - 4G LTE

Here's the steps on how to self activate mobile broadband service for your device.

Samsung Galaxy Tab S2 (2015) - Activate / Set Up Device

Here's how to quickly set up your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Activate / Set Up Device

Here's how to quickly set up your Galaxy Tab S2.

Las 10 mejores cosas para hacer con tu nueva tablet

Aprende a configurar tu nueva tablet con características y funciones importantes. Aprovecha tu nueva tablet al máximo con estas sugerencias prácticas.

Validar dirección de emergencia (E911)

Te mostramos cómo validar tu dirección de emergencia (E911).

Video: ¿Qué es Verizon Cloud?
 (duración: 1:20)
Ve este video para conocer las funciones de Verizon Cloud, como transferencia de contenido, almacenamiento de medios, impresión de fotos y más.
Duración: 1:20

Hacer copia de seguridad y transferir contenido

Centro de transferencia de contenido

Encuentra la mejor forma de transferir tus fotos, videos, contactos y demás contenido desde un dispositivo a otro. Consulta las instrucciones paso a paso para los dispositivos, según el sistema operativo que tengan.

Samsung Galaxy Tab S2 (2015) - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your Samsung Galaxy Tab S2 (2015) and a computer.

Samsung Galaxy Tab S2 (2015) - Move Music Files to Device

Here's how to transfer music files from a computer to your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Move Pictures / Videos to Device

To transfer picture or video files between your device and your computer or memory card, view this.

Samsung Galaxy Tab S2 - Move Music Files from Device

Here's how to transfer music files from your Galaxy Tab S2 to a computer.

Samsung Galaxy Tab S2 - Move Music Files to Device

Here's how to transfer music files from a computer to your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your Samsung Galaxy Tab S2 to a computer.

Samsung Galaxy Tab S2 - Move Pictures / Videos to Device

To transfer/move/upload picture or video files between your device and your computer/PC or memory card, view this info.

Transfer Content with Samsung Smart Switch Mobile App (from Android)

Here's how to transfer content from your old Android device to yourcurrent Samsung phone.

Transferir contenido con la aplicación móvil Samsung Smart Switch™ (transferencia por cable USB)

Te mostramos cómo transferir contenido desde tu dispositivo anterior a tu teléfono Samsung actual.

Transfiere contenido con la aplicación móvil Samsung Smart Switch™ (desde iOS)

Aquí te mostramos cómo transferir contenido de un dispositivo iOS a tu teléfono Samsung.

Video: Usa la aplicación Content Transfer para mover contenido entre dispositivos
 (duración: 2:58)
Con la aplicación Content Transfer es fácil transferir tus contactos y otro contenido desde tu teléfono anterior al nuevo. Conoce cómo.
Duración: 2:58

Lo básico

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

How to Clean Your Samsung Galaxy Device

Here are guidelines for cleaning / sanitizing / disinfecting theglass, ceramic and metal surfaces of your Galaxy smartphone /tablet / watch.

Samsung Galaxy Tab S2 (2015) - View Signal Strength

Here's how to view signal strength on the Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - View Signal Strength

Here's how to view signal strength on the Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Charging Your Phone

Learn how to charge your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Getting to Know Back of Your Tablet

Learn more about the back of your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Getting to Know Your Tablet

Un mapa interactivo de la pantalla de inicio y los botones de tu Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your Samsung Galaxy Tab S2.

Batería y carga

Problemas con la batería: Uso de la batería

Esto muestra las posibles causas de problemas con la batería (un dispositivo que no carga o no se mantiene cargado, una batería de corta duración).

Problemas de carga y energía: Dispositivos con batería no extraíble

Si tienes problemas con tu batería no extraíble porque no se carga o no se mantiene cargada, consulta esta información.

Problemas de carga y energía: Dispositivos con batería extraíble

Si tienes problemas con la carga de tu batería extraíble, o no se mantiene cargada, aquí tienes sugerencias útiles.

Samsung Galaxy Tab S2 (2015) - Turn Power Saver On / Off

Here's how to turn 'Power saving mode' on or off to help manage battery performance for your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Turn Power Saver On / Off

Here's how to turn 'Power saving mode' on or off to help manage battery performance for your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Galaxy Tab S2.

Turn Battery Optimization On / Off - Android™ 6.x and higher (Samsung)

La optimización de la batería ayuda a mantener la carga de tu dispositivo Samsung y está activada en forma predeterminada.

Video: Samsung Galaxy Tab S2 Battery Tips and Tricks
 (duración: 2:02)
Save battery life by changing the settings on your Samsung Galaxy Tab S2 from Verizon.
Duración: 2:02

Bluetooth®

Delete Paired Bluetooth® Connection - Android™

Te mostramos cómo borrar una conexión Bluetooth de tu dispositivo Android.

Samsung Galaxy Tab S2 (2015) - Send Contact via Bluetooth®

Here's how to send a contact on your Galaxy Tab S2 (2015) via Bluetooth.

Samsung Galaxy Tab S2 (2015) - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy Tab S2 (2015) on or off and make it visible to other devices for pairing.

Samsung Galaxy Tab S2 - Send Contact via Bluetooth®

Here's how to send a contact on your Galaxy Tab S2 via Bluetooth.

Samsung Galaxy Tab S2 - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy Tab S2 on or off and make it visible to other devices for pairing.

Samsung Galaxy Tab S2 Simulator: Pairing with a Bluetooth® Device

See how to pair your Samsung Galaxy Tab S2 with your Bluetooth device.

Video: Setting Up Wi-Fi and Bluetooth on Your Samsung Galaxy Tab S2
 (duración: 1:51)
Learn how to pair your tablet to a Bluetooth device and connect to a Wi-Fi network on your Samsung Galaxy Tab S2 from Verizon.
Duración: 1:51

Llamadas y marcado

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Samsung Galaxy Tab S2 - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Galaxy Tab S2, view this info.

Video: Verizon Messages - HD Video Calling
 (duración: 1:46)
Verizon Messages ofrece videollamadas y voz HD en tu tablet, a través de la aplicación. Mira este video para aprender cómo configurar las llamadas en HD y realizar llamadas.
Duración: 1:46

Cámara, fotos y videos

Download Pictures/Videos - Backup Assistant℠ Plus - Android™ Tablet

Here's how to download pictures and videos to Backup Assistant Plus via your Android tablet.

Samsung Galaxy Tab S2 (2015) - Common Camera Settings

Here's info on common camera settings (e.g., storage, timer, front / rear camera, etc.) for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your Samsung Galaxy Tab S2 (2015) and a computer.

Samsung Galaxy Tab S2 (2015) - Move Pictures / Videos to Device

To transfer picture or video files between your device and your computer or memory card, view this.

Samsung Galaxy Tab S2 (2015) - View Pictures / Videos

Here's how to view pictures and/or videos on your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Common Camera Settings

Here's info on common camera settings (e.g., storage, timer, etc.) for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your Samsung Galaxy Tab S2 to a computer.

Samsung Galaxy Tab S2 - Move Pictures / Videos to Device

To transfer/move/upload picture or video files between your device and your computer/PC or memory card, view this info.

Samsung Galaxy Tab S2 - View Pictures / Videos

Here's how to view pictures and/or videos on your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Changing the File Size of Pictures and Videos

Find out how to change the picture or video file size on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Recording a Video

Aprende a grabar un video usando tu Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Taking a Picture

Discover how to take a photo using your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Taking a Picture While Recording a Video

Discover how to take a picture while recording a video on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Taking a Selfie

Una guía interactiva sobre cómo tomar una selfie con tu Samsung Galaxy Tab S2

Samsung Galaxy Tab S2 Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Samsung Galaxy Tab S2.

Conectividad para computadora/PC

Resolver problemas de Windows Device Manager

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Samsung Galaxy Tab S2 (2015) - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy Tab S2 (2015) and a computer with the Android SDK.

Samsung Galaxy Tab S2 - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy Tab S2 and a computer with the Android SDK.

Contactos

Pixel XL™, Phone by Google: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's messaging your Google Pixel XL without looking at it.

Samsung Galaxy Tab S2 (2015) - Add a Contact

Here's how to add a contact to your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Delete a Contact

Here's how to delete a contact from your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Edit a Contact

Here's how to edit a contact on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View Contact Sync Source

Here's how to view where a phonebook contact on your Galaxy Tab S2 (2015) was imported from.

Samsung Galaxy Tab S2 - Add a Contact

Here's how to add a contact to your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Delete a Contact

Here's how to remove a contact from your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Edit a Contact

Here's how to edit a contact on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Send Contact via Bluetooth®

Here's how to send a contact on your Galaxy Tab S2 via Bluetooth.

Samsung Galaxy Tab S2 - View Contact Sync Source

Here's how to view where a phonebook contact on your Galaxy Tab S2 was imported from.

Samsung Galaxy Tab S2 Simulator: Adding a Contact

Learn how to add a new contact to your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Creating a Group and Adding Contacts to It

Una guía visual sobre cómo crear un grupo de contactos en tu Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy Tab S2.

Verizon Cloud - Android™ Tablet - Back Up Contacts

Here's how to back up your contacts to Verizon Cloud from your Android tablet.

Video: Administrar contactos usando Mi Verizon
 (duración: 2:21)
Mira este video para conocer cómo administrar tus contactos a través de Mis medios y contactos en el cloud en tu cuenta Mi Verizon. Mira cómo eliminar, restablecer y sincronizar tu contactos.
Duración: 2:21

Video: Administrar contactos duplicados usando Google
 (duración: 2:45)
¿Deseas liberar espacio en tu teléfono? Ve este video para aprender cómo combinar contactos duplicados usando tu cuenta de Google.
Duración: 2:45

Video: Administrar contactos duplicados usando tu dispositivo Android
 (duración: 3:21)
¿Deseas liberar espacio en tu teléfono? Ve este video para aprender cómo combinar contactos duplicados en tu dispositivo Android.
Duración: 3:21

Datos

Preguntas frecuentes sobre datos adicionales

Conoce las opciones para agregar datos adicionales a tus dispositivos en el nuevo Plan Verizon.

Change Verizon Data Service Plan (Prepaid) - Android™ Tablet

Here's how to change the Prepaid Verizon data service plan on an Android tablet.

Check Verizon Data Service usage (Prepaid) - Android™ Tablet

Here's how to check your data on your prepaid, Android tablet.

Conserve Data Usage - Google+

Te mostramos cómo guardar datos en tu smartphone/tablet Android a través de la aplicación Google+

Preguntas frecuentes sobre Regalo de datos

Conoce sobre el programa de regalo de datos, el cual te permite dar datos adicionales a otros como regalo, así como también recibirlos.

Preguntas frecuentes sobre uso de datos

Conoce sobre una herramienta gratuita por Internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando los datos. Accede a través de Mi Verizon y My Verizon Mobile.

Forgot Verizon Data Service Username / Password (Prepaid) - Android™ Tablet

Here's how to view your username or reset your password for your Verizon data service on your Android tablet.

Samsung Galaxy Tab S2 (2015) - Allow / Deny Data Roaming

Here's how to check settings if you can't connect to the internet or send / receive messages on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Turn Data On / Off

To turn the mobile data for your Galaxy Tab S2 (2015) on or off, follow these steps.

Samsung Galaxy Tab S2 (2015) - View / Restrict Data Usage by App

Here's how to view / restrict the amount of data an app on your Galaxy Tab S2 (2015) uses.

Samsung Galaxy Tab S2 - Allow / Deny Data Roaming

Here's how to turn data roaming for your Galaxy Tab S2 on or off.

Samsung Galaxy Tab S2 - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Turn Data On / Off

Here's how to turn mobile data for your Galaxy Tab S2 on or off.

Samsung Galaxy Tab S2 - View / Restrict Data Usage by App

Here's how to view / restrict the amount of data an app on your Galaxy Tab S2 uses.

Set Up Verizon Prepaid Data Service - Android™ Tablet

Here's how to set up Verizon Prepaid data service for your Android tablet.

Fecha y hora

Samsung Galaxy Tab S2 (2015) - Set Date and Time

If your Galaxy Tab S2 (2015) shows the incorrect date and/or time, view this info to correct it.

Samsung Galaxy Tab S2 - Set Date and Time

If your Galaxy Tab S2 shows the incorrect date and/or time, view this info to correct it.

ID e información del dispositivo

Cómo detectar un daño físico

Esto te ayuda a determinar si tu dispositivo está dañado.

Preguntas frecuentes sobre el cargo por dispositivo dañado

Obtén más información sobre el cargo por dispositivo dañado, el cual se cobra si entregas un dispositivo mal usado por uno de reemplazo certificado como nuevo.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Samsung Galaxy Tab S2 (2015) - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View MAC Address

Here's how to view the Wi-Fi MAC address for your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View Phone Number

Here's how to view the phone number for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - View Device ID (ESN/ IMEI / MEID)

Here's how to view the device ID (IMEI) for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - View MAC Address

Here's how to view your MAC address on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - View Phone Number

Here's how to view the phone number for your Galaxy Tab S2.

Configuraciones de dispositivos

Pixel XL™, Phone by Google: Changing Roaming Settings for a Trip

Find out how to change roaming settings on your Google Pixel XL.

Samsung Galaxy Tab S2 (2015) - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Font size, Screen timeout, Smart stay, etc.) for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Manage Do Not Disturb Settings

If your Galaxy Tab S2 (2015) isn't receiving alerts for texts / email, here's how to check Do Not Disturb settings.

Samsung Galaxy Tab S2 (2015) - Reset All Settings

If your Samsung Galaxy Tab S2 (2015) crashes, runs slow or apps freeze or reset the device, view this.

Samsung Galaxy Tab S2 (2015) - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Galaxy Tab S2 (2015), view this info.

Samsung Galaxy Tab S2 (2015) - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Turn Screen Rotation On / Off

If the display on your Galaxy Tab S2 (2015) doesn't rotate, this shows how to fix it.

Samsung Galaxy Tab S2 (2015) - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Font size, Screen timeout, Smart stay, etc.) for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Manage Do Not Disturb Settings

If your Galaxy Tab S2 isn't receiving calls or alerts for texts and email, here's how to check Do Not Disturb settings.

Samsung Galaxy Tab S2 - Reset All Settings

If your Samsung Galaxy Tab S2 crashes, resets or runs slow, or apps freeze or reset the device, view this.

Samsung Galaxy Tab S2 - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Turn Screen Rotation On / Off

If the display on your Galaxy Tab S2 doesn't rotate, this shows how to fix it.

Samsung Galaxy Tab S2 - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Accessing Settings

Explore how to access settings on your Samsung Galaxy Tab S2 to change alert sounds, turn off GPS and more.

Samsung Galaxy Tab S2 Simulator: Adjusting the Screen Timeout and Brightness

Una guía visual acerca de cómo ahorrar la carga de la batería de tu Samsung Galaxy Tab S2 al configurar el tiempo que la pantalla permanece encendida.

Samsung Galaxy Tab S2 Simulator: Changing Notification Sounds

Learn how to change the notification sounds on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Configuring Location Settings

Learn how to manage location settings on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Managing Data Usage

Discover how to manage data usage on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Turning Airplane Mode On and Off

Una guía interactiva para configurar tu Samsung Galaxy Tab S2 en modo Airplane.

Samsung Galaxy Tab S2 Simulator: Using Power Saver Mode

Learn how to switch to Battery Saver mode to save your Samsung Galaxy Tab S2's battery life for the most important functions.

Turn TalkBack On / Off - Android

Te mostramos cómo activar o desactivar TalkBack para tu dispositivo Android.

Email/Gmail

Gmail for Android - Reply to a Message

Te explicamos cómo responder un mensaje de Gmail desde tu smartphone o tablet Android.

Gmail™ para Android™ - Firma automática

Te explicamos cómo agregar, editar o eliminar una firma en los mensajes de Gmail en tu smartphone o tablet Android.

Gmail™ para Android™ - Redactar y enviar un mensaje

Descubre cómo redactar y enviar un mensaje de Gmail desde tu dispositivo Android.

Gmail™ para Android™ - Borrar mensajes

Te mostramos cómo borrar mensajes de Gmail de tu smartphone/tablet Android.

Gmail™ for Android™ - View Account Address / Username

Te explicamos cómo ver tu dirección de correo electrónico y tu nombre de usuario de Gmail desde tu smartphone o tablet Android.

Gmail™ para Android™ - Ver mensajes

Conoce cómo ver un mensaje de Gmail en tu smartphone/tablet Android.

Manage Samsung Galaxy Tab S2 - Corporate Email Settings

Here's info on updating work email settings for your Galaxy Tab S2.

Samsung Galaxy Tab S2 (2015) - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Add a User Account

Here's how to add a user profile so multiple people can use your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Add an Existing Google™ Account

Here's how to add an existing Google account to your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Adjust Account Sync Settings

Here's how to view sync settings on your Galaxy Tab S2 (2015) if you're not receiving email and app notifications.

Samsung Galaxy Tab S2 (2015) - Compose and Send Email Message

Here's how to write and send an email message from your Galaxy Tab S2.

Samsung Galaxy Tab S2 (2015) - Create a New Google™ Account

Here's how to create a new Google account on your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Delete Email Messages

Here's how to delete email messages from your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Edit / Remove a User Account

Here's how to modify or delete a user account on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Email Account Common Settings

Here's info on common personal email settings (e.g., account name) for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Email Account Data Usage Settings

To modify data usage options for the personal email account on your Galaxy Tab S2 (2015), view this.

Samsung Galaxy Tab S2 (2015) - Email Account Notification Settings

If you're not getting notifications for the personal email on your Galaxy Tab S2 (2015), view this.

Samsung Galaxy Tab S2 (2015) - Email Account Password and Server Settings

To update the personal email password/server settings for your Galaxy Tab S2 (2015), view this.

Samsung Galaxy Tab S2 (2015) - Email Account Signature Settings

To enter or edit the personal email signature on your Galaxy Tab S2 (2015), view this info.

Samsung Galaxy Tab S2 (2015) - Email Account Sync Frequency Settings

To adjust the personal email sync frequency settings on your Galaxy Tab S2 (2015), view this.

Samsung Galaxy Tab S2 (2015) - Manage Corporate Email Settings

Here's info on updating work email settings for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Perform a Gmail™ Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Remove Gmail™ Account

Removing then re-adding a Gmail account on your Galaxy Tab S2 (2015) often fixes email issues.

Samsung Galaxy Tab S2 (2015) - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View and Reply to an Email Message

Here's how to view and reply to an email message from you Galaxy Tab S2.

Samsung Galaxy Tab S2 - Add a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Add a User Account

Here's how to add a user profile so multiple people can use your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Add an Existing Google™ Account

Here's how to add an existing Google account to your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Adjust Account Sync Settings

If you're not receiving email and app notifications, here's how to view sync settings on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Compose and Send Email Message

Here's how to create and send an email message from your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Create a New Google™ Account

Here's how to create a new Google account on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Delete Email Messages

Here's how to delete email messages from your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Edit / Remove a User Account

Here's how to modify a user account on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Email Account Notification Settings

If you're not getting notifications for the personal email on your tablet, view this info.

Samsung Galaxy Tab S2 - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Perform a Gmail™ Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Remove Gmail™ Account

Removing then re-adding a Gmail account on your Galaxy Tab S2 often fixes email issues.

Samsung Galaxy Tab S2 - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Galaxy Tab S2.

Samsung Galaxy Tab S2 - View and Reply to an Email Message

Here's how to view and reply to an email message from your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Forwarding an Email

Aprende cómo reenviar un correo electrónico en tu Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Replying to an Email

Discover how to reply to an email on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Sending an Email

A step-by-step visual guide for sending an email from your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Sending an Email to a Group

Find out how to send an email to a group on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Setting Up Corporate Email

Learn how to access your work email on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Setting Up Personal Email

Discover how to access your existing email account on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Switching Between Email Accounts

See how to access different email accounts on your Samsung Galaxy Tab S2.

Puertos de email y mensajería estándar

Aquí encontrarás información sobre los puertos de mensajería de correo electrónico estándar, que te puede ayudar a configurar las opciones avanzadas de correo electrónico.

Actualizar contraseña de Gmail - Android™

Here's how to update the password for your Gmail account from your Android device.

Video: Diagnóstico de problemas de email personal y corporativo
 (duración: 3:21)
Conoce cómo solucionar los problemas con tu email personal y corporativo con solo unos simples pasos.
Duración: 3:21

Find My Phone

Buscar mi dispositivo - Android™ - Localizar un dispositivo de manera remota

Te mostramos cómo usar Buscar mi dispositivo para ubicar tu dispositivo Android de forma remota.

Buscar mi dispositivo: Android™: Bloquear un dispositivo de manera remota

Aprende a usar Buscar mi dispositivo para ubicar y bloquear tu dispositivo de forma remota.

Buscar mi dispositivo: Android™: Hacer sonar un dispositivo de manera remota

Te mostramos cómo hacer sonar tu dispositivo Android de forma remota para que puedas encontrarlo.

Cómo encontrar tu teléfono/tablet extraviados o robados

Descubre cómo encontrar, rastrear y bloquear un dispositivo extraviado o robado. Obtén un localizador de tablet o teléfono para cualquier SO: Android, Apple, Windows, BlackBerry o teléfonos básicos.

Activar/desactivar Buscar mi dispositivo: Android™

Aquí tienes información sobre cómo localizar de forma remota, bloquear, hacer sonar o borrar la información de tu dispositivo Android.

GPS y servicios basados en la ubicación

Encontrar mi móvil Samsung

Aprende a activar Encontrar mi móvil en tu dispositivo Samsung.

GPS Location Settings - Android™

Aquí encontrarás información para ver/cambiar la configuración de ubicación GPS, lo que puede afectar la duración de la batería y la precisión de la ubicación.

Google Maps™ - Agregar capas

Te mostramos cómo agregar capas en Google Maps.

Google Maps™ - Descargar un mapa sin conexión

Si no puedes conectarte a Internet o quieres evitar los cargos por datos globales mientras viajas, te mostramos cómo descargar un mapa.

Google Maps™ - Buscar ubicación actual

Te mostramos cómo encontrar tu ubicación actual en Google Maps.

Google Maps™ - Buscar indicaciones de conducción

Te mostramos cómo encontrar indicaciones de manejo con Google Maps.

Samsung Galaxy Tab S2 (2015) - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy Tab S2 (2015) on or off.

Samsung Galaxy Tab S2 - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy Tab S2 on or off.

Gestos y movimientos

Google Maps™ - Gestos

Entérate cómo usar gestos con Google Maps en tu dispositivo.

Samsung Galaxy Tab S2 (2015) - Motions and Gestures

Here's how to manage motion-activated services for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Motions and Gestures

Here's how to manage motion-activated services for your Galaxy Tab S2.

Copia de seguridad y restablecimiento de Google

Restablecer contactos de copias de seguridad de Google™

Te mostramos cómo restablecer contactos de copias de seguridad recientes de Google que hayas hecho.

Samsung Galaxy Tab S2 (2015) - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy Tab S2.

Pantalla de inicio

Samsung Galaxy Tab S2 (2015) - Add Shortcuts to Home Screen

Here's how to add a shortcut to a Home screen on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Add Shortcuts to Home Screen

Here's how to add a shortcut to a Home screen on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your Samsung Galaxy Tab S2 for quick access to them.

Samsung Galaxy Tab S2 Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Samsung Galaxy Tab S2 to help organize your apps.

Samsung Galaxy Tab S2 Simulator: Adding and Deleting a Home Screen

A visual guide for adding and deleting Home screens on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Changing the Default Home Screen

Learn how to change the default Home screen of your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your Samsung Galaxy Tab S2.

Hotspot

Samsung Galaxy Tab S2 (2015) - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy Tab S2.

Samsung Galaxy Tab S2 (2015) - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, allowed devices, timeout settings, etc.) on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Mobile Hotspot

Here's how to access the Mobile Hotspot on your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Tethered Modem Connection

Here's how to use your Galaxy Tab S2 (2015) as a modem to connect to the internet via USB or Bluetooth.

Samsung Galaxy Tab S2 (2015) - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your Galaxy Tab S2 (2015) on or off.

Samsung Galaxy Tab S2 - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, allowed devices, etc.) on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Tethered Modem Connection

Here's how to use your Galaxy Tab S2 as a modem to connect to the internet via USB or Bluetooth.

Samsung Galaxy Tab S2 - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your Galaxy Tab S2 on or off.

Preguntas frecuentes sobre el hotpost móvil de Verizon - Obtén Internet Wi-Fi para compartir

Aprende cómo usar el hotspot móvil en tu teléfono o tablet para conectar dispositivos a Internet usando tu plan de datos vigente. Encuentra planes Unlimited y Prepaid con hotspot móvil.

Internet y navegador de Internet

Chrome Browser - Android - Access Websites

Te mostramos cómo acceder a sitios web con el navegador Chrome de tu smartphone/tablet Android.

Chrome Browser - Android - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser if you're getting a 'page cannot be displayed' error or can't browse the internet.

Navegador Chrome™ - Android™ - Agregar un marcador de navegador

Ve cómo agregar un marcador a través del navegador Chrome en tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Permitir/bloquear cookies del navegador

Si no puedes navegar por Internet o ver las imágenes de los sitios web en tu dispositivo a través del navegador Chrome, consulta esta información.

Navegador Chrome™ - Android™ - Borrar un marcador de navegador

Te enseñamos cómo borrar un marcador guardado a través del navegador Chrome de tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Editar un marcador de navegador

Descubre cómo editar un marcador guardado a través del navegador Chrome de tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Abrir un marcador de navegador

Descubre cómo abrir un marcador guardado en el navegador Chrome en tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Guardar fotos desde el navegador

Aprende cómo guardar una foto a través del navegador Chrome en tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Activar/desactivar JavaScript

Te mostramos cómo revisar la configuración JavaScript, que a menudo te ayuda cuando no puedes ver páginas web en tu dispositivo.

Determinar velocidades de conexión a Internet

Here's info on how to test your connection speeds if they're slower than expected.

Desactivar Work Offline - Navegador de Internet

Te mostramos cómo ver si estás fuera de línea si no puedes conectarte a Internet con una computadora con Internet Explorer, Chrome o Firefox.

Samsung Galaxy Tab S2 (2015) - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Bookmarking a Website

Learn how to bookmark a website on your Samsung Galaxy Tab S2, so it's easy to find later.

Samsung Galaxy Tab S2 Simulator: Navigating to a Website

Discover how to find a website using your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy Tab S2.

View Browser History - Android™

Te mostramos cómo ver el historial del navegador de tu smartphone Android.

Teclado

Activar/desactivar entrada de voz - Android™

Aquí encontrarás información sobre cómo usar la entrada de voz de tu dispositivo Android para escribir sin usar las manos ni el teclado.

Idioma

Samsung Galaxy Tab S2 (2015) - Language Selection

Here's how to change the language used on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Language Selection

Here's how to change the language used on your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Changing the Language

Discover how to change the language settings on your Samsung Galaxy Tab S2.

Bloqueo, desbloqueo, contraseña y seguridad

Preguntas frecuentes sobre el bloqueo de un dispositivo

Para evitar el robo de identidad y el fraude, los dispositivos comprados en Verizon se bloquean y no se pueden usar en la red de otro proveedor durante los primeros 60 días después de la compra.

Samsung Galaxy Tab S2 (2015) - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Remove Saved Fingerprint

Here's how to delete a saved fingerprint from your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy Tab S2 (2015) when the screen is locked.

Samsung Galaxy Tab S2 (2015) - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Sign In / Out

Here's how to sign in / out of additional user accounts set up on your Galaxy Tab S2.

Samsung Galaxy Tab S2 (2015) - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Unlock Screen

To unlock the screen on your Galaxy Tab S2 (2015), check out this info.

Samsung Galaxy Tab S2 - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy Tab S2 when the screen is locked.

Samsung Galaxy Tab S2 - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Sign In / Out

Here's how to sign in/out of additional user accounts set up on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Unlock Screen

To unlock the screen on your Samsung Galaxy Tab S2, check out this info.

Samsung Galaxy Tab S2 Simulator: Setting Screen Security

A visual guide for setting screen security on your Samsung Galaxy Tab S2 to help protect your private information.

Samsung Galaxy Tab S2 Simulator: Unlocking the Screen

See how to unlock the screen on your Samsung Galaxy Tab S2.

Memoria/almacenamiento

Formatear tarjeta SD/de memoria usando una computadora

Te mostramos cómo formatear o borrar la tarjeta SD/de memoria usando una computadora.

Samsung Galaxy Tab S2 (2015) - Check Device Storage

Here's how to check available space if your Galaxy Tab S2 (2015) runs slow / crashes, apps freeze or you can't save media.

Samsung Galaxy Tab S2 (2015) - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy Tab S2 (2015) to an SD / Memory card.

Samsung Galaxy Tab S2 - Check Device Storage

Here's how to check available space if your Galaxy Tab S2 runs slow / crashes, apps freeze or you can't save media.

Samsung Galaxy Tab S2 - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your XXXXX.

Samsung Galaxy Tab S2 - Format SD / Memory Card

Here's how to erase all data on the SD / memory card of your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your XXXXX.

Samsung Galaxy Tab S2 - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Samsung Galaxy Tab S2 to an SD / memory card.

Hotspot móvil

Samsung Galaxy Tab S2 Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Samsung Galaxy Tab S2 as a Mobile Hotspot, so you can share your data connection with other devices.

Música

Samsung Galaxy Tab S2 (2015) - Move Music Files to Device

Here's how to transfer music files from a computer to your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Move Music Files from Device

Here's how to transfer music files from your Galaxy Tab S2 to a computer.

Samsung Galaxy Tab S2 - Move Music Files to Device

Here's how to transfer music files from a computer to your Galaxy Tab S2.

Navegación y multitareas

Samsung Galaxy Tab S2 (2015) - Turn Multi Window On / Off

Here's how to use the Multi window view on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Use Multi Window

Here's how to use two apps simultaneously on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Use Multi Window

Here's how to use two apps simultaneously on your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Samsung Galaxy Tab S2.

Sistema operativo y software

Preguntas frecuentes sobre el sistema operativo (SO) Android 

Obtén información sobre el sistema operativo Android, incluyendo qué es, cómo encontrar tu versión actual del sistema operativo, cómo obtener una actualización y más.

Protect Against Downloading Ransomware Malware - Android™

Obtén información que te ayudará a proteger tu dispositivo de ransomware.

Reboot the Router

Si no puedes conectarte a tu enrutador Wi-Fi, una posible solución es reiniciarlo o restablecerlo.

Eliminar Ransomware del dispositivo - Android™

Here's how to remove ransomware from your device.

Samsung Galaxy Tab S2 (2015) - Install Device Software Update

To check for or to install software updates on your Galaxy Tab S2 (2015), view this.

Samsung Galaxy Tab S2 (2015) - View Software Version

To view the software version your Galaxy Tab S2 (2015) is running, check out this info.

Samsung Galaxy Tab S2 (2015) - Actualización de software

Descubre los beneficios de la actualización de software más reciente y ve instrucciones para saber cómo descargar el software a tu dispositivo.

Samsung Galaxy Tab S2 - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy Tab S2 if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Samsung Galaxy Tab S2 - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy Tab S2 if the screen freezes or call, app, audio or sync issues occur.

Samsung Galaxy Tab S2 - Install Device Software Update

To check for or to install software updates on your Galaxy Tab S2, view this info.

Samsung Galaxy Tab S2 - View Software Version

To view the software version your Galaxy Tab S2 is running, check out this info.

Samsung Galaxy Tab S2 Software Update

Get instructions on downloading the latest software update for performance improvements to your Galaxy Tab S2, including current Android security patches.

Shutdown Prevention - Nougat 7.0 and higher (Samsung)

Te mostramos cómo desbloquear la pantalla si no recuerdas la contraseña, PIN, patrón o huella dactilar de tu dispositivo Samsung.

Software Upgrade Assistant (Samsung) - Enable / Disable Auto Updates

Here's how to update software on Samsung devices via PC or Mac if an Over-the-Air (OTA) update fails.

Software Upgrade Assistant (Samsung) - Initial Setup

Aprende cómo instalar el Asistente para actualización de software Samsung en tu computadora/PC o Mac.

Software Upgrade Assistant (Samsung) - Repair Assistant

Descubre cómo reparar el software de Samsung a través del Asistente para actualización de software si ocurre un error con una actualización por aire.

Software Upgrade Assistant (Samsung) - Software Update

Conoce cómo actualizar el software de tu dispositivo Samsung mediante el Asistente para actualización de software (SUA).

Tarjeta SIM

Sugerencias y trucos para la tarjeta SIM

Te damos unas sugerencias y trucos comunes para saber cómo usar una tarjeta SIM.

Samsung Galaxy Tab S2 (2015) - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Samsung Galaxy Tab S2 (2015) or turn it on or off.

Samsung Galaxy Tab S2 (2015) - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View SIM Card Number

Here's how to view the SIM card number associated with your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Galaxy Tab S2 or turn it on or off.

Samsung Galaxy Tab S2 - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - View SIM Card Number

Here's how to view the SIM card number associated with your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Inserting and Removing a Nano SIM Card

Find out how to insert and remove a nano SIM card from your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Inserting and Removing a microSD Card

Discover how to put and remove a microSD card into your Samsung Galaxy Tab S2 to add memory for photos, videos, music, documents and more.

Samsung Galaxy Tab S2 Simulator: Transferring Photos to an SD Card

See how to put and remove a microSD card into your Samsung Galaxy Tab S2 to add memory for photos, videos, music, documents and more.

Unblock SIM PIN - Android Smartphones / Tablets

Conoce cómo desbloquear el PIN de la SIM de tu smartphone/tablet Android.

Redes sociales

Administrar la privacidad en Facebook®

Si quieres cambiar tu privacidad o seguridad en Facebook, te enseñamos cómo acceder a esas opciones.

Samsung Galaxy Tab S2 Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your Samsung Galaxy Tab S2 to help protect your account.

Samsung Galaxy Tab S2 Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your Samsung Galaxy Tab S2.

Sonidos, volumen y audio

Samsung Galaxy Tab S2 (2015) - Set Notification Sounds

Here's how to select or change notification sounds on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Turn Off All Sounds

Here's how to turn off / silence all sounds on your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Volume Controls

Here's how to adjust volume if your Galaxy Tab S2 (2015) doesn't vibrate or play sounds when receiving email / messages.

Samsung Galaxy Tab S2 - Set Notification Sounds

Here's how to select or change notification sounds on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Turn Off All Sounds

Here's how to turn off / silence all sounds on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Vibrate Mode

Here's how to turn vibrate mode for your Galaxy Tab S2 on or off.

Samsung Galaxy Tab S2 - Volume Controls

Here's how to adjust the volume if your Galaxy Tab S2 doesn't vibrate or play sounds when receiving calls / messages.

Mensajería de texto y multimedia

Dar de baja iMessage - No se pueden enviar/recibir SMS/MMS en un dispositivo que no sea Apple

Obtén información que te ayudará si no puedes enviar o recibir mensajes de texto/MMS en un dispositivo que no sea de Apple.

Samsung Galaxy Tab S2 (2015) - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your Galaxy Tab S2.

Verizon Messages - Android Tablet - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android tablet.

Video: Verizon Messages - Uso básico 
 (duración: 1:24)
Conoce sobre el uso básico de la aplicación Verizon Messages, una aplicación de mensajería de texto que te permite enviar y recibir mensajes, adjuntar fotos a tus mensajes o enviar un mensaje de grupo fácilmente.
Duración: 1:24

Video: Verizon Messages - Usa tu creatividad
 (duración: 1:31)
Agrégale un toque personal a tus mensajes con algunas herramientas simples de Verizon Messages. Personaliza fotos, e incluso envía una tarjeta eGift de uno de los más de 30 vendedores.
Duración: 1:31

Video: Verizon Messages - Estés donde estés
 (duración: 2:04)
Con Verizon Messages, programa un mensaje para mandarlo a otra hora u otro día y usa el modo "Driving" para conducir con seguridad cuando vas por la carretera.
Duración: 2:04

Sugerencias, trucos y soluciones rápidas

Android™ - Acceder a menús haciendo presión sobre la pantalla durante unos segundos

Te mostramos cómo ver las opciones del menú de aplicaciones en la pantalla de inicio de tu dispositivo Android.

Samsung Galaxy Tab S2 (2015) - Capture a Screenshot

Here's how to capture and view a screenshot on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Set Up Printing

Here's how to set up and add a printer to your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Capture a Screenshot

Here's how to capture and view a screenshot on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Set Up Printing

Here's how to set up and add a printer to your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Finding More Help

Discover how to find videos and tutorials to learn more about using your Samsung Galaxy Tab S2.

Las 10 mejores cosas para hacer con tu nueva tablet

Aprende a configurar tu nueva tablet con características y funciones importantes. Aprovecha tu nueva tablet al máximo con estas sugerencias prácticas.

Video: Using the Split Screen Feature on Your Samsung Galaxy Tab S2
 (duración: 1:19)
See how to use two apps at the same time with Multi Window™ on your Samsung Galaxy Tab S2 from Verizon.
Duración: 1:19

Accesibilidad visual y auditiva

Configuración de accesibilidad - Android™

Te mostramos cómo configurar las opciones básicas de accesibilidad para tu smartphone o tablet Android.

Gestos de ampliación/Zoom táctil - Android™

Te mostramos cómo configurar los gestos de ampliación en tu smartphone o tablet Android.

Turn TalkBack On / Off - Android

Te mostramos cómo activar o desactivar TalkBack para tu dispositivo Android.

Fondos de pantalla/Tema

Samsung Galaxy Tab S2 Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Samsung Galaxy Tab S2.

Wi-Fi y red

CDMA Network Retirement - Business

Si tienes problemas para activar un dispositivo 3G/4G, aquí encontrarás información sobre la discontinuidad de la red CDMA.

Samsung Galaxy Tab S2 (2015) - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Galaxy Tab S2 (2015) with other Wi-Fi capable devices.

Samsung Galaxy Tab S2 (2015) - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Galaxy Tab S2 (2015)

Samsung Galaxy Tab S2 (2015) - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Auto Switch Between Wi-Fi & Mobile Data Networks

To allow your Galaxy Tab S2 (2015) to auto switch between Wi-Fi and mobile data, view this.

Samsung Galaxy Tab S2 (2015) - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Remove Wi-Fi Connection

To remove a saved Wi-Fi network from your Galaxy Tab S2 (2015), view this info.

Samsung Galaxy Tab S2 (2015) - Reset Network Settings

Here's how to reset settings if your Galaxy Tab S2 (2015) can't connect to data or send / receive messages.

Samsung Galaxy Tab S2 (2015) - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Galaxy Tab S2 (2015) on or off.

Samsung Galaxy Tab S2 - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Galaxy Tab S2 with other Wi-Fi capable devices.

Samsung Galaxy Tab S2 - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Add a Wi-Fi Network

Here's how to add an available Wi-Fi network to your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Auto Switch Between Wi-Fi & Mobile Data Networks

To allow your Galaxy Tab S2 to auto switch between Wi-Fi and mobile data, view this.

Samsung Galaxy Tab S2 - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Remove Wi-Fi Connection

To remove a saved Wi-Fi network from your Galaxy Tab S2, view this info.

Samsung Galaxy Tab S2 - Reset Network Settings

Here's how to reset settings if your Galaxy Tab S2 can't connect to data or send / receive messages.

Samsung Galaxy Tab S2 - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Galaxy Tab S2 on or off.

Samsung Galaxy Tab S2 Simulator: Connecting to a Wi-Fi Network

Learn how to use your Samsung Galaxy Tab S2 to connect to a Wi-Fi network, so you can access the internet without using data.

Video: Setting Up Wi-Fi and Bluetooth on Your Samsung Galaxy Tab S2
 (duración: 1:51)
Learn how to pair your tablet to a Bluetooth device and connect to a Wi-Fi network on your Samsung Galaxy Tab S2 from Verizon.
Duración: 1:51

Video: Diagnóstico de problemas de una conexión Wi-Fi
 (duración: 2:55)
¿Tienes problemas con tu conexión a Wi-Fi? ¡No tengas miedo! Sigue estos sencillos pasos para activar tu conexión Wi-Fi.
Duración: 2:55