Transfer service when an Account Owner is deceased

Transfer service to another Verizon account.

Account Managers:

You can use this form only if we've asked you to upload documentation for a disconnect service request.
To transfer a line of service to another account, please follow the Transfer your Service process in My Verizon.

Account Members:

Please complete this form to transfer service to another Verizon account.
You can also use this form If we've asked you to upload documentation for a transfer service request or a disconnect service request.

Important: If you're the Estate Executor, you must use the Executor Form and not this form.

Learn more about managing an account when an Account Owner has passed away.

Transfer a line(s) of service request

Please complete the fields below. All fields are required. The death certificate documentation is required. Account Members - If lines are being transferred to more than one Verizon account, complete a form for each account. You must attach the death certificate documentation to each form.

Documentation

Please attach a copy of the Account Owner's death certificate. File types accepted are .jpg, .pdf and .png. Maximum file size is 10Mb.

Important: Before attaching, please redact any private information to protect the deceased's identity (e.g., Social Security number, veteran's discharge or claim number, parental names, birthplaces, etc.).

I certify that I have redacted the deceased's private information from the file I am uploading.

Deceased Account Owner

Lines being transferred (Note: If you're uploading documentation for a disconnect request, enter the line to be disconnected.)

Your contact information