Verizon Family Plus perk FAQs

Verizon Family Plus helps keep your loved ones safe and connected so you can confidently manage your entire family all in one app. Features include:

• Location monitoring and alerts with Safe Walk
• Controles parentales
• Driving Insights and Roadside Assistance
• 24/7 Assist professional monitoring
• Family Line and more

Learn more about Verizon Family Plus features by visiting our Verizon Family FAQs page.

When you have the Verizon Simplicity Plan, Unlimited Ultimate, Unlimited Plus and/or Unlimited Welcome mobile phone plan, you can get the Verizon Family Plus perk for $10/month. That's a $4.99/month savings. Taxes & fees may apply.

Learn about the Verizon Family Plus 30-day free trial.

Good to know: If you change to the Unlimited Ultimate plan on or after 5/7/26, Verizon Family Plus is included with your plan. Subject to Verizon Family Plus perk Terms & Conditions. Taxes & fees may apply.

Starting 5/7/26, your monthly price depends on which mobile plan you have:

*Taxes & fees may apply

Verizon Family Plus $10/month perk can be added when you have a Simplicity, Unlimited Ultimate, Unlimited Ultimate 1.0, Unlimited Plus and/or Unlimited Welcome* monthly mobile phone plan.

Verizon Family Plus is compatible with these eligible devices:

• An Android smartphone (8.1 and newer) or iOS (16.0 or newer)
• An Android tablet (8.1 and newer)
• An Apple iPad (16.0 or newer)
• Non-Verizon customers with a gifted Gizmo Watch from a Verizon mobile account (includes Gizmo Watch Verizon Family service, not the watch)
  

*Si tienes Welcome Unlimited o Unlimited Ultimate 1.0, también puedes agregar beneficios en My Verizon. Welcome Unlimited y Unlimited Ultimate 1.0 ya no están disponibles para agregar a tu cuenta.

You can choose this perk when you sign up for an eligible mobile phone plan.

Or when you have an eligible plan, you can add the perk anytime in My Verizon.

1. Select Products & plan perks and scroll down to view perks your plan is eligible for.
2. Choose the Verizon Family Plus perk.
3. Selecciona la línea a la que quieres agregar el beneficio. Sigue las instrucciones para agregar y activar el beneficio.

Watch our Video to learn more about adding perks to your plan.

Keep in mind:

• Solo los titulares y administradores de cuentas pueden agregar y eliminar beneficios. Cualquier persona de la cuenta puede activar beneficios. Conoce sobre cómo administrar roles de cuenta.
• Solo puedes acceder a los beneficios disponibles con tu plan.

No, a single Verizon Family Plus perk subscription covers:

• Up to 4 guardians can manage and up to 12 dependent lines can be added with 20 connected devices.
• Additional Family members outside of the account can be added, including non-Verizon Family members.

After you enroll in the Verizon Family Plus perk we'll send you activation instructions.

Watch our video to learn more about adding perks to your myPlan mobile plan.

For step-by-step perk enrollment instructions visit My Verizon App - Manage Perks.

When you add your first Verizon Family Plus perk, the primary guardian is the Account Owner or Account Manager who first signs into the Verizon Family app.

For any additional perks, the primary guardian is automatically assigned to the line receiving the perk.

Switching from Verizon Family Plus ($14.99/month) to the Verizon Family Plus perk for ($10/month) is easy.

If you’re a myPlan or Welcome Unlimited customer with an eligible monthly mobile plan, select the Verizon Family Plus perk from your Services & perks page in My Verizon. You do not need to unsubscribe from your $14.99/month subscription, your account automatically switches to the $10/month perk.

You can switch to the Verizon Family Plus perk from a Smart Family Basic or Premium account if you meet plan eligibility requirements.

If you have an eligible monthly mobile plan and are the Account Owner or Account Manager, select the Verizon Family Plus perk from your Services & perks page in My Verizon. Complete the account set up.

Once you sign up for Verizon Family Plus perk, we’ll send you a Welcome email with Verizon Family app set up instructions. If you already have the Verizon Family app, no action is needed.

Here's how billing works when you add the Verizon Family Plus perk to your eligible mobile line:

• Billing starts when the eligible mobile phone line is active and you order the perk.
• The $10/month charge appears on your mobile bill if the perk is added to your mobile phone line plan.
• The perk renews automatically each month until you cancel it. You can cancel your perk subscription anytime in My Verizon.

If you cancel your Verizon Family Plus perk during the billing period, the charge is prorated for that month, based on the cancel date, and refunded.

For step-by-step perk un-enrollment instructions visit My Verizon app - Manage Perks.

Here’s what happens if you change or cancel your eligible plan. If you:

• Reassign or transfer your service - Your perk doesn’t move with the transfer line and you’re issued a refund.
• Cancel your Verizon Family Plus perk subscription, it ends immediately and the $10/month charge will be prorated.

You can change or cancel your plan anytime through My Verizon.

If you cancel the Verizon Wireless service your perk is associated with:

• Your perk is canceled on your disconnect date.
• The $10 perk charge is prorated for that month, based on the cancel date, and refunded.
• You cannot use your perk on disconnect date.

You can change or cancel your plan anytime through My Verizon.

You can cancel Verizon Family Plus perk at any time from Services & perks in My Verizon. The offer may end without notice.

Use of Verizon Family Plus is subject to Verizon Family Terms & Conditions.

If you don’t activate the Verizon Family Plus perk subscription within 90 days of buying the perk:

• El beneficio se cancela automáticamente y se elimina de tu cuenta.
• The perk charge for that month is prorated. 
• No verás un cargo por el beneficio en tu factura para el siguiente ciclo de facturación.

Nota: si una promoción está asociada con la compra de un beneficio, perderás esa promoción si:

• Cancelas el beneficio durante el período promocional.
• El beneficio se cancela debido a la falta de inscripción.

Puedes comprar el beneficio nuevamente. Sin embargo, cualquier promoción que tuviste con la compra original no estará disponible nuevamente. Asegúrate de activar la suscripción al beneficio dentro de los 90 días de la compra, o el beneficio se cancelará automáticamente.

You can contact Verizon customer support for questions about eligibility, enrolling in the perk or charges on your Verizon bill.

Learn more about Verizon Family features and management on our Verizon Family FAQs page. Get help using the Verizon Family app.