Audífonos JBL Tune 510BT​​ 

Thank you for your inquiry. The model name is usually visible on the original box or on the product itself. If it’s not, we can verify it using the product’s serial number. For further assistance, please contact our customer support.

Thank you for your inquiry. The JBL Tune 510BT headphones do not have an audio port for connecting with a wired audio cable. However, you can still enjoy audio using their Bluetooth functionality. Simply pair the headphones with your Bluetooth-enabled device to listen to music or other audio content.

Thanks for your question. The charging cable of our JBL Tune 510BT is 0.25m long.

Thank you for your question. Unfortunately, we cannot modify the mid-range frequencies of our JBL Tune 510BT headphones, as this feature is not supported by our JBL Headphone app. As an alternative, you can download a music player app that includes a built-in equalizer, allowing you to adjust the sound to your preference.

These headphones will connect to devices via bluetooth. -Joseph

Thank you for reaching out. We're here to help with your JBL Tune 510BT. Our customer support sent you an email from HCG Customer Support for further assistance with replacing your ear pads.

Thanks for reaching out. The white light of the JBL Tune 510BT when blinking indicates that the unit is turned on, on the other hand, if it's a solid white, it means the unit is fully charged. To enter into pairing mode for the first time, press the power button for five seconds so you can connect it to your device. It will show a blinking blue light. Make sure that the Bluetooth on your mobile phone is turned on, then look for the name of the headphones on the available devices. Tap JBL Tune 510BT and the blue light should be solid once successfully connected.

Thanks for your inquiry. Our JBL Tune 510BT only requires a 5V/1A power supply.

Thanks for your question. The JBL Headphone App does not support our JBL Tune 510BT because all features can be controlled directly by the headphones. We recommend any third-party app that is compatible with the JBL Tune 510BT if you wish to customize the audio

Thanks for your question. Here are the steps on how to pair our JBL Tune 510BT to a source device. First, power on the headphones by pressing the power button for two seconds, once turned on it will automatically enter into a pairing mode. Next, make sure that the Bluetooth on your source device is toggled on, scan for nearby devices then choose "JBL Tune 510BT" to connect. If you need further assistance, you may contact our customer support.