Sony Audífonos con cancelación de ruido WF1000XM5 True Wireless
Calificación 4.3 de 5
50 reseñas
Immerse yourself in your favorite tunes with the True Wireless Noise Cancelling Earbuds. These compact, lightweight Bluetooth® earbuds are made in part from recycled plastics and are water-resistant to stand up to the elements. Adaptive sound control and noise cancelling works with an AI-based algorithm for better call quality and a premium listening experience. Speak-to-Chat pauses music when you start talking so you can focus on what's happening around you. And, it works with your voice assistant hands-free.
Fast Pair
With one tap, you can quickly and effortlessly pair with your Android devices. And, Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop or tablet.
Long-lasting battery.
The earbuds hold up to 8 hours of battery life on a single charge and up to 24 hours with the charging case.¹ And, with quick charging, you can get up to 1 hour of listening from a 3-minute charge.¹
¹ Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.
Todos especificacionesFast Pair
With one tap, you can quickly and effortlessly pair with your Android devices. And, Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop or tablet.
Long-lasting battery.
The earbuds hold up to 8 hours of battery life on a single charge and up to 24 hours with the charging case.¹ And, with quick charging, you can get up to 1 hour of listening from a 3-minute charge.¹
¹ Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.
Reseñas
4.3
Calificación 4.3 de 5
50 reviews
77% of reviewers recommend this product.
Very bad support from app
Calificación 1 de 5
MPriya . 3 días hace
Nothing special from sound quality and the sound connect app is garbage to the point it will crash while updating firmware. To pair the device is a pain as well
Sony North America Customer Support - 3 hours ago
Hi MPriya, We are sorry to hear that you are experiencing issues with your WF-1000XM5 earbuds. We'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carlsony.com Publicado originalmente en sony.com
Amazing
Calificación 5 de 5
Russ Rags . 14 días hace
Sí, recomendaría este producto.
Had these about 2 weeks and I'm very impressed. Noticeable improvement over the XM4's, which I still love.
Sony North America Customer Support - 13 days ago
Hello Russ Rags, That's fantastic! We're thrilled to know that you're so impressed with the outstanding performance of your WF-1000XM5. Thank you for the love and for choosing the best brand—Sony! Best regards, Romeosony.com Publicado originalmente en sony.com
Funciones
- Calidad de sonido premium
- Audio de alta resolución
- Algoritmo de reducción de ruido basado en IA
- Control con asistente de voz
- Conectividad Bluetooth
- Emparejamiento rápido
- Se empareja fácilmente con tu computadora o tablet
- Diseño pequeño y liviano
- Control de sonido adaptativo
- Speak-to-Chat
- Diseño resistente al agua
- Fabricados en parte con materiales plásticos reciclados
- Batería de hasta 24 horas de duración y carga rápida¹
Especificaciones
- Dimensiones: 1.36 x 1.57 x 0.83 pulgadas
- Peso: 5.9 onzas
SKU Nº
SKU#
WF1000XM5/B
En la caja
- Sony Audífonos con cancelación de ruido WF1000XM5 True Wireless
- Estuche de carga
- Cable USB
- Puntas con aislamiento de ruido
- Tarjeta de garantía
Sony Audífonos con cancelación de ruido WF1000XM5 True Wireless - Reseñas
4.3
Calificación 4.3 de 5
50 reviews
77% of reviewers recommend this product.
Very bad support from app
Calificación 1 de 5
MPriya . 3 días hace
Nothing special from sound quality and the sound connect app is garbage to the point it will crash while updating firmware. To pair the device is a pain as well
Sony North America Customer Support - 3 hours ago
Hi MPriya, We are sorry to hear that you are experiencing issues with your WF-1000XM5 earbuds. We'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carlsony.com Publicado originalmente en sony.com
Amazing
Calificación 5 de 5
Russ Rags . 14 días hace
Sí, recomendaría este producto.
Had these about 2 weeks and I'm very impressed. Noticeable improvement over the XM4's, which I still love.
Sony North America Customer Support - 13 days ago
Hello Russ Rags, That's fantastic! We're thrilled to know that you're so impressed with the outstanding performance of your WF-1000XM5. Thank you for the love and for choosing the best brand—Sony! Best regards, Romeosony.com Publicado originalmente en sony.com
EXCEDED EXPECTATIONS
Calificación 5 de 5
jojo10007 . 1 mes hace
Sí, recomendaría este producto.
I've had these headphones for almost a year now and by far way better then and Bose galaxy air Pods or even beats
Sony North America Customer Support - 1 month ago
Hi jojo10007, You made the right choice with the Sony WF1000XM5! We're thrilled that you are enjoying the performance of the headphones. Thank you for choosing Sony! -Ralphsony.com Publicado originalmente en sony.com
Such an amazing product!
Calificación 5 de 5
Murphy4201 . 1 mes hace
Sí, recomendaría este producto.
I absolutely love these earbuds!! They are truly amazing for just every task (just not swimming), tahs but for real, if your looking for something with great sound, a good battery life, let's not forget the need to play loud without loosing quality these are the buds for you.. Im someone who honestly wishes they'd go louder sense im loosing my hearing and am still satisfied and amazed they can get, especially when using the app along side it.. I know, wrap your head around that comment right.. taha But the absolute best feature for me is when they say noise canceling, there not joking, Sony has outdone everyone when it comes to this feature so much that you can't even hear yourself talk, you'll be deaf to literally everything besides what ever it is your using it for.. Don't take my word for it though, go buy a pair quickly and check it out yourself!!
Sony North America Customer Support - 1 month ago
Hi Murphy4201, Thank you for your fantastic review! We're thrilled to hear that you love the WF1000XM5 and find them amazing for various tasks. It's great to know that the sound quality, battery life, and volume levels meet your expectations, especially with the app's assistance. We're particularly proud of our noise-canceling feature, and we're glad it has impressed you. Your recommendation means a lot to us and thanks for choosing Sony! -Samsony.com Publicado originalmente en sony.com
Won't recommend
Calificación 1 de 5
MHZowqi . 4 meses hace
I bought this product less than a year ago and although I really loved the sound quality, the left earphone has stopped working. [No sound, The touch and connection works]
Sony North America Customer Support - 4 months ago
Hi MHZowqi, Thank you for your comment. While we're thrilled that you love the amazing sound quality of your WF-1000XM5, we're really sorry if you're having an audio issue with the left earbud. This is certainly not the feedback we hoped to receive. If you haven't tried yet, let's try to isolate and fix this problem by performing troubleshooting using these articles: https://www.sony.com/electronics/support/articles/00298365 https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000780030.html If the issue persists, please email us at socialsupport@am.sony.com with the following details so we can better assist you. Name: Sony.com Username: Model Number: Issue: Telephone Number: I hope this helps, and thank you for choosing Sony. Sincerely, Romeo Sony Social Supportsony.com Publicado originalmente en sony.com
They get all the stars because they are the best.
Calificación 5 de 5
R33SE . 4 meses hace
Sí, recomendaría este producto.
I can feel the quality and pride the Team took in creating something that can have the ability to connect a Person in what it feels like to be human. These are a work of art delivering humanity in the most comfortable, discreet, personal manner. The sound is unbeatable.
The ability to shut it all out or you can give it a tap and listen to both the world and your music, book, movie at the same time. They are the best. And you feel it as soon as you take one in your hand.
Sony North America Customer Support - 4 months ago
Hi R33SE, It's lovely to hear your positive feedback! We rely on customers like you to let us know what we're doing right to continue to provide high quality products and best experience possible. Glad to know you like everything about your WF1000XM5. Thanks for choosing Sony! - Krissony.com Publicado originalmente en sony.com
Outstanding Sound
Calificación 5 de 5
NucEm . 6 meses hace
Sí, recomendaría este producto.
I have managed to own the last three generations of the WF1000XM family and with each generation noticeable improvements have been realized. The two things that I've found could be improved still are the reduction in initial cost and the longevity of the internal battery. I have too little experience with the WF1000XM5 toaddress the long term life of the internal battery.
Sony North America Customer Support - 6 months ago
Hi NucEm, Awesome! We're glad that you're enjoying your wf-1000xm5. Thank you so much for choosing Sony. Erinsony.com Publicado originalmente en sony.com
Not user friendly
Calificación 3 de 5
LoganJ2 . 6 meses hace
Sí, recomendaría este producto.
I have both the 4 and 5 series earbuds. The 5 lacks the voice prompts that made the 4s easy to use. Pairing is much more difficult because you are never quite sure what mode the headphones are in and you must use the button on the charging case or the app. Sound quality is an improvement over the 4 but functionality took a big step backwards.
Sony North America Customer Support - 6 months ago
Hi LoganJ2, Thanks for sharing your review and experience with the WF1000XM5. We're glad that you like the sound quality of the headphones. Your feedback about the voice guidance and pairing function is greatly appreciated. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Sincerely, -Ralphsony.com Publicado originalmente en sony.com
Overall great sound with 360 reality
Calificación 3 de 5
Taco1 . 7 meses hace
Sí, recomendaría este producto.
Great sound and 360 reality works good but I don't like the fit on the ears and not an option to for ear retention. Feels like the would fall out of the ears too easy. I use them for yard work and with my Bose earbuds they have a built in stabilizer to help retain then in the ears. I don't feel confident with these to stay in the ears
Sony North America Customer Support - 7 months ago
Hi Taco1, Thank you for your time writing this review. While we are glad you like the great sound quality and 360 reality audio of the WF1000XM5, we're sorry to hear that you don't like the fit of the earbuds. Allow us to help turn this to a better experience. For stable fit, check that you are wearing the headset properly. Ensure that the earbud tips are comfortably situated as deep in the ear canal as possible. If the earbuds aren't fit snugly in your ears, they may feel heavier and more likely to fall out. Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different. The “Sony | Headphones Connect” app will help you to determine which earbud tips suit you best to achieve the optimal noise canceling effect, sound quality, etc. For detailed information on how to wear the headset, please refer to this link:https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000778771.html May we contact you to help? If so, please email the below information to socialsupport@am.sony.com: Name: Sony.com Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate your feedback and thanks again for purchasing Sony! - Krissony.com Publicado originalmente en sony.com
Great headphones, high quality sound
Calificación 5 de 5
Cassino D . 8 meses hace
Sí, recomendaría este producto.
I love these, sony always makes great headphones and they did not disappoint with these!
Sony North America Customer Support - 8 months ago
Hi Cassino, we're glad you love our product. Thanks for choosing Sony. ~Earlsony.com Publicado originalmente en sony.com
Sony Audífonos con cancelación de ruido WF1000XM5 True Wireless - Preguntas frecuentes
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