Sony Audífonos WF1000XM5 True Wireless con cancelación de ruidos
Color
Precio
$299.99
$25.00/mo with 12 months financing exclusively with Verizon Visa® Card.
Details
Cantidad
Disponible solo en línea.
Devoluciones gratis dentro de los 30 días.Detalles
Obtenlo rápido
Envío gratis en 2 días
Fast Pair
Con un solo toque, puedes emparejar tus dispositivos Android rápidamente y sin esfuerzo. Y Swift Pair facilita y agiliza el emparejamiento de tus audífonos con tu laptop, computadora de escritorio o tablet con Windows 11 o Windows 10.
Batería de larga duración.
Los audífonos tienen una batería que dura hasta 8 horas con una sola carga y hasta 24 horas con el estuche de carga.¹ Y, con la carga rápida, puedes obtener hasta 1 hora de escucha con una carga de 3 minutos.¹
¹ La duración de la batería y los ciclos de carga varían según el uso, la configuración y otros factores; los resultados reales variarán.
Reseñas
3.6
86 reseñas
53 % de las reseñas recomiendan este producto.
WF‑1000XM5 is the best noise cancelation earbuds
Frish . 5 days ago
Sony North America Customer Support - 4 days ago
Hi there! We are delighted to hear that you consider the WF1000XM5 to be a step ahead of the market! It is wonderful to know that you are enjoying the combination of improved comfort, compact design, and top-tier noise cancellation that we worked so hard to achieve. Thank you for trusting Sony. Regards, Dominicksony.com Originally posted on sony.com
Great Features -Multi-point conn. Audio quality
kanagavel . 7 days ago
Sony North America Customer Support - 5 days ago
Thank you for the detailed review, kanagavel! It is fantastic to hear from a fellow music lover who appreciates the technical nuances of the WF-1000XM5. We are thrilled that you’re noticing the impact of our Dynamic Driver X, which is specifically designed to handle a wide frequency spectrum without the clipping or low-end attenuation you mentioned—even at high volumes. It’s also great to hear that the Multipoint Connection is making your daily life easier. Being able to jump between your phone, laptop, and other devices without a struggle is exactly the seamless experience we aim for with our Bluetooth 5.3 technology. Thank you for choosing Sony and for sharing your expertise! Best regards, Gus, Sony North America Customer Supportsony.com Originally posted on sony.com
Características
- Calidad de sonido premium
- Audio de alta resolución
- Algoritmo de reducción de ruido basado en IA
- Control con asistente de voz
- Conectividad Bluetooth
- Emparejamiento rápido
- Se empareja fácilmente con tu computadora o tablet
- Diseño pequeño y liviano
- Control de sonido adaptativo
- Speak-to-Chat
- Diseño resistente al agua
- Fabricados en parte con materiales plásticos reciclados
- Batería de hasta 24 horas de duración y carga rápida¹
Especificaciones
- Dimensiones: 1.36 x 1.57 x 0.83 pulg.
- Peso: 5.9 oz
SKU Nº
SKU Nº
WF1000XM5/B
En la caja
- Sony Audífonos WF1000XM5 True Wireless con cancelación de ruidos
- Estuche de carga
- Cable USB
- Puntas con aislamiento de ruido
- Tarjeta de garantía
Reseñas de los audífonos Sony WF1000XM5 True Wireless con cancelación de ruido
3.6
86 reseñas
53 % de las reseñas recomiendan este producto.
WF‑1000XM5 is the best noise cancelation earbuds
Frish . 5 days ago
Sony North America Customer Support - 4 days ago
Hi there! We are delighted to hear that you consider the WF1000XM5 to be a step ahead of the market! It is wonderful to know that you are enjoying the combination of improved comfort, compact design, and top-tier noise cancellation that we worked so hard to achieve. Thank you for trusting Sony. Regards, Dominicksony.com Originally posted on sony.com
Great Features -Multi-point conn. Audio quality
kanagavel . 7 days ago
Sony North America Customer Support - 5 days ago
Thank you for the detailed review, kanagavel! It is fantastic to hear from a fellow music lover who appreciates the technical nuances of the WF-1000XM5. We are thrilled that you’re noticing the impact of our Dynamic Driver X, which is specifically designed to handle a wide frequency spectrum without the clipping or low-end attenuation you mentioned—even at high volumes. It’s also great to hear that the Multipoint Connection is making your daily life easier. Being able to jump between your phone, laptop, and other devices without a struggle is exactly the seamless experience we aim for with our Bluetooth 5.3 technology. Thank you for choosing Sony and for sharing your expertise! Best regards, Gus, Sony North America Customer Supportsony.com Originally posted on sony.com
Avoid
Earbudude . 7 days ago
Sony North America Support - 5 days ago
Hi Earbudude, We are very sorry to hear that your WF-1000XM5 earbuds are not meeting our high standards for performance and comfort. To resolve the connection and control issues, we recommend ensuring your firmware is updated via the Sony Headphones Connect app and attempting a factory reset to re-stabilize the Bluetooth pairing. For the best ambient audio and comfort, please try the different sizes of included noise isolation earbud tips to ensure a proper airtight seal, which is critical for both sound quality and fit. Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
Dont buy
Danielgo . 26 days ago
Sony North America Customer Support - 25 days ago
Hi Danielgo, We are sorry to hear about the issue with your WF-1000XM5 earbuds. Losing audio quality or having a speaker stop working is frustrating, especially on a premium product. We recommend following these simple troubleshooting steps: 1. Reset the Headphones: A simple reset can correct temporary system errors that may be affecting audio output. Please follow the instructions for resetting the headset here: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783924.html 2. Initialize the Headphones: If the reset does not fix the sound, initializing the headset will restore all settings to factory defaults and clear any persistent software conflicts. Please proceed with the factory restore steps here: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783925.html 3. Contact Technical Support If the issue persists after both troubleshooting steps, the problem may be hardware-related. We highly encourage you to contact our dedicated support team to explore other solutions: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones We hope one of these solutions quickly resolves the audio issue, and thanks for considering Sony! Regards, Dominicksony.com Originally posted on sony.com
Highly over rated and over priced
Ripoff . 1 month ago
Sony North America Customer Support - 1 month ago
Hi there, We're truly sorry to hear you're not getting the bass response you expected from your new WF-1000XM5 earbuds. We absolutely appreciate you sharing your honest feedback. We'd strongly recommend checking a couple of things in the Sony | Sound Connect app: 1) The XM5s come with multiple sizes of isolation noise-canceling eartips. If the seal isn't perfect, the bass completely leaks out. Please try experimenting with the different sizes (S, M, L) to ensure you have a snug fit that feels like it's creating a good seal in your ear canal. Once you find the best fitting tip, open the app. There's a feature called "Optimal Eartip Selection" that runs a quick test to confirm your tips are creating the best acoustic seal. 2) Try the Equalizer (EQ) settings. We have a preset called "Bass Boost" that should instantly give you that deeper, punchier low end. If that's too much, you can also use the "Custom" option to manually slide up the lower frequency bands until the bass feels just right for you. Give those app settings a try! Thanks for considering Sony products. We appreciate your feedback. Sincerely, Estefanysony.com Originally posted on sony.com
Not a perfect noise cancelling product
sahar1234 . 2 months ago
Sony North America Customer Support - 2 months ago
Hi Sahar1234, We are pleased to hear that you chose the WF-1000XM5 earbuds for your friend! We appreciate you sharing the feedback regarding the noise canceling performance in a very noisy industrial environment. To help your friend maximize the noise canceling feature, we strongly recommend two steps: 1. Check for Software Updates: Please ensure the earbuds have the latest software installed by checking the Sony | Headphones Connect app. Updates often contain performance improvements, including those for Noise Canceling. 2. Optimize Noise Canceling: The fit and settings can significantly impact performance. We suggest your friend follow this complete guide on how to get the best noise canceling results: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000780044.html?search=noise%20 We hope these steps help your friend achieve the quiet experience they need in their demanding workplace. Thank you for your review and for choosing Sony! Best regards, Dominicksony.com Originally posted on sony.com
Excellent sound quality and features
RIppolito . 2 months ago
Sony North America Customer Support - 2 months ago
Hello RIppolito, Thank you for choosing Sony! We're elated to hear that you’re enjoying the enhanced fit, sound quality, and ambient noise cancelling of the WF-1000XM5 earbuds. It’s wonderful to know that the smaller design of both the case and earbuds adds to your enjoyment. Your positive experience with the upgrade truly reflects the care put into improving every aspect of the product. Thank you for your loyalty! Best regards, -FredSony North America Support - 2 months ago
Hi RIppolito, That's fantastic! We are glad to hear that you are enjoying the improved fit, superior sound quality, and enhanced noise canceling of your new WF-1000XM5 earbuds, as well as the more compact design. Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
Truely enjoying the quailty sound and build
Niccodemure . 3 months ago
Sony North America Customer Support - 3 months ago
Hello Niccodemure, Thank you for choosing Sony. We're sorry to hear you're experiencing a connectivity issue with the right earbud of your WF-1000XM5. We know this can be frustrating, especially when you're enjoying the sound quality and comfort. To help you resolve this, please follow these steps: 1. Update the firmware: The latest version is 5.0.2, which often fixes connectivity problems. You can find the instructions here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm5/software/00296561 2. Reset the headset: If the update doesn't work, a simple reset may do the trick. Follow these instructions: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783924.html 3. Initialize the headset: This will restore the factory settings. You can find the steps here: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783925.html If the issue continues after trying these steps, please contact our support team directly for more specialized assistance: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Best regards, -Fredsony.com Originally posted on sony.com
Not so great but do sound good when they work
P3inVT . 4 months ago
Sony North America Support - 3 months ago
Hi P3inVT, We're truly sorry to hear you're having these issues with your WF-1000XM5 earbuds. That's certainly not the experience we want for you. These issues can often be resolved by making sure the earbuds are up to date. Please first check for any software updates in the Sony | Headphones Connect app. If the problem continues, please try a reset and then an initialization of the earbuds, following the instructions in the app. If you continue to have trouble after trying these steps, please start a chat with one of our product specialist through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
Didn't work as expected.
Shopzen . 4 months ago
Sony North America Costumer Support - 4 months ago
Hi Shopzen, Thanks for sharing your honest feedback. We're truly sorry to hear that the WF-1000XM5 earbuds haven't met your expectations, especially with the noise cancelling and the fit. We understand how frustrating it is when the included earbud tips don't provide a comfortable and secure seal. A proper fit is absolutely crucial for both sound quality and the effectiveness of the noise cancelling, which is why we included the "Optimal Earbud Tip" test in the Sony | Sound Connect app. We hope you've had a chance to try it, as it can often identify the best tip for your ears. You can check how to do it here: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP1000450372.html Regarding the charge status, we understand your frustration with the process. The earbuds must be active to communicate with the app, but you can also check the case's charge level by looking at the LED indicator when you open the lid. We're disappointed to hear you would not recommend the product, and we want to help you get a better experience. Please send an email to reach out to our Sony Support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Our team will be happy to assist you directly. Thanks for choosing Sony! Sincerely, Jenn | Sony North America.sony.com Originally posted on sony.com
Sony WF1000XM5 True Wireless Noise Cancelling Earbuds FAQs
Gary . Feb 23, 2025
Can the batteries be replaced in these once they stop holding a charge?