Sony Audífonos externos inalámbricos con cancelación de ruido WH-1000XM5
Calificación 4.5 de 5
302 reseñas 
Color
Color plata
Precio
$399.99
$33.33/mo with 12 months financing exclusively with Verizon Visa® Card.
Details
Cantidad
Devoluciones gratis en un plazo de 30 días.Detalles
Obtenlo rápido
Selecciona las opciones de envío al pagar. Sujeto a elegibilidad.Detalles
Entrega + configuración
Envío gratis en 2 días
tienda seleccionada
Sumérgete en tus canciones favoritas con los audífonos externos inalámbricos con cancelación de ruido WH-1000XM5. La cancelación de ruido líder del sector te permite concentrarte en el magnífico sonido de los controladores DSEE. Las llamadas manos libres nítidas te permiten mantenerte en contacto estés donde estés. Su diseño ultracómodo y liviano es ideal para un uso prolongado. Los ajustes intuitivos de control táctil permiten saltar, reproducir y pausar con facilidad. Con hasta 30 horas de duración de la batería, no tendrás que preocuparte por quedarte sin batería mientras estás fuera.¹ Además, el estuche portátil facilita el almacenamiento
¹La duración de la batería y los ciclos de carga varían según el uso, la configuración y otros factores; los resultados reales variarán.
All specs¹La duración de la batería y los ciclos de carga varían según el uso, la configuración y otros factores; los resultados reales variarán.
Para residentes de California: ver la Proposición 65 de California ADVERTENCIA
Reseñas
4.5
Calificación 4.5 de 5
302 reseñas
87 % de las reseñas recomiendan este producto.
Awesome Christmas Gift
5 out of 5 rating
BrandonMcPhillips . 1 day ago
Yes, I'd recommend this product.
I got these as a Christmas gift. I love how comfortable they are, they fit over my big ears. The sound quality is incredible. I love the DSEE Extreme and EdgeAI. It really hels when listening to comedy shows from 06. I love the ANC, but
especially the Ambient mode is great, especially with the voice filter. Something that isn't talked about much is the hourly clock that's part of the autoplay feature. I don't use the actual autoplay, but I do use the hourly clock, and the thing that tells you the date and weather in the morning. I love how it says good morning to me. The Sound Connect app does need screenreader support added for VoiceOver, I'm a blind user and this is the only problem I have. I lost my XM3 at a McDonalds and missed how comfortable they were. i switched to the Bose QuietComfort Ultra Headphones for a while, but they weren't as comfy, that's why I asked for the XM5. Also the microphones are awesome for calls, and the Alexa function is amazing. Short story: Get these headphones, they're amazing.
Sony North America Customer Support - 13 hours ago
Hello BrandonMcPhillips, Thank you for your enthusiastic review of the WH-1000XM5 headphones! We're thrilled to hear you find them comfortable and enjoy their exceptional sound quality, DSEE Extreme, and EdgeAI features. It's great that the Active Noise Cancellation and Ambient mode are working well for you. We appreciate your feedback on the hourly clock, autoplay feature, and the Sound Connect app needing screen reader support. We're also glad to know the microphones provide excellent call quality and that you love using the Alexa function. Thank you for choosing Sony! We hope you enjoy your headphones for years to come. Best regards, Romeosony.com Originally posted on sony.com
The best NC ever
5 out of 5 rating
Madvet_ . 6 days ago
Yes, I'd recommend this product.
Very impressed and pleased with the NC feature. Nice design and fit.
Sony North America Customer Support - 2 days ago
Hi Madvet_, Perfect! We're thrilled that you like the noise canceling function, design, and fit of the headphones. Thank you for choosing Sony! -Ralphsony.com Originally posted on sony.com
Características
- Cancelación de ruido líder del sector
- Sonido magnífico
- Llamadas manos libres nítidas
- Batería de hasta 30 horas de duración life¹
- Diseño ultracómodo y liviano
- Estuche plegable para un fácil almacenamiento
- Ajustes intuitivos de control táctil
- Garantía limitada del fabricante de 1 año(s)
SKU Nº
SKU Nº
WH1000XM5S
En la caja
- Sony Audífonos externos inalámbricos con cancelación de ruido WH-1000XM5
- Estuche portátil
- Cable de audífonos (aprox. 1.2 metros)
- Cable para cargar USB
- Tarjeta de garantía
Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones Reviews
4.5
4.5 out of 5 rating
302 reviews
87% of reviewers recommend this product.
Awesome Christmas Gift
5 out of 5 rating
BrandonMcPhillips . 1 day ago
Yes, I'd recommend this product.
I got these as a Christmas gift. I love how comfortable they are, they fit over my big ears. The sound quality is incredible. I love the DSEE Extreme and EdgeAI. It really hels when listening to comedy shows from 06. I love the ANC, but
especially the Ambient mode is great, especially with the voice filter. Something that isn't talked about much is the hourly clock that's part of the autoplay feature. I don't use the actual autoplay, but I do use the hourly clock, and the thing that tells you the date and weather in the morning. I love how it says good morning to me. The Sound Connect app does need screenreader support added for VoiceOver, I'm a blind user and this is the only problem I have. I lost my XM3 at a McDonalds and missed how comfortable they were. i switched to the Bose QuietComfort Ultra Headphones for a while, but they weren't as comfy, that's why I asked for the XM5. Also the microphones are awesome for calls, and the Alexa function is amazing. Short story: Get these headphones, they're amazing.
Sony North America Customer Support - 13 hours ago
Hello BrandonMcPhillips, Thank you for your enthusiastic review of the WH-1000XM5 headphones! We're thrilled to hear you find them comfortable and enjoy their exceptional sound quality, DSEE Extreme, and EdgeAI features. It's great that the Active Noise Cancellation and Ambient mode are working well for you. We appreciate your feedback on the hourly clock, autoplay feature, and the Sound Connect app needing screen reader support. We're also glad to know the microphones provide excellent call quality and that you love using the Alexa function. Thank you for choosing Sony! We hope you enjoy your headphones for years to come. Best regards, Romeosony.com Originally posted on sony.com
The best NC ever
5 out of 5 rating
Madvet_ . 6 days ago
Yes, I'd recommend this product.
Very impressed and pleased with the NC feature. Nice design and fit.
Sony North America Customer Support - 2 days ago
Hi Madvet_, Perfect! We're thrilled that you like the noise canceling function, design, and fit of the headphones. Thank you for choosing Sony! -Ralphsony.com Originally posted on sony.com
Really great sound quality for Hi-res audio
5 out of 5 rating
Pab52 . 16 days ago
Yes, I'd recommend this product.
I've bought it 16 days ago and I'm in love with it and Sony service is excellent. I am using them for HI-fi resolution audio. And wow, the app is great.
Sony North America Customer Support - 15 days ago
Hi Pab52, Thank you for the purchase! We're glad to hear that you love the sound quality and app of the headphones. We appreciate the 5-star rating and thank you for choosing Sony! -Davidsony.com Originally posted on sony.com
Best headphones I have used in over 40 years...
5 out of 5 rating
DJ John . 17 days ago
Yes, I'd recommend this product.
Great upgrade from Sony WH-1000xm4, which I still use. Sound is the same but much better mics on the M5B for conf calls.
Sony North America Customer Support - 16 days ago
Hi DJ John, You made the right choice upgrading to the Sony WH1000XM5! We're glad that you like the call quality of the headphones. Thank you for choosing Sony! -Ralphsony.com Originally posted on sony.com
Sound Connect App is lousy, headset is hot
1 out of 5 rating
Generalp2 . 29 days ago
The supporting app is very clunky. Sometimes it just won’t connect even restarting the app and/or the headset. Found the app very frustrating. Wouldn’t buy this product again.
Sony North America Customer Support - 25 days ago
Hi Generalp2, This is not the experience that we want you to have. Sony's commitment to customer satisfaction is our top priority. For optimum performance, make sure that the software version of the app is up-to-date. Reinstalling the app may also help resolve the issue. You may also want to restart your mobile device where the app is installed. If still not resolved, initialize the headset: 1. Turn off the headset. Remove the USB Type-C cable. 2. Press and hold the (power) button and the NC/AMB button for about 7 seconds. When the initializing is complete, the indicator (blue) flashes 4 times This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. In this case, delete the pairing information for the headset from the connected device and then pair them again. Hope this helps. If the issue is not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com. Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Sincerely, -Ralphsony.com Originally posted on sony.com
Bad noise cancellation
1 out of 5 rating
alyssak . 29 days ago
I bought these headphones alittle bit ago to wear to the gym, then seem to slip off my head and the noise cancellation sucks.
You can still hear things around you and i thought that they would at least stay steady on my head not slip off.
sony.com Originally posted on sony.com
Best noise cancelling
5 out of 5 rating
Bootsmageee . 1 month ago
Yes, I'd recommend this product.
I bought this for work and I’m a machinist that deals with audible noises above 110Db so it’s constant and these headphones phone have blocked out 90% of noise
They work for people who have glasses and doesn’t smash them across their head works with safety goggles and light enough to wear all day
The Sony app for noise management is amazing too sooo many features too long to put in a review but user friendly
Best overall headphones phones that go over ears
Even better noise cancelling try the Sony xm-004 ear buds I have those too and these paired are the best for any time
Sony North America Customer Support - 1 month ago
Hi Bootsmageee, Thank you for sharing your thoughts and experience so far using your new Sony WH-1000XM5. We are delighted to hear that you find the WH-1000XM5 headphones comfortable to wear while using glasses. It's good to know you're utilizing the different customizations and built-in equalizer on the Sony Sound Connect app. Your observations are absolutely accurate. These lightweight headphones feature a refined finish made from newly developed soft fit leather, which conforms gently to your head, reducing pressure on the ears while effectively blocking out external noise. The elegant design includes a stepless slider, seamless swivel and hanger, and silent joints, all contributing to an enjoyable wearing experience with the WH-1000XM5. We appreciate your awesome feedback. It's customers like you that motivate us to maintain our high standards. Thank you for trusting Sony! -Jesssony.com Originally posted on sony.com
Everything is great about them except the design
3 out of 5 rating
Ada2 . 1 month ago
Yes, I'd recommend this product.
I had them for 2 years, but then one day the hinges broke out of nowhere. Happen to my wh-1000xm4 too. The sound is fantastic. If u guys fix the issues with the hinges become to delicate over time, they would be fantastic.They also feel uncomfortable if u have to wear glasses. I will be buying another pair cuz they are still amazing even with this one flaw.
Sony North America Customer Support - 1 month ago
Hi Ada2, Thank you for your review and for being a loyal customer. We appreciate your positive feedback on the sound quality of the WH-1000XM5 headphones. We are sorry to hear about the issues you experienced with the hinges and the discomfort while wearing glasses. We understand how frustrating it can be to encounter durability issues, especially with a product you enjoy. Your feedback is valuable to us, and we are continuously working to improve the design and durability of our products. For information regarding the headband issue, please refer to the following link: https://www.sony.com/electronics/support/articles/00346233 Regarding the discomfort while wearing glasses, we acknowledge that comfort can vary based on individual preferences and usage. We will take your feedback into consideration for future improvements. Should you need more information/technical assistance, please email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you. Name: Username: Model Number: Issue/Concern: Telephone Number: Sony also has just the ticket! Reach out to our new Product Enthusiast. They are Sony fans, just like you, who can help you troubleshoot/setup your headphones issue. Connect with them on the link below, just click on Chat with an Enthusiast. https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thank you for your continued support and for choosing to purchase another pair of our headphones. Best regards, Romeo Sony Social Supportsony.com Originally posted on sony.com
great product with bad product information include
5 out of 5 rating
1 month ago
Yes, I'd recommend this product.
I bought this product as a replacement for my 1000MX4 that I left on the airplane. it is a great product but finding model number and specially serial number is like pulling a tooth. Why it is not included on the very little literature attached to the product? a million dollar question.
Sony North America Customer Support - 1 month ago
Hi there, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your new WH1000XM5 headphones! We appreciate your feedback on the headphones as this will help us in improving our products. Thank you for choosing Sony! Regards, Carlsony.com Originally posted on sony.com
Headphone broke within a year, no product support
1 out of 5 rating
smoon . 1 month ago
Product broke within one year. Despite apparent 1 year warranty, there doesn't seem to be a way to reach anyone by phone or online.
Sony North America Customer Support - 1 month ago
Hi Smoon, Thank you for reaching out to us with your concern. We're sorry to hear about what happened with your headphones. This is definitely not the quality or durability we aim to deliver to our customers. Sony commitment to customer satisfaction is our top priority and the WH-1000XM5 were tested and build to last. Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your headphones has a 1-year warranty from the date of purchase. For us to better assist you, please contact our Product Support team via phone or chat through this link so we can better assist you: https://us.esupport.sony.com/support/s/support-contact?language=en_US May we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the WH-1000XM5: We value your feedback and aim to restore your trust in Sony. Sincerely, Jesssony.com Originally posted on sony.com
Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones FAQs
Old80sMarine . Dec 21, 2024
I see these are bluetooth. Are there any stats related to how far away from your tv or pc/laptop they will receive? With my current pair I can keep a connection throughout most of my house.
Answer from Verizon Customer Support28 days
The Bluetooth Range on these headphones is 100 meters. -Joseph
Smoky Pink . Oct 29, 2024
When are the Smoky Pink available for purchase at Verizon?
PC compatible . Jun 18, 2024
Are these PC compatible and can be used extensively and daily for handling office calls? Please confirm - Thank you!
Answer from Verizon Customer Support7 months
Up to 30 hours of battery life Bluetooth: 2.4 GHz band (2.4000–2.4835 GHz) -Melissa
Jan 5, 2024
Are these headphones compatible with my iPhone 13 Pro Max?
Answer from Verizon Customer Support1 year
These headphones are compatible with your iPhone 13 Pro Max. ~Jesse