Sony Audífonos intrauditivos con cancelación de ruido WHCH720N Truly Wireless

Color

Black

Precio

$149.99

$12.50/mo with 12 months financing exclusively with Verizon Visa® Card.

Cantidad

This item is out of stock.

Free returns within 30 days.

Resumen

Immerse yourself in your favorite tunes with the WHCH720N Truly Wireless Noise Canceling In-Ear Headphones. The lightweight headband is designed for comfortable all-day wear. High sound quality and well-balanced sound tuning with DSEE provides a high-quality listening experience. Make crystal-clear hands-free calls with the built-in microphone and Precise Voice Pickup technology. Multipoint connection allows you to switch between 2 devices at once. And, it compatible with Google Assistant and Alexa.

Next-level noise-cancelling.
With Sony's Power Integrated Processor V1 and Dual Noise Sensor technology, these headphones offer long-lasting noise cancellation. Plus, with Adjustable Ambient Sound and Adaptive Sound control you can tailor sound to suit the environment around you.

Long lasting battery.
Dance away without having to stop for a charge. The headphones have up to 35 hours of battery life, so they can outlast even your longest playlist.¹

¹ Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.

Reseñas

3.6

17 reviews

50% of reviewers recommend this product.

All about the piece you get

Suuuiiiii . 12 días hace

I purchased this wireless Bluetooth headphone, and I’m extremely disappointed with this performance. The sound quality is subpar, with distorted audio and almost no bass. Additionally, the Bluetooth connection is very unstable—frequent dropouts even when my phone is within a few feet of the headphones. The battery life is much shorter than advertised, lasting only about 3-4 hours on a full charge instead of the 35 hours promised. To make matters worse, the headphone is uncomfortable to wear for more than 30 minutes, causing discomfort around my ears. I’ve tried troubleshooting, but nothing improves the issues. Given these problems, I’m requesting a replacement or refund. Please advise on how I can proceed with getting a working unit

Sony North America Customer Support - 11 days ago

Hi Suuuiiiii, Thank you for the review and we're sorry to hear what happened with your headphones. If you set the following functions, the available operating time of the battery becomes short. Sound quality mode during Bluetooth playback: Priority on sound quality, Noise canceling function/Ambient Sound Mode, Equalizer, DSEE, Function to launch the voice assistant by your voice If you run the above settings at the same time, the available operating time of the battery becomes even shorter. To isolate and resolve the issue. try to factory reset the headphones. Here's the link on how to. https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000783325.html We also recommend updating the software of your headphones. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/software/00269130 For us to better assist you, please email us at socialsupport@am.sony.com with the following details: Name: Sony Username: Model Number: Issue: Telephone Number: -David

sony.com Publicado originalmente en sony.com

Awesome headphones

Coolguy87 . 1 mes hace

Sí, recomendaría este producto.

Love these headphones I use them all the time and love the comfort of them

Sony North America Customer Support - 25 days ago

Hi Coolguy87, We're glad that you are enjoying your headphones. Thank you for choosing Sony. Erin

sony.com Publicado originalmente en sony.com

Especificaciones

Funciones

Procesador integrado V1 de Sony
Batería de hasta 35 horas de duración¹
Banda liviana para la cabeza con cancelación de ruido
Sonido ambiente ajustable y control de Sonido adaptativo
Sonido de alta calidad y afinación equilibrada
Llamadas manos libres súper nítidas
Asistente de voz con tecnología Precise Voice Pickup
DSEE
Micrófono integrado
Compatibles con el Asistente de Google y Alexa

Especificaciones

Dimensiones: 8.2 x 2.2 x 8.4 pulgadas
Peso: 15.2 onzas

SKU Nº

SKU#

WHCH720NB

En la caja

Sony Audífonos intrauditivos con cancelación de ruido WHCH720N Truly Wireless
Conector USB-A a USB-C
Cable de 3.5 mm a 3.5 mm
Manual

Reseñas

Sony Audífonos intrauditivos con cancelación de ruido WHCH720N Truly Wireless - Reseñas

3.6

17 reviews

50% of reviewers recommend this product.

Ordenar por

All about the piece you get

Suuuiiiii . 12 días hace

Sony North America Customer Support - 11 days ago

sony.com Publicado originalmente en sony.com

Awesome headphones

Coolguy87 . 1 mes hace

Sí, recomendaría este producto.

Love these headphones I use them all the time and love the comfort of them

Sony North America Customer Support - 25 days ago

Hi Coolguy87, We're glad that you are enjoying your headphones. Thank you for choosing Sony. Erin

sony.com Publicado originalmente en sony.com

Great sound

Davejj71 . 1 mes hace

Sí, recomendaría este producto.

Awesome headphones from the lightweight but durable construction, the comfortable fit, and the sound is incredible and a reasonable price

Sony North America Customer Support - 1 month ago

Hi Davejj71, Amazing! We're thrilled that you like the design, comfort, fit, and sound quality of the headphones. Thank you for choosing Sony! -Ralph

sony.com Publicado originalmente en sony.com

MY FIRST PAIR

2 meses hace

Sí, recomendaría este producto.

These have lots of option. And are very good to listen to.. I like to use them while riding my lectric bike.. A1

Sony North America Customer Support - 2 months ago

Hi markamiller80, Fantastic! We're extremely pleased to hear that you are enjoying your WH-CH720N and finding it versatile with lots of options. It's great to know that these headphones provide a good listening experience, especially while riding your electric bike. Thank you so much for the perfect star review and for choosing Sony! - Romeo

sony.com Publicado originalmente en sony.com

For me, it doesn't work.

Sparran330 . 2 meses hace

I purchased these a couple days ago because London Drugs had them on sale for 50% off. I put them on according to the instructions and after 5 minutes, they hurt the top of my head. I tried to take them back, but London Drugs does not accept returns on headphones. I guess I have a brand new pair that I can't use.

Sony North America Customer Support - 2 months ago

Hi Spartan330, We're sorry to know that you are having constant pressure and your head hurts after a few minutes of use. It's also unfortunate to hear you are considering to return them. This is definitely not the customer experience we want you to have. Our WH-CH720N has a slider that you can use to adjust the length of the headband to get the best fit and for comfortable listening experience. Note: If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort or a weak noise canceling effect. We do have good information on how to wear the headband headphones correctly so it is comfortable and reasons why your ears may hurt when putting on or wearing headphones. For your reference, you may check the helpful links below. https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000781372.html https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/articles/00282845 Should you need further assistance, please let us know so we can turn your experience around. You may send us an email at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number We value your feedback and aim to restore your trust in Sony. Sincerely, Jess

sony.com Publicado originalmente en sony.com

Horrible

Ijjy . 2 meses hace

I bought this in August 2024. I used it once and after that it never worked.

Sony North America Customer Support - 2 months ago

Hi Ijjy, Thank you for reaching out to us with your concern. We're sorry to hear that your WH-CH720N headphones isn't working properly. We'd like to know a little bit more detail about the situation you faced with the headphones and best assist you. If there is no sound, or sound is only heard from one side of the headphones, you may check the troubleshooting steps from the link below to isolate and fix the issue. https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/articles/00204552 We also recommended updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. A separate article is available if the headphones don't turn on on this link here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/articles/00204484 We want to make sure you’re taken care of. Please note your headphones has a 1-year warranty from the date of purchase. If you're unable to resolve your concern, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, Jess

sony.com Publicado originalmente en sony.com

not what description says

sce1 . 4 meses hace

with the name "sony" on it i expected more maybe.. not that loud, not noise cancelling. way cheaper headphones available than these. cant even return them without it costing me money for a product that isnt what it says. poor, very poor! i do not recommend these!

WH-CH720N black

mariah24 . 4 meses hace

I bought this pair of headphones 3 weeks ago, and the only problem i had was the button between the volume buttons stopped working in the first week. Other than that, the headphones are amazing! The sound quality is immaculate, and it fits comfortably on my head. I love the headphone app that lets you customize the equalizer in the headphones.

Sony North America Customer Support - 4 months ago

Hi mariah24, Thanks for commenting. While we're glad to hear about your satisfaction with the amazing sound quality, very comfortable fit design, and customizable settings through the Sony Headphones Connect app of your WH-CH720N, we're sorry if you're experiencing an issue with the play/call/next/previous button. The available functions of the button may vary depending on the connected device, the music software, or app used. In some cases, it may operate differently or may not work even when the operations described on this link (https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776853.html) are performed. For us to best assist you with your concern, please email us at socialsupport@am.sony.com with the following: Name: Sony.com Username: Model Number: Issue/Concern: Telephone Number: We're looking forward to hearing from you and thanks for choosing Sony! Best regards, Romeo Sony Social Support

sony.com Publicado originalmente en sony.com

Perfect

Builder87 . 5 meses hace

Sí, recomendaría este producto.

I have been using these headphones for about 2 months now. the noise cancelling works wonderfully and the comfort is remarkable. The passthrough sound is hard to hear at times which almost makes them noise canceling all of the time but only a slight negative.

Sony North America Customer Support - 5 months ago

Hi Builder87, Thanks for sharing your review and experience with the WH-CH720N. We're thrilled that you like the comfort and noise canceling function of the headphones. Your feedback about the ambient sound is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Depending on the ambient condition and the type/volume of audio playback, the ambient sound may not be heard even when using the Ambient Sound Mode. If the headset is not worn properly, the Ambient Sound Mode may not work correctly. Wear the headset properly. Depending on the surrounding environment, wind noise may increase when the Ambient Sound Mode is turned on. In that case, change the Ambient Sound Mode settings from Normal mode to Voice mode using the “Sony | Headphones Connect” app. Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com. Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thank you for choosing Sony! -Ralph

sony.com Publicado originalmente en sony.com

Nice Headphones at a Great Price!

So Cal Mom . 6 meses hace

Sí, recomendaría este producto.

I just bought these noise-canceling headphones for an international flight to Europe. They are very comfortable and seem to be just what I need to sleep during an overnight flight. I like all the features of my first set of headphones!

Sony North America Customer Support - 6 months ago

Hi So Cal Mom, Thank you for sharing your great experience with us! We're glad to hear that you enjoyed your flight using your WHCH720N headphones. Your satisfaction with the noise cancellation, comfortable fit, features, and overall performance of the unit are greatly appreciated. Thanks for choosing Sony! -Kris

sony.com Publicado originalmente en sony.com

Preguntas frecuentes

Sony Audífonos intrauditivos con cancelación de ruido WHCH720N Truly Wireless - Preguntas frecuentes

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Shsdo . Mar 31, 2024

that work with tha PLAYSTATION5?

Answer from Verizon Customer Support8 meses

Check out device compatibility here: https://www.verizon.com/products/sony-whch720n-truly-wireless-noise-canceling-in-ear-headphones/ ~Maria

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Lady V . Mar 20, 2024

Does this headset connect to both Samsung and iOS?

Answer from Verizon Customer Support9 meses

You can use the Sony WH-CH720N with an iPhone or Android device with the same level of compatibility. Additional information here: https://www.verizon.com/products/sony-whch720n-truly-wireless-noise-canceling-in-ear-headphones/ ~Maria

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