Sony Audífonos WH1000XM4 externos inalámbricos con cancelación de ruidos
Calificación 4.2 de 5
489 reseñas 
Color
Color plata
Precio
$349.99
$29.17/mo with 12 months financing exclusively with Verizon Visa® Card.
Details
Cantidad
1
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Lleva tu experiencia en música al próximo nivel con los audífonos inalámbricos con cancelación de ruido. Estos audífonos con cancelación de ruido líderes en la industria tienen tecnología de doble sensor de ruido para que disfrutes de una experiencia auditiva envolvente. El control de sonido adaptativo ofrece una experiencia de audio personalizada estés donde estés. La tecnología de voz a texto reduce automáticamente el volumen de tus audífonos durante las conversaciones. La calidad superior de llamada con óptima recepción de voz te garantiza que siempre te escucharán. Y la detección de uso pausa automáticamente la reproducción cuando te quitas los audífonos, para que nunca te pierdas una canción.
Fácil de usar.
Los sensores táctiles integrados en las copas de los audífonos te permiten reproducir, pausar, saltar pistas, controlar el volumen, activar tu asistente de voz y responder llamadas telefónicas.
Batería que dura todo el día.
Con una batería de hasta 30 horas, estos audífonos superarán lo que dura tu lista de reproducción más extensa. Y, si te estás por quedar sin batería, la carga rápida significa que una carga de 10 minutos te ofrecerá 5 horas de reproducción.¹
Optimiza tu música.
Lleva tu música al próximo nivel con Edge-AI. Edge-AI analiza tu música en tiempo real para volver a crear un audio que se puede haber perdido durante la compresión digital, para brindar un sonido más potente e intenso.
Emparejamiento con múltiples dispositivos.
Los audífonos inalámbricos con cancelación de ruido se emparejan perfectamente con varios dispositivos, para que sea fácil alternar entre tu teléfono y laptop.
Comodidad por mucho tiempo.
El diseño actualizado de los audífonos alivia la presión en la parte superior de la cabeza, para brindar confort mientras juegas o trabajas todo el día.
1. La duración de la batería y los ciclos de carga varían según el uso, las configuraciones y otros factores; los resultados reales variarán.
Todas las especificaciones Fácil de usar.
Los sensores táctiles integrados en las copas de los audífonos te permiten reproducir, pausar, saltar pistas, controlar el volumen, activar tu asistente de voz y responder llamadas telefónicas.
Batería que dura todo el día.
Con una batería de hasta 30 horas, estos audífonos superarán lo que dura tu lista de reproducción más extensa. Y, si te estás por quedar sin batería, la carga rápida significa que una carga de 10 minutos te ofrecerá 5 horas de reproducción.¹
Optimiza tu música.
Lleva tu música al próximo nivel con Edge-AI. Edge-AI analiza tu música en tiempo real para volver a crear un audio que se puede haber perdido durante la compresión digital, para brindar un sonido más potente e intenso.
Emparejamiento con múltiples dispositivos.
Los audífonos inalámbricos con cancelación de ruido se emparejan perfectamente con varios dispositivos, para que sea fácil alternar entre tu teléfono y laptop.
Comodidad por mucho tiempo.
El diseño actualizado de los audífonos alivia la presión en la parte superior de la cabeza, para brindar confort mientras juegas o trabajas todo el día.
1. La duración de la batería y los ciclos de carga varían según el uso, las configuraciones y otros factores; los resultados reales variarán.
Para residentes de California: ver la Proposición 65 de California ADVERTENCIA
Reseñas
4.2
Calificación 4.2 de 5
489 reseñas
79 % de las reseñas recomiendan este producto.
Worst sound quality probably in all of history
1 out of 5 rating
7 hours ago
I just bought this and I hardly ever return anything, especially not headphones but the sound quality was genuinely atrocious. The headphones themselves are quite small but pretty comfortable, they look good while wearing, but the sound quality is lacking in almost every way. It sounded like a needle piercing every note into my ears. I tried switching the equalizer and it hardly helped at all. They came out with really good headphones for cheaper about a year after these so I recommend the wh-ch720n’s instead of the xm-4’s. They are much more comfortable, have 1000 times better sound quality, and are more affordable. Please don’t waste your money on this.
sony.com Originally posted on sony.com
Fall apart in a month, Sony won't help.
1 out of 5 rating
CeeMVee . 1 day ago
I was gifted these in September 2025. Less than a month later, they fell apart. Sony says this is a hardware issue and not covered by warranty.
Sony North America Customer Support - 4 hours ago
Thank you for sharing your feedback, CeeMVee. We are truly sorry to hear about the failure of your WH-1000XM4 headphones, especially since they were a gift received so recently. We sincerely apologize for the frustration and disappointment you are experiencing with a premium product falling apart so soon after use. We understand that you've been informed this issue is not covered under the standard warranty. Based on the details provided, we recognize that this type of damage is typically not considered a result of normal wear and tear and is therefore unfortunately outside the terms of our limited warranty. However, we want to help you get back to enjoying your music quickly. We have partnered with our parts supplier, Encompass, to offer a specialized, low-cost repair solution. Please note this specific offer is only for the broken headband on this model and does not cover other headphone issues or other models. You can contact them directly for service: Phone: 1-866-835-1146 Email: service@encompass.com Hours: Monday - Friday: 8:00 am - 6:00 pm EST We appreciate you bringing this to our attention and regret that we were unable to resolve this for you directly under warranty. We hope this repair option provides a quick solution. Best regards, Gus, Sony Social Media Teamsony.com Originally posted on sony.com
Características
- Cancelación de ruido líder en la industria
- Tecnología de doble sensor de ruido
- Batería de hasta 30 horas de duración¹
- Carga de 10 minutos para 5 horas de reproducción con carga rápida¹
- Reduce automáticamente el volumen durante las conversaciones
- Música de calidad superior Edge-AI
- Controles con sensor táctil
- Calidad de llamada superior
- Detección de uso
- Emparejamiento perfecto de varios dispositivos
- Control de sonido adaptativo
- Diseño mejorado con comodidad prolongada
Especificaciones
Dimensiones:
- Cable USB Tipo-C: 7.88 pulg.
- Cable de audio: 47.24 pulg.
- Peso: 8.96 oz
SKU Nº
SKU Nº
WH1000XM4S
En la caja
- Sony Audífonos WH1000XM4 externos inalámbricos con cancelación de ruidos
Sony Audífonos WH1000XM4 externos inalámbricos con cancelación de ruidos - Reseñas
4.2
Calificación 4.2 de 5
489 reseñas
79 % de las reseñas recomiendan este producto.
Worst sound quality probably in all of history
1 out of 5 rating
7 hours ago
I just bought this and I hardly ever return anything, especially not headphones but the sound quality was genuinely atrocious. The headphones themselves are quite small but pretty comfortable, they look good while wearing, but the sound quality is lacking in almost every way. It sounded like a needle piercing every note into my ears. I tried switching the equalizer and it hardly helped at all. They came out with really good headphones for cheaper about a year after these so I recommend the wh-ch720n’s instead of the xm-4’s. They are much more comfortable, have 1000 times better sound quality, and are more affordable. Please don’t waste your money on this.
sony.com Originally posted on sony.com
Fall apart in a month, Sony won't help.
1 out of 5 rating
CeeMVee . 1 day ago
I was gifted these in September 2025. Less than a month later, they fell apart. Sony says this is a hardware issue and not covered by warranty.
Sony North America Customer Support - 4 hours ago
Thank you for sharing your feedback, CeeMVee. We are truly sorry to hear about the failure of your WH-1000XM4 headphones, especially since they were a gift received so recently. We sincerely apologize for the frustration and disappointment you are experiencing with a premium product falling apart so soon after use. We understand that you've been informed this issue is not covered under the standard warranty. Based on the details provided, we recognize that this type of damage is typically not considered a result of normal wear and tear and is therefore unfortunately outside the terms of our limited warranty. However, we want to help you get back to enjoying your music quickly. We have partnered with our parts supplier, Encompass, to offer a specialized, low-cost repair solution. Please note this specific offer is only for the broken headband on this model and does not cover other headphone issues or other models. You can contact them directly for service: Phone: 1-866-835-1146 Email: service@encompass.com Hours: Monday - Friday: 8:00 am - 6:00 pm EST We appreciate you bringing this to our attention and regret that we were unable to resolve this for you directly under warranty. We hope this repair option provides a quick solution. Best regards, Gus, Sony Social Media Teamsony.com Originally posted on sony.com
Easily the best headphones for Audiophiles
5 out of 5 rating
Anakin M . 10 days ago
Yes, I'd recommend this product.
I bought this years ago and have tried many other headphones and earbuds since, and nothing has compared to these. The sound quality alone puts it in a category above the rest but the noise cancellation solidifies that it’s in a league of its own.
Sony North America Support - 10 days ago
Hi Anakin M, That is fantastic to hear! We are thrilled that the WH-1000XM4 headphones have stood the test of time, and we're especially proud that the superior sound quality and industry-leading noise cancellation continue to deliver an unrivaled experience for you. Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
Super Great Headphones
5 out of 5 rating
DjPuppymonkey . 16 days ago
Yes, I'd recommend this product.
I love these headphones I've had them for about 8 months and easily my favorite thing I own. I'm always using them in almost any environment and they have great noise cancellation. If your curious about them I promise they work great and have awesome features. I love the bone white color way too it looks great and has a fun pop!
Sony North America Support - 16 days ago
Hi there, That is wonderful to hear! We're so glad your WH-1000XM4 headphones have proven to be your favorite item, offering great noise cancellation and awesome features wherever you go. The Bone White color option is definitely a stylish choice! Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
Don’t waste your money
1 out of 5 rating
Sonysucksass69 . 27 days ago
Anytime you clear your throat or cough or sing or even just open your mouth they turn off it is extremely annoying!
Sony North America Customer Support - 27 days ago
Hi there, We're sorry to hear you're running into this issue with your WH-1000XM4 headphones. It sounds like the Speak-to-Chat feature is activating when you don't want it to. This feature is designed to automatically pause your audio when it detects you speaking. The quickest solution is to either turn the feature off or adjust its sensitivity: -Turn Off Speak-to-Chat: The fastest way is to simply hold two fingers to the center of the right ear cup. You'll hear a voice tell you it's been deactivated. -Adjust via the App: For a longer-term fix, we highly recommend diving into the Sony | Sound Connect app on your phone. In the app, look for the Speak-to-Chat setting. You can choose to either toggle the entire feature off, or you can adjust the Voice Detection Sensitivity to "Low" so it won't trigger from minor noises. You can learn more about this on our site. We've added more helpful details at the following link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754732.html Give that a try! Thanks for considering Sony headphones. Warm regards, Estefanysony.com Originally posted on sony.com
Love that you can switch between NC & Ambient !!
5 out of 5 rating
JessibelleAM . 1 month ago
Yes, I'd recommend this product.
Absolutely love these headphones they're amazing for noise cancellation and the fact that I can switch from noise cancellation to turning on ambient sound for when I'm riding my scooter or walking or biking so I can still hear what's going on around me but then I can also choose to my noise cancellation turned on if I feel like just listen to music the sound is amazing and I love that I can download the app and adjust the settings to exactly the way I like them so any makes the best headphones!!
Sony North America Customer Support - 1 month ago
Hi JessibelleAM! Thank you so much for sharing your feedback with us. It is fantastic to know how much you appreciate the WH-1000XM4 headphones. We're really happy to hear that the seamless switch between noise cancellation and ambient sound modes fits perfectly with your active lifestyle. The ability to customize your listening experience through the app truly sets these headphones apart, offering you control and exceptional sound quality wherever you go. We appreciate you choosing Sony! Best regards, Estefanysony.com Originally posted on sony.com
XM4
5 out of 5 rating
Neuk . 1 month ago
Yes, I'd recommend this product.
really great headphones I can go for a long time wearing them without them feeling uncomfortable.
Sony North America Customer Support - 1 month ago
Hi Neuk, It brings us great satisfaction to hear that you can wear your WH-1000XM4 headphones for a long time without discomfort! We specifically designed them for that all-day comfort, so your feedback means a lot to us. Thanks you for choosing Sony and enjoy your music! Regards, Dominicksony.com Originally posted on sony.com
The Best experience
5 out of 5 rating
Potecool . 1 month ago
Yes, I'd recommend this product.
The best experience. The audio quality is the best one. Better than apple headphones or airpods
Sony North America Customer Support - 1 month ago
Thank you for your incredible review, Potecool! We are absolutely thrilled to hear that your WH-1000XM4 headphones are giving you the best experience and the best audio quality! It’s a fantastic compliment that you feel our sound quality surpasses the competition. We engineered these headphones to deliver premium, rich, and detailed audio, and your feedback is a wonderful validation of that effort. Thank you again for choosing Sony for your superior listening experience! Best regards, Gus, Sony North America Customer Supportsony.com Originally posted on sony.com
WH-1000XM4 — Where Sound Builds Intelligence
5 out of 5 rating
AdiZen . 1 month ago
Yes, I'd recommend this product.
These headphones deliver more than just silence — they create a space for clarity. The noise canceling is adaptive and immersive, with pressure optimization that makes flights feel like floating. The soundstage is rich and multidimensional, with Sony’s 8D surround effect adding depth and motion to music and media.
The customizable AI button is a standout. Whether linked to Google Assistant, Alexa, or Gemini AI, it transforms the headset into a responsive, voice-driven interface. It doesn’t just play music — it listens, learns, and adapts.
A brilliant fusion of audio engineering and intelligent design.
Sony North America Customer Support - 1 month ago
Thank you for this exceptional and insightful review, AdiZen! We are absolutely thrilled to hear that your WH-1000XM4 headphones are delivering a listening experience that goes beyond expectations, creating a "space for clarity." It's incredibly rewarding to know that you find the adaptive and immersive Noise Canceling so effective, especially with the pressure optimization that enhances your travel experience. Your appreciation for the sound quality—describing the soundstage as rich and multidimensional—is fantastic validation of our audio engineering efforts. We are also delighted that you consider the customizable AI button a standout feature. We designed it to be a truly responsive, voice-driven interface that not only plays music but also listens, learns, and adapts to your needs. Thank you again for your strong recommendation and for recognizing the XM4 as a "brilliant fusion of audio engineering and intelligent design." Best regards, Gus, Sony North America Customer Supportsony.com Originally posted on sony.com
Sounds amazing
5 out of 5 rating
Zencat . 2 months ago
Yes, I'd recommend this product.
Crispy sound with adequate bass.Love it so far....
Sony North America Customer Support - 2 months ago
Thank you for your fantastic review, Zencat! We are so pleased to hear that you are loving your WH-1000XM4 headphones and that they are providing both crispy sound with adequate bass. That balance is exactly what we strive for in the design of our premium wireless headphones! We appreciate you choosing Sony for your listening experience. Best regards, Gus, Sony North America Customer Supportsony.com Originally posted on sony.com
Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones FAQs
Daniel . Oct 27, 2025
What is the rectangle thing inside the left earphone of the wh-1000xm4 headphones
Answer from Verizon Customer Support1 month
It's a proximity sensor that detects when you are wearing the headphones. -Will
Alex . Sep 30, 2025
What color is combined with the black
Answer from Verizon Customer Support2 months
Just Black with Gold Writing -Jaquetta
FatherofYoda . Sep 8, 2024
How is the quality of the sound produced by this unit's microphone when on phone calls? Does the other person complain about the sound quality...?
Answer from Verizon Customer Support1 year
Sound quality on mics is comparable to other on ear headphones. ~Peter
Daniel . Jun 11, 2024
Are these the XM5?
Answer from Verizon Customer Support1 year
These are the previous model, the XM4s. ~Peter
Loddie . Jul 7, 2023
Will these connect to a Samsung smart TV?
Answer from Verizon Customer Support2 years
Pairing Bluetooth headphones and hearing aids to a Samsung TV can be done in a few steps, depending on your TV model. More information here: https://www.samsung.com/us/support/answer/ANS00085342/ https://www.verizon.com/products/sony-wireless-noise-canceling-over-the-ear-headphones/ ~Maria
Valverde4 . Apr 21, 2021
Will these work with note 10 plus and note 20 ultra?
Answer from Verizon Customer Support4 years
Yes, they're compatiable.