How to Set Up Call Forwarding
To forward your calls simply go to vzw.com/callforwarding and sign in to your “My Verizon” account. Or if you’re already signed in, scroll down to “My Devices” from the account overview. Select the device you want to forward by clicking “Manage device”. Next, scroll down to select Call Forwarding. From here you can use Call Forwarding to temporarily forward your calls to a landline or another mobile number.
If you have multiple numbers on your account, you'll first select the number that you want forwarded. Choose if you'd like to forward all calls, forward calls only when your line is busy, or if there is no answer. If you choose to forward calls only when your line is busy or there's no answer, your phone will ring several times when you get an incoming call, giving you the chance to answer. If you're on the phone or choose not to answer, the call will be forwarded to the destination phone number. You'll still be able to make outbound calls with this feature activated.
Once you have made your selection, enter the number you want to have your calls forwarded to and click Update call forwarding status and you're done! Now when you're ready to cancel call forwarding, simply repeat the steps above and select Cancel Call Forwarding.
Call forwarding can also be setup directly from your phone. Simply dial *72, enter the 10-digit phone number you want to forward calls to - for example, *72-555-123-4567, and hit Send or Call. Wait for the confirmation tone or message and then hang up. Eso es todo.
To forward calls only when your line is busy or there's no answer, press *71 and the 10-digit number you want to forward calls to. Press Send and wait for the confirmation tone.
To turn off Call Forwarding just dial *73 and wait for the confirmation tone or message. Then hang up. It's that simple.
Just a couple of things to keep in mind once you have forwarded your calls:
Your mobile phone won't ring until you cancel the call forwarding, and your text and picture messages will not be forwarded. Also, airtime usage still applies to the forwarded calls, even if you're sending your calls to a landline phone. You'll also be billed for any toll or long distance charges if you are forwarding calls to a phone number outside your local calling area.
