Visit these pages for step-by-step instructions:
|
Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue. |
How to use the Verizon Protect app for your online privacy & security
Learn how to use the Verizon Protect app, our all-in-one suite of privacy and security tools for your mobile devices and home computers. Enroll in Identity Secure and Digital Secure, our most powerful security solution that safeguards your data, privacy and identity. You can access and manage both products in the Verizon Protect app.
Find more topics in Additional support
¿Qué podemos hacer para mejorar?
Expand All
There are a number of reasons you might see an error message when you try to access the Verizon Protect app. Only Verizon mobile customers are eligible to utilize the Verizon Protect app.
- You might see the error message if you’re a:
Verizon Prepaid customer. - Mobile virtual network operator (MVNO) user.
- Verizon employee using a concession device.
- Employee Verizon business account customer employee using a company-provided device provided by your employer.
- Non-Verizon customer.
If none of these apply to you and you’re still not able to access the Verizon Protect app, contact us.
Follow the steps in the support page, Configure Service Settings in the Verizon Protect app.
Visit these pages for step-by-step instructions to unsubscribe from the Verizon Protect app:
Expand All
Digital Secure is our all-in-one suite of privacy and security tools for your mobile devices and home computers. You can manage your Digital Secure features through the Verizon Protect app.
How to subscribe to Digital Secure
Visit these pages for step-by-step sign up instructions to subscribe:
Digital Secure settings and features are available through the Verizon Protect app once it becomes available. Until then, you can access these features through the Digital Secure app.
Learn how to manage your Digital Secure settings in the Verizon Protect app:
- Configure Service settings in the Verizon Protect app (the new name of the Digital Secure app)
Before you begin: While the Digital Secure app transitions to the Verizon Protect app, you may see either app name in support materials.
Learn how to use your Digital secure features:
- Scan your device for viruses with Malware Scan (Android) and set up a scan schedule
- Check your devices system for threats with System Scan (iOS)
- Digital Secure - Set up System Scan (iOS) and resolve threats
- Turn on Safe Browsing to stay safe from risky websites
- Check your device's system for threats with System Scan (iOS)
- Digital Secure - Set up System Scan (iOS) and resolve threats
- Scan your Wi-Fi for threats with Wi-Fi Scan
- Turn on Secure VPN
- Set up Dark Web Monitoring to monitor your online identity
- Chat with a Security Advisor
- Start restoring your identity with Identity Restoration
Visit these pages for step-by-step sign up instructions to unsubscribe:
Expand All
Visit these pages for step-by-step sign up instructions:
Once you subscribe to Identity Secure, we send you a text message or email with the link to install the Verizon Protect app. You’ll manage Identity Secure features through the Verizon Protect app.
Good to know: We'll send you a text message when your subscription is fully processed.
Visit these pages to learn about Identity Secure features:
- Setup biometric access:
- Managing Password & Identity Manager features:
- Data Broker List Removal
- Locked Folder features:
- Identity Secure -Set Up Locked Folder
- Identity Secure -Set up 6 Digit Encrypted PIN
- Identity Secure - Upload Files to Locked Folder
- Social Media Manager
- Identity Secure - Contact Identity Restoration Services
Visit these pages for step-by-step instructions to unsubscribe:
This response is generated by AI
Android is a trademark of Google, Inc.
Apple and iPhone are registered trademarks of Apple Inc.
iOS is a trademark or registered trademark of Cisco in the US and other countries and is used under license.
© 2025 Microsoft Corporation. All rights reserved. Microsoft, Windows and the Windows logo are trademarks of the Microsoft group of companies.