Motorola Moto g play - 2024 Prepaid​​ 

Hi Charly, Thank you for reaching out. Based on the product description, it appears that the phone you purchased is locked to Verizon's network. This means it is currently only compatible with Verizon SIM cards and may not work with SIM cards from other carriers, such as Walmart Family Mobile. As your phone was purchased from Walmart, we recommend contacting Walmart directly or visiting your nearest Walmart store. They should be able to provide further assistance and help with unlocking the device or offer alternative solutions. -Mitch

Verizon devices are subject to our unlock policy. You can find more information about it here: https://www.verizon.com/about/consumer-safety/device-unlocking-policy ~Jesse

Hi Kathy, Thank you for your inquiry and interest in our product. No, tap-to-pay functionality relies on Near Field Communication (NFC) technology and this Moto G Play 2024 phone does support the NFC feature. You can check the link for the phone specification here: https://www.motorola.com/us/smartphones-moto-g-play-gen-3/p?skuId=1041. -Mitch

Kathy, yes, the Motorola Moto g play - 2024 Prepaid does have tap to pay. https://www.verizon.com/smartphones/motorola-moto-g-play-2024-prepaid/ -Natasha

Hi Gregory, Thank you for expressing an interest in our product. Yes, the Moto G Play 2024 phone supports speech-to-text functionality. This feature allows you to use your voice to dictate text messages, emails, notes, and more, instead of typing them out manually. You can visit this link on how to use voice typing here: https://help.motorola.com/hc/3583/444/global/en-us/jcb110712729.html. -Mitch

Gregory, yes, this device does support voice to text. https://www.verizon.com/smartphones/motorola-moto-g-play-2024-prepaid/ -Natasha

Hi Denese, thanks for your interest in one of our Motorola devices and for taking the time to post this. You are correct, the device has 3.5 mm headset jack. Kindly check the link provided below to check the additional features and specifications of the device at https://www.motorola.com/us/smartphones-moto-g-play-gen-3/p?skuId=1041. For other concerns, we're always here to help. -Ythan

This device has 3.5mm headset jack. For additional device details please visit the link below. https://en-us.support.motorola.com/app/answers/detail/a_id/177738/~/moto-g-play-2024-%7C-specifications -Andi

Hi Cjay, thank you for taking the time to post this and for your interest in one of our Motorola devices. Ensure seamless communication while traveling by using our phones in different countries. While we cannot guarantee all features will be supported, check with your mobile service provider to confirm SIM compatibility. Remember, it's best to purchase a phone in the region where you'll be using it to ensure warranty coverage. For other concerns, we're always here to help. -Ythan

Yes, you can use your prepaid phone for international calls and texts while you're in the US. More information here: https://www.verizon.com/support/prepaid-international-calling-faqs/#:~:text=Yes%2C%20you%20can%20use%20your,our%20Prepaid%20International%20Calling%20page. ~Maria

Hi Paul, We're sorry to hear that you're having trouble with the activation of your new phone from Dollar General. It might be best to reach out to the customer service of the phone carrier or Dollar General. They should be able to assist you with the activation process and troubleshoot any concerns. -Mitch

I'm sorry to troubleshoot, contact us here: https://www.verizon.com/support/contact-us/ -Joe