Rebate Deals FAQs - Phones, tablets, watches

Simply visit vzw.com/digitalrebatecenter to initiate your submission. You'll need to know your purchase date, promo code, and mobile number.

In most cases, the promo code for your rebate can be found on either the purchase receipt or order confirmation email provided to you when you purchased your device or SIM card. You can find a copy of your receipt by visiting My Verizon. If you did not receive a promo code, contact your Verizon specialist for the appropriate code.

Most rebates must be submitted within 30 days from purchase. However, this may vary by offer and will be indicated on your receipt or order confirmation email.

Most rebates are processed within 8-10 weeks from purchase date. However, processing times vary by offer. Refer to your offer Terms and Conditions for more information about your rebate promotion.

Most rebate payments will be issued in the form of a Verizon gift card or Prepaid Mastercard. However, the form of payment may vary by rebate offer, so please refer to your rebate’s Terms and Conditions for more information.

You can check your status online, anytime, at Check My Status.

Verizon will use the email address provided in your submission to keep you updated on your rebate.

Your tracking number was sent to the email address you provided at the time of submission. You can also visit Check My Status and enter your information to find your tracking number.

When the status is invalid, this means not all of the requirements to redeem the rebate have been met. You can check the status of the rebate and the invalid reason at Check My Status.

Verizon gift cards can be used online or in-store to get the hottest smartphones, tablets, cases, headphones, speakers and much more. Incluso pueden usarse para pagar tu factura de Verizon Wireless o Fios.

You can find information on usage options, balance inquiries and other details by visiting our Gift Card FAQs.

Prepaid Mastercards are prepaid debit cards. They are personalized and embossed with:

• Tu nombre
• The dollar amount of the rebate
• The card's expiration date

Note: You cannot use your Prepaid Mastercard after the expiration date.

Cards are issued by Wirecard, N.A. pursuant to a license from Mastercard® U.S.A. Inc. and managed by Wirecard Services. This card can be used everywhere Mastercard® debit cards are accepted.

Your prepaid card will be sent to your billing address on file with Verizon Wireless.

You can activate your prepaid card by calling (866) 598-3499. Please be prepared to provide the:

• 10-digit mobile number associated with the rebate
• 16-digit number from the prepaid card

You can use your prepaid card everywhere Mastercard debit cards are accepted.

• Visit Access Card Account to check the balance of your Prepaid MasterCard online
• Dial #VZWR from your Verizon Wireless phone or text BAL to 8997
• Contact Wirecard directly by calling (877) 899-8980 from any phone