Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

Samsung Galaxy Tab A (10.5) - Resumen de asistencia

Encuentra asistencia y herramientas en Internet específicas para tu Samsung Galaxy Tab A (10.5).
Diagnóstico de problemas de la Tab A (10.5)
Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.

Filtra todos los temas a continuación.


Accesorios

Descargar e instalar Samsung Gear Manager - Android®

Ve cómo instalar Samsung Gear Manager en tu dispositivo Android.

Configuración, activación básica y guías de usuario

Mobile Broadband Self Activation - 4G LTE

Here's the steps on how to self activate mobile broadband service for your device.

Samsung Galaxy Galaxy Tab A (10.5) User Guide (PDF)

This User Guide can help you get the most out of your device. Learn about set up, navigation, feature use and advanced functions.

Samsung Galaxy Tab A (10.5) - Activate / Set Up Device

Here's how to quickly set up your Galaxy Tab A 10.5.

Samsung Galaxy Tab A (10.5) - Add a User Account

Here's how to add a user profile so multiple people can use your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Add an Existing Google Account

Here's how to add an existing Google (Gmail) account to your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your Galaxy Tab A (10.5) if you're not receiving email and app notifications.

Samsung Galaxy Tab A (10.5) - Create a New Google Account

Here's how to create a new Google (Gmail) account on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Edit / Remove a User Account

Here's how to modify or delete a user account on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your Galaxy Tab A (10.5) on or off.

Las 10 mejores cosas para hacer con tu nueva tablet

Aprende a configurar tu nueva tablet con características y funciones importantes. Aprovecha tu nueva tablet al máximo con estas sugerencias prácticas.

Validar dirección de emergencia (E911)

Te mostramos cómo validar tu dirección de emergencia (E911).

Hacer copia de seguridad y transferir contenido

Centro de transferencia de contenido

Encuentra la mejor forma de transferir tus fotos, videos, contactos y demás contenido desde un dispositivo a otro. Consulta las instrucciones paso a paso para los dispositivos, según el sistema operativo que tengan.

Samsung Galaxy Tab A (10.5) - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your Galaxy Tab A (10.5) and a computer.

Transferir contenido con la aplicación móvil Samsung Smart Switch™ (transferencia por cable USB)

Te mostramos cómo transferir contenido desde tu dispositivo anterior a tu teléfono Samsung actual.

Transfiere contenido con la aplicación móvil Samsung Smart Switch™ (desde iOS)

Aquí te mostramos cómo transferir contenido de un dispositivo iOS a tu teléfono Samsung.

Lo básico

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

How to Clean Your Samsung Galaxy Device

Here are guidelines for cleaning / sanitizing / disinfecting theglass, ceramic and metal surfaces of your Galaxy smartphone /tablet / watch.

Samsung Galaxy Tab A (10.5) - Sign In / Out

Here's how to sign in/out of additional user accounts set up on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Getting to Know Your Device

Un mapa interactivo de la pantalla de inicio y los botones de tu Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Getting to Know the Back of Your Device

An interactive map of the back of your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Turning Your Device On and Off

Learn how to power on and shut down your Samsung Galaxy Tab A (10.5).

Batería y carga

Problemas de carga y energía: Dispositivos con batería no extraíble

Si tienes problemas con tu batería no extraíble porque no se carga o no se mantiene cargada, consulta esta información.

Samsung Galaxy Tab A (10.5) - Turn Power Saver On / Off

Here's how to turn 'Power mode' on or off to help manage battery performance for your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Galaxy Tab A (10.5).

Turn Battery Optimization On / Off - Android™ 6.x and higher (Samsung)

La optimización de la batería ayuda a mantener la carga de tu dispositivo Samsung y está activada en forma predeterminada.

Bluetooth®

Delete Paired Bluetooth® Connection - Android™

Te mostramos cómo borrar una conexión Bluetooth de tu dispositivo Android.

Samsung Galaxy Tab A (10.5) - Send Contact via Bluetooth®

Here's how to send a contact on your Galaxy Tab A (10.5) via Bluetooth.

Samsung Galaxy Tab A (10.5) - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy Tab A (10.5) on or off and make it visible to other devices for pairing.

Samsung Galaxy Tab A (10.5) Simulator: Pairing with a Bluetooth® Device

See how to pair your Samsung Galaxy Tab A (10.5) with your Bluetooth device.

Llamadas y marcado

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Video: Verizon Messages - HD Video Calling
 (duración: 1:46)
Verizon Messages ofrece videollamadas y voz HD en tu tablet, a través de la aplicación. Mira este video para aprender cómo configurar las llamadas en HD y realizar llamadas.
Duración: 1:46

Cámara, fotos y videos

Download Pictures/Videos - Backup Assistant℠ Plus - Android™ Tablet

Here's how to download pictures and videos to Backup Assistant Plus via your Android tablet.

Samsung Galaxy Tab A (10.5) - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your Galaxy Tab A (10.5) and a computer.

Samsung Galaxy Tab A (10.5) - View Pictures / Videos

Here's how to view pictures and/or videos on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Changing the File Size of Pictures and Videos

Find out how to change the picture or video file size on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Recording a Video

Aprende a grabar un video usando tu Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Taking a Picture

Discover how to take a photo using your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Taking a Picture While Recording a Video

Learn how to take a piicture while recording a video on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Taking a Selfie

Una guía interactiva sobre cómo tomar una selfie con tu Samsung Galaxy Tab A (10.5)

Samsung Galaxy Tab A (10.5) Simulator: Transferring Photos to an SD Card

A visual guide for transferring photos to an SD card using your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Samsung Galaxy Tab A (10.5).

Conectividad para computadora/PC

Resolver problemas de Windows Device Manager

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Samsung Galaxy Tab A (10.5) - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy Tab A (10.5) and a computer with the Android SDK.

Contactos

Push to Talk Plus - Add a Contact

Te mostramos cómo agregar un contacto con Push to Talk Plus.

Samsung Galaxy Tab A (10.5) - Add a Contact

Here's how to add a contact to your Galaxy Tab A 10.5.

Samsung Galaxy Tab A (10.5) - Delete a Contact

Here's how to remove a contact from your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Export Contacts to SD / Memory Card

Here's how to export contacts on your Galaxy Tab A (10.5) to an SD / memory card.

Samsung Galaxy Tab A (10.5) - Import Contacts from SD / Memory Card

Here's how to move contacts from an SD / Memory card to your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Send Contact via Bluetooth®

Here's how to send a contact on your Galaxy Tab A (10.5) via Bluetooth.

Samsung Galaxy Tab A (10.5) - View Contact Sync Source

Here's how to view where a phonebook contact on your Galaxy Tab A (10.5) was imported from.

Samsung Galaxy Tab A (10.5) Simulator: Adding a Contact

Learn how to add a new contact to your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Creating a Group and Adding Contacts to It

Una guía visual sobre cómo crear un grupo de contactos en tu Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy Tab A (10.5).

Verizon Cloud - Android™ Tablet - Back Up Contacts

Here's how to back up your contacts to Verizon Cloud from your Android tablet.

Video: Administrar contactos usando Mi Verizon
 (duración: 2:21)
Mira este video para conocer cómo administrar tus contactos a través de Mis medios y contactos en el cloud en tu cuenta Mi Verizon. Mira cómo eliminar, restablecer y sincronizar tu contactos.
Duración: 2:21

Video: Administrar contactos duplicados usando Google
 (duración: 2:45)
¿Deseas liberar espacio en tu teléfono? Ve este video para aprender cómo combinar contactos duplicados usando tu cuenta de Google.
Duración: 2:45

Video: Administrar contactos duplicados usando tu dispositivo Android
 (duración: 3:21)
¿Deseas liberar espacio en tu teléfono? Ve este video para aprender cómo combinar contactos duplicados en tu dispositivo Android.
Duración: 3:21

Datos

Change Verizon Data Service Plan (Prepaid) - Android™ Tablet

Here's how to change the Prepaid Verizon data service plan on an Android tablet.

Check Verizon Data Service usage (Prepaid) - Android™ Tablet

Here's how to check your data on your prepaid, Android tablet.

Conserve Data Usage - Google+

Te mostramos cómo guardar datos en tu smartphone/tablet Android a través de la aplicación Google+

Forgot Verizon Data Service Username / Password (Prepaid) - Android™ Tablet

Here's how to view your username or reset your password for your Verizon data service on your Android tablet.

Samsung Galaxy Tab A (10.5) - Allow / Deny Data Roaming

Here's how to turn data roaming for your Galaxy Tab A (10.5) on or off.

Samsung Galaxy Tab A (10.5) - Manage Data Usage

Here's how to change the data usage cycle, view data usage and set data warnings and/or limits on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Turn Data On / Off

Here's how to turn mobile data for your Galaxy Tab A (10.5) on or off.

Set Up Verizon Prepaid Data Service - Android™ Tablet

Here's how to set up Verizon Prepaid data service for your Android tablet.

Fecha y hora

Samsung Galaxy Tab A (10.5) - Set Date and Time

If your Galaxy Tab A (10.5) shows the incorrect date and / or time, here's how to correct it.

ID e información del dispositivo

Samsung Galaxy Tab A (10.5) - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - View MAC Address

Here's how to view the Wi-Fi MAC address for your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - View Phone Number

Here's how to view the phone number for your Galaxy Tab A (10.5).

Configuraciones de dispositivos

Samsung Galaxy Tab A (10.5) - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen saver, Font size, etc.) for your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Manage Do Not Disturb Settings

If your Galaxy Tab A (10.5) isn't receiving calls or alerts for texts and email, here's how to check Do Not Disturb settings.

Samsung Galaxy Tab A (10.5) - Reset All Settings

If your Galaxy Tab A (10.5) crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info.

Samsung Galaxy Tab A (10.5) - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Samsung Galaxy Tab A (10.5), view this info.

Samsung Galaxy Tab A (10.5) - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Turn Screen Rotation On / Off

Here's how to check settings if the display on your Galaxy Tab A (10.5) doesn't rotate or flip.

Samsung Galaxy Tab A (10.5) - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Accessing Settings

Explore how to access settings on your Samsung Galaxy Tab A (10.5) to change alert sounds, turn off GPS and more.

Samsung Galaxy Tab A (10.5) Simulator: Adding Emergency Information to Your Lock Screen

Explore how to add emergency information on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Adding an Account

Discover how to add an account on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Adjusting the Screen Timeout and Brightness

Una guía visual acerca de cómo ahorrar la carga de la batería de tu Samsung Galaxy Tab A (10.5) al configurar el tiempo que la pantalla permanece encendida.

Samsung Galaxy Tab A (10.5) Simulator: Changing Roaming Settings for a Trip

Learn how to change data roaming on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Changing the Ringtone

Learn how to change the ringtone on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Configuring Location Settings

Learn how to manage location settings on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Managing Data Usage

Discover how to manage data usage on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Reducing Data Usage by Turning On Data Saver

Learn how to reduce data usage with data saver on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Removing an Account

Discover how to remove an account on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Setting the Device to Silent

Explore ways to mute your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Turning Airplane Mode On and Off

Una guía interactiva para configurar tu Samsung Galaxy Tab A (10.5) en modo Airplane.

Samsung Galaxy Tab A (10.5) Simulator: Using Power Saving Mode

Learn how to switch to Battery Saver mode to save your Samsung Galaxy Tab A (10.5)'s battery life for the most important functions.

Turn TalkBack On / Off - Android

Te mostramos cómo activar o desactivar TalkBack para tu dispositivo Android.

Email/Gmail

Gmail for Android - Reply to a Message

Te explicamos cómo responder un mensaje de Gmail desde tu smartphone o tablet Android.

Gmail™ para Android™ - Firma automática

Te explicamos cómo agregar, editar o eliminar una firma en los mensajes de Gmail en tu smartphone o tablet Android.

Gmail™ para Android™ - Redactar y enviar un mensaje

Descubre cómo redactar y enviar un mensaje de Gmail desde tu dispositivo Android.

Gmail™ para Android™ - Borrar mensajes

Te mostramos cómo borrar mensajes de Gmail de tu smartphone/tablet Android.

Gmail™ para Android™ - Ver mensajes

Conoce cómo ver un mensaje de Gmail en tu smartphone/tablet Android.

Samsung Galaxy Tab A (10.5) - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Compose and Send Email Message

Here's how to create and send an email message from your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Delete Email Messages

Here's how to delete email messages from your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Configuración del servidor y contraseña de la cuenta de email

Here's how to update personal email password and server settings for your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Manage Corporate Email Settings

Here's how to update work email settings for your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - View and Reply to an Email Message

Here's how to view and reply to an email message from your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Forwarding an Email

Aprende cómo reenviar un correo electrónico en tu Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Replying to an Email

Discover how to reply to an email on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Sending an Email

Una guía visual paso a paso para enviar un email con tu Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Sending an Email to a Group

Learn how to send a group email on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Setting Up Corporate Email

Learn how to access your work email on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Setting Up Personal Email

See how to access your existing email account on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Switching Between Email Accounts

See how to access different email accounts on your Samsung Galaxy Tab A (10.5).

Puertos de email y mensajería estándar

Aquí encontrarás información sobre los puertos de mensajería de correo electrónico estándar, que te puede ayudar a configurar las opciones avanzadas de correo electrónico.

Actualizar contraseña de Gmail - Android™

Here's how to update the password for your Gmail account from your Android device.

Video: Diagnóstico de problemas de email personal y corporativo
 (duración: 3:21)
Conoce cómo solucionar los problemas con tu email personal y corporativo con solo unos simples pasos.
Duración: 3:21

Find My Phone

Buscar mi dispositivo - Android™ - Localizar un dispositivo de manera remota

Te mostramos cómo usar Buscar mi dispositivo para ubicar tu dispositivo Android de forma remota.

Buscar mi dispositivo: Android™: Bloquear un dispositivo de manera remota

Aprende a usar Buscar mi dispositivo para ubicar y bloquear tu dispositivo de forma remota.

Buscar mi dispositivo: Android™: Hacer sonar un dispositivo de manera remota

Te mostramos cómo hacer sonar tu dispositivo Android de forma remota para que puedas encontrarlo.

Cómo encontrar tu teléfono/tablet extraviados o robados

Descubre cómo encontrar, rastrear y bloquear un dispositivo extraviado o robado. Obtén un localizador de tablet o teléfono para cualquier SO: Android, Apple, Windows, BlackBerry o teléfonos básicos.

Activar/desactivar Buscar mi dispositivo: Android™

Aquí tienes información sobre cómo localizar de forma remota, bloquear, hacer sonar o borrar la información de tu dispositivo Android.

GPS y servicios basados en la ubicación

Encontrar mi móvil Samsung

Aprende a activar Encontrar mi móvil en tu dispositivo Samsung.

GPS Location Settings - Android™

Aquí encontrarás información para ver/cambiar la configuración de ubicación GPS, lo que puede afectar la duración de la batería y la precisión de la ubicación.

Google Maps™ - Agregar capas

Te mostramos cómo agregar capas en Google Maps.

Google Maps™ - Descargar un mapa sin conexión

Si no puedes conectarte a Internet o quieres evitar los cargos por datos globales mientras viajas, te mostramos cómo descargar un mapa.

Google Maps™ - Buscar ubicación actual

Te mostramos cómo encontrar tu ubicación actual en Google Maps.

Google Maps™ - Buscar indicaciones de conducción

Te mostramos cómo encontrar indicaciones de manejo con Google Maps.

Samsung Galaxy Tab A (10.5) - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy Tab A (10.5) on or off.

Gestos y movimientos

Google Maps™ - Gestos

Entérate cómo usar gestos con Google Maps en tu dispositivo.

Samsung Galaxy Tab A (10.5) - Motions and Gestures

Here's how to manage motion-activated services for your Galaxy Tab A (10.5).

Copia de seguridad y restablecimiento de Google

Restablecer contactos de copias de seguridad de Google™

Te mostramos cómo restablecer contactos de copias de seguridad recientes de Google que hayas hecho.

Samsung Galaxy Tab A (10.5) - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy Tab A (10.5).

Pantalla de inicio

Samsung Galaxy Tab A (10.5) - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your Samsung Galaxy Tab A (10.5) for quick access to them.

Samsung Galaxy Tab A (10.5) Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Samsung Galaxy Tab A (10.5) to help organize your apps.

Samsung Galaxy Tab A (10.5) Simulator: Adding and Changing a Lock Screen Shortcut

Discover to add shortcuts to the lock screen on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Adding and Deleting a Home Screen

See how to add and delete Home screens on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Changing the Default Home Screen

A visual guide for changing the default Home screen on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Using Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your Samsung Galaxy Tab A (10.5).

Hotspot

Samsung Galaxy Tab A (10.5) - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile / Wi-Fi Hotspot password on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot Settings (password, network name, etc.) on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your Galaxy Tab A (10.5) on or off.

Internet y navegador de Internet

Chrome Browser - Android - Access Websites

Te mostramos cómo acceder a sitios web con el navegador Chrome de tu smartphone/tablet Android.

Chrome Browser - Android - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser if you're getting a 'page cannot be displayed' error or can't browse the internet.

Navegador Chrome™ - Android™ - Agregar un marcador de navegador

Ve cómo agregar un marcador a través del navegador Chrome en tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Permitir/bloquear cookies del navegador

Si no puedes navegar por Internet o ver las imágenes de los sitios web en tu dispositivo a través del navegador Chrome, consulta esta información.

Navegador Chrome™ - Android™ - Borrar un marcador de navegador

Te enseñamos cómo borrar un marcador guardado a través del navegador Chrome de tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Editar un marcador de navegador

Descubre cómo editar un marcador guardado a través del navegador Chrome de tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Abrir un marcador de navegador

Descubre cómo abrir un marcador guardado en el navegador Chrome en tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Guardar fotos desde el navegador

Aprende cómo guardar una foto a través del navegador Chrome en tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Activar/desactivar JavaScript

Te mostramos cómo revisar la configuración JavaScript, que a menudo te ayuda cuando no puedes ver páginas web en tu dispositivo.

Determinar velocidades de conexión a Internet

Here's info on how to test your connection speeds if they're slower than expected.

Desactivar Work Offline - Navegador de Internet

Te mostramos cómo ver si estás fuera de línea si no puedes conectarte a Internet con una computadora con Internet Explorer, Chrome o Firefox.

Samsung Galaxy Tab A (10.5) - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Bookmarking a Website

Learn how to bookmark a website on your Samsung Galaxy Tab A (10.5), so it's easy to find later.

Samsung Galaxy Tab A (10.5) Simulator: Navigating to a Website

Discover how to find a website using your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy Tab A (10.5).

View Browser History - Android™

Te mostramos cómo ver el historial del navegador de tu smartphone Android.

Teclado

Activar/desactivar entrada de voz - Android™

Aquí encontrarás información sobre cómo usar la entrada de voz de tu dispositivo Android para escribir sin usar las manos ni el teclado.

Idioma

Samsung Galaxy Tab A (10.5) - Language Selection

Here's how to change the language used on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Changing the Language

Discover how to change the language settings on your Samsung Galaxy Tab A (10.5).

Bloqueo, desbloqueo, contraseña y seguridad

Samsung Galaxy Tab A (10.5) - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy Tab A (10.5) when the screen is locked.

Samsung Galaxy Tab A (10.5) - Set Up Face Recognition

Here's how to set up a facial recognition scan to access your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Unlock Screen

Here's how to unlock the screen of your Galaxy Tab A.

Samsung Galaxy Tab A (10.5) Simulator: Charging Your Device

See how to charge your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Setting Screen Security

A visual guide for setting screen security on your Samsung Galaxy Tab A (10.5) to help protect your private information.

Samsung Galaxy Tab A (10.5) Simulator: Unlocking the Screen

See how to unlock the screen on your Samsung Galaxy Tab A (10.5).

Memoria/almacenamiento

Formatear tarjeta SD/de memoria usando una computadora

Te mostramos cómo formatear o borrar la tarjeta SD/de memoria usando una computadora.

Samsung Galaxy Tab A (10.5) - Check Device Storage

Here's how to check available space if your Galaxy Tab A (10.5) runs slow / crashes, apps freeze or you can't save media.

Samsung Galaxy Tab A (10.5) - Export Contacts to SD / Memory Card

Here's how to export contacts on your Galaxy Tab A (10.5) to an SD / memory card.

Samsung Galaxy Tab A (10.5) - Format SD / Memory Card

Here's how to erase all data on the SD / memory card of your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Import Contacts from SD / Memory Card

Here's how to move contacts from an SD / Memory card to your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy Tab A (10.5) to an SD / Memory card.

Hotspot móvil

Samsung Galaxy Tab A (10.5) Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Samsung Galaxy Tab A (10.5) as a Mobile Hotspot, so you can share your data connection with other devices.

Navegación y multitareas

Samsung Galaxy Tab A (10.5) - Turn Multi Window On / Off

Here's how to run multiple apps for your Galaxy Tab A (10.5) on the same screen.

Samsung Galaxy Tab A (10.5) - Use Multi Window

Here's how to use two apps simultaneously on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Using Multi Window™

See how to easily switch between and close apps that are running on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Using Picture-in-Picture

Learn how to use picture in picture on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Samsung Galaxy Tab A (10.5).

Sistema operativo y software

Preguntas frecuentes sobre el sistema operativo (SO) Android 

Obtén información sobre el sistema operativo Android, incluyendo qué es, cómo encontrar tu versión actual del sistema operativo, cómo obtener una actualización y más.

Protect Against Downloading Ransomware Malware - Android™

Obtén información que te ayudará a proteger tu dispositivo de ransomware.

Reboot the Router

Si no puedes conectarte a tu enrutador Wi-Fi, una posible solución es reiniciarlo o restablecerlo.

Eliminar Ransomware del dispositivo - Android™

Here's how to remove ransomware from your device.

Samsung Galaxy Tab A (10.5) - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy Tab A (10.5) if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Samsung Galaxy Tab A (10.5) - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy Tab A (10.5) if the screen freezes or call, app, audio or sync issues occur.

Samsung Galaxy Tab A (10.5) - Install Device Software Update

Here's how to check for and install software updates on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - View Software Version

Here's how to view the software version your Galaxy Tab A (10.5) is running.

Tarjeta SIM

Samsung Galaxy Tab A (10.5) - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Galaxy Tab A (10.5) or turn it on or off.

Samsung Galaxy Tab A (10.5) - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - View SIM Card Number

Here's how to view the SIM card number associated with your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Inserting and Removing a microSD Card

Find out how to insert and remove a microSD card from your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Samsung Galaxy Tab A (10.5).

Unblock SIM PIN - Android Smartphones / Tablets

Conoce cómo desbloquear el PIN de la SIM de tu smartphone/tablet Android.

Redes sociales

Administrar la privacidad en Facebook®

Si quieres cambiar tu privacidad o seguridad en Facebook, te enseñamos cómo acceder a esas opciones.

Sonidos, volumen y audio

Samsung Galaxy Tab A (10.5) - Set Notification Sounds

Here's how to select or change notification sounds on your Galaxy Tab A 10.5.

Samsung Galaxy Tab A (10.5) - Turn Off All Sounds

Here's how to turn off / silence all sounds on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Vibrate Mode

Here's how to turn vibrate mode for your Galaxy Tab A (10.5) on or off.

Samsung Galaxy Tab A (10.5) - Volume Controls

Here's how to adjust volume if your Galaxy Tab A (10.5) doesn't vibrate or play sounds when receiving calls / messages.

Indicadores/luces de estado

Samsung Galaxy Tab A (10.5) - View Signal Strength

Here's how to view signal strength on the Galaxy Tab A 10.5.

Mensajería de texto y multimedia

Dar de baja iMessage - No se pueden enviar/recibir SMS/MMS en un dispositivo que no sea Apple

Obtén información que te ayudará si no puedes enviar o recibir mensajes de texto/MMS en un dispositivo que no sea de Apple.

Samsung Galaxy Tab A (10.5) - Cut, Copy and Paste Text

Here's how to cut, copy, and paste text on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Edit a Contact

Here's how to edit a contact from your Galaxy Tab A 10.5.

Verizon Messages - Android Tablet - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android tablet.

Video: Verizon Messages - Usa tu creatividad
 (duración: 1:31)
Agrégale un toque personal a tus mensajes con algunas herramientas simples de Verizon Messages. Personaliza fotos, e incluso envía una tarjeta eGift de uno de los más de 30 vendedores.
Duración: 1:31

Video: Verizon Messages - Estés donde estés
 (duración: 2:04)
Con Verizon Messages, programa un mensaje para mandarlo a otra hora u otro día y usa el modo "Driving" para conducir con seguridad cuando vas por la carretera.
Duración: 2:04

Sugerencias, trucos y soluciones rápidas

Android™ - Acceder a menús haciendo presión sobre la pantalla durante unos segundos

Te mostramos cómo ver las opciones del menú de aplicaciones en la pantalla de inicio de tu dispositivo Android.

Samsung Galaxy Tab A (10.5) - Capture a Screenshot

Here's how to take a screenshot with your Galaxy Tab A 10.5.

Samsung Galaxy Tab A (10.5) - Set Up Printing

Here's how to set up and add a printer to your Galaxy Tab A 10.5.

Samsung Galaxy Tab A (10.5) Simulator: Finding More Help

Discover how to find videos and tutorials to learn more about using your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Finding You Smart Switch Device PIN

Learn how to find your Smart Switch PIN on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Planning Your Day

Learn how to plan your day using your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Searching Your Photos

Discover how to search your photos on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Searching Your Screen

Learn how to search your screen on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Setting Up Bixby

Learn how to set up Bixby on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Setting Up Google Assistant™

Learn how to set up Google Assistant on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Transferring Content from Your Old Device Using External Storage

Learn how to transfer content from your old device to your Samsung Galaxy Tab A (10.5) from external storage.

Samsung Galaxy Tab A (10.5) Simulator: Transferring Content from Your Old Device with a USB Connection

Learn how to transfer content from your old device to your Samsung Galaxy Tab A (10.5) with a USB connection.

Samsung Galaxy Tab A (10.5) Simulator: Transferring Content from Your Old Device with a Wireless Connection

Learn how to transfer content from your old device to your Samsung Galaxy Tab A (10.5) with a wireless connection.

Samsung Galaxy Tab A (10.5) Simulator: Using Bixby Reminder

Learn how to use Bixby Reminder on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Using Bixby Vision

Learn how to use Bixby Vision on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Using Hello Bixby

Learn how to use Hello Bixby on your Samsung Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) Simulator: Using Your Feed

Learn how to use the Google Feed on your Samsung Galaxy Tab A (10.5).

Las 10 mejores cosas para hacer con tu nueva tablet

Aprende a configurar tu nueva tablet con características y funciones importantes. Aprovecha tu nueva tablet al máximo con estas sugerencias prácticas.

Accesibilidad visual y auditiva

Configuración de accesibilidad - Android™

Te mostramos cómo configurar las opciones básicas de accesibilidad para tu smartphone o tablet Android.

Gestos de ampliación/Zoom táctil - Android™

Te mostramos cómo configurar los gestos de ampliación en tu smartphone o tablet Android.

Turn TalkBack On / Off - Android

Te mostramos cómo activar o desactivar TalkBack para tu dispositivo Android.

Fondos de pantalla/Tema

Samsung Galaxy Tab A (10.5) Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Samsung Galaxy Tab A (10.5).

Wi-Fi y red

CDMA Network Retirement - Business

Si tienes problemas para activar un dispositivo 3G/4G, aquí encontrarás información sobre la discontinuidad de la red CDMA.

Samsung Galaxy Tab A (10.5) - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Galaxy Tab A (10.5) with other Wi-Fi capable devices.

Samsung Galaxy Tab A (10.5) - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your Galaxy Tab A (10.5) to auto-switch between Wi-Fi and mobile data.

Samsung Galaxy Tab A (10.5) - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Galaxy Tab A (10.5).

Samsung Galaxy Tab A (10.5) - Reset Network Settings

Here's how to reset settings if your Galaxy Tab A (10.5) can't connect to data or send / receive messages.

Samsung Galaxy Tab A (10.5) - Tethered Modem Connection

Here's how to use your Galaxy Tab A (10.5) as a modem to connect to the internet via USB or Bluetooth.

Samsung Galaxy Tab A (10.5) - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Galaxy Tab A (10.5) on or off.

Samsung Galaxy Tab A (10.5) Simulator: Connecting to a Wi-Fi Network

Learn how to use your Samsung Galaxy Tab A (10.5) to connect to a Wi-Fi network, so you can access the internet without using data.

Video: Diagnóstico de problemas de una conexión Wi-Fi
 (duración: 2:55)
¿Tienes problemas con tu conexión a Wi-Fi? ¡No tengas miedo! Sigue estos sencillos pasos para activar tu conexión Wi-Fi.
Duración: 2:55