Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

Samsung Galaxy Tab S5e - Support Overview

Encuentra asistencia y herramientas específicas para tu Samsung Galaxy Tab S5e en Internet.
Troubleshoot Tab S5e
Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.

Filtra todos los temas a continuación.


Accesorios

Descargar e instalar Samsung Gear Manager - Android®

Ve cómo instalar Samsung Gear Manager en tu dispositivo Android.

Configuración, activación básica y guías de usuario

Activar nuevo dispositivo - Cliente actual de Verizon

Here's how to activate your new iPhone or Android smartphone. You can also learn how to turn off iMessage, transfer content and more.

Conectar tu dispositivo directamente a la PC

Entérate cómo conectar tu dispositivo directamente a una computadora.

Mobile Broadband Self Activation - 4G LTE

Here's the steps on how to self activate mobile broadband service for your device.

Samsung Galaxy Tab S5e - Activate / Set Up Device

Here's how to quickly set up your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Add a User Account

Here's how to add a user profile so multiple people can use your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your Galaxy Tab S5e if you're not receiving email and app notifications.

Samsung Galaxy Tab S5e - Create a New Google™ Account

Here's how to create a new Google (Gmail.) account on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Edit / Remove a User Account

Here's how to modify or delete a user account on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Sign In / Out

Here's how to sign in/out of additional user accounts set up on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e User Guide (PDF)

This User Guide can help you get the most out of your Samsung Galaxy Tab S5e. Obtén información sobre configuración, uso de funciones avanzadas y navegación.

Validar dirección de emergencia (E911)

Te mostramos cómo validar tu dirección de emergencia (E911).

Alertas y recordatorios

Samsung Galaxy Tab S5e - Set Notification Sounds

Here's how to select or change notification sounds on your Galaxy Tab S5e.

Hacer copia de seguridad y transferir contenido

Centro de transferencia de contenido

Encuentra la mejor forma de transferir tus fotos, videos, contactos y demás contenido desde un dispositivo a otro. Consulta las instrucciones paso a paso para los dispositivos, según el sistema operativo que tengan.

Samsung Galaxy Tab S5e - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from device storage to an SD / memory card on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your Galaxy Tab S5e and a computer.

Transfer Content with Samsung Smart Switch Mobile App

Here's how to transfer your data from your old device to your current Samsung phone.

Lo básico

Cómo ver la disponibilidad del servicio de Verizon Wireless

Aprende cómo verificar si tu ubicación tiene disponible el servicio móvil de Verizon. Sigue estas instrucciones para ver si hay cobertura en tu área.

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

How to Clean Your Samsung Galaxy Device

Here are guidelines for cleaning / sanitizing / disinfecting the glass, ceramic and metal surfaces of your Galaxy smartphone / tablet / watch.

Samsung Galaxy Tab S5e Simulator: Charging Your Phone

Learn how to charge your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Getting to Know the Back of Your Phone

Discover more about the back of your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your Samsung Galaxy Tab S5e.

Batería y carga

Problemas de carga y energía: Dispositivos con batería no extraíble

Si tienes problemas con tu batería no extraíble porque no se carga o no se mantiene cargada, consulta esta información.

Samsung Galaxy Tab S5e - Power Saver Settings

Here's how to configure 'Power mode' settings for your Galaxy Tab S5e to conserve battery life.

Samsung Galaxy Tab S5e - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - View Battery Info

Here's info on the battery specs (e.g., Use Time, Standby Time, etc.) for your Galaxy Tab S5e.

Turn Battery Optimization On / Off - Android™ 6.x and higher (Samsung)

La optimización de la batería ayuda a mantener la carga de tu dispositivo Samsung y está activada en forma predeterminada.

Bluetooth®

Delete Paired Bluetooth® Connection - Android™

Te mostramos cómo borrar una conexión Bluetooth de tu dispositivo Android.

Samsung Galaxy Tab S5e - Send Contact via Bluetooth

Here's how to send a contact via Bluetooth from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy Tab S5e on or off and make it visible to other devices for pairing.

Samsung Galaxy Tab S5e Simulator: Pairing with a Bluetooth® Device

See how to pair your Samsung Galaxy Tab S5e with your Bluetooth device.

Llamadas y marcado

Video: Verizon Messages - HD Video Calling
 (duración: 1:46)
Verizon Messages ofrece videollamadas y voz HD en tu tablet, a través de la aplicación. Mira este video para aprender cómo configurar las llamadas en HD y realizar llamadas.
Duración: 1:46

Cámara, fotos y videos

Samsung Galaxy Tab S5e - Common Camera Settings

Here's info on common camera settings (e.g., storage, timer, shooting modes, etc.) for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your Galaxy Tab S5e and a computer.

Samsung Galaxy Tab S5e - View Pictures / Videos

Here's how to view pictures and videos on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Recording a Video

Aprende a grabar un video usando tu Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Taking a Picture

Discover how to take a photo using your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Taking a picture while recording a video

Learn to take a picture while recording video on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Transferring Photos to an SD Card

Learn how to transfer to photos to an SD Card on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Samsung Galaxy Tab S5e.

Conectividad para computadora/PC

Resolver problemas de Windows Device Manager

Te mostramos cómo resolver conflictos de los controladores si tu dispositivo no se conecta correctamente con tu computadora.

Samsung Galaxy Tab S5e - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy Tab S5e and a computer with the Android SDK.

Contactos

Samsung Galaxy Tab S5e - Add a Contact

Here's how to add a contact to your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Delete a Contact

Here's how to delete a contact from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Edit a Contact

Here's how to edit a contact on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Export Contacts to SD / Memory Card

Here's how to export your Galaxy Tab S5e contacts to an SD / memory card.

Samsung Galaxy Tab S5e - Import Contacts from SD / Memory Card

Here's how to move contacts from an SD / memory card to your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Send Contact via Bluetooth

Here's how to send a contact via Bluetooth from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adding a Contact

Learn how to add a new contact to your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy Tab S5e.

Verizon Cloud - Android Tablet - Back Up Contacts / Media

Here's how to back up your contacts and media using Verizon Cloud on your Android tablet.

Video: Administrar contactos usando Mi Verizon
 (duración: 2:21)
Mira este video para conocer cómo administrar tus contactos a través de Medios y contactos en My Cloud en tu cuenta Mi Verizon. Mira cómo eliminar, restablecer y sincronizar tu contactos.
Duración: 2:21

Video: Administrar contactos duplicados usando Google
 (duración: 2:45)
¿Deseas liberar espacio en tu teléfono? Ve este video para aprender cómo combinar contactos duplicados usando tu cuenta de Google.
Duración: 2:45

Video: Administrar contactos duplicados usando tu dispositivo Android
 (duración: 3:21)
¿Deseas liberar espacio en tu teléfono? Ve este video para aprender cómo combinar contactos duplicados en tu dispositivo Android.
Duración: 3:21

Datos

Change Verizon Data Service Plan (Prepaid) - Android™ Tablet

Here's how to change the Prepaid Verizon data service plan on an Android tablet.

Check Verizon Data Service usage (Prepaid) - Android™ Tablet

Here's how to check your data on your prepaid, Android tablet.

Conserve Data Usage - Google+

Te mostramos cómo guardar datos en tu smartphone/tablet Android a través de la aplicación Google+

Forgot Verizon Data Service Username / Password (Prepaid) - Android™ Tablet

Here's how to view your username or reset your password for your Verizon data service on your Android tablet.

Samsung Galaxy Tab S5e - Allow / Deny Data Roaming

Here's how to turn data roaming for your Galaxy Tab S5e on or off.

Samsung Galaxy Tab S5e - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Turn Data On / Off

Here's how to turn mobile data for your Galaxy Tab S5e on or off.

Set Up Verizon Prepaid Data Service - Android™ Tablet

Here's how to set up Verizon Prepaid data service for your Android tablet.

Fecha y hora

Samsung Galaxy Tab S5e - Set Date and Time

Here's how to fix the date and/or time on your Galaxy Tab S5e if it shows incorrectly.

ID e información del dispositivo

Cómo detectar un daño físico

Esto te ayuda a determinar si tu dispositivo está dañado.

Samsung Galaxy Tab S5e - View Device ID (ESN / IMEI / MEID)

Here's how to find the device ID (IMEI) for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - View MAC Address

Here's how to view the Wi-Fi MAC address for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - View Phone Number

Here's how to find the mobile number for your Galaxy Tab S5e.

Configuraciones de dispositivos

Samsung Galaxy Tab S5e - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen timeout, Font size, etc.) for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Manage Do Not Disturb Settings

If your Galaxy Tab S5e isn't receiving alerts for texts and email, here's how to check Do Not Disturb settings.

Samsung Galaxy Tab S5e - Reset All Settings

If your Galaxy Tab S5e crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info.

Samsung Galaxy Tab S5e - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Galaxy Tab S5e, view this info.

Samsung Galaxy Tab S5e - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Turn Screen Rotation On / Off

Here's how to check settings if the display on your Galaxy Tab S5e doesn't rotate or flip.

Samsung Galaxy Tab S5e Simulator: Accessing Settings

Explore how to access settings on your Samsung Galaxy Tab S5e to change alert sounds, turn off GPS and more.

Samsung Galaxy Tab S5e Simulator: Adding an Account

Explore how to add an account on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your Samsung Galaxy Tab S5e by adjusting the screen timeout.

Samsung Galaxy Tab S5e Simulator: Changing Roaming Settings for a Trip

Find out how to change roaming settings on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Changing the Ringtone

Learn how to change the ringtone on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Configuring Location Settings

Learn how to manage location settings on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Managing Data Usage

Discover how to manage data usage on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Reducing Data Usage by Turning on Data Saver

Find out how to manage data usage with data saver on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Removing an Account

Explore how to remove an account on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Setting the Phone to Silent

Explore ways to mute your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Turning Airplane Mode On and Off

Una guía interactiva para configurar tu Samsung Galaxy Tab S5e en modo Airplane.

Samsung Galaxy Tab S5e Simulator: Using Battery Saver Mode

Learn how to switch to Battery Saver mode to save your Samsung Galaxy Tab S5e's battery life for the most important functions.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

Email/Gmail

Gmail for Android - Auto Signature

Te explicamos cómo agregar, editar o eliminar una firma en los mensajes de Gmail en tu smartphone o tablet Android.

Gmail for Android - Compose and Send a Message

Descubre cómo redactar y enviar un mensaje de Gmail desde tu dispositivo Android.

Gmail for Android - Delete Messages

Te mostramos cómo borrar mensajes de Gmail de tu smartphone/tablet Android.

Gmail for Android - Reply to a Message

Te explicamos cómo responder un mensaje de Gmail desde tu smartphone o tablet Android.

Gmail for Android - View Messages

Conoce cómo ver un mensaje de Gmail en tu smartphone/tablet Android.

Samsung Galaxy Tab S5e - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Compose and Send Email Message

Here's how to create and send an email message from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Delete Email Messages

Here's how to delete email messages from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Email Account Notification Settings

Here's info that may help if you're not getting notifications for a personal email account on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Manage Corporate Email Settings

Here's how to update work email settings for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - View and Reply to an Email Message

Here's how to view and reply to an email message from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Forwarding an Email

Aprende cómo reenviar un correo electrónico en tu Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Replying to an Email

Discover how to reply to an email on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Sending an Email

A step-by-step visual guide for sending an email from your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Sending an Email to a Group

See how to send a group email on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Setting Up Corporate Email

Learn how to access your work email on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Setting Up Personal Email

See how to access your existing email account on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Switching Between Email Accounts

See how to access different email accounts on your Samsung Galaxy Tab S5e.

Puertos de email y mensajería estándar

Aquí encontrarás información sobre los puertos de mensajería de correo electrónico estándar, que te puede ayudar a configurar las opciones avanzadas de correo electrónico.

Actualizar contraseña de Gmail - Android™

Here's how to update the password for your Gmail account from your Android device.

Video: Diagnóstico de problemas de email personal y corporativo
 (duración: 3:21)
Conoce cómo solucionar los problemas con tu email personal y corporativo con solo unos simples pasos.
Duración: 3:21

Encuentra tu teléfono

Buscar mi dispositivo: Android™: Borrar un dispositivo de manera remota

Aquí tienes información sobre cómo localizar de forma remota y borrar la información de tu dispositivo Android.

Buscar mi dispositivo - Android™ - Localizar un dispositivo de manera remota

Te mostramos cómo usar Buscar mi dispositivo para ubicar tu dispositivo Android de forma remota.

Buscar mi dispositivo: Android™: Bloquear un dispositivo de manera remota

Aprende a usar Buscar mi dispositivo para ubicar y bloquear tu dispositivo de forma remota.

Buscar mi dispositivo: Android™: Hacer sonar un dispositivo de manera remota

Te mostramos cómo hacer sonar tu dispositivo Android de forma remota para que puedas encontrarlo.

Activar/desactivar Buscar mi dispositivo: Android™

Aquí tienes información sobre cómo localizar de forma remota, bloquear, hacer sonar o borrar la información de tu dispositivo Android.

GPS y servicios basados en la ubicación

Encontrar mi móvil Samsung

Aprende a activar Encontrar mi móvil en tu dispositivo Samsung.

GPS Location Settings - Android™

Aquí encontrarás información para ver/cambiar la configuración de ubicación GPS, lo que puede afectar la duración de la batería y la precisión de la ubicación.

Google Maps - Download an Offline Map

Si no puedes conectarte a Internet o quieres evitar los cargos por datos globales mientras viajas, te mostramos cómo descargar un mapa.

Samsung Galaxy Tab S5e - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy Tab S5e on or off.

Gestos y movimientos

Samsung Galaxy Tab S5e - Motions and Gestures

Here's how to manage motion-activated services for your Galaxy Tab S5e.

Copia de seguridad y restablecimiento de Google

Samsung Galaxy Tab S5e - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy Tab S5e.

Pantalla de inicio

Samsung Galaxy Tab S5e - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your Samsung Galaxy Tab S5e for quick access to them.

Samsung Galaxy Tab S5e Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Samsung Galaxy Tab S5e to help organize your apps.

Samsung Galaxy Tab S5e Simulator: Adding and Deleting a Home Screen

See how to add and delete Home screens on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adding and changing a Lock screen

Learn to add and change a lock screen on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adding emergency information to your Lock screen

Learn to add emergency information on the lock screen on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Changing the default Home screen

Learn to change the default home screen on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Use Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your Samsung Galaxy Tab S5e.

Hotspot

Samsung Galaxy Tab S5e - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your Galaxy Tab S5e on or off.

Internet y navegador de Internet

Chrome Browser - Android - Access Websites

Te mostramos cómo acceder a sitios web con el navegador Chrome de tu smartphone/tablet Android.

Chrome Browser - Android - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser if you're getting a 'page cannot be displayed' error or can't browse the internet.

Navegador Chrome™ - Android™ - Agregar un marcador de navegador

Ve cómo agregar un marcador a través del navegador Chrome en tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Permitir/bloquear cookies del navegador

Si no puedes navegar por Internet o ver las imágenes de los sitios web en tu dispositivo a través del navegador Chrome, consulta esta información.

Navegador Chrome™ - Android™ - Borrar un marcador de navegador

Te enseñamos cómo borrar un marcador guardado a través del navegador Chrome de tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Editar un marcador de navegador

Descubre cómo editar un marcador guardado a través del navegador Chrome de tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Abrir un marcador de navegador

Descubre cómo abrir un marcador guardado en el navegador Chrome en tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Guardar fotos desde el navegador

Aprende cómo guardar una foto a través del navegador Chrome en tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Activar/desactivar JavaScript

Te mostramos cómo revisar la configuración JavaScript, que a menudo te ayuda cuando no puedes ver páginas web en tu dispositivo.

Desactivar Work Offline - Navegador de Internet

Te mostramos cómo ver si estás fuera de línea si no puedes conectarte a Internet con una computadora con Internet Explorer, Chrome o Firefox.

How to Check Your Internet Connection Speed

Here's how to test your connection speeds for your smartphone / tablet / jetpack / router / laptop etc. if it's slower than expected.

Samsung Galaxy Tab S5e - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Bookmarking a Website

Learn how to bookmark a website on your Samsung Galaxy Tab S5e, so it's easy to find later.

Samsung Galaxy Tab S5e Simulator: Navigating to a Website

Discover how to find a website using your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy Tab S5e.

View Browser History - Android™

Te mostramos cómo ver el historial del navegador de tu smartphone Android.

Teclado

Turn Voice Input On / Off - Android

Aquí encontrarás información sobre cómo usar la entrada de voz de tu dispositivo Android para escribir sin usar las manos ni el teclado.

Idioma

Samsung Galaxy Tab S5e - Language Selection

Here's how to change the language used on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Changing the Language

Discover how to change the language settings on your Samsung Galaxy Tab S5e.

Bloqueo, desbloqueo, contraseña y seguridad

Preguntas frecuentes sobre el bloqueo de un dispositivo

Para evitar el robo de identidad y el fraude, los dispositivos comprados en Verizon se bloquean y no se pueden usar en la red de otro proveedor durante los primeros 60 días después de la compra.

Samsung Galaxy Tab S5e - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy Tab S5e when the screen is locked.

Samsung Galaxy Tab S5e - Set Up Face Recognition

Here's how to set up facial recognition to unlock your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Unlock Screen

Here's how to unlock the screen on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Setting Screen Security

A visual guide for setting screen security on your Samsung Galaxy Tab S5e to help protect your private information.

Samsung Galaxy Tab S5e Simulator: Unlocking the Screen

See how to unlock the screen on your Samsung Galaxy Tab S5e.

Memoria/almacenamiento

Formatear tarjeta SD/de memoria usando una computadora

Te mostramos cómo formatear o borrar la tarjeta SD/de memoria usando una computadora.

Samsung Galaxy Tab S5e - Check Device Storage

Here's how to check available space if your Galaxy Tab S5e runs slowly, crashes / resets or running apps freeze.

Samsung Galaxy Tab S5e - Export Contacts to SD / Memory Card

Here's how to export your Galaxy Tab S5e contacts to an SD / memory card.

Samsung Galaxy Tab S5e - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Import Contacts from SD / Memory Card

Here's how to move contacts from an SD / memory card to your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from device storage to an SD / memory card on your Galaxy Tab S5e.

Hotspot móvil

Samsung Galaxy Tab S5e Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Samsung Galaxy Tab S5e as a Mobile Hotspot, so you can share your data connection with other devices.

Navegación y multitareas

Samsung Galaxy Tab S5e - Use Multi Window

Here's how to use two apps simultaneously on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Navigating multiple Home screens

Find out how to navigate multiple Home screens on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using Multi Window

See how to use split screen on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Samsung Galaxy Tab S5e.

Near Field Communication (NFC) 

Samsung Galaxy Tab S5e - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your Galaxy Tab S5e on or off.

Sistema operativo y software

Protect Against Downloading Ransomware Malware - Android™

Obtén información que te ayudará a proteger tu dispositivo de ransomware.

Eliminar Ransomware del dispositivo - Android™

Here's how to remove ransomware from your device.

Samsung Galaxy Tab S5e - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy Tab S5e if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Samsung Galaxy Tab S5e - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy Tab S5 if the screen freezes or call, app, audio or sync issues occur.

Samsung Galaxy Tab S5e - Install Device Software Updates

Here's how to check for and install software updates on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - View Software Version

Here's how to view the software version your Galaxy Tab S5e is running.

Samsung Galaxy Tab S5e Software Update

Get instructions on downloading the latest software update for performance improvements to your Galaxy Tab S5e, including current Android security patches.

Tarjeta SIM

Samsung Galaxy Tab S5e - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Galaxy Tab S5e or turn it on or off.

Samsung Galaxy Tab S5e - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Turn SIM PIN On / Off

Here's how to turn the SIM PIN for your Galaxy Tab S5e on or off.

Samsung Galaxy Tab S5e - View SIM Card Number

Here's how to view the SIM card number associated with your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Inserting and Removing the microSD Card

Find out how to insert and remove a microSD card from your Samsung Galaxy Tab S5e.

Desbloquear PIN de la SIM - Smartphones/tablets Android

Conoce cómo desbloquear el PIN de la SIM de tu smartphone/tablet Android.

Redes sociales

Administrar la privacidad en Facebook®

Si quieres cambiar tu privacidad o seguridad en Facebook, te enseñamos cómo acceder a esas opciones.

Sonidos, volumen y audio

Samsung Galaxy Tab S5e - Turn Off All Sounds

Here's how to turn off / silence all sounds on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Vibrate Mode

Here's how to turn vibrate mode for your Galaxy Tab S5e on or off.

Samsung Galaxy Tab S5e - Volume Controls

Here's how to adjust the volume if your Galaxy Tab S5e doesn't vibrate or play sounds when receiving calls / messages.

Indicadores/luces de estado

Samsung Galaxy Tab S5e - View Signal Strength

Here's how to view signal strength on the Galaxy Tab S5e.

TV

Samsung Galaxy Tab S5e - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Galaxy Tab S5e.

Mensajería de texto y multimedia

Cancelar las suscripciones a mensajería de texto 

Conoce cómo cancelar las suscripciones a mensajería de texto desde tu teléfono.

Dar de baja iMessage - No se pueden enviar/recibir SMS/MMS en un dispositivo que no sea Apple

Obtén información que te ayudará si no puedes enviar o recibir mensajes de texto/MMS en un dispositivo que no sea de Apple.

Motorola Connect - Android™

Here's how to set up and use Motorola Connect.

Samsung Galaxy Tab S5e - Cut, Copy and Paste Text

Here's how to cut, copy, and paste text on your Galaxy Tab S5e.

Verizon Messages (Message+) - Android Tablet - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android tablet.

Video: Verizon Messages - Usa tu creatividad
 (duración: 1:31)
Agrégale un toque personal a tus mensajes con algunas herramientas simples de Verizon Messages. Personaliza fotos, e incluso envía una tarjeta eGift de uno de los más de 30 vendedores.
Duración: 1:31

Video: Verizon Messages - Estés donde estés
 (duración: 2:04)
Con Verizon Messages, programa un mensaje para mandarlo a otra hora u otro día y usa el modo "Driving" para conducir con seguridad cuando vas por la carretera.
Duración: 2:04

Sugerencias, trucos y soluciones rápidas

Android™ - Acceder a menús haciendo presión sobre la pantalla durante unos segundos

Te mostramos cómo ver las opciones del menú de aplicaciones en la pantalla de inicio de tu dispositivo Android.

Samsung Galaxy Tab S5e - Capture a Screenshot

Here's how to take a screenshot on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Set Up Printing

Here's how to set up printing on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adjusting your display size

Learn how to adjust display size on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adjusting your font size

A visual guide for adjusting font size using your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Finding your Smart Switch device PIN

A visual guide for finding your Smart Switch device PIN on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Planning Your Day

Discover how to do plan your day with your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Searching Your Photos

Discover how to do a photo search using Google on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Searching Your Screen

Discover how to do a screen search using Google on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Setting Up Google Assistant™

See how to use set up Google Assistant on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Setting up Bixby

A visual guide on how to set up Bixby on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Transferring content from your old device using external storage

Learn how to transfer content from your old device to your Samsung Galaxy Tab S5e with external storage.

Samsung Galaxy Tab S5e Simulator: Transferring content from your old device with a USB connection

Learn how to transfer content from your old device to your Samsung Galaxy Tab S5e with a USB connection.

Samsung Galaxy Tab S5e Simulator: Transferring content from your old device with a wireless connection

Learn how to transfer content from your old device to your Samsung Galaxy Tab S5e with a wireless connection.

Samsung Galaxy Tab S5e Simulator: Using Bixby Home

Learn how to use Bixby Home on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using Bixby Reminder

A visual guide for using Bixby Reminder on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using Bixby Vision

A visual guide for how to use Bixby Vision on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using TalkBack

An interactive guide on how to use talkback with your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using Voice Actions

Discover how to use your voice in Google Now to write an email on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using Voice Assistant

Learn how to use voice assistant on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using Your Feed

See how to use Googleto automatically give you updates and information you want on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using accessibility shortcuts

Learn how to use accessibilty shortcuts on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using screen magnification

Learn how to use screen magnification on your Samsung Galaxy Tab S5e.

Accesibilidad visual y auditiva

Configuración de accesibilidad - Android™

Te mostramos cómo configurar las opciones básicas de accesibilidad para tu smartphone o tablet Android.

Gestos de ampliación/Zoom táctil - Android™

Te mostramos cómo configurar los gestos de ampliación en tu smartphone o tablet Android.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

Fondos de pantalla/Tema

Samsung Galaxy Tab S5e Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Samsung Galaxy Tab S5e.

Wi-Fi y red

Samsung Galaxy Tab S5e - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Galaxy Tab S5e with other Wi-Fi capable devices.

Samsung Galaxy Tab S5e - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your Galaxy Tab S5e to auto-switch between Wi-Fi and mobile data.

Samsung Galaxy Tab S5e - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Administrar configuración de hotspot móvil/Wi-Fi

Here's how to configure Mobile Hotspot settings (e.g., password, allowed devices, etc.) on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Network Mode Settings

View this info on network mode settings if you're having issues with data services on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Reset Network Settings

Here's how to reset the network settings on your Galaxy Tab S5e if you can't connect to the internet.

Samsung Galaxy Tab S5e - Tethered Modem Connection

Here's how to use your Galaxy Tab S5e as a modem to connect to the internet via USB or Bluetooth.

Samsung Galaxy Tab S5e - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Galaxy Tab S5e on or off.

Samsung Galaxy Tab S5e Simulator: Connecting to a Wi-Fi Network

Learn how to use your Samsung Galaxy Tab S5e to connect to a Wi-Fi network, so you can access the internet without using data.

Video: Diagnóstico de problemas de una conexión Wi-Fi
 (duración: 2:55)
¿Tienes problemas con tu conexión a Wi-Fi? ¡No tengas miedo! Sigue estos sencillos pasos para activar tu conexión Wi-Fi.
Duración: 2:55