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Mobile account management
Find help assigning account owners, setting alerts, updating your address and more. You can sign in to My Verizon to manage your account.
For Prepaid information, select Browse below, then choose Prepaid Account Management under Category.
Need help with billing? Visit our Mobile billing and payments page.
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Account Management
Access your documents and receipts
Visit documents and receipts in My Verizon, which has all your account change notifications, store receipts, payment receipts and more.
Prepaid Account Management
Add a line to your Prepaid account
Want to add a line to your Prepaid account? To add a line to your account go to my Verizon.
Account Management
Add a line to your account
Want to add a new line to your account? Tap to add a line to your account in My Verizon.
Account Management
Add an account manager
An account manager can do things like make a payment, add a line to your account or upgrade a device. Tap to add an account manager in My Verizon.
Account Management
Add two-factor authentication
Add extra security to your account by adding two-factor authentication. Tap to add this security feature to your account in My Verizon.
Prepaid Account Management
Add, manage or remove Add-ons
Tap to add, manage or remove an add-on or app on your line in my Verizon.
Account Management
Add, manage or remove add-ons
Tap to add, manage or remove an add-on or app on your line in My Verizon.
Account Management
Bring your number to Verizon FAQs
Learn how to switch your phone number to Verizon from another service provider. See if you're eligible to transfer your number, or check your transfer status.
Prepaid Account Management
Bring your number to Verizon Prepaid
Learn how to switch your phone number to Verizon Prepaid from another service provider See if you're eligible to transfer your number or check your transfer status.
Prepaid Account Management
Bring your own device to Verizon
Use a device that you already own on the Verizon network by following a few simple steps. To add your own device to your account go to my Verizon.
Account Management
Bring your own device to Verizon
Use a device that you already own on the Verizon network by following a few simple steps. To add your own device to your account go to my Verizon.
Prepaid Account Management
Change or replace device
Tap to change or replace your device.
Prepaid Account Management
Change your account PIN
Your account PIN is a 4-digit number used to verify your identity. Tap to change your account PIN in My Verizon.
Account Management
Change your account PIN
Your account PIN is a 4-digit number used to verify your identity. Tap to change your account PIN in My Verizon.
Prepaid Account Management
Change your contact numbers
Tap to update your contact numbers in My Verizon. We'll call or text you on those numbers to provide important information about your Verizon Prepaid account.
Account Management
Change your contact numbers
Tap to update your contact numbers in My Verizon. We'll call or text you on those numbers to provide important information about your Verizon account.
Prepaid Account Management
Change your privacy settings
Manage the information Verizon collects about you. Tap to manage your preferences in My Verizon.
Account Management
Change your privacy settings
Manage the information Verizon collects about you. Tap to manage your preferences in My Verizon.
Prepaid Account Management
Change your user ID
Your user ID is used to sign in to your My Verizon Prepaid account. Tap to change your user ID in My Verizon.
Account Management
Change your user ID
Your user ID is used to sign in to your My Verizon account. Tap to change your user ID in My Verizon.
Prepaid Account Management
Disconnect a Prepaid mobile line or close your mobile phone account
Learn how to disconnect lines or close your Prepaid mobile service account.
Account Management
Edit your email address
The email address we have on file is where we send you important information about your account. Tap to update your email address in My Verizon.
Prepaid Account Management
Edit your email address
The email address we have on file is where we send you important information about your Verizon Prepaid account. Tap to update your email address in My Verizon.
Account Management
Edit your secret question
Your security question can help you sign in to My Verizon if you forget your credentials. Tap to edit your secret question in My Verizon.
Prepaid Account Management
Edit your secret question
Your security question can help you sign in to My Verizon if you forget your credentials. Tap to edit your secret question in My Verizon.
Account Management
Find documents and receipts for your Verizon mobile account FAQs
Learn about your important documents and receipts stored in My Verizon, including how to view, print and save them.
Prepaid Account Management
Get a new mobile number
Need to change your mobile number? Tap to get a new number in My Verizon.
Account Management
Get a new mobile number
Need to change your mobile number? Tap to get a new number in My Verizon.
Account Management
How to disconnect a mobile line or close your mobile phone account
Learn how to disconnect lines or close your mobile service account.
Account Management
Move your mobile number to another carrier FAQs
Find out what you need to know about transferring your number from Verizon to another carrier. Get protection against port-out scams by using Number Lock.
Account Management
Pending Account Changes
Learn more about pending orders and how they can affect your account and services.
Prepaid Account Management
Reconnect a suspended line on your Prepaid account
Tap to reconnect a Prepaid line on your account in My Verizon.
Account Management
Reconnect a suspended line on your account
Tap to reconnect a line on your account in My Verizon.
Prepaid Account Management
Temporarily suspend one or all of the lines on your Prepaid account
Suspend a line on your account if you're going on vacation, have a lost or stolen device, or being deployed for military duty. Tap to suspend a line in My Verizon.
Account Management
Temporarily suspend one or all of the lines on your account
Suspend a line on your account if you're going on vacation, have a lost or stolen device or being deployed for military duty. Tap to suspend a line in My Verizon.
Managing devices
Transfer Your Service -Overview
You can move your line to someone else's account, or move someone else's line to your account by performing a transfer of service. Click or tap above to start the transfer of service process in My Verizon.
Account Management
Transfer your service to another account, or take responsibility for someone else's account
Move your line to someone else's account, or move someone else's line to your account. Tap to start the transfer of service process in My Verizon.
Prepaid Account Management
Update how you receive communications
Choose how we communicate with you. Tap to make changes to your communications and alerts and change your notification language.
Account Management
Update how you receive communications
Choose how we communicate with you. Tap above to make changes to your communications and alerts and change your notification language.
Prepaid Account Management
Update your billing address
Your billing address is where we mail important account information. Tap to update your billing address.
Account Management
Update your billing address
Your billing address is where we mail important account information, including your paper bill. Tap to update your billing address.
Account Management
Update your password
To keep your account safe, your My Verizon password should be updated frequently. Tap to update your My Verizon password.
Prepaid Account Management
Update your password
To keep your account safe, your My Verizon password should be updated frequently. Tap to update your My Verizon password.
Account Management
Update your service address
Your service address is the address where you live. Typically it's the same as your billing address. Tap to update your service address.
Account Management
Upgrade a line on your account
Ready for a new device? Tap above to upgrade in My Verizon.
Account Management
Verizon skill for Amazon Alexa
Learn how to check your bill, make a payment, manage your account, update device protection, check your plan details and more using any Amazon Alexa-enabled device.