How to choose a phone: Certified Pre-Owned vs. refurbished vs. pre-owned

Sellers may use these terms differently, so ask for clarification before making a purchase. Whether you purchase a refurbished or Certified Pre-Owned phone, you want to be certain the device is in working order and comes with some sort of guarantee.

What to consider before buying Certified Pre-Owned vs. refurbished vs. pre-owned.

If you buy a used or refurbished phone from a private seller or vendor, there are 2 important things to keep in mind:

1. It must work with your carrier or be unlocked. Many phones include software that locks them to a single carrier. If that is not your carrier of choice, the phone will be useless or you will be forced to switch. Check the specs to be sure the device you buy is either optimized for your network or is an unlocked phone and can work on all GSM and CDMA lines.
   
   
2. It can't be blacklisted. A carrier can blacklist a phone if it's reported as lost or stolen or if someone sells it while it's on a payment plan. When that happens, the device can't be activated on any carrier.
   

Physical damage may be easy to spot during an inspection, but malfunctioning hardware or software may not be evident until you've purchased and are using the phone. Buying from a seller that doesn't offer a warranty or return policy can wind up being an expensive lesson.

The Verizon advantage.

The best way to avoid the potential pitfalls of shopping used is to buy directly from your carrier. Verizon sells many Certified Pre-Owned devices that are guaranteed to work on the Verizon Network. All Verizon Certified Pre-Owned devices are 100% fully functional and backed by our Total Quality Inspection. Our technicians examine:

• Power: battery charges up and the battery charge indicator works
• Audio: speakers, microphones and Bluetooth work
• Ports: all ports are completely functional and the card slots work
• Connectivity: Wi-Fi and other connections all work properly
• Display: screen images are clear and bright, colors are sharp and each pixel works
• Keypad and software: all buttons and the soft keyboard work; software is up to date

Certified Pre-Owned phones are also eligible for Total Mobile Protection. Starting at just $12 a month, you can get same-day device replacement and setup, unlimited cracked screen repair, battery replacement and more.

Finding the right phone for you.

Shopping secondhand can be a cost-efficient way to get a new-to-you smartphone. You can score a high-quality phone, perhaps launched only a year earlier, at a great discount. Worried about getting a phone that doesn’t deliver on its promises? Buy smarter with Verizon’s Certified Pre-Owned program and eliminate the guesswork and risk. 

¿Estás interesado en encontrar el smartphone usado ideal que se adapte a tu estilo de vida? Check out a large selection of refurbished devices. And if you're a loyal Apple iPhone user, take a look at used and refurbished iPhone devices.