From the Blocks page, you can prevent devices on your account from being able to purchase and/or use certain types of calling, messaging and purchasing services. There are 3 types of blocks:
- Block calls & messages: Prevent a device from getting unwanted calls and texts from a specific number.
- Block emails & domains: Stop email addresses, domains and text names sent by the web.
- Block services: Turn on or off options to prevent in-app purchases, set preferences for blocking incoming and outgoing picture and video messages, and control Video Calling use on your device.
Note: Only the Account Owner or Account Manager can block or unblock any of these services. Descubre más acerca de los roles de acceso a la cuenta.
For more information on setting service blocks, watch our How to Add Blocks video.
Prepaid accounts: If you have a prepaid account, the Blocks page won't be available. Refer to the My Verizon for Prepaid FAQs for an alternative way to block calls and messages.