What is a reward card offer?

You may qualify for a reward card offer as part of some mobile and home internet promotions. You can redeem and get reward cards through My Verizon or the Verizon Rewards Center. Some reward card offers include: Verizon Gift Cards Prepaid Mastercards® Third party gift cards

Where can I view reward card offers?

Here's where you can see offers you're eligible for: Personalized offers on My Offers page in My Verizon Verizon Deals page When you make certain purchases online or in a Verizon store on your order confirmation screen

How do I take advantage of a reward card offer?

You'll be notified in My Verizon and your order confirmation email if you qualify for a reward card offer. You become qualified when you complete certain actions during promotional periods (e.g., buying a new device, adding a line, etc.).

Where can I redeem reward card offers?

After you accept an reward card offer, you can submit for redemption through either: The My Verizon link in the order confirmation email. Your Notifications & Account Activity page in My Verizon The Verizon Rewards Center* *You must know the promotion code to complete the process. Contact us to get the code.

How do I redeem a reward card offer in My Verizon?

You can submit for redemption through the link we sent by mail. Login or create your My Verizon account. Under account links, select Account activity & notifications to view your promotional offer alerts. Select the eligible rebate offer alert. View offer details and confirm the email address is correct. Review and accept the terms and conditions. We send confirmation email to the address you provided. We then notify you when: Your redemption submission is processed. Your reward card is emailed to you.

How do I redeem a reward card offer through the Verizon Rewards Center?

You can also submit for redemption through the Verizon Rewards Center. You’ll need the promotion code to redeem, which customer service can provide. To redeem: Provide the promotion code and purchase date in the Verizon Rewards Center. Confirm your email address. Enter your MDN and review your contact information. Review and accept the terms and conditions. We send confirmation to your email address. You're notified when: Your redemption submission is processed. Your reward card is emailed to you.

What happens after I submit for redemption?

After you submit for redemption, you'll get a confirmation email with a tracking number. You should receive your reward card in 8-10 weeks. Learn how to track your redemption status.

How long do I have to redeem my reward card offer?

Redemption must be submitted within 60 days of the date of the qualifying purchase. If you ordered your device, allow for the device to ship before submitting for redemption. Verify the deadline for your specific offer on your receipt. Receipts can be found in the Documents and Receipts page in My Verizon.

What if my redemption alert is not displayed in My Verizon?

The alert may not display in My Verizon for one of these reasons: Your new device has not shipped yet and your mobile device number isn't active. Your 60-day period to submit the offer passed. You already redeemed the offer. You canceled or changed your eligible plan to an ineligible plan. You returned your device.

How long will it take to process my reward card?

Most reward cards are processed within 8 weeks from the purchase date. However, processing times vary by offer. Refer to the specific terms and conditions applicable to your offer for more information.

After my redemption submission is approved, what reward card type will I get?

Most reward payments are issued in the form of a Verizon Gift Card or a Virtual Prepaid Mastercard®. The card type varies by offer, so refer to the specific terms and conditions applicable to your offer for more information.

Will device or account changes impact my reward eligibility?

You may lose eligibility for a promotion if you make changes to your line or account that voids the requirements to keep the promotion. The reward card amount may also change if the terms of the promotional offer aren’t met. Some promotions require: That you maintain mobile service on a specific plan. A device payment agreement. That you return the original device to process your reward. This may include offers for new customers when bringing their number from their mobile carrier. Good to know: Promotion requirements are listed in the promotion terms and conditions. You can locate the offer terms and conditions on your redemption submission in My Verizon. Review the promotional requirements for the offer in Notifications & account activity, then select View Details.

What's a Verizon Gift Card?

Verizon Gift Cards can be used online or in-store. Use Verizon Gift Cards to get smartphones, tablets, cases, headphones, speakers and much more. You can also use them to pay your Verizon mobile or Home Internet bill. Note: Verizon Gift Cards are only accepted at Verizon-operated stores, not Authorized Retailers.

Where can I find more information on the Verizon Gift Card?

Find information on usage options, balance inquiries and other details by visiting our Verizon Gift Card FAQs.

I can't find the email with my Verizon Gift Card. Can you resend it to my email address?

If you can't locate your email that includes your Verizon Gift Card, visit Check My Status for reissue details.

How do I check the status of my reward card?

You can check your status in Verizon Rewards Center: Locate the tracking number in your redemption confirmation email. Enter your tracking number on the Check My Status page and click Search. You can also use your contact information to find your redemption status. Your redemption status will show as submitted, processed, or shipped.

How will Verizon contact me about my reward card status throughout the process?

We'll email you updates about your reward status. You also receive status notifications in My Verizon when: Your redemption submission is processed. Your reward card is emailed to you.

What does it mean if my redemption status is invalid?

An invalid status means that all the redemption requirements weren't met. You can check the status of the reward and the invalid reason in My Verizon or at Check My Status.

Who can I contact if I have questions?

You can contact us for questions about the promotion.

What's a Virtual Prepaid Mastercard?

A Virtual Prepaid Mastercard is a prepaid debit card, bearing the Mastercard logo. You can use it to shop easily and securely online, with any merchant that accepts Mastercard. Keep in mind: You can't use your Prepaid Mastercard after it expires. That's 6 months from its issue date.

When and how will I receive the Virtual Prepaid Mastercard?

Your Virtual Prepaid Mastercard is sent via email from verizon@yourdigitalrebateceter.com. You should receive it within 8 weeks after we receive and validate your redemption submission. You can: Access the Virtual Prepaid Master card through the link you receive by email. Add the card to your virtual wallet or request a physical card shipment to your home address.

Who do I contact if I want to check the balance or have questions about my Virtual Prepaid Mastercard?

Visit the link provided in your Virtual Card email to check the balance of your Prepaid Mastercard and view transactions. For questions about your Prepaid Mastercard, call Card Services: For orders placed before 5/15/25, call 877-884-9593. For orders placed on or after 5/15/25, call 1-888-371-2109.

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Preguntas frecuentes sobre las ofertas de tarjetas de recompensa móviles (reembolsos)

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Información sobre las ofertas de tarjetas de recompensa

Seguimiento

Tarjeta virtual Mastercard Prepaid

Tarjetas de regalo de Verizon

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¿Qué es una oferta de tarjeta de recompensas?

¿Dónde puedo ver las ofertas de tarjetas de recompensa?

¿Cómo puedo aprovechar una oferta de tarjeta de recompensa?

¿Dónde puedo canjear las ofertas de tarjetas de recompensa?

¿Cómo canjeo una oferta de tarjeta de recompensa en My Verizon?

¿Cómo canjeo una oferta de tarjeta de recompensa a través del Centro de Recompensas de Verizon?

¿Qué pasa después de enviar mi solicitud de canje?

¿Cuánto tiempo tengo para canjear mi oferta de tarjeta de recompensa?

¿Qué pasa si mi alerta de canje no aparece en My Verizon?

¿Cuánto tiempo tomará procesar mi tarjeta de recompensa?

Después de que aprueben mi solicitud de canje, ¿qué tipo de tarjeta de recompensa recibiré?

¿Afectarán los cambios de dispositivo o cuenta mi elegibilidad para recompensas?

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¿Cómo verifico el estado de mi tarjeta de recompensas?

¿Cómo me contactará Verizon sobre el estado de mi tarjeta de recompensa durante todo el proceso?

¿Qué significa si mi estado de canje figura como no válido?

¿Con quién puedo ponerme en contacto si tengo preguntas?

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¿Qué es una tarjeta Mastercard prepagada virtual?

¿Cuándo y cómo recibirás la tarjeta Mastercard prepagada virtual?

¿A quién debo contactar si quiero consultar el saldo o tengo preguntas acerca de mi tarjeta virtual Mastercard Prepaid?

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¿Qué es una tarjeta de regalo de Verizon?

¿Dónde puedo encontrar más información sobre la tarjeta de regalo de Verizon?

No puedo encontrar el correo electrónico con mi tarjeta de regalo de Verizon. ¿Pueden reenviarlo a mi dirección de correo electrónico?

Las tarjetas son emitidas por Sunrise Banks N.A., miembro de la FDIC, en virtud de una licencia de Mastercard International Incorporated. Mastercard es una marca comercial registrada y el diseño de los círculos es una marca comercial de Mastercard International Incorporated. Esta tarjeta se puede usar en cualquier lugar donde se acepten tarjetas de débito MasterCard. El registro, la activación, la aceptación o el uso de esta tarjeta constituyen la aceptación de los Términos y Condiciones establecidos en el Acuerdo de la tarjeta Prepaid.

Preguntas frecuentes sobre las ofertas de tarjetas de recompensa móviles (reembolsos)

¿Qué es una oferta de tarjeta de recompensas?

¿Dónde puedo ver las ofertas de tarjetas de recompensa?

¿Cómo puedo aprovechar una oferta de tarjeta de recompensa?

¿Dónde puedo canjear las ofertas de tarjetas de recompensa?

¿Cómo canjeo una oferta de tarjeta de recompensa en My Verizon?

¿Cómo canjeo una oferta de tarjeta de recompensa a través del Centro de Recompensas de Verizon?

¿Qué pasa después de enviar mi solicitud de canje?

¿Cuánto tiempo tengo para canjear mi oferta de tarjeta de recompensa?

¿Qué pasa si mi alerta de canje no aparece en My Verizon?

¿Cuánto tiempo tomará procesar mi tarjeta de recompensa?

Después de que aprueben mi solicitud de canje, ¿qué tipo de tarjeta de recompensa recibiré?

¿Afectarán los cambios de dispositivo o cuenta mi elegibilidad para recompensas?

¿Cómo verifico el estado de mi tarjeta de recompensas?

¿Cómo me contactará Verizon sobre el estado de mi tarjeta de recompensa durante todo el proceso?

¿Qué significa si mi estado de canje figura como no válido?

¿Con quién puedo ponerme en contacto si tengo preguntas?

¿Qué es una tarjeta Mastercard prepagada virtual?

¿Cuándo y cómo recibirás la tarjeta Mastercard prepagada virtual?

¿A quién debo contactar si quiero consultar el saldo o tengo preguntas acerca de mi tarjeta virtual Mastercard Prepaid?

¿Qué es una tarjeta de regalo de Verizon?

¿Dónde puedo encontrar más información sobre la tarjeta de regalo de Verizon?

No puedo encontrar el correo electrónico con mi tarjeta de regalo de Verizon. ¿Pueden reenviarlo a mi dirección de correo electrónico?

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Preguntas frecuentes sobre tarjeta de regalo de Verizon

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