Preguntas frecuentes sobre el descuento de Mobile + Home

Get both Verizon mobile and Fios Home Internet services, and you can get our best savings. When you have both services and enroll in Mobile + Home Discount, you qualify for discounted pricing:

• If you have mobile service and add Fios Home Internet, you can get a discount on your Fios bill.
• If you have Fios Home Internet and add an eligible mobile plan, you can get a discount on your mobile bill.
• Already have both? You may still qualify for a discount on one of your bills.

Learn more by visiting Verizon Mobile + Home Discount Terms.

Your discount is determined by which service you currently have. Sign in to your My Verizon mobile account and navigate to Manage Plan to see your specific discount eligibility and details.

If you currently have:

• Fios Home Internet, you can get 5G Unlimited as low as $25/line per month with qualifying internet plans.
• Verizon mobile, you can get Fios Home Internet starting at $25 per month with qualifying mobile plans.

Learn about Unlimited mobile plans.

Learn about Fios Home Internet plans.

You can enroll in Mobile + Home Discount at any time, when you have eligible Verizon mobile and Fios Home Internet services.

*Se requiere un plan móvil de Verizon y un plan Fios Home Internet elegibles. Las cuentas deben estar al día. La oferta no incluye planes Prepaid. All discounts apply as long as Verizon provides the discount program and you maintain both services.

You don't need a specific device to enroll in the Mobile + Home Discount. You can enroll using a computer, smartphone or tablet.

Enrolling is simple. All you need to do is sign in to your existing service account when you add the new service.*

• Sign in with your mobile credentials when you are adding new Fios Home Internet service.
• Sign in with your Fios credentials when you are adding new mobile service.

*You may also be provided with the option to enroll after receiving a notification or text message with a pin.

No. Your Verizon mobile and Fios Home Internet accounts will remain separate. However, when you enroll in Mobile + Home Discount, your accounts will be linked. La vinculación:

• Is only for the use of your Mobile + Home Discount.
• No afectará tus cuentas (por ejemplo: el pago tardío* de una cuenta no afectará los servicios o el estado de la otra cuenta).
• Your Verizon mobile and Verizon Fios bills and bill cycles will stay separate.

Note: You can link only 1 mobile and 1 Fios account.

*However late payment on either account may affect your Mobile + Home Discount status.

Once you have both a Verizon mobile plan and a Fios Home Internet plan, you can enroll in Mobile + Home Discount at any time to start receiving your discount.

You can cancel enrollment in Mobile + Home Discount through your My Verizon mobile account:

1. Visita el Centro de ahorros y promociones.
2. Haz clic en Administrar.
3. En Administrar inscripción, toca Cancelar inscripción.
4. Toca Continuar.
5. Toca Sí.

You'll no longer be enrolled in the Mobile + Home Discount and won't receive bill discounts.

If you don't have access to your My Verizon mobile account, you can use Contact Us to cancel enrollment in Mobile + Home Discount:

• Servicio al cliente del servicio móvil de Verizon
• Servicio al cliente residencial de Verizon (Fios)

Si tú:

• Make a change that still qualifies you for the Mobile + Home Discount, your discount level automatically changes to the new discount level, if applicable.
• Make a change that doesn't qualify for Mobile + Home Discount, your enrollment in Mobile + Home Discount automatically ends, and you no longer receive the associated monthly discount.

We'll give you details about your Mobile + Home Discount eligibility when you make the plan change.

If you cancel your Fios Home Internet or mobile service (either one or both), enrollment in Mobile + Home Discount ends automatically, and you will no longer receive the associated monthly discount.

If your Verizon mobile and Fios Home Internet accounts are both suspended without billing, your Mobile + Home Discount is suspended.

If you suspend only 1 of your eligible services:

• If you are receiving your discount on your mobile bill, and your mobile account is suspended without billing, your Mobile + Home Discount is suspended for each line that is suspended.
• If you are receiving your discount on your Fios bill, and your Fios internet account is suspended without billing, your Mobile + Home Discount is suspended.

Los beneficios volverán a aplicarse automáticamente cuando se restablezcan las cuentas.

Only 1 Mobile + Home Discount enrollment is available per either a mobile or Home account.

Yes. You can apply for the Verizon Visa® Card. If approved, you can earn Verizon Dollars that you can use to pay your Verizon mobile or Fios bill, buy accessories and devices and more.

Learn more about Verizon Visa® Card benefits and rewards.

Depending on your plan, you may be eligible to have other promotions on your account, along with Mobile + Home Discount, including:

• Descuento para socorristas, militares, enfermeros, maestros o estudiantes.
• Algunas ofertas por tiempo limitado de dispositivos de la red móvil de Verizon junto con Verizon Fios.
• Los descuentos mensuales de Pago automático pueden estar disponibles si te suscribes a Pago automático y a la facturación electrónica.

When you enroll in Mobile + Home Discount, you'll be notified of any discount incompatibilities and informed of their removal at the time of enrollment.

Here's who can help with your Mobile + Home Discount questions:

• Contáctanos si tienes el servicio móvil de Verizon
• Verizon Fios (Home Internet) Contact Us