Start Unlimited - Preguntas frecuentes sobre el plan de datos

Start Unlimited is perfect for those who want a basic unlimited plan, and no worries. Great for those who browse the internet, check email and stream video sometimes and don't mind if it's not HD.

Plan features include:

• 5G Nationwide access¹
• Unlimited 4G LTE domestic talk, text and data²
• 480p DVD-quality video streaming

También incluye:

• Apple® Music 6 months on us
• Disney+: 6 meses por nuestra cuenta³
• Optional 5G Ultra Wideband access for $10/month⁴
• Talk, text and use unlimited data when traveling in Mexico and Canada⁵
• Unlimited texting from the US to over 200 countries and territories worldwide
• Recompensas de Verizon Up

Note: These Start Unlimited plan features changed 8/20/20 and are now included in your plan if you had Start Unlimited before that date.

¹5G Nationwide disponible en más de 1,800 ciudades. El acceso a 5G Nationwide requiere un dispositivo compatible con 5G Nationwide, que se conecta automáticamente cuando estás en un área de cobertura 5G. La mayoría de los dispositivos fabricados en 2020 requieren que el cliente descargue una actualización de software que ofrece la capacidad 5G Nationwide. Las actualizaciones de software comenzarán a extenderse a los dispositivos compatibles en las semanas y meses posteriores al anuncio de 5G Nationwide el 10/13/20. View a list of eligible devices.
²En momentos de congestión, los datos podrían ser temporalmente más lentos que otro tráfico.
³This option added 8/20/20 and is now included for all Start Unlimited plans.
⁴5G Ultra Wideband available only in parts of select cities; requires a 5G Ultra Wideband-capable device inside a 5G Ultra Wideband coverage area.
⁵Se requiere dispositivo World 4 G. Los datos internacionales se reducen a velocidades 2G después de usar 0.5 GB/día. Si en un periodo de 60 días, más del 50% de tu uso de llamadas, textos o datos es en Canadá o México, es posible que el uso de los servicios en esos países se elimine o limite.

The Start Unlimited plan cost depends on:

• How many unlimited plans you mix and match on your account. Learn which plans can be mixed and matched.
• If you sign up for the $10/month per phone Auto Pay and paper-free billing discount.

Start Unlimited monthly cost:

That means with 5 or more plans and the Auto Pay and paper-free billing discount, each Start Unlimited line is $30/month. Learn about pricing for all our current unlimited plans.

Note: You may also be eligible for a nurses, teachers, military, first responder or students discount.

¹Plus taxes and fees. Plus $20/month fee for smartphones bought at a discount with a 2-year contract.
²$10 Auto Pay discount requires paper-free billing and payment with checks, home banking, Verizon Visa® Card, or debit cards only.

Here's how to get Start Unlimited:

• If you already have a Verizon mobile phone plan: You can add a line or switch your plan to Start Unlimited.
• If you're new to Verizon: Sign up on our Verizon unlimited plans page.

Keep in mind that if you're switching to unlimited from a shared data plan, all of the phone lines on your account have to change to current unlimited plans.

You can mix and match up to 10 smartphones and/or basic phone plans on your account. Elige entre:

• Current unlimited phone plans: Get More Unlimited, Do More Unlimited, Play More Unlimited, Start Unlimited and Just Kids, our child-friendly, unlimited plan.
• If you already have any of these plans you can mix and match with them: the original Get More Unlimited, Do More Unlimited, Play More Unlimited, Above Unlimited, Beyond Unlimited,* Go Unlimited.* (However these plans can no longer be added to accounts.)

Recuerda:

• You can mix and match with up to 10 phones total. You can have up to 30 total devices per account.
• The Just Kids plan requires that at least 1 other line on the account be on a current unlimited plan.
• When you switch to an unlimited plan in My Verizon, you'll be asked to choose a plan for every line on your account.
  • Learn more about switching from a shared data plan to an unlimited plan with our Understand and change your plan FAQs.

*Go Unlimited, Beyond Unlimited plans purchased on or before 6/17/18 can't be mixed and matched and aren't eligible for this discount. You can switch to a current unlimited plan in My Verizon any time.

You can add up to 10 smartphones or basic phones on your account that are on unlimited plans to mix and match. And you can have up to 30 total devices per account.

That means if you have 10 phone lines with unlimited plans, you can have up to 20 connected devices (e.g., tablet, smartwatch, streaming camera, etc.). Each connected device must have its own data plan. Learn more on our Connected Devices FAQs page.

480p DVD-quality streaming is included with Start Unlimited.

720p HD-quality streaming is included with Play More Unlimited, Do More Unlimited and Get More Unlimited. You can switch your plan in My Verizon any time.

No. Start Unlimited doesn't include a Mobile Hotspot feature.

Unlimited Mobile Hotspot is included with Play More Unlimited, Do More Unlimited and Get More Unlimited. You can switch your plan in My Verizon any time.

Verizon Cloud media storage isn't included with Start Unlimited, but you can use the Verizon Cloud app to back up and store your contacts. You can add Verizon Cloud media storage online in My Verizon for $5/month.

Verizon Cloud storage is included with Do More Unlimited and Get More Unlimited. You can switch your plan in My Verizon any time.

Yes. 5G is the fifth and latest generation of mobile networks. Start Unlimited gives you unlimited access to our 5G Nationwide network¹ whether you purchased the plan before or after 8/20/20.

• 5G Nationwide access requires a 5G Nationwide-capable device, which automatically connects when you’re in a 5G coverage area.
• Most devices manufactured in 2020 require that you download a software update that adds the 5G Nationwide capability. The software updates will begin to roll out to capable devices in the  weeks and months following the 5G Nationwide announcement on 10/13/20. View a list of eligible devices.

Learn more about our 5G Nationwide network and 5G devices.

Shop for a new device in My Verizon.

¹5G Nationwide available in 1,800+ cities. In times of congestion your data may temporarily be slower than traffic.

5G Ultra Wideband network access is not included with Start Unlimited. However, for an extra $10/month you can add access to our 5G Ultra Wideband network when you're in an 5G Ultra Wideband coverage area.¹

With the $10/month 5G Ultra Wideband access, a 5G Ultra Wideband phone on a Start Unlimited plan gets:

• Datos ilimitados en 5G Ultra Wideband
• Unlimited 4K HD streaming²
• Hotspot de banda ultra ancha 5G ilimitado

The option to choose a 5G network access plan displays when you choose a 5G Ultra Wideband phone. Shop for a device in My Verizon online.

Note: 5G Ultra Wideband access is included with Play More Unlimited, Do More Unlimited and Get More Unlimited. You can switch your plan in My Verizon any time.

¹5G Ultra Wideband access requires a 5G Ultra Wideband-capable device inside the 5G Ultra Wideband coverage area. Descargas con 5G Ultra Wideband. Dependiendo de la ubicación, las cargas se harán con 5G Ultra Wideband o 4G LTE. Las cargas a través de 4G LTE no contarán para la asignación de datos 4G LTE.
²Requires 4K HD video streaming-capable device and streaming service inside a 5G Ultra Wideband coverage area.

No. You can use your 4G device. However, you need a 5G-enabled device to access our 5G networks.

Learn more about our 5G Nationwide and 5G Ultra Wideband networks and 5G devices. Or shop 5G devices.

First responders, nurses, teachers, active duty military service members, veterans and college students may be eligible for an account-level discount of up to $25 when you have unlimited plans you can mix and match.

Learn more about these discounts, including how to register, by visiting our:

• Nurses discount FAQs
• Teachers discount FAQs
• Military and Veterans discount FAQs
• First Responder discount FAQs
• Student Discount FAQs

Descuento para empleados: nuestros planes ilimitados no son elegibles para el descuento de tu empleador ni para un descuento por plan corporativo. Contact your employer to see if you can take advantage of any other benefits your employer offers with Verizon.

Yes. You're eligible to get Apple Music included free for 6 months on each smartphone line with Start Unlimited. Taxes apply. Learn more with our Apple Music FAQs.

Yes. Those with Start Unlimited are eligible for the Disney+ on us 6-month promotion. Visit our Disney+ FAQs to learn about adding Disney services to your account with an eligible unlimited plan.

Note: The Disney+, ESPN+, Hulu bundle is included with Play More Unlimited and Get More Unlimited. You can switch your plan in My Verizon any time.

Start Unlimited includes:

• Mexico and Canada - Talk, text and use unlimited data when traveling in Mexico and Canada.* Unlimited talk and text to Mexico and Canada when you are in the US.
• Unlimited international texting from the US to more than 200 countries and territories worldwide.

Si viajas a otros países que no sean México y Canadá, puedes agregar TravelPass a tu cuenta para usar tus asignaciones de llamadas, mensajes de textos y datos nacionales en más de 185 países. Learn more about TravelPass.

*Se requiere un dispositivo World 4G. Los datos internacionales se reducen a velocidades 2G después de usar 0.5 GB/día. Si en un periodo de 60 días, más del 50% de tu uso de llamadas, textos o datos es en Canadá o México, es posible que el uso de los servicios en esos países se elimine o limite.