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Start Unlimited - Preguntas frecuentes sobre el plan de datos

Start Unlimited is our simple plan for your phones. Unlimited access to 4G LTE / 5G Nationwide coverage and the option to add 5G Ultra Wideband network access for $10/month/line. Get started with unlimited talk, text, and data and never worry about overage charges again.

Acerca de Start Unlimited

  1. What is the Start Unlimited plan?

    Start Unlimited is perfect for those who want a basic unlimited plan, and no worries. Great for those who browse the internet, check email and stream video sometimes and don't mind if it's not HD.

    Plan features include:

    También incluye:

    Note: These Start Unlimited plan features changed 8/20/20 and are now included in your plan if you had Start Unlimited before that date.

    15G Nationwide disponible en más de 1,800 ciudades. El acceso a 5G Nationwide requiere un dispositivo compatible con 5G Nationwide, que se conecta automáticamente cuando estás en un área de cobertura 5G. La mayoría de los dispositivos fabricados en 2020 requieren que el cliente descargue una actualización de software que ofrece la capacidad 5G Nationwide. Las actualizaciones de software comenzarán a extenderse a los dispositivos compatibles en las semanas y meses posteriores al anuncio de 5G Nationwide el 10/13/20. View a list of eligible devices.
    2En momentos de congestión, los datos podrían ser temporalmente más lentos que otro tráfico.
    3This option added 8/20/20 and is now included for all Start Unlimited plans.
    45G Ultra Wideband available only in parts of select cities; requires a 5G Ultra Wideband-capable device inside a 5G Ultra Wideband coverage area.
    5Se requiere dispositivo World 4 G. Los datos internacionales se reducen a velocidades 2G después de usar 0.5 GB/día. Si en un periodo de 60 días, más del 50% de tu uso de llamadas, textos o datos es en Canadá o México, es posible que el uso de los servicios en esos países se elimine o limite.

  2. How can I get Start Unlimited for $30/month per phone?

    The Start Unlimited plan cost depends on:

    Start Unlimited monthly cost:

    How many plans mixed and match on your account

    Start Unlimited monthly plan cost1 with $10/month per phone Auto Pay and paper-free billing2 discount

    1 $70
    2 $60
    3 $45
    4 $35
    5 - 10 $30
     

    That means with 5 or more plans and the Auto Pay and paper-free billing discount, each Start Unlimited line is $30/month. Learn about pricing for all our current unlimited plans.

    Note: You may also be eligible for a nurses, teachers, military, first responder or students discount.

    1Plus taxes and fees. Plus $20/month fee for smartphones bought at a discount with a 2-year contract.
    2$10 Auto Pay discount requires paper-free billing and payment with checks, home banking, Verizon Visa® Card, or debit cards only.

Adding the plan to your account

  1. ¿Cómo puedo obtener Start Unlimited?

    Here's how to get Start Unlimited:

    Keep in mind that if you're switching to unlimited from a shared data plan, all of the phone lines on your account have to change to current unlimited plans.

  2. Which other phone plans can I have on my account along with Start Unlimited?

    You can mix and match up to 10 smartphones and/or basic phone plans on your account. Elige entre:

    • Current unlimited phone plans: Get More Unlimited, Do More Unlimited, Play More Unlimited, Start Unlimited and Just Kids, our child-friendly, unlimited plan.
    • If you already have any of these plans you can mix and match with them: the original Get More Unlimited, Do More Unlimited, Play More Unlimited, Above Unlimited, Beyond Unlimited,* Go Unlimited.* (However these plans can no longer be added to accounts.)

    Recuerda:

    • You can mix and match with up to 10 phones total. You can have up to 30 total devices per account.
    • The Just Kids plan requires that at least 1 other line on the account be on a current unlimited plan.
    • When you switch to an unlimited plan in My Verizon, you'll be asked to choose a plan for every line on your account.

    *Go Unlimited, Beyond Unlimited plans purchased on or before 6/17/18 can't be mixed and matched and aren't eligible for this discount. You can switch to a current unlimited plan in My Verizon any time.

  3. How many devices can I have on my account with unlimited plans that can be mixed and matched?

    You can add up to 10 smartphones or basic phones on your account that are on unlimited plans to mix and match. And you can have up to 30 total devices per account.

    That means if you have 10 phone lines with unlimited plans, you can have up to 20 connected devices (e.g., tablet, smartwatch, streaming camera, etc.). Each connected device must have its own data plan. Learn more on our Connected Devices FAQs page.

Funciones

  1. What quality video streaming do I get with Start Unlimited?

    480p DVD-quality streaming is included with Start Unlimited.

    720p HD-quality streaming is included with Play More Unlimited, Do More Unlimited and Get More Unlimited. You can switch your plan in My Verizon any time.

  2. Do I get Wi-Fi Mobile Hotspot data with Start Unlimited?

    No. Start Unlimited doesn't include a Mobile Hotspot feature.

    Unlimited Mobile Hotspot is included with Play More Unlimited, Do More Unlimited and Get More Unlimited. You can switch your plan in My Verizon any time.

  3. What are my Verizon Cloud media storage options with Start Unlimited?

    Verizon Cloud media storage isn't included with Start Unlimited, but you can use the Verizon Cloud app to back up and store your contacts. You can add Verizon Cloud media storage online in My Verizon for $5/month.

    Verizon Cloud storage is included with Do More Unlimited and Get More Unlimited. You can switch your plan in My Verizon any time.

5G Ultra Wideband & 5G Nationwide

  1. Do I automatically get 5G Nationwide access with Start Unlimited?

    Yes. 5G is the fifth and latest generation of mobile networks. Start Unlimited gives you unlimited access to our 5G Nationwide network1 whether you purchased the plan before or after 8/20/20.

    • 5G Nationwide access requires a 5G Nationwide-capable device, which automatically connects when you’re in a 5G coverage area.
    • Most devices manufactured in 2020 require that you download a software update that adds the 5G Nationwide capability. The software updates will begin to roll out to capable devices in the  weeks and months following the 5G Nationwide announcement on 10/13/20. View a list of eligible devices.

    Learn more about our 5G Nationwide network and 5G devices.

    Shop for a new device in My Verizon.

    15G Nationwide available in 1,800+ cities. In times of congestion your data may temporarily be slower than traffic.

  2. ¿Puedo acceder a la red móvil de banda ultra ancha 5G con Start Unlimited?

    5G Ultra Wideband network access is not included with Start Unlimited. However, for an extra $10/month you can add access to our 5G Ultra Wideband network when you're in an 5G Ultra Wideband coverage area.1

    With the $10/month 5G Ultra Wideband access, a 5G Ultra Wideband phone on a Start Unlimited plan gets:

    • Datos ilimitados en 5G Ultra Wideband
    • Unlimited 4K HD streaming2
    • Hotspot de banda ultra ancha 5G ilimitado

    The option to choose a 5G network access plan displays when you choose a 5G Ultra Wideband phone. Shop for a device in My Verizon online.

    Note: 5G Ultra Wideband access is included with Play More Unlimited, Do More Unlimited and Get More Unlimited. You can switch your plan in My Verizon any time.

    15G Ultra Wideband access requires a 5G Ultra Wideband-capable device inside the 5G Ultra Wideband coverage area. Descargas con 5G Ultra Wideband. Dependiendo de la ubicación, las cargas se harán con 5G Ultra Wideband o 4G LTE. Las cargas a través de 4G LTE no contarán para la asignación de datos 4G LTE.
    2Requires 4K HD video streaming-capable device and streaming service inside a 5G Ultra Wideband coverage area.

  3. Do I have to have a 5G phone to use Start Unlimited?

    No. You can use your 4G device. However, you need a 5G-enabled device to access our 5G networks.

    Learn more about our 5G Nationwide and 5G Ultra Wideband networks and 5G devices. Or shop 5G devices.

Descuentos

  1. Can I get a military, first responder, nurses, teachers or student discount with Start Unlimited?

    First responders, nurses, teachers, active duty military service members, veterans and college students may be eligible for an account-level discount of up to $25 when you have unlimited plans you can mix and match.

    Learn more about these discounts, including how to register, by visiting our:

    Descuento para empleados: nuestros planes ilimitados no son elegibles para el descuento de tu empleador ni para un descuento por plan corporativo. Contact your employer to see if you can take advantage of any other benefits your employer offers with Verizon.

Entretenimiento

  1. Am I eligible to get Apple Music with Start Unlimited?

    Yes. You're eligible to get Apple Music included free for 6 months on each smartphone line with Start Unlimited. Taxes apply. Learn more with our Apple Music FAQs.

  2. Am I eligible to get the Disney+ with Start Unlimited?

    Yes. Those with Start Unlimited are eligible for the Disney+ on us 6-month promotion. Visit our Disney+ FAQs to learn about adding Disney services to your account with an eligible unlimited plan.

    Note: The Disney+, ESPN+, Hulu bundle is included with Play More Unlimited and Get More Unlimited. You can switch your plan in My Verizon any time.

Viaje

  1. What international calling, text and data features does Start Unlimited include?

    Start Unlimited includes:

    • Mexico and Canada - Talk, text and use unlimited data when traveling in Mexico and Canada.* Unlimited talk and text to Mexico and Canada when you are in the US.
    • Unlimited international texting from the US to more than 200 countries and territories worldwide.

    Si viajas a otros países que no sean México y Canadá, puedes agregar TravelPass a tu cuenta para usar tus asignaciones de llamadas, mensajes de textos y datos nacionales en más de 185 países. Learn more about TravelPass.

    *Se requiere un dispositivo World 4G. Los datos internacionales se reducen a velocidades 2G después de usar 0.5 GB/día. Si en un periodo de 60 días, más del 50% de tu uso de llamadas, textos o datos es en Canadá o México, es posible que el uso de los servicios en esos países se elimine o limite.

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