Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

Verizon Ellipsis® 10 - Resumen de asistencia

Encuentra asistencia y herramientas específicas para tu Verizon Ellipsis 10 en Internet.

Filtra todos los temas a continuación.


Accesorios

Descargar e instalar Samsung Gear Manager - Android®

Ve cómo instalar Samsung Gear Manager en tu dispositivo Android.

Configuración, activación básica y guías de usuario

Activar tu tablet Android nueva

Aprende cómo activar y configurar tu nueva tablet Android con Verizon Wireless.

Cómo usar Verizon Cloud

Obtén instrucciones paso a paso para conocer cómo suscribirte a Verizon Cloud por Internet y usarlo. Carga y haz una copia de seguridad de tus contactos, fotos, videos, música, documentos y más.

Las 10 mejores cosas para hacer con tu nueva tablet

Aprende a configurar tu nueva tablet con características y funciones importantes. Aprovecha tu nueva tablet al máximo con estas sugerencias prácticas.

Validar dirección de emergencia (E911)

Te mostramos cómo validar tu dirección de emergencia (E911).

Verizon Ellipsis® 10 - Activate / Set Up Device

Here's how to quickly set up your Verizon Ellipsis 10.

Verizon Ellipsis® 10 - Adjust Account Sync Settings

Here's how to view sync settings on your Ellipsis 10 tablet if you're not receiving email and app notifications.

Verizon Ellipsis® 10 - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your Ellipsis 10 on or off.

Hacer copia de seguridad y transferir contenido

Centro de transferencia de contenido

Encuentra la mejor forma de transferir tus fotos, videos, contactos y demás contenido desde un dispositivo a otro. Consulta las instrucciones paso a paso para los dispositivos, según el sistema operativo que tengan.

Download and Install Content Transfer App - Android™ Smartphone

Te mostramos cómo descargar e instalar la aplicación Content Transfer en un smartphone Android.

Transferir contenido con la aplicación móvil Samsung Smart Switch™ (transferencia por cable USB)

Te mostramos cómo transferir contenido desde tu dispositivo anterior a tu teléfono Samsung actual.

Verizon Ellipsis® 10 - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Ellipsis 10 tablet to an SD / memory card.

Verizon Ellipsis® 10 - Move Music Files from Device

Here's how to transfer music files from your Ellipsis 10 tablet to a computer.

Verizon Ellipsis® 10 - Move Music Files to Device

Here's how to transfer music files from a computer to your Ellipsis10 tablet.

Verizon Ellipsis® 10 - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your Ellipsis 10 tablet.

Video: Usa la aplicación Content Transfer para mover contenido entre dispositivos
 (duración: 2:58)

Con la aplicación Content Transfer es fácil transferir tus contactos y otro contenido desde tu teléfono anterior al nuevo. Conoce cómo.
Duración: 2:58

Basics

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

Verizon Ellipsis® 10 - Capture a Screenshot

Here's how to capture and view a screenshot on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 Simulator: Getting to Know Your Phone

An interactive map of the buttons and Home screen of your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Turning the Phone On and Off

Learn how to power on and shut down your Verizon Ellipsis® 10.

Battery & Power

Problemas de carga y energía: Dispositivos con batería no extraíble

Si tienes problemas con tu batería no extraíble porque no se carga o no se mantiene cargada, consulta esta información.

Turn Battery Optimization On / Off - Android™ 6.x and higher (Ellipsis®)

Battery optimization helps conserve battery power on your Ellipsis device and is turned on by default.

Verizon Ellipsis® 10 - Extend Battery Life

Here's how to improve the battery life for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Ellipsis 10.

Verizon Ellipsis® 10 - View Battery Status

Here's how to view charging status, remaining battery and what uses the most battery on your Verizon Ellipsis 10.

Verizon Ellipsis® 10 Simulator: Using Battery Saver Mode

Learn how to switch to Battery Saver mode to help conserve energy on your Verizon Ellipsis® 10.

Bluetooth®

Delete Paired Bluetooth® Connection - Android™

Te mostramos cómo borrar una conexión Bluetooth de tu dispositivo Android.

Verizon Ellipsis 10 - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Ellipsis 10 tablet on or off and make it visible to other devices for pairing.

Verizon Ellipsis® 10 - Send Contact via Bluetooth®

Here's how to send a contact on your Verizon Ellipsis 10 via Bluetooth.

Verizon Ellipsis® 10 Simulator: Pairing with a Bluetooth® Device

Discover how to pair your Verizon Ellipsis® 10 with your Bluetooth device.

Verizon Ellipsis® 10 Simulator: Sending Photos Using Bluetooth®

Learn how to send photos to another Bluetooth device, like a tablet or printer, with your Verizon Ellipsis® 10.

Calling & Dialing

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Verizon Ellipsis® 10 Simulator: Setting to Silent

A visual guide for muting notifications on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Turning Airplane Mode On and Off

Discover how to set your Verizon Ellipsis® 10 to Airplane mode.

Video: Verizon Messages - HD Video Calling
 (duración: 1:46)

Verizon Messages ofrece videollamadas y voz HD en tu tablet, a través de la aplicación. Mira este video para aprender cómo configurar las llamadas en HD y realizar llamadas.
Duración: 1:46

Camera, Photos & Videos

Verizon Ellipsis® 10 - Common Camera Settings

Here's info on common camera settings, (e.g., flash, timer, front / rear camera, etc.) for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - View Pictures / Videos

Here's how to view pictures and/or videos on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 Simulator: Accessing the Camera from the Lock Screen

Discover how to access your camera from the Lock screen on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Adjusting the Video Quality

Learn how to adjust the video setting for easy sharing in emails, social network posts and more on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Changing the File Size of Pictures

Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Recording a Video

Discover how to record a video using your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Sharing Videos

A visual guide to sharing a video with another person or device using your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Taking a Picture

Aprende a tomar una foto con tu Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Taking a Picture While Recording a Video

Learn how to take a picture while recording a video on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Using Photo Filters

Learn how to use photo filters on your camera for your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Zooming In and Out for Photos

Learn how to zoom in and out for taking photos on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Zooming In and Out for Video

A visual guide for how to zoom in and out while video recording on your Verizon Ellipsis® 10.

Computer/PC Connectivity

Resolver problemas de Windows Device Manager

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contactos

Verizon Cloud - Android™ Tablet - Back Up Contacts

Here's how to back up your contacts to Verizon Cloud from your Android tablet.

Verizon Ellipsis® 10 - Add a Contact

Here's how to add a contact to your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Delete a Contact

Here's how to remove a contact from your Verizon Ellipsis 10.

Verizon Ellipsis® 10 - Edit a Contact

Here's how to edit a contact on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Send Contact via Bluetooth®

Here's how to send a contact on your Verizon Ellipsis 10 via Bluetooth.

Verizon Ellipsis® 10 - View Contact Sync Source

Here's how to see where a phonebook contact on your Ellipsis 10 was imported from.

Verizon Ellipsis® 10 Simulator: Adding a Contact

Discover how to add a new contact to your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Adding and Deleting Contacts from Favorites

An interactive guide for how to add or delete contacts from your Favorites list on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Assigning a Picture to a Contact

A step-by-step visual guide for how to assign a picture to a contact on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Verizon Ellipsis® 10.

Video: Managing Contacts Using My Verizon
 (duración: 2:21)

Mira este video para conocer cómo administrar tus contactos a través de Mis medios y contactos en el cloud en tu cuenta Mi Verizon. Mira cómo eliminar, restablecer y sincronizar tu contactos.
Duración: 2:21

Video: Managing Duplicate Contacts Using Google
 (duración: 2:45)

¿Deseas liberar espacio en tu teléfono? Ve este video para aprender cómo combinar contactos duplicados usando tu cuenta de Google.
Duración: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
 (duración: 3:21)

¿Deseas liberar espacio en tu teléfono? Watch this video to learn how to merge duplicate contacts on your Android device.
Duración: 3:21

Datos

Conserve Data Usage - Google+

Te mostramos cómo guardar datos en tu smartphone/tablet Android a través de la aplicación Google+

Activar/desactivar la reproducción automática de videos de Facebook®

Te mostramos cómo activar o desactivar la reproducción automática de un video para Facebook.

Verizon Ellipsis® 10 - Allow / Deny Data Roaming

Here's how to check settings if you can't connect to the internet or send/receive messages on your Ellipsis 10.

Verizon Ellipsis® 10 - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your Verizon Ellipsis 10.

Verizon Ellipsis® 10 - Restrict Data Usage by App

Here's how to view / restrict the amount of data an app uses on your Verizon Ellipsis 10.

Verizon Ellipsis® 10 - Turn Data On / Off

To turn the mobile data for your Ellipsis® 10 on or off, follow these steps.

ID e información del dispositivo

Check for Water Damage - Ellipsis

Here's how to help determine if your Ellipsis has liquid damage.

Verizon Ellipsis® 10 - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - View MAC Address

Here's how to view the Wi-Fi MAC address for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - View Phone Number

Here's how to view the phone number for your Ellipsis 10 (tablet).

Verizon Ellipsis® 10 - View SIM Card Number

Here's how to view the SIM card number associated with your Ellipsis 10 (tablet).

Configuraciones de dispositivos

Turn TalkBack On / Off - Android

Te mostramos cómo activar o desactivar TalkBack para tu dispositivo Android.

Verizon Ellipsis 10 - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Sleep, Daydream, Font size, etc.) for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Language Selection

Here's how to change the language used on your Verizon Ellipsis 10.

Verizon Ellipsis® 10 - Manage Do Not Disturb Settings

If your Ellipsis 10 tablet isn't receiving alerts for texts and email, here's how to check Do Not Disturb settings.

Verizon Ellipsis® 10 - Set Date and Time

If your Ellipsis 10 shows the incorrect date and/or time, view this info to correct it.

Verizon Ellipsis® 10 - Set Up Printing

Here's how to set up and add a printer to your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Ellipsis 10 tablet, view this info.

Verizon Ellipsis® 10 - Turn Automatic App Restore On / Off

Here's info on backing up and restoring app data on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Turn Data On / Off

To turn the mobile data for your Ellipsis® 10 on or off, follow these steps.

Verizon Ellipsis® 10 - Turn Screen Inversion On / Off

Here's how to correct the color scheme on your Ellipsis 10 tablet if it is reversed.

Verizon Ellipsis® 10 - Turn Screen Rotation On / Off

If the display on your Ellipsis 10 doesn't rotate, this shows how to fix it.

Verizon Ellipsis® 10 - USB Debugging Mode

Here's how to facilitate a connection between your Verizon Ellipsis 10 and a computer with the Android SDK.

Verizon Ellipsis® 10 - Vibrate Mode

Here's how to turn vibrate mode for your Ellipsis 10 on or off.

Verizon Ellipsis® 10 Simulator: Accessing Settings

Learn how to access settings on your Verizon Ellipsis® 10 to change alert sounds, turn off GPS and more.

Verizon Ellipsis® 10 Simulator: Adjusting the Screen Timeout

A visual guide for saving battery life on your Verizon Ellipsis® 10 by adjusting the screen timeout.

Email/Gmail

Apple® iPad® - Obtén un nuevo plan de data

Conoce cómo ajustar la frecuencia con la que tu iPad revisa si hay correos electrónicos nuevos.

Gmail for Android - Reply to a Message

Te explicamos cómo responder un mensaje de Gmail desde tu smartphone o tablet Android.

Gmail™ para Android™ - Firma automática

Te explicamos cómo agregar, editar o eliminar una firma en los mensajes de Gmail en tu smartphone o tablet Android.

Gmail™ para Android™ - Redactar y enviar un mensaje

Descubre cómo redactar y enviar un mensaje de Gmail desde tu dispositivo Android.

Gmail™ para Android™ - Borrar mensajes

Te mostramos cómo borrar mensajes de Gmail de tu smartphone/tablet Android.

Gmail™ para Android™ - Administrar notificaciones

Descubre cómo administrar la configuración de las notificaciones de Gmail en tu smartphone/tablet Android.

Gmail™ for Android™ - View Account Address / Username

Here's how to view your Gmail email address and username from your Android smartphone / tablet.

Gmail™ para Android™ - Ver mensajes

Conoce cómo ver un mensaje de Gmail en tu smartphone/tablet Android.

Puertos de email y mensajería estándar

Aquí encontrarás información sobre los puertos de mensajería de correo electrónico estándar, que te puede ayudar a configurar las opciones avanzadas de correo electrónico.

Verizon Ellipsis 10 - View and Reply to an Email Message

Here's how to view and reply to an email message from your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Add an Existing Google™ Account

Here's how to add an existing Google (Gmail) account to your Ellipsis 10.

Verizon Ellipsis® 10 - Compose and Send Email Message

Here's how to create and send an email message from your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Create a New Google™ Account

Here's how to create a new Google (Gmail) account on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Delete Email Messages

Here's how to delete email messages from your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Ellipsis® 10.

Verizon Ellipsis® 10 - Email Account Data Usage Settings

To modify data usage options for the personal email account on your Ellipsis 10, view this info.

Verizon Ellipsis® 10 - Email Account Notification Settings

If you're not getting notifications for the personal email on your Ellipsis 10, view this info.

Verizon Ellipsis® 10 - Email Account Signature Settings

To enter or edit the personal email signature on your Ellipsis 10, view this info.

Verizon Ellipsis® 10 - Email Account Sync Frequency Settings

To adjust the personal email sync frequency settings on your Ellipsis 10, view this info.

Verizon Ellipsis® 10 - Manage Corporate Email Settings

Here's how to update the work email settings for your Ellipsis 10.

Verizon Ellipsis® 10 - Perform a Gmail™ Sync

Here's how to sync Google email, contacts, calendar, etc. on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Remove Gmail™ Account

Removing then re-adding a Gmail account on your Ellipsis 10 often fixes email issues.

Verizon Ellipsis® 10 - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Verizon Ellipsis 10 tablet.

Verizon Ellipsis® 10 Simulator: Forwarding an Email

Discover how to forward an email on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Replying to an Email

Una guía visual para responder un email en tu Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Sending an Email

Una guía visual paso a paso para enviar un email usando tu Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Setting Up Corporate Email

Learn how to access your work email on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Setting Up Personal Email

Discover how to access your existing email account on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Switching Between Email Accounts

Learn how to access different email accounts on your Verizon Ellipsis® 10.

Video: Diagnóstico de problemas de email personal y corporativo
 (duración: 3:21)

Conoce cómo solucionar los problemas con tu email personal y corporativo con solo unos simples pasos.
Duración: 3:21

Find My Phone

Buscar mi dispositivo - Android™ - Localizar un dispositivo de manera remota

Te mostramos cómo usar Buscar mi dispositivo para ubicar tu dispositivo Android de forma remota.

Buscar mi dispositivo: Android™: Bloquear un dispositivo de manera remota

Aprende a usar Buscar mi dispositivo para ubicar y bloquear tu dispositivo de forma remota.

Buscar mi dispositivo: Android™: Hacer sonar un dispositivo de manera remota

Te mostramos cómo hacer sonar tu dispositivo Android de forma remota para que puedas encontrarlo.

Activar/desactivar Buscar mi dispositivo: Android™

Aquí tienes información sobre cómo localizar de forma remota, bloquear, hacer sonar o borrar la información de tu dispositivo Android.

GPS & Location Based Services

GPS Location Settings - Android™

Aquí encontrarás información para ver/cambiar la configuración de ubicación GPS, lo que puede afectar la duración de la batería y la precisión de la ubicación.

Google Maps™ - Agregar capas

Here's how to add layers in Google Maps.

Google Maps™ - Descargar un mapa sin conexión

Si no puedes conectarte a Internet o quieres evitar los cargos por datos globales mientras viajas, te mostramos cómo descargar un mapa.

Google Maps™ - Buscar ubicación actual

Here's how to find your current location in Google Maps.

Google Maps™ - Buscar indicaciones de conducción

Here's how to find driving directions with Google Maps.

Verizon Ellipsis® 10 - Turn GPS Location On / Off

Here's how to turn GPS location for your Ellipsis 10 on or off.

Gestures & Motions

Google Maps™ - Gestos

Entérate cómo usar gestos con Google Maps en tu dispositivo.

Copia de seguridad y restablecimiento de Google

Restore Contacts from Google™ Backups

Here's how to restore contacts from recent Google backups you've done.

Verizon Ellipsis® 10 - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Ellipsis 10 tablet.

Home Screen

Verizon Ellipsis® 10 - Add Folders to Home Screen

Here's how to add folders to a Home screen on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Add Shortcuts to Home Screen

Here's how to add a shortcut to a Home screen on your Verizon Ellipsis 10.

Verizon Ellipsis® 10 - Add Widgets to Home Screen

Here's how to add a widget (e.g., weather, clock, etc.) to a Home screen on your Verizon Ellipsis 10.

Verizon Ellipsis® 10 - Remove Items from Home Screen

Here's how to delete items such as shortcuts, widgets and folders from the Home screen of your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Rename Home Screen Folder

Here's how to rename a Home screen folder on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Set Wallpaper

Here's how to set the Home screen image on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 Simulator: Adding Folders to the Home Screen

Discover how to add folders to the Home screen on your Verizon Ellipsis® 10 to help organize your apps.

Verizon Ellipsis® 10 Simulator: Adding Widgets and Apps to the Home Screen

An interactive guide on how to place widgets and apps on the Home screen of your Verizon Ellipsis® 10 for quick access to them.

Verizon Ellipsis® 10 Simulator: Adjusting Widgets and Apps on the Home Screen

A visual guide on how to rearrange and resize widgets and apps on the Home screen of your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Removing Widgets and Apps from the Home Screen

Learn how to remove widgets and apps from the Home screen of your Verizon Ellipsis® 10.

Hotspot

Verizon Ellipsis® 10 - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot Settings (e.g., password, timeout, etc.) on your Ellipsis 10.

Internet & Web Browser

Chrome Browser - Android - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Navegador Chrome™ - Android™ - Agregar un marcador de navegador

Ve cómo agregar un marcador a través del navegador Chrome en tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Permitir/bloquear cookies del navegador

Si no puedes navegar por Internet o ver las imágenes de los sitios web en tu dispositivo a través del navegador Chrome, consulta esta información.

Navegador Chrome™ - Android™ - Borrar archivos temporales de Internet

Here's how to clear temporary internet files on your Chrome browser If you're getting a 'page cannot be displayed' error or can't browse the internet.

Navegador Chrome™ - Android™ - Borrar un marcador de navegador

Te enseñamos cómo borrar un marcador guardado a través del navegador Chrome de tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Editar un marcador de navegador

Descubre cómo editar un marcador guardado a través del navegador Chrome de tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Abrir un marcador de navegador

Descubre cómo abrir un marcador guardado en el navegador Chrome en tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Guardar fotos desde el navegador

Aprende cómo guardar una foto a través del navegador Chrome en tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Activar/desactivar JavaScript

Te mostramos cómo revisar la configuración JavaScript, que a menudo te ayuda cuando no puedes ver páginas web en tu dispositivo.

Determining Internet Connection Speeds

Here's info on how to test your connection speeds if they're slower than expected.

Desactivar Work Offline - Navegador de Internet

Te mostramos cómo ver si estás fuera de línea si no puedes conectarte a Internet con una computadora con Internet Explorer, Chrome o Firefox.

Verizon Ellipsis® 10 - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 Simulator: Bookmarking a Website

Learn how to bookmark a website on your Verizon Ellipsis® 10, so it's easy to find later.

Verizon Ellipsis® 10 Simulator: Navigating to a Website

Discover how to find a website using your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Searching the Web by Voice

A visual guide for how to search the web using your voice with your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Verizon Ellipsis® 10.

Teclado

Activar/desactivar entrada de voz - Android™

Aquí encontrarás información sobre cómo usar la entrada de voz de tu dispositivo Android para escribir sin usar las manos ni el teclado.

Idioma

Verizon Ellipsis® 10 Simulator: Changing the Language

Una guía interactiva sobre cómo cambiar las configuraciones del idioma de tu Verizon Ellipsis® 10.

Lock, Unlock, Password & Security

Verizon Ellipsis® 10 - Email Account Password and Server Settings

To update the personal email password/server settings for your Ellipsis 10, view this info.

Verizon Ellipsis® 10 - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Ellipsis 10.

Verizon Ellipsis® 10 - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Ellipsis 10 when the screen is locked.

Verizon Ellipsis® 10 - Set Up Face Recognition

Here's how to set up facial recognition to unlock the screen on your Ellipsis 10.

Verizon Ellipsis® 10 - Set Up Screen Lock

Here's how to set up a screen lock option (password, pattern, etc.) for your Ellipsis 10 (tablet).

Verizon Ellipsis® 10 - Turn Off Screen Lock

To disable the screen lock setting on your Ellipsis 10, check out this info.

Verizon Ellipsis® 10 - Unlock Screen

To unlock the screen on your Ellipsis 10, check out this info.

Verizon Ellipsis® 10 Simulator: Setting Screen Security

A visual guide for setting screen security on your Verizon Ellipsis® 10 to help protect your private information.

Verizon Ellipsis® 10 Simulator: Unlocking the Screen

Learn how to unlock the screen on your Verizon Ellipsis® 10.

Memoria/almacenamiento

Formatear tarjeta SD/de memoria usando una computadora

Te mostramos cómo formatear o borrar la tarjeta SD/de memoria usando una computadora.

Verizon Ellipsis 10 - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Check Device Storage

Here's how to check available space if your Ellipsis 10 tablet runs slow / crashes, apps freeze or you can't save media.

Verizon Ellipsis® 10 - Format SD / Memory Card

Here's how to erase all data on the memory card of your Ellipsis 10 (tablet).

Verizon Ellipsis® 10 Simulator: Inserting a microSD Card

Discover how to put a microSD card into your Verizon Ellipsis® 10 to add memory for photos, videos, music, documents and more.

Verizon Ellipsis® 10 Simulator: Removing a microSD Card

Learn how to take a microSD card out of your Verizon Ellipsis® 10.

Hotspot móvil

Verizon Ellipsis® 10 Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Verizon Ellipsis® 10 as a Mobile Hotspot, so you can share your data connection with other devices.

Música

Google Play™ Music - Android™ - Agregar una canción a una lista de reproducción en Music

Te mostramos cómo agregar una canción a una playlist de música a través de la aplicación Google Play Music.

Google Play™ Music - Android™ - Crear una lista de reproducción en Music

Te mostramos cómo crear una  playlist de música a través de la aplicación Google Play Music.

Google Play™ Music - Android™ - Borrar una lista de reproducción en Music

Te mostramos cómo borrar una playlist de música a través de la aplicación Google Play Music.

Google Play™ Music - Android™ - Reproducir archivos en Music

Te mostramos cómo reproducir archivos de música a través de la aplicación Google Play Music.

Google Play™ Music - Android™ - Quitar una canción de una lista de reproducción en Music

Te mostramos cómo quitar una canción de una playlist de música a través de la aplicación Google Play Music.

Google Play™ Music - Android™ - Cambiar el nombre de una lista de reproducción en Music

Te mostramos cómo cambiar el nombre de una playlist de música a través de la aplicación Google Play Music.

Verizon Ellipsis® 10 - Move Music Files from Device

Here's how to transfer music files from your Ellipsis 10 tablet to a computer.

Verizon Ellipsis® 10 - Move Music Files to Device

Here's how to transfer music files from a computer to your Ellipsis10 tablet.

Navigating & Multitasking

Verizon Ellipsis® 10 Simulator: Multitasking Between Apps

An interactive guide on how to easily switch between and close apps that are running on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Using the Notification Panel

Discover how to access and clear the Notification Panel on your Verizon Ellipsis® 10.

Operating System & Software

Android Operating System (OS) FAQs

Obtén información sobre el sistema operativo Android, incluyendo qué es, cómo encontrar tu versión actual del sistema operativo, cómo obtener una actualización y más.

Protect Against Downloading Ransomware Malware - Android™

Obtén información que te ayudará a proteger tu dispositivo de ransomware.

Eliminar Ransomware del dispositivo - Android™

Here's how to remove ransomware from your device.

Verizon Ellipsis 10 - Actualización de software

Recibe instrucciones sobre cómo descargar la última actualización de software para acceder a mejoras y correcciones en tu dispositivo.

Verizon Ellipsis® 10 - Factory Data Reset (Powered Off)

A factory reset on your Ellipsis 10 helps with a blank or frozen screen or calling, app, audio and syncing issues.

Verizon Ellipsis® 10 - Factory Data Reset (Powered On)

Here's how to factory reset your Ellipsis 10 if it has a blank / frozen screen or call / app / audio / syncing issues.

Verizon Ellipsis® 10 - Install Device Software Update

To check for or to install software updates on your Ellipsis 10, view this info.

Verizon Ellipsis® 10 - Restart Device

Here's how to restart your Ellipsis 10 tablet if it crashes and resets, freezes or runs slowly.

Verizon Ellipsis® 10 - View Software Version

To view the software version your Ellipsis 10 is running, check out this info.

Tarjeta SIM

Unblock SIM PIN - Android Smartphones / Tablets

Conoce cómo desbloquear el PIN de la SIM de tu smartphone/tablet Android.

Verizon Ellipsis 10 - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Modify SIM PIN

Here's how to change the SIM card lock code on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Turn SIM PIN On / Off

Here's how to turn the SIM PIN lock code for your Ellipsis 10 tablet on or off.

Verizon Ellipsis® 10 - View SIM Card Number

Here's how to view the SIM card number associated with your Ellipsis 10 (tablet).

Verizon Ellipsis® 10 Simulator: Inserting a Micro SIM Card

Discover how to put a micro SIM card into your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Removing a Micro SIM Card

Learn how to take a micro SIM card out of your Verizon Ellipsis® 10.

Redes sociales

Administrar la privacidad en Facebook®

Si quieres cambiar tu privacidad o seguridad en Facebook, te enseñamos cómo acceder a esas opciones.

Verizon Ellipsis 10 Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your Verizon Ellipsis® 10 to help protect your account.

Verizon Ellipsis® 10 Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Posting Status Updates and Photos to Facebook®

A visual walkthrough on how to update your Facebook status and post photos using your Verizon Ellipsis® 10.

Sounds, Volume & Audio

Verizon Ellipsis® 10 - Set Notification Sounds

Here's how to select or change notification sounds on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Volume Controls

Here's how to adjust volume if your Ellipsis 10 tablet doesn't vibrate or play sounds when receiving email / messages.

TV

Verizon Ellipsis® 10 - View Device Screen on TV

Here's how to display the screen for your Ellipsis 10 on a compatible external device (e.g. TV).

Text & Multimedia Messaging

Dar de baja iMessage - No se pueden enviar/recibir SMS/MMS en un dispositivo que no sea Apple

Obtén información que te ayudará si no puedes enviar o recibir mensajes de texto/MMS en un dispositivo que no sea de Apple.

Verizon Ellipsis® 10 - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 Simulator: Recording a Message

Learn how to record a message with your voice and send it by text on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Sending a Text Message to Multiple Contacts

Learn how to send a text message to a group of your contacts from your Verizon Ellipsis® 10.

Verizon Messages - Android Tablet - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android tablet.

Video: Verizon Messages - Uso básico 
 (duración: 1:24)

Conoce sobre el uso básico de la aplicación Verizon Messages, una aplicación de mensajería de texto que te permite enviar y recibir mensajes, adjuntar fotos a tus mensajes o enviar un mensaje de grupo fácilmente.
Duración: 1:24

Video: Verizon Messages - Usa tu creatividad
 (duración: 1:31)

Agrégale un toque personal a tus mensajes con algunas herramientas simples de Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Duración: 1:31

Video: Verizon Messages - Estés donde estés
 (duración: 2:04)

Con Verizon Messages, programa un mensaje para mandarlo a otra hora u otro día y usa el modo "Driving" para conducir con seguridad cuando vas por la carretera.
Duración: 2:04

Tips, Tricks & Shortcuts

Las 10 mejores cosas para hacer con tu nueva tablet

Aprende a configurar tu nueva tablet con características y funciones importantes. Aprovecha tu nueva tablet al máximo con estas sugerencias prácticas.

Verizon Ellipsis® 10 HD - Capture a Screenshot

Here's how to capture a screenshot from your Ellipsis 10 HD.

Verizon Ellipsis® 10 Simulator: Finding More Help

Discover how to find videos and tutorials to help you use your Verizon Ellipsis® 10.

Visual & Hearing Accessibility

Configuración de accesibilidad - Android™

Te mostramos cómo configurar las opciones básicas de accesibilidad para tu smartphone o tablet Android.

Gestos de ampliación/Zoom táctil - Android™

Te mostramos cómo configurar los gestos de ampliación en tu smartphone o tablet Android.

Turn TalkBack On / Off - Android

Te mostramos cómo activar o desactivar TalkBack para tu dispositivo Android.

Wallpapers/Theme

Verizon Ellipsis® 10 Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Verizon Ellipsis® 10.

Wi-Fi & Network

Verizon Ellipsis® 10 - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Ellipsis 10 with other Wi-Fi capable devices.

Verizon Ellipsis® 10 - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Ellipsis 10.

Verizon Ellipsis® 10 - Add a Wi-Fi Network

Here's how to add an available Wi-Fi network to your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Auto Switch Between Wi-Fi & Mobile Data Networks

To allow your Ellipsis 10 to auto switch between Wi-Fi and mobile data, view this.

Verizon Ellipsis® 10 - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Manually Add a Wi-Fi Network

View this info if the Wi-Fi network you want to add to your Ellipsis 10 doesn't display.

Verizon Ellipsis® 10 - Network Mode Settings

View this info on Network Mode Settings if you're having issues with calls, messages or data services.

Verizon Ellipsis® 10 - Remove Wi-Fi Connection

To remove a saved Wi-Fi network from your Ellipsis 10, view this info.

Verizon Ellipsis® 10 - Tethered Modem Connection

Here's how to use your Ellipsis 10 tablet as a modem to connect to the internet via USB or Bluetooth.

Verizon Ellipsis® 10 - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your Ellipsis 10 on or off.

Verizon Ellipsis® 10 - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Ellipsis 10 tablet on or off.

Verizon Ellipsis® 10 - View Signal Strength

Here's how to view signal strength on the Ellipsis 10 tablet.

Verizon Ellipsis® 10 Simulator: Connecting to a Wi-Fi Network

Learn how to use your Verizon Ellipsis® 10 to connect to a Wi-Fi network, so you can access the Internet without using data.

Video: Diagnóstico de problemas de una conexión Wi-Fi
 (duración: 2:55)

¿Tienes problemas con tu conexión a Wi-Fi? ¡No tengas miedo! Sigue estos sencillos pasos para activar tu conexión Wi-Fi.
Duración: 2:55