Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

Verizon GizmoTablet™ - Support Overview

Encuentra asistencia y herramientas específicas para tu Verizon GizmoTablet en Internet.
GizmoTablet user guide (PDF)
Esta guía del usuario te puede ayudar a aprovechar al máximo tu dispositivo.

Troubleshoot GizmoTablet
Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.

Filtra todos los temas a continuación.


Accesorios

Descargar e instalar Samsung Gear Manager - Android®

Ve cómo instalar Samsung Gear Manager en tu dispositivo Android.

Configuración, activación básica y guías de usuario

Activate Your Device FAQs

Aprende a activar un nuevo dispositivo, intercambiar dispositivos en una línea existente, cambiarte a Verizon y traer tu propio teléfono (BYOD), obtener una nueva tarjeta SIM y mucho más.

Activar tu tablet Android nueva

Aprende cómo activar y configurar tu nueva tablet Android con Verizon Wireless.

Cómo usar Verizon Cloud

Obtén instrucciones paso a paso para conocer cómo suscribirte a Verizon Cloud por Internet y usarlo. Carga y haz una copia de seguridad de tus contactos, fotos, videos, música, documentos y más.

Mobile Broadband Self Activation - 4G LTE

Here's the steps on how to self activate mobile broadband service for your device.

Las 10 mejores cosas para hacer con tu nueva tablet

Aprende a configurar tu nueva tablet con características y funciones importantes. Aprovecha tu nueva tablet al máximo con estas sugerencias prácticas.

Validar dirección de emergencia (E911)

Te mostramos cómo validar tu dirección de emergencia (E911).

Verizon GizmoTablet - Add a User Account

Here's how to add a user profile so multiple people can use your GizmoTablet.

Verizon GizmoTablet - Edit / Remove a User Account

Here's how to modify or delete a user account on your GizmoTablet.

Verizon GizmoTablet User Guide (PDF)

This User Guide can help you get the most out of your device. Learn about set up, feature use and advanced functions.

Verizon GizmoTablet™ - Access FAQs

Here's how to view frequently asked questions (FAQs) about your GizmoTablet.

Verizon GizmoTablet™ - Access Kids World

Here's how to navigate the Kids World Home screen on your GizmoTablet.

Verizon GizmoTablet™ - Access Parent Dashboard

Here's how to view app info and manage usage time and content on the GizmoTablet app.

Verizon GizmoTablet™ - Activate / Set Up Device

Here's how to quickly set up your GizmoTablet.

Verizon GizmoTablet™ - Add Child Profile

Here's how to add a child profile via the GizmoTablet app.

Verizon GizmoTablet™ - Add an Existing Google™ Account

Here's how to add an existing Google (Gmail) account to your GizmoTablet.

Verizon GizmoTablet™ - Adjust Account Sync Settings

If you're not receiving email and app notifications, here's how to view sync settings on your GizmoTablet.

Verizon GizmoTablet™ - Change or Retrieve Parent PIN

Here's how to change or retrieve your Parent PIN for the GizmoTablet app.

Verizon GizmoTablet™ - Create a New Google™ Account

Here's how to create a new Google (Gmail) account on your GizmoTablet.

Verizon GizmoTablet™ - Edit Child Profile

Here's how to edit a child profile on your GizmoTablet.

Verizon GizmoTablet™ - Edit Parent Profile

Here's how to edit the parent profile settings on your GizmoTablet.

Verizon GizmoTablet™ - First Time Setup - Parent and Child Profiles

Here's how to setup your GizmoTablet for the first time.

Verizon GizmoTablet™ - Remove Child Profile

Here's how to remove a child profile from your GizmoTablet.

Verizon GizmoTablet™ - Sign In / Out

Here's how to sign in/out of additional user accounts set up on your GizmoTablet.

Verizon GizmoTablet™ - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your GizmoTablet on or off.

Video: ¿Qué es Verizon Cloud?
 (duración: 1:20)
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Duración: 1:20

Hacer copia de seguridad y transferir contenido

Centro de transferencia de contenido

Encuentra la mejor forma de transferir tus fotos, videos, contactos y demás contenido desde un dispositivo a otro. Consulta las instrucciones paso a paso para los dispositivos, según el sistema operativo que tengan.

Download and Install Content Transfer App - Android™ Smartphone

Te mostramos cómo descargar e instalar la aplicación Content Transfer en un smartphone Android.

Transferir contenido con la aplicación móvil Samsung Smart Switch™ (transferencia por cable USB)

Te mostramos cómo transferir contenido desde tu dispositivo anterior a tu teléfono Samsung actual.

Transfiere contenido con la aplicación móvil Samsung Smart Switch™ (desde iOS)

Aquí te mostramos cómo transferir contenido de un dispositivo iOS a tu teléfono Samsung.

Verizon GizmoTablet™ - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your GizmoTablet to an SD / memory card.

Verizon GizmoTablet™ - Move Music Files from Device

Here's how to transfer music files between your GizmoTablet and your computer.

Verizon GizmoTablet™ - Move Music Files to Device

Here's how to transfer music files between your GizmoTablet and a computer.

Verizon GizmoTablet™ - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your GizmoTablet to a computer.

Verizon GizmoTablet™ - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your GizmoTablet.

Video: Usa la aplicación Content Transfer para mover contenido entre dispositivos
 (duración: 2:58)
Con la aplicación Content Transfer es fácil transferir tus contactos y otro contenido desde tu teléfono anterior al nuevo. Conoce cómo.
Duración: 2:58

Basics

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

Samsung GizmoTablet Simulator: Charging Your Phone

Learn how to charge your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Finding additional help

Learn how to find additional help on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Getting to Know the Back of Your Tablet

Discover more about the back of your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your Samsung GizmoTablet.

Battery & Power

Problemas con la batería: Uso de la batería

Esto muestra las posibles causas de problemas con la batería (un dispositivo que no carga o no se mantiene cargado, una batería de corta duración).

Problemas de carga y energía: Dispositivos con batería no extraíble

Si tienes problemas con tu batería no extraíble porque no se carga o no se mantiene cargada, consulta esta información.

Problemas de carga y energía: Dispositivos con batería extraíble

Si tienes problemas con la carga de tu batería extraíble, o no se mantiene cargada, aquí tienes sugerencias útiles.

Turn Battery Optimization On / Off - Android™ 6.x and higher (Samsung)

La optimización de la batería ayuda a mantener la carga de tu dispositivo Samsung y está activada en forma predeterminada.

Verizon GizmoTablet™ - Power Saver Settings

Here's how to manage 'Power mode' settings on your GizmoTablet.

Verizon GizmoTablet™ - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your GizmoTablet.

Verizon GizmoTablet™ - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your GizmoTablet.

Verizon GizmoTablet™ - View Battery Info

Here's info on the battery specs (Usage, Standby Time, etc.) for your GizmoTablet.

Bluetooth®

Delete Paired Bluetooth® Connection - Android™

Te mostramos cómo borrar una conexión Bluetooth de tu dispositivo Android.

Samsung GizmoTablet Simulator: Pairing with a Bluetooth® Device

See how to pair your Samsung GizmoTablet with your Bluetooth device.

Verizon GizmoTablet™ - Send Contact via Bluetooth®

Here's how to send a contact on your GizmoTablet via Bluetooth.

Verizon GizmoTablet™ - Turn Bluetooth® On / Off

Here's how to turn Bluetooth for your GizmoTablet on or off and make it visible to other devices for pairing.

Calling & Dialing

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Video: Verizon Messages - HD Video Calling
 (duración: 1:46)
Verizon Messages ofrece videollamadas y voz HD en tu tablet, a través de la aplicación. Mira este video para aprender cómo configurar las llamadas en HD y realizar llamadas.
Duración: 1:46

Camera, Photos & Videos

Download Pictures/Videos - Backup Assistant℠ Plus - Android™ Tablet

Here's how to download pictures and videos to Backup Assistant Plus via your Android tablet.

Samsung GizmoTablet Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Adjusting your display size

Learn how to adjust display size on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Adjusting your font size

A visual guide for adjusting font size using your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Changing the File Size of Pictures and Videos

An interactive guide on how to take a selfie with your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Recording a Video

Aprende a grabar un video usando tu Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Taking a Picture

Discover how to take a photo using your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Taking a picture while recording a video

See how to take a picture while recording video on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Transferring Photos to an SD Card

Learn how to transfer to photos to an SD Card on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using TalkBack

An interactive guide on how to use talkback with your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using accessibility shortcuts

Learn how to use accessibility shortcuts on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using screen magnification

Learn how to use screen magnification on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Samsung GizmoTablet.

Verizon GizmoTablet™ - Common Camera Settings

Here's info on common camera settings (image size, timer, front / rear camera, etc.) for your GizmoTablet

Verizon GizmoTablet™ - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your GizmoTablet to a computer.

Verizon GizmoTablet™ - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your GizmoTablet.

Verizon GizmoTablet™ - View Pictures / Videos

Here's how to view pictures and/or videos on your GizmoTablet.

Computer/PC Connectivity

Resolver problemas de Windows Device Manager

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Verizon GizmoTablet™ - USB Debugging Mode

Here's how to facilitate a connection between your GizmoTablet and a computer with the Android SDK.

Contactos

GizmoHub App - Change Trusted Contact's Relationship

Here's how to change a contact's relationship to a child via the GizmoHub app.

GizmoHub App - Edit Contact Permission Levels

Here's how to permission levels for existing contacts via the GizmoHub app.

Samsung GizmoTablet Simulator: Adding a Contact

Learn how to add a new contact to your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Samsung GizmoTablet.

Verizon Cloud - Android™ Tablet - Back Up Contacts

Here's how to back up your contacts to Verizon Cloud from your Android tablet.

Verizon GizmoTablet™ - Add a Contact

Here's how to add a contact to your GizmoTablet.

Verizon GizmoTablet™ - Delete a Contact

Here's how to delete a contact from your GizmoTablet.

Verizon GizmoTablet™ - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your GizmoTablet.

Verizon GizmoTablet™ - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your GizmoTablet.

Verizon GizmoTablet™ - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your GizmoTablet.

Verizon GizmoTablet™ - Send Contact via Bluetooth®

Here's how to send a contact on your GizmoTablet via Bluetooth.

Verizon GizmoTablet™ - View Contact Sync Source

Here's how to view where a phonebook contact on your GizmoTablet was imported from.

Video: Managing Contacts Using My Verizon
 (duración: 2:21)
Mira este video para conocer cómo administrar tus contactos a través de Mis medios y contactos en el cloud en tu cuenta Mi Verizon. Mira cómo eliminar, restablecer y sincronizar tu contactos.
Duración: 2:21

Video: Managing Duplicate Contacts Using Google
 (duración: 2:45)
¿Deseas liberar espacio en tu teléfono? Ve este video para aprender cómo combinar contactos duplicados usando tu cuenta de Google.
Duración: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
 (duración: 3:21)
¿Deseas liberar espacio en tu teléfono? Watch this video to learn how to merge duplicate contacts on your Android device.
Duración: 3:21

Datos

Preguntas frecuentes sobre datos adicionales

Conoce las opciones para agregar datos adicionales a tus dispositivos en el nuevo Plan Verizon.

Change Verizon Data Service Plan (Prepaid) - Android™ Tablet

Here's how to change the Prepaid Verizon data service plan on an Android tablet.

Check Verizon Data Service usage (Prepaid) - Android™ Tablet

Here's how to check your data on your prepaid, Android tablet.

Conserve Data Usage - Google+

Te mostramos cómo guardar datos en tu smartphone/tablet Android a través de la aplicación Google+

Preguntas frecuentes sobre Regalo de datos

Conoce sobre el programa de regalo de datos, el cual te permite dar datos adicionales a otros como regalo, así como también recibirlos.

Preguntas frecuentes sobre uso de datos

Conoce sobre una herramienta gratuita por Internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando los datos. Access it through My Verizon and My Verizon Mobile.

Forgot Verizon Data Service Username / Password (Prepaid) - Android™ Tablet

Here's how to view your username or reset your password for your Verizon data service on your Android tablet.

Set Up Verizon Prepaid Data Service - Android™ Tablet

Here's how to set up Verizon Prepaid data service for your Android tablet.

Verizon GizmoTablet™ - Allow / Deny Data Roaming

Here's how to turn data roaming for your GizmoTablet on or off.

Verizon GizmoTablet™ - Manage Data Usage

Here's how to change the data usage cycle, view data usage and set data warnings and/or limits on your GizmoTablet.

Verizon GizmoTablet™ - Turn Data On / Off

Here's how to turn mobile data for your GizmoTablet on or off.

Fecha y hora

Verizon GizmoTablet™ - Set Date and Time

If your GizmoTablet shows the incorrect date and/or time, here's how to correct it.

ID e información del dispositivo

Preguntas frecuentes sobre el cargo por dispositivo dañado

Obtén más información sobre el cargo por dispositivo dañado, el cual se cobra si entregas un dispositivo mal usado por uno de reemplazo certificado como nuevo.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Verizon GizmoTablet™ - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your GizmoTablet.

Verizon GizmoTablet™ - View MAC Address

Here's how to view the Wi-Fi MAC address for your GizmoTablet.

Verizon GizmoTablet™ - View Phone Number

Here's how to view the phone number for your GizmoTablet.

Configuraciones de dispositivos

GizmoHub App - Reassign Primary Guardian Profile

Here's how to reassign the primary guardian profile via the GizmoHub app.

Samsung GizmoTablet Simulator: Accessing Settings

Explore how to access settings on your Samsung GizmoTablet to change alert sounds, turn off GPS and more.

Samsung GizmoTablet Simulator: Adding an Account

Explore how to add an account on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your Samsung GizmoTablet by adjusting the screen timeout.

Samsung GizmoTablet Simulator: Changing Roaming Settings for a Trip

Find out how to change roaming settings on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Changing the Ringtone

Learn how to change the ringtone on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Configuring Location Settings

Learn how to manage location settings on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Managing Data Usage

Discover how to manage data usage on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Reducing Data Usage by Turning on Data Saver

Find out how to manage data usage with data saver on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Removing an Account

Explore how to remove an account on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Turning Airplane Mode On and Off

Una guía interactiva para configurar tu Samsung GizmoTablet en modo Airplane.

Samsung GizmoTablet Simulator: Using Battery Saver Mode

Learn how to switch to Battery Saver mode to save your Samsung GizmoTablet's battery life for the most important functions.

Turn TalkBack On / Off - Android

Te mostramos cómo activar o desactivar TalkBack para tu dispositivo Android.

Verizon GizmoTablet - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen saver, Sleep, Screen Zoom, etc.) for your GizmoTablet.

Verizon GizmoTablet™ - Manage Do Not Disturb Settings

If your GizmoTablet isn't receiving alerts for texts and email, here's how to check Do Not Disturb settings.

Verizon GizmoTablet™ - Reset All Settings

If your GizmoTablet crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info.

Verizon GizmoTablet™ - Restriction Settings

Here's how to allow or restrict access to services on your GizmoTablet.

Verizon GizmoTablet™ - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your GizmoTablet, view this info.

Verizon GizmoTablet™ - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your GizmoTablet.

Verizon GizmoTablet™ - Turn Screen Rotation On / Off

Here's how to check settings if the display on your GizmoTablet doesn't rotate or flip.

Email/Gmail

Gmail for Android - Reply to a Message

Te explicamos cómo responder un mensaje de Gmail desde tu smartphone o tablet Android.

Gmail™ para Android™ - Firma automática

Te explicamos cómo agregar, editar o eliminar una firma en los mensajes de Gmail en tu smartphone o tablet Android.

Gmail™ para Android™ - Redactar y enviar un mensaje

Descubre cómo redactar y enviar un mensaje de Gmail desde tu dispositivo Android.

Gmail™ para Android™ - Borrar mensajes

Te mostramos cómo borrar mensajes de Gmail de tu smartphone/tablet Android.

Gmail™ para Android™ - Ver mensajes

Conoce cómo ver un mensaje de Gmail en tu smartphone/tablet Android.

Samsung GizmoTablet Simulator: Forwarding an Email

Aprende cómo reenviar un correo electrónico en tu Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Replying to an Email

Discover how to reply to an email on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Sending an Email

A step-by-step visual guide for sending an email from your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Sending an Email to a Group

See how to send a group email on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Setting Up Corporate Email

Learn how to access your work email on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Setting Up Personal Email

See how to access your existing email account on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Switching Between Email Accounts

See how to access different email accounts on your Samsung GizmoTablet.

Puertos de email y mensajería estándar

Aquí encontrarás información sobre los puertos de mensajería de correo electrónico estándar, que te puede ayudar a configurar las opciones avanzadas de correo electrónico.

Actualizar contraseña de Gmail - Android™

Here's how to update the password for your Gmail account from your Android device.

Verizon GizmoTablet - View and Reply to an Email Message

Here's how to view and reply to an email message from your GizmoTablet.

Verizon GizmoTablet™ - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your GizmoTablet.

Verizon GizmoTablet™ - Compose and Send Email Message

Here's how to create and send an email message from your GizmoTablet.

Verizon GizmoTablet™ - Delete Email Messages

Here's how to delete email messages from your GizmoTablet.

Verizon GizmoTablet™ - Edit a Contact

Here's how to edit a contact from your GizmoTablet.

Verizon GizmoTablet™ - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your GizmoTablet.

Verizon GizmoTablet™ - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your GizmoTablet.

Verizon GizmoTablet™ - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your GizmoTablet.

Verizon GizmoTablet™ - Email Account Password and Server Settings

Here's how to update the personal email password and server settings for your GizmoTablet.

Verizon GizmoTablet™ - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your GizmoTablet.

Verizon GizmoTablet™ - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your GizmoTablet.

Verizon GizmoTablet™ - Manage Corporate Email Settings

Here's how to update work email settings for your GizmoTablet.

Verizon GizmoTablet™ - Perform a Gmail™ Sync

Here's how to sync Google email, contacts, calendar, etc. on your GizmoTablet.

Verizon GizmoTablet™ - Remove Gmail™ Account

Here's how to remove a Gmail (Google) account from your GizmoTablet.

Verizon GizmoTablet™ - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your GizmoTablet.

Video: Diagnóstico de problemas de email personal y corporativo
 (duración: 3:21)
Conoce cómo solucionar los problemas con tu email personal y corporativo con solo unos simples pasos.
Duración: 3:21

Find My Phone

Buscar mi dispositivo - Android™ - Localizar un dispositivo de manera remota

Te mostramos cómo usar Buscar mi dispositivo para ubicar tu dispositivo Android de forma remota.

Buscar mi dispositivo: Android™: Bloquear un dispositivo de manera remota

Aprende a usar Buscar mi dispositivo para ubicar y bloquear tu dispositivo de forma remota.

Buscar mi dispositivo: Android™: Hacer sonar un dispositivo de manera remota

Te mostramos cómo hacer sonar tu dispositivo Android de forma remota para que puedas encontrarlo.

Cómo encontrar tu teléfono/tablet extraviados o robados

Descubre cómo encontrar, rastrear y bloquear un dispositivo extraviado o robado. Obtén un localizador de tablet o teléfono para cualquier SO: Android, Apple, Windows, BlackBerry o teléfonos básicos.

Activar/desactivar Buscar mi dispositivo: Android™

Aquí tienes información sobre cómo localizar de forma remota, bloquear, hacer sonar o borrar la información de tu dispositivo Android.

GPS & Location Based Services

Encontrar mi móvil Samsung

Here's how to turn on Find My Mobile on your Samsung device.

GPS Location Settings - Android™

Aquí encontrarás información para ver/cambiar la configuración de ubicación GPS, lo que puede afectar la duración de la batería y la precisión de la ubicación.

GizmoHub App - Turn Satellite Map View On / Off

Here's how to switch to satellite view when checking your child's location via the GizmoHub app.

Google Maps™ - Agregar capas

Here's how to add layers in Google Maps.

Google Maps™ - Descargar un mapa sin conexión

Si no puedes conectarte a Internet o quieres evitar los cargos por datos globales mientras viajas, te mostramos cómo descargar un mapa.

Google Maps™ - Buscar ubicación actual

Here's how to find your current location in Google Maps.

Google Maps™ - Buscar indicaciones de conducción

Here's how to find driving directions with Google Maps.

Verizon GizmoTablet™ - Turn GPS Location On / Off

Here's how to turn GPS location for your GizmoTablet on or off.

Gestures & Motions

Google Maps™ - Gestos

Entérate cómo usar gestos con Google Maps en tu dispositivo.

Verizon GizmoTablet™ - Motions and Gestures

Here's how to manage motion-activated services for your GizmoTablet.

Copia de seguridad y restablecimiento de Google

Restore Contacts from Google™ Backups

Here's how to restore contacts from recent Google backups you've done.

Verizon GizmoTablet™ - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your GizmoTablet.

Home Screen

Samsung GizmoTablet Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your Samsung GizmoTablet for quick access to them.

Samsung GizmoTablet Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Samsung GizmoTablet to help organize your apps.

Samsung GizmoTablet Simulator: Adding and Deleting a Home Screen

See how to add and delete Home screens on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Adding emergency information to your Lock screen

Learn to add emergency information to your lock screen of your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Changing an icon's appearance

Find out how to change the appearance of an icon on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Changing the default Home screen

Learn to change the default home screen on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Use Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your Samsung GizmoTablet.

Verizon GizmoTablet - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your GizmoTablet.

Verizon GizmoTablet™ - Add Folders to Home Screen

Here's how to add folders to the Home screen of your GizmoTablet.

Verizon GizmoTablet™ - Add Widgets to Home Screen

Here's how to add a widget (e.g., weather, clock, calendar, etc.) to a Home screen on your GizmoTablet.

Verizon GizmoTablet™ - Remove Items from Home Screen

Here's how to remove items such as shortcuts, widgets and folders from the Home screen of your GizmoTablet.

Verizon GizmoTablet™ - Rename Home Screen Folder

Here's how to rename a Home screen folder on your GizmoTablet.

Verizon GizmoTablet™ - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your GizmoTablet.

Hotspot

Verizon GizmoTablet™ - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your GizmoTablet.

Verizon GizmoTablet™ - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your GizmoTablet.

Verizon GizmoTablet™ - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., allowed devices, timeout, etc.) on your GizmoTablet.

Verizon GizmoTablet™ - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your GizmoTablet on or off.

Verizon Mobile Hotspot FAQs – Get sharable Wi-Fi internet

Learn to use Mobile Hotspot on your phone or tablet to connect devices to the internet, using your current data plan. Find Unlimited & prepaid plans with Mobile Hotspot.

Internet & Web Browser

Chrome Browser - Android - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser if you're getting a 'page cannot be displayed' error or can't browse the internet.

Navegador Chrome™ - Android™ - Agregar un marcador de navegador

Ve cómo agregar un marcador a través del navegador Chrome en tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Permitir/bloquear cookies del navegador

Si no puedes navegar por Internet o ver las imágenes de los sitios web en tu dispositivo a través del navegador Chrome, consulta esta información.

Navegador Chrome™ - Android™ - Borrar un marcador de navegador

Te enseñamos cómo borrar un marcador guardado a través del navegador Chrome de tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Editar un marcador de navegador

Descubre cómo editar un marcador guardado a través del navegador Chrome de tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Abrir un marcador de navegador

Descubre cómo abrir un marcador guardado en el navegador Chrome en tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Guardar fotos desde el navegador

Aprende cómo guardar una foto a través del navegador Chrome en tu smartphone/tablet Android.

Navegador Chrome™ - Android™ - Activar/desactivar JavaScript

Te mostramos cómo revisar la configuración JavaScript, que a menudo te ayuda cuando no puedes ver páginas web en tu dispositivo.

Determining Internet Connection Speeds

Here's info on how to test your connection speeds if they're slower than expected.

Desactivar Work Offline - Navegador de Internet

Te mostramos cómo ver si estás fuera de línea si no puedes conectarte a Internet con una computadora con Internet Explorer, Chrome o Firefox.

Samsung GizmoTablet Simulator: Bookmarking a Website

Learn how to bookmark a website on your Samsung GizmoTablet, so it's easy to find later.

Samsung GizmoTablet Simulator: Navigating to a Website

Discover how to find a website using your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung GizmoTablet.

View Browser History - Android™

Here's how to view the browser history on your Android smartphone.

Teclado

Activar/desactivar entrada de voz - Android™

Aquí encontrarás información sobre cómo usar la entrada de voz de tu dispositivo Android para escribir sin usar las manos ni el teclado.

Idioma

Samsung GizmoTablet Simulator: Changing the Language

Discover how to change the language settings on your Samsung GizmoTablet.

Verizon GizmoTablet™ - Language Selection

Here's how to change the language used on your GizmoTablet.

Lock, Unlock, Password & Security

Preguntas frecuentes sobre el bloqueo de un dispositivo

Para evitar el robo de identidad y el fraude, los dispositivos comprados en Verizon se bloquean y no se pueden usar en la red de otro proveedor durante los primeros 60 días después de la compra.

GizmoHub App - Change Profile Password

Here's how to change the password for your Gizmo profile via the GizmoHub app.

Restore Default Settings - Samsung SCH-u410

Here's how to reset sound, display, phone and call settings on your Samsung SCH-u410.

Samsung GizmoTablet Simulator: Setting Screen Security

A visual guide for setting screen security on your Samsung GizmoTablet to help protect your private information.

Samsung GizmoTablet Simulator: Unlocking the Screen

See how to unlock the screen on your Samsung GizmoTablet.

Verizon GizmoTablet™ - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your GizmoTablet.

Verizon GizmoTablet™ - Set Lock Screen Notifications

Here's how to manage how notifications appear on your GizmoTablet when the screen is locked.

Verizon GizmoTablet™ - Set Up Screen Lock

Here's how to set up a screen lock option (password, pattern, etc.) for your GizmoTablet.

Verizon GizmoTablet™ - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your GizmoTablet.

Verizon GizmoTablet™ - Turn Off Screen Lock

Here's how to disable the screen lock setting (e.g., PIN, pattern, etc.) on your GizmoTablet.

Verizon GizmoTablet™ - Unlock Screen

Here's how to unlock the screen on your GizmoTablet.

Memoria/almacenamiento

Formatear tarjeta SD/de memoria usando una computadora

Te mostramos cómo formatear o borrar la tarjeta SD/de memoria usando una computadora.

Verizon GizmoTablet - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your GizmoTablet.

Verizon GizmoTablet™ - Check Device Storage

Here's how to check available space if your GizmoTablet runs slow / crashes, apps freeze or you can't save media.

Verizon GizmoTablet™ - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your GizmoTablet.

Verizon GizmoTablet™ - Format SD / Memory Card

Here's how to erase all data on the SD / memory card of your GizmoTablet.

Verizon GizmoTablet™ - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your GizmoTablet.

Verizon GizmoTablet™ - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your GizmoTablet to an SD / memory card.

Hotspot móvil

Samsung GizmoTablet Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Samsung GizmoTablet as a Mobile Hotspot, so you can share your data connection with other devices.

Música

Google Play™ Music - Android™ - Agregar una canción a una lista de reproducción en Music

Te mostramos cómo agregar una canción a una playlist de música a través de la aplicación Google Play Music.

Google Play™ Music - Android™ - Crear una lista de reproducción en Music

Te mostramos cómo crear una  playlist de música a través de la aplicación Google Play Music.

Google Play™ Music - Android™ - Borrar una lista de reproducción en Music

Te mostramos cómo borrar una playlist de música a través de la aplicación Google Play Music.

Google Play™ Music - Android™ - Reproducir archivos en Music

Te mostramos cómo reproducir archivos de música a través de la aplicación Google Play Music.

Google Play™ Music - Android™ - Quitar una canción de una lista de reproducción en Music

Te mostramos cómo quitar una canción de una playlist de música a través de la aplicación Google Play Music.

Google Play™ Music - Android™ - Cambiar el nombre de una lista de reproducción en Music

Te mostramos cómo cambiar el nombre de una playlist de música a través de la aplicación Google Play Music.

Verizon GizmoTablet™ - Move Music Files from Device

Here's how to transfer music files between your GizmoTablet and your computer.

Verizon GizmoTablet™ - Move Music Files to Device

Here's how to transfer music files between your GizmoTablet and a computer.

Navigating & Multitasking

Samsung GizmoTablet Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Navigating multiple Home screens

Find out how to navigate multiple Home screens on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Setting up GizmoTablet

See how to set up kid mode on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Switching back to standard mode

Learn how to switch to standard mode on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Switching to GizmoTablet

Learn how to switch to kid mode on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using Split Screen

See how to use split screen on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using picture-in-picture

See how to use picture-in-picture on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Samsung GizmoTablet.

Verizon GizmoTablet - Use Multi Window

Here's how to use two apps simultaneously on your GizmoTablet.

Verizon GizmoTablet™ - Turn Multi Window On / Off

Here's how to turn the Multi window function for your GizmoTablet on or off.

Operating System & Software

Android Operating System (OS) FAQs

Obtén información sobre el sistema operativo Android, incluyendo qué es, cómo encontrar tu versión actual del sistema operativo, cómo obtener una actualización y más.

Protect Against Downloading Ransomware Malware - Android™

Obtén información que te ayudará a proteger tu dispositivo de ransomware.

Eliminar Ransomware del dispositivo - Android™

Here's how to remove ransomware from your device.

Verizon GizmoTablet Software Update

This software update for the GizmoTablet optimizes device performance, resolves known issues, and applies the latest security patches.

Verizon GizmoTablet™ - Factory Data Reset (Powered Off)

Here's how to factory data reset your GizmoTablet if it's powered off or unresponsive.

Verizon GizmoTablet™ - Factory Data Reset (Powered On)

Here's how to factory / hard reset your GizmoTablet if the screen freezes or app, audio or sync issues occur.

Verizon GizmoTablet™ - Install Device Software Update

Here's how to check for and install software updates on your GizmoTablet.

Verizon GizmoTablet™ - View Software Version

Here's how to view the software version your GizmoTablet is running.

Tarjeta SIM

Sugerencias y trucos para la tarjeta SIM

Te damos unas sugerencias y trucos comunes para saber cómo usar una tarjeta SIM.

Samsung GizmoTablet Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Inserting and Removing the microSD Card

Find out how to insert and remove a microSD card from your Samsung GizmoTablet.

Unblock SIM PIN - Android Smartphones / Tablets

Conoce cómo desbloquear el PIN de la SIM de tu smartphone/tablet Android.

Verizon GizmoTablet - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your GizmoTablet.

Verizon GizmoTablet™ - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Gizmo Tablet or turn it on or off.

Verizon GizmoTablet™ - View SIM Card Number

Here's how to view the SIM card number associated with your GizmoTablet.

Redes sociales

Administrar la privacidad en Facebook®

Si quieres cambiar tu privacidad o seguridad en Facebook, te enseñamos cómo acceder a esas opciones.

Sounds, Volume & Audio

Verizon GizmoTablet - Set Notification Sounds

Here's how to select or change notification sounds on your GizmoTablet.

Verizon GizmoTablet™ - Turn Music and Sound Effects On / Off

Here how to turn Kids World sounds for your GizmoTablet on or off.

Verizon GizmoTablet™ - Turn Off All Sounds

Here's how to turn off all sounds on your GizmoTablet.

Verizon GizmoTablet™ - Vibrate Mode

Here's how to turn vibrate mode for your GizmoTablet on or off.

Verizon GizmoTablet™ - Volume Controls

Here's how to adjust volume if your GizmoTablet doesn't vibrate or play sounds when receiving calls / messages.

Status Indicators/Lights

Verizon GizmoTablet™ - View Signal Strength

Here's how to view signal strength on your GizmoTablet.

TV

Verizon GizmoTablet™ - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your GizmoTablet.

Text & Multimedia Messaging

Dar de baja iMessage - No se pueden enviar/recibir SMS/MMS en un dispositivo que no sea Apple

Obtén información que te ayudará si no puedes enviar o recibir mensajes de texto/MMS en un dispositivo que no sea de Apple.

Verizon GizmoTablet™ - Cut, Copy and Paste Text

Here's how to cut, copy, and paste text on your GizmoTablet.

Verizon GizmoTablet™ - View, Open or Close Recently Used Apps

Here's how to view, open, or close recently used apps on your GizmoTablet.

Verizon Messages - Android Tablet - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android tablet.

Video: Verizon Messages - Uso básico 
 (duración: 1:24)
Conoce sobre el uso básico de la aplicación Verizon Messages, una aplicación de mensajería de texto que te permite enviar y recibir mensajes, adjuntar fotos a tus mensajes o enviar un mensaje de grupo fácilmente.
Duración: 1:24

Video: Verizon Messages - Usa tu creatividad
 (duración: 1:31)
Agrégale un toque personal a tus mensajes con algunas herramientas simples de Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Duración: 1:31

Video: Verizon Messages - Estés donde estés
 (duración: 2:04)
Con Verizon Messages, programa un mensaje para mandarlo a otra hora u otro día y usa el modo "Driving" para conducir con seguridad cuando vas por la carretera.
Duración: 2:04

Tips, Tricks & Shortcuts

Android™ - Acceder a menús haciendo presión sobre la pantalla durante unos segundos

Te mostramos cómo ver las opciones del menú de aplicaciones en la pantalla de inicio de tu dispositivo Android.

Samsung GizmoTablet Simulator: Finding your Smart Switch device PIN

Learn how to find your Smart Switch device PIN your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Planning Your Day

Discover how to do plan your day with your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Searching Your Photos

Discover how to do a photo search using Google on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Searching Your Screen

Discover how to do a screen search using Google on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Setting Up Google Assistant™

See how to use set up Google Assistant on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Setting up Bixby

Learn how to set up Bixby on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Transferring content from your old device using external storage

Learn how to transfer content from your old device to your Samsung GizmoTablet using external storage.

Samsung GizmoTablet Simulator: Transferring content from your old device with a USB connection

Learn how to transfer content from your old device to your Samsung GizmoTablet with a USB connection.

Samsung GizmoTablet Simulator: Transferring content from your old device with a wiresless connection

Learn how to transfer content from your old device to your Samsung GizmoTablet with a wireless connection.

Samsung GizmoTablet Simulator: Using Bixby Home

Learn how to use Bixby Home on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using Bixby Reminder

Learn how to use Bixby reminders on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using Voice Actions

Discover how to use your voice in Google Now to write an email on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using Your Feed

See how to use Googleto automatically give you updates and information you want on your Samsung GizmoTablet.

Las 10 mejores cosas para hacer con tu nueva tablet

Aprende a configurar tu nueva tablet con características y funciones importantes. Aprovecha tu nueva tablet al máximo con estas sugerencias prácticas.

Verizon GizmoTablet™ - Capture a Screenshot

Here's how to capture a screenshot on your GizmoTablet.

Verizon GizmoTablet™ - Set Up Printing

Here's how to set up and add a printer to your GizmoTablet.

Visual & Hearing Accessibility

Configuración de accesibilidad - Android™

Te mostramos cómo configurar las opciones básicas de accesibilidad para tu smartphone o tablet Android.

Gestos de ampliación/Zoom táctil - Android™

Te mostramos cómo configurar los gestos de ampliación en tu smartphone o tablet Android.

Turn TalkBack On / Off - Android

Te mostramos cómo activar o desactivar TalkBack para tu dispositivo Android.

Wallpapers/Theme

Samsung GizmoTablet Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Samsung GizmoTablet.

Verizon GizmoTablet™ - Set Wallpaper

Here's how to set the Home screen image on your GizmoTablet.

Wi-Fi & Network

Samsung GizmoTablet Simulator: Connecting to a Wi-Fi Network

Learn how to use your Samsung GizmoTablet to connect to a Wi-Fi network, so you can access the internet without using data.

Verizon GizmoTablet™ - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your GizmoTablet with other Wi-Fi capable devices.

Verizon GizmoTablet™ - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your GizmoTablet.

Verizon GizmoTablet™ - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your GizmoTablet.

Verizon GizmoTablet™ - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your GizmoTablet to auto switch between Wi-Fi and mobile data.

Verizon GizmoTablet™ - Manually Add a Wi-Fi Network

Here's how to add a Wi-Fi network if the one you want doesn't display on your GizmoTablet.

Verizon GizmoTablet™ - Network Mode Settings

View this info on network mode settings if you're having issues with data services on your GizmoTablet.

Verizon GizmoTablet™ - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your GizmoTablet.

Verizon GizmoTablet™ - Reset Network Settings

Here's how to reset settings if your GizmoTablet can't connect to data or send / receive messages.

Verizon GizmoTablet™ - Tethered Modem Connection

Here's how to use your GizmoTablet as a modem to connect to the internet via USB or Bluetooth.

Verizon GizmoTablet™ - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your GizmoTablet on or off.

Video: Diagnóstico de problemas de una conexión Wi-Fi
 (duración: 2:55)
¿Tienes problemas con tu conexión a Wi-Fi? ¡No tengas miedo! Sigue estos sencillos pasos para activar tu conexión Wi-Fi.
Duración: 2:55