What is Connected Car Wi-Fi?

Connected Car Wi-Fi by Verizon provides fast, secure in-vehicle internet access, powered by America's best network. You can connect up to 8* internet devices (e.g., smartphones, tablets, laptops, gaming devices, etc.) to Wi-Fi in your vehicle. Browse the internet, stream videos and music, play games, keep the kids quiet - just like at home. You can also manage your Connected Car Wi-Fi with the Connected Vehicle app. *The number of devices that can be connected varies by vehicle.

What is the cost to use Connected Car Wi-Fi?

If you have an Unlimited plan you can add Connected Car Wi-Fi for $20/month. If you have a data-only plan you can add it for $10/month. Connected Car Wi-Fi service is a line on your existing Verizon account. It will appear on your monthly bill and in My Verizon under My Devices. Not with Verizon yet? Bentley, Lamborghini, Lexus, Mazda, Toyota, and Volkswagen customers can take advantage of our $20 Unlimited Prepaid plan by selecting the Prepaid option on the Connected Car plans page. Visit our Connected Car plans page for available plans and pricing details.

Which vehicles can use Connected Car Wi-Fi?

These models are compatible with Connected Car Wi-Fi: Bentley: Bentley Bentayga 2021 and newer BMW: Model year 2022 iX and i4 and model year 2023 and later eSIM equipped vehicles Genesis: All new 2024 and 2023 model years that have received the newest map update. Note: MY23 G70 is not eligible Hyundai: All 2024 and 2023 model years, Palisade, IONIQ 6 & IONIQ 5 models that have received the latest map update. Kia®: 2022 Carnival and newer models Lamborghini: Urus 2022 and newer Lexus: 2019 Lexus ES, 2019 LC, 2019 NX, 2019 RC, 2019, RC F, 2019 LS, 2019 ES, 2019 UX and 2019 RX Lexus vehicles are currently eligible to get Connected Car Wi-Fi service. Mazda: Select Mazda vehicles with Mazda Connect are eligible to get Connected Car Wi-Fi service Toyota: Select 2018, 2019 and 2020 model year vehicles are currently eligible to get Connected Car Wi-Fi service. Volkswagen: All VW vehicles manufactured between 2020-2024 using VW Car-Net® (only exception is eGolf). More makes and models will be added soon.

Which plans are eligible for Connected Car Wi-Fi?

Visit our Connected Car plans page to view: Car brands with Verizon Wi-Fi capabilities. Available plans and pricing details.

How do I get Connected Car Wi-Fi?

Visit our Connected Car page to sign up, including for a free trial. To learn how to sign up for the free trial visit How do I subscribe to Connected Car Wi-Fi after the free trial? You can also buy eligible Connected Car Wi-Fi subscriptions through the Connected Vehicle app. If you want more information about Connected Car Wi-Fi and how it works with your vehicle: Bentley: (866) 704-7172 BMW: Not eligible for free trial. Purchase subscription through the My BMW app Genesis: (866) 344-5283 Hyundai: (866) 344-5283 Kia: (866) 344-5283 Mazda: (877) 628-8933 Toyota/Lexus: (866) 484-9161 VW: (866) 704-7172

How do I subscribe to Connected Car Wi-Fi after the free trial?

After your free Connected Car Wi-Fi trial you'll be able to sign up from your device the next time you try to connect. You'll also receive a trial expiration email with the chance to subscribe to continue Connected Car Wi-Fi service. You can also buy eligible Connected Car Wi-Fi subscriptions through the Connected Vehicle app.

I'm not with Verizon yet. Can I still get Connected Car Wi-Fi?

If you don't have a Verizon mobile account and you have a compatible vehicle, you can sign up for a Prepaid Connected Car Wi-Fi plan. You can also buy eligible Connected Car Wi-Fi subscriptions through the Connected Vehicle app. Visit our Prepaid Connected Car Wi-Fi FAQs to learn more. You can also call Verizon and take advantage of our $20 Unlimited Prepaid option: Bentley: 866-704-7172 BMW: Customers that aren't already Verizon customers aren't eligible yet for BMW Personal eSIM. Genesis: 866-344-5283 Hyundai: 866-344-5283 Kia: 866-344-5283 Mazda: 877-628-8933 Toyota/Lexus: 866-484-9161 VW: 866-704-7172

What is the free trial for Connected Car Wi-Fi on Hyundai vehicles?

Try Connected Car Wi-Fi for free for 3 months or until you use 3 GB of data (whichever comes first).

How does the Connected Car Wi-Fi free trial work for Hyundai vehicles?

Here’s how the Connected Car Wi-Fi free trial works: Eligible Hyundai vehicles get an automatic email invitation for the Wi-Fi Hotspot trial: Use the link in the email to follow the prompts and enroll in the trial. Your free Wi-Fi Hotspot trial is automatically enabled after approximately 24 hours. During the trial you'll receive alerts when you have 50% and 10% of your trial data remaining. When you have 0% of your data remaining or your 3-month trial period has ended, we send an email letting you know the trial has expired and invite and ask you to subscribe for continued service. You can then subscribe to Connected Car Wi-Fi through your mobile device connected to your Hyundai vehicle, or follow the link in the email to subscribe via verizon.com. If your dealer didn’t complete your enrollment at the time of purchase: Visit Welcome to MyHyundai Select register Create your MyHyundai account Add your vehicle Note: An active Hyundai Bluelink subscription (complimentary for new original owners) is required. You can subscribe through your mobile device connected to your Hyundai vehicle, or follow the link in the email to subscribe via verizon.com.

How do I subscribe to Connected Car Wi-Fi in a Hyundai after the free trial?

Once you've used up your free trial data or reached the 3-month limit you'll receive a trial expiration email with the chance to subscribe to continue Connected Car Wi-Fi service.

How do I find the IMEI (device ID) of my Connected Car Wi-Fi hotspot embedded in a Hyundai?

Visit Connected Car Wi-Fi (Hyundai) - View Device ID (IMEI) to learn how.

My Amazon music streaming is not working. What do I do?

Confirm that your Wi-Fi is working. If your Wi-Fi is not working, use these steps to check: Connected Car Wi-Fi (Hyundai) - Turn Wi-Fi Hotspot On/Off. If your Wi-Fi is working, but Amazon music streaming is not, contact Hyundai Call Center 800-633-5151 (Option 6) or 855-225-8354.

What is the free trial for Connected Car Wi-Fi on Lexus and Toyota vehicles?

The connected car free trial is available for eligible vehicles and lasts until you use up your free data or exceed the specified time frame, whichever comes first. Lexus: 4 GB of data or 12 months Toyota: 2 GB of data or 6 months

How does the connected car Wi-Fi free trial work for Toyota and Lexus vehicles?

For eligible Lexus and Toyota vehicles you'll be given the chance to opt in to the free trial the first time you connect to the Connected Car Wi-Fi in your vehicle. During the trial you'll receive alerts when you have 50%, 25%, 10% and 0% of your trial data remaining. Once you have 0% of your data remaining, you'll receive an email letting you know that the trial has expired and asking you to subscribe for continued service.

How do I subscribe to Connected Car Wi-Fi in a Lexus or Toyota after the free trial?

Once you've used up your free trial data or reached the trial month limit you'll receive a trial expiration email with the chance to subscribe to continue Connected Car Wi-Fi service.

How do I find the IMEI (device ID) of my Connected Car Wi-Fi hotspot embedded in a Lexus or Toyota?

You can find the IMEI for Connected Car Wi-Fi in Lexus and Toyota vehicles on the screen of your vehicle's audio player. To learn how, visit: Connected Car Wi-Fi (Toyota) - View Device ID (IMEI) Connected Car Wi-Fi (Lexus) - View Device ID (IMEI)

Where can I find help managing Connected Car Wi-Fi in my vehicle?

Visit our Connected Car Wi-Fi Support page for help with your vehicle brand. Visit our Connected Vehicle app FAQs to learn about managing your service with the app.

Can I transfer my Connected Car Wi-Fi line to another eligible vehicle?

No. You can't transfer a Connected Car Wi-Fi line to another vehicle. You have to cancel your existing Connected Car Wi-Fi line of service and create a new one. To complete this process, click the Chat with us button at the bottom right corner of this page to contact one of our representatives.

How do I know my Connected Car Wi-Fi service is active?

Once you've added Connected Car Wi-Fi to your Verizon account, or created a new Verizon account with Connected Car Wi-Fi, connect a device to the Wi-Fi hotspot in your vehicle and check your internet connection. Visit our Connected Vehicle app FAQs to learn about managing your service with the app. Note: Always pay close attention to the road, don't use your device while driving, and don't drive when distracted.

How can I monitor data usage for Connected Car Wi-Fi?

The optimal way to subscribe to, monitor, and get support for your Connected Car Wi-Fi is through the Connected Vehicle App. Visit our Connected Vehicle app FAQs to learn more.

I need to suspend my Connected Car Wi-Fi line for a while. How do I do that?

If you need to temporarily suspend a Connected Car Wi-Fi line, click the Chat with us button at the bottom right corner of this page to contact one of our representatives. Our Suspend your mobile services FAQs has details on suspending a line.

What is the free trial for Connected Car Wi-Fi on Kia vehicles?

Try Connected Car Wi-Fi for free for 3 months or until you use 3 GB of data (whichever comes first).

How does the Connected Car Wi-Fi free trial work for Kia vehicles?

For eligible Kia vehicles you can begin the trial the first time you connect to the Connected Car Wi-Fi in your vehicle. During the trial you'll receive alerts when you have 50% and 10% of your trial data remaining. Once you have 0% of your data remaining or your trial period has ended, we'll send you an email letting you know the trial has expired and asking you to subscribe for continued service. You can subscribe through your mobile device connected to your Kia vehicle, or follow the link in the email to subscribe via verizon.com.

How do I subscribe to Connected Car Wi-Fi in a Kia after the free trial?

Once you've used up your free trial data or reached the 3-month limit you'll receive a trial expiration email with the chance to subscribe to continue Connected Car Wi-Fi service.

How do I find the IMEI (device ID) of my Connected Car Wi-Fi hotspot embedded in a Kia?

Visit Connected Car Wi-Fi (Kia) - View Device ID (IMEI) to learn how.

What is the free trial for Connected Car Wi-Fi on Mazda vehicles?

The connected car free trial is available on the Mazda CX-30 (2020 model) with Mazda Connect and lasts until you use up your 2 GB of free data or after 6 months, whichever comes first.

How does the connected car Wi-Fi free trial work for Mazda vehicles?

For eligible Mazda vehicles you'll be given the chance to opt in to the free trial the first time you connect to Connected Car Wi-Fi in your vehicle. During the trial you'll receive alerts when you have 50%, 25%, 10% and 0% of your trial data remaining. Once you have 0% of your data remaining, you'll receive an email stating that the trial has expired and asking you to subscribe for continued service.

How do I subscribe to Connected Car Wi-Fi in a Mazda after the free trial?

Once you've used up your free trial data or reached the trial month limit you'll receive a trial expiration email with the chance to subscribe to continue Connected Car Wi-Fi service. There are many ways to subscribe: Launch your Connected Car Wi-Fi in vehicle and sign up on your phone through the Verizon portal Call us at 877-628-8933 to get set up

How do I find the IMEI (device ID) of my Connected Car Wi-Fi hotspot embedded in a Mazda?

You can find the IMEI for Connected Car Wi-Fi within the Verizon marketing emails and clicking on the link to subscribe, entering your last name and zip code should display the IMEI along with a number to call. Visit Connected Car Wi-Fi (Mazda) - View Device ID (IMEI) for more information.

What is the free trial for Connected Car Wi-Fi on Lamborghini vehicles?

Try Connected Car Wi-Fi for free for 1 month or until you use 1 GB of data (whichever comes first).

How does the Connected Car Wi-Fi free trial work for Lamborghini vehicles?

For eligible Lamborghini vehicles you can begin the trial the first time you connect to the Connected Car Wi-Fi in your vehicle. During the trial you'll receive alerts when you have 50% of your trial data remaining. Once you have 0% of your data remaining or your trial period has ended, we'll send you an email letting you know the trial has expired and asking you to subscribe for continued service. You can subscribe through your mobile device connected to your vehicle, or follow the link in the email to subscribe via verizon.com.

How do I subscribe to Connected Car Wi-Fi in a Lamborghini after the free trial?

Once you've used up your free trial data or reached the 1-month limit you'll receive a trial expiration email with the chance to subscribe to continue Connected Car Wi-Fi service.

How do I find the IMEI (device ID) of my Connected Car Wi-Fi hotspot embedded in a Lamborghini?

Visit Connected Car Wi-Fi (Lamborghini) - View Device ID (IMEI) to learn how.

How do I sign up for Verizon connectivity for my BMW?

Sign up for unlimited connectivity powered by Verizon for your BMW through the My BMW app. If not already done, download the My BMW app. Sign in, click the Profile icon, scroll to 3rd Party Services and select Personal eSIM. Then follow the prompts to sign up. You can also refer to the BMW's Get Started Guide (PDF*).

What is Number Share - Vehicle and Multi-Vehicle Connect?

Easily switch between cars with Multi-Vehicle Connect: Access your data from up to 3 BMWs paired with your plan. Your plan is enabled when you log in to qualifying vehicles. You may be able to synchronize your BMW ID with your Personal eSIM in certain vehicles. Your car is your phone with Number Share - Vehicle. Pair your BMW to your phone and your vehicle can receive and make voice calls on Verizon’s nationwide network without requiring your phone.

Now that I've purchased the service with Verizon, how do I complete the setup?

You can check and configure Hotspot settings and add devices using the Personal Hotspot app in the All Apps menu of the vehicle. You can then confirm the network name, set a password, and enable/disable the network. You can also refer to BMW’s Get Started Guide (PDF*) for instructions.

How do I unpair a BMW vehicle with my Verizon plan?

The customer can initiate profile deletion in the vehicle, or also delete their eSIM profile from the vehicle using the My BMW app. See the Get Started Guide (PDF*) from BMW for details.

What is the free trial for Connected Car Wi-Fi on Bentley vehicles?

The Connected Car free trial is available for eligible Bentley vehicles and lasts until you use up 1 GB of data or after 30 days, whichever comes first.

How does the Connected Car Wi-Fi free trial work for Bentley vehicles?

For eligible Bentley vehicles you can begin the trial the first time you connect to the Connected Car Wi-Fi in your vehicle. During the trial you'll receive alerts when you have 50% and 0% of your trial data remaining. Once you have 0% of your data remaining or your trial period has ended, we'll send you an email letting you know the trial has expired and asking you to subscribe for continued service. You can subscribe through your mobile device connected to your Bentley vehicle, or follow the link in the email to subscribe via verizon.com.

How do I subscribe to Connected Car Wi-Fi in a Bentley after the free trial?

Once you've used up your free trial data or reached the day limit you'll receive a trial expiration email with the chance to subscribe to continue Connected Car Wi-Fi service. You can also call Verizon at 866-704-7172 to subscribe or for plan questions specific to your vehicle.

How do I find the IMEI (device ID) of my Connected Car Wi-Fi hotspot embedded in a Bentley?

Visit Connected Car Wi-Fi (Bentley) - View Device ID (IMEI) to learn how.

What is the free trial for Connected Car Wi-Fi on Volkswagen (VW) vehicles?

The Connected Car free trial is available for eligible VW vehicles and lasts until you use up 1 GB of data or after 30 days, whichever comes first.

How does the connected car Wi-Fi free trial work for VW vehicles?

For VW vehicles with embedded Connected Car Wi-Fi, the trial begins when you enroll with VW in the VW Car-Net Trial, which includes Wi-Fi. During the trial you'll receive an alert from Verizon when you have used 50% of your trial data. Once you have used up all your remaining data, you'll receive an email letting you know that the trial has expired and asking you to subscribe for continued service.

How do I subscribe to Connected Car Wi-Fi in a VW after the free trial?

Once you've used up your free trial data or reached the trial month limit you'll get a trial expiration email from Verizon with the chance to continue your Connected Car Wi-Fi service. You can also visit our Connected Car page to add Connected Car Wi-Fi to your account.

How do I find the IMEI (device ID) of my Connected Car Wi-Fi hotspot embedded in a VW?

You can find the IMEI for Connected Car Wi-Fi in VW vehicles in the "Vehicle Information" section of your VW Car-Net mobile app. Visit Connected Car Wi-Fi (Volkswagen) - View Device ID (IMEI) to learn how.

What is the free trial for Connected Car Wi-Fi on Genesis vehicles?

The Connected Car free trial is available for eligible Genesis vehicles. The free trial lasts until you use 3 GB of data or after 3 months, whichever comes first. A Genesis Connected Services subscription is required.

How does the Connected Car Wi-Fi free trial work for Genesis vehicles?

Here’s how the Connected Car Wi-Fi free trial works: Eligible Genesis vehicles get an automatic email invitation for the Wi-Fi Hotspot trial. Use the link in the email to follow the prompts and enroll in the trial. Your free Wi-Fi Hotspot trial is automatically enabled after approximately 24 hours. During the trial you receive alerts when you have 50% and 10% of your trial data remaining. When you have 0% trial data remaining or your 3-month trial period has ended, we send an email letting you know the trial has expired and invite and ask you to subscribe for continued service. You can then subscribe to Connected Car Wi-Fi through your mobile device connected to your Genesis vehicle, or follow the link in the email to subscribe via verizon.com. You can also call Verizon at 866-344-5283 to subscribe or for plan questions specific to your vehicle. Note: An active Genesis Connected Services subscription (complimentary for new original owners) is required.

How do I find the IMEI (device ID) of my Connected Car Wi-Fi hotspot embedded in a Genesis?

Visit Connected Car Wi-Fi (Genesis) - View Device ID (IMEI) to learn how.

My Amazon music streaming is not working. What do I do?

Confirm that your Wi-Fi is working. If your Wi-Fi is not working, use these steps to check: Connected Car Wi-Fi (Genesis) - Turn Wi-Fi Hotspot On/Off. If your Wi-Fi is working, but Amazon music streaming is not, contact Genesis Customer Care at 844-340-9741.

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¿Qué es Wi-Fi para auto conectado?

¿Cuál es el costo por usar Wi-Fi para auto conectado?

¿Qué vehículos pueden usar Wi-Fi para auto conectado?

¿Qué planes son elegibles para Wi-Fi para auto conectado?

¿Cómo puedo obtener Wi-Fi para auto conectado?

¿Cómo me inscribo en Wi-Fi para auto conectado después de la prueba gratis?

Aún no soy cliente de Verizon. ¿Puedo obtener Wi-Fi para auto conectado?

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¿Dónde puedo encontrar ayuda para administrar Wi-Fi para auto conectado en mi vehículo?

¿Puedo transferir mi línea de Wi-Fi para auto conectado a otro vehículo elegible?

¿Cómo sé que mi servicio de Wi-Fi para auto conectado está activo?

¿Cómo puedo monitorear el uso de datos de Wi-Fi para auto conectado?

Necesito suspender mi línea de Wi-Fi para auto conectado por un tiempo. ¿Cómo hago?

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¿En qué consiste la prueba gratis de Wi-Fi para auto conectado en vehículos Bentley?

¿Cómo funciona la prueba gratis de Wi-Fi para auto conectado en vehículos Bentley?

¿Cómo me inscribo en Wi-Fi para auto conectado en un Bentley después de la prueba gratis?

¿Cómo encuentro el IMEI (identificador de dispositivo) de mi hotspot de Wi-Fi para auto conectado integrado en un Bentley?

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¿Cómo me suscribo a la conectividad de Verizon para mi BMW?

¿Qué es Number Share - Vehículo y Multi-Vehicle Connect?

Ahora que compré el servicio con Verizon, ¿cómo completo la instalación?

¿Cómo desvinculo un vehículo BMW de mi plan de Verizon?

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¿En qué consiste la prueba gratis de Wi-Fi para auto conectado en vehículos Genesis?

¿Cómo funciona la prueba gratis de Wi-Fi para auto conectado en los vehículos Genesis?

¿Cómo encuentro el IMEI (identificador de dispositivo) de mi hotspot Wi-Fi para auto conectado integrado en un Genesis?

El streaming de música de Amazon no funciona. ¿Qué hago?

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¿En qué consiste la prueba gratis de Wi-Fi para auto conectado en vehículos Hyundai?

¿Cómo funciona la prueba gratis de Wi-Fi para auto conectado en los vehículos Hyundai?

¿Cómo me suscribo a Wi-Fi para auto conectado en un Hyundai después de la prueba gratis?

¿Cómo encuentro el IMEI (ID de dispositivo) de mi hotspot Wi-Fi para auto conectado integrado en un Hyundai?

El streaming de música de Amazon no funciona. ¿Qué hago?

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¿En qué consiste la prueba gratis de Wi-Fi para auto conectado en vehículos Kia?

¿Cómo funciona la prueba gratis de Wi-Fi para auto conectado en vehículos Kia?

¿Cómo me suscribo a Wi-Fi para auto conectado en un Kia después de la prueba gratis?

¿Cómo encuentro el IMEI (identificador de dispositivo) de mi hotspot de Wi-Fi para auto conectado integrado en un Kia?

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¿En qué consiste la prueba gratuita de Wi-Fi para auto conectado para vehículos Lamborghini?

¿Cómo funciona la prueba gratuita de Wi-Fi para auto conectado en los vehículos Lamborghini?

¿Cómo me suscribo a Wi-Fi para auto conectado en un Lamborghini después de la prueba gratuita?

¿Cómo encuentro el IMEI (ID de dispositivo) de mi hotspot de Wi-Fi para auto conectado integrado en un Lamborghini?

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¿En qué consiste la prueba gratis de Wi-Fi para auto conectado en vehículos Lexus y Toyota?

¿Cómo funciona la prueba gratis de Wi-Fi para auto conectado en los vehículos Toyota y Lexus?

¿Cómo me suscribo a Wi-Fi para auto conectado en un Lexus o Toyota después de la prueba gratis?

¿Cómo encuentro el IMEI (identificador de dispositivo) de mi hotspot de Wi-Fi para auto conectado integrado en un Lexus o Toyota?

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¿En qué consiste la prueba gratis de Wi-Fi para auto conectado en vehículos Mazda?

¿Cómo funciona la prueba gratis de Wi-Fi para auto conectado en los vehículos Mazda?

¿Cómo me suscribo a Wi-Fi para auto conectado en un Mazda después de la prueba gratis?

¿Cómo encuentro el IMEI (identificador de dispositivo) de mi hotspot de Wi-Fi para auto conectado integrado en un Mazda?

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Preguntas frecuentes sobre Wi-Fi para auto conectado

¿Qué es Wi-Fi para auto conectado?

¿Cuál es el costo por usar Wi-Fi para auto conectado?

¿Qué vehículos pueden usar Wi-Fi para auto conectado?

¿Qué planes son elegibles para Wi-Fi para auto conectado?

¿Cómo puedo obtener Wi-Fi para auto conectado?

¿Cómo me inscribo en Wi-Fi para auto conectado después de la prueba gratis?

Aún no soy cliente de Verizon. ¿Puedo obtener Wi-Fi para auto conectado?

Asistencia adicional

Wi-Fi para auto conectado - Resumen de asistencia

Preguntas frecuentes sobre Wi-Fi Prepaid para auto conectado

Preguntas frecuentes sobre la aplicación Auto conectado

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