This video will help Verizon customers understand how their broadband service performs.
Let’s look at how to properly test your Verizon internet speed and what affects it.
Verizon’s free network Speed Test is the only one we recommend for Verizon customers.
Unlike other third party speed tests, which may give inaccurate reading for the speed of your Verizon service because they pass through multiple networks, firewalls and security protocols, Verizon’s Speed Test measures the speed from your home router or device to our Verizon Network.
The test first measures speeds from your home router to Verzion's core network followed by a subsequent test to your specific equipment like a laptop or tablet. Although both measures are useful for you, it is only the speed from your home router to the Verizon network that Verizon advertises.
Verizon’s goal is to get as many of your devices as possible running at their full potential so you can stream, game and share more (add disclaimer on the screen that says, “Your speeds might be limited by the use of older equipment which may be incapable of faster speeds”)
To get the best measurement of your broadband speed, connect your computer directly to your Verizon router, because a hardwired ethernet connection will typically give you faster speeds.
Then use the Verizon Speed Test through verizon dot com slash speed test. This is how our technicians test your speed, too.
If you don’t have a wired connection, or if you are testing from a device like a smartphone, you can run the test over WiFi. On a mobile device, the test may also be run from the My Fios app.
Since there are a lot of factors that could affect your speed capability, let’s look at some of the most common.
It helps to know that the data speed you purchase is called bandwidth. Think of it as a big pipe coming into your house.
So if you have 1G service and you’re running two laptops at 200 megabits per second, you’re using 400 megabits per second and there’s less room in the pipe.
That means that more bandwidth is taken up with every device that’s in use, possibly resulting in slower internet speeds.
When you’re on a WiFi connection, there are also physical factors to consider, like how far the device is from the WiFi router, the types of construction material like wood or bricks that the WiFi signal has to pass through, and even interference from microwaves, security systems or devices on neighboring WiFi networks.
You should also consider that each device may have limitations like older interface cards and Ethernet connection ports that aren’t capable of faster speeds.
If you’ve done the troubleshooting and still want better WiFi speed results, WiFi extenders may be a good way to increase speeds in parts of your house farther away from your router.
The Verizon Speed Test. It’s the recommended way to find out how your connection measures up.