With My Verizon, it's easier than ever to check your upgrade eligibility and get the latest and greatest devices on the market. This video shows the steps from selecting your new device through completing your order.
Cómo actualizar tu dispositivo
It's now easier than ever to check your upgrade eligibility and get the latest and greatest devices on the market. To get started, simply click on My Verizon from the main navigation, and sign in. If your device is paid off or out of contract, "Upgrade Eligible" will be noted in blue above your device. If you don't see a notification, just click on the device to see more details around the upgrade eligibility status. Then, click the red Upgrade Options button to begin the upgrade process.
Once you've satisfied any remaining device payments (if applicable), you can check out all the great phones and devices that are available. You can filter based on things like brand, features, operating system, or price. You can compare up to 4 at once, or click on any device for more information.
Once you've found the perfect fit for you, select any available options like color or memory size. Payment options are based on eligibility. You may have a choice of device payment, or fill retail price. There's also a 2-year contract option for tablets. Make your selection, then click Next Step.
Next you may be asked to confirm your pricing selection and then click Continue.
You may get a notification to either continue on, or choose to trade-in an old device and if eligible, could receive an account credit or a Verizon Electronic Gift Card. If you'd like to trade in an old device, just follow the prompts. If you don't see the option to trade-in here, no worries, you'll have the opportunity to trade-in from the shopping cart. Either way, next, you'll continue on to choose the device protection coverage that's right for you.
If you're not already one of Verizon's great Unlimited Plans, You'll then be given the option review your plan, or may be prompted to change your plan. To learn about other plans that are available, or to upgrade one of the Unlimited Plans to enjoy unlimited data, talk and text, click the plan options presented to you, or you can click to Keep your Plan. Make your plan selection and click Add plan to cart.
Your shopping cart will show the total cost for your purchase today, and what your monthly charges will be. If you need to make a change or revise any items in your cart, just use the link below each section. Then, enter any promo codes you may have and click checkout to continue or to checkout with PayPal, click here.
In order to complete your order, you'll need to review the checkout page. You'll first see your delivery options. Puedes elegir si quieres que te enviemos un dispositivo nuevo o, si el servicio está disponible, verás una opción para recogerlo en una tienda local. If you select In-Store Pickup, you'll be prompted to complete a customer verification.
Once you've made your shipping or pickup selection, provide the required information. Next, review your payment and shipping information, and then click to validate.
Under the "Device Information" section, you'll see that we've assigned a phone number for your new device. If you'd like to change this number, click Edit. Select I want a new number to choose a different number than the one provided. Just select a new number from the drop down menu. You can also transfer a number from another carrier. You'll need to provide the existing mobile number, account number, pin, name of the account holder, and the billing address.
Once you've made your choice, review and agree to the Terms & Conditions, and customer agreement, and then click to Place Your Order.
You will also receive and email confirmation which you should save for your records. That's it - the simple, intuitive and quick way to upgrade to the latest device.
