Kyocera DuraForce Ultra 5G UW

Calificación 2.0 de 5

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Presentamos el Kyocera DuraForce Ultra 5G UW, un smartphone ultrarresistente y confiable con velocidades 5G.1 La batería de larga duración con capacidad de carga inalámbrica se mantiene cargada durante tus largas jornadas de trabajo.2 Responde los correos electrónicos y mensajes de texto y ve videos en la pantalla táctil FHD+ de 5.45 pulgadas con tecnología de uso con dedos húmedos o guantes, fabricada con cristal Sapphire Shield™.3 Los altavoces dobles frontales ultrapotentes y los 4 micrófonos con cancelación de ruido permiten una comunicación rápida y confiable en entornos complicados. Las cámaras principal de 24 MP y gran angular de 16 MP compatibles con el modo subacuático del DuraForce Ultra 5G capturan todo, incluso en condiciones de poca luz o en entornos en movimiento. Ahora con la cobertura de 5G Nationwide y el rendimiento incomparable de 5G Ultra Wideband.1

Este dispositivo solo admite 5G UW de banda alta (mmWave), 5G Nationwide y 4G LTE.

Reseñas

Calificación 2.0 de 5

2.0/5

152 reseñas

19%

de las reseñas recomiendan este producto.

KYOCERA won't honor their warranty

Calificación 1 de 5

Andre · 11 días hace

I asked for the sturdiest phone Verizon had. I was given this phone. Had performance issues from day one. The screen routinely froze. You just had to wait for it to get over it. Sometimes plugging it in helped. 4 months in it died. Went completely unresponsive. I turned it in under warranty. I got a "new" one. Same freezing issue. Whatever. 2 months later the screen went black. The next day it would barely register power being plugged in. Just in case you weren't following 4 months plus 2 months is 6 months which is less than a year. This phone supposedly has a one year warranty. Even without restarting the clock on the warranty I was only halfway in the warranty period. Response: DENIED. I have already used my warranty. The phone is undamaged. I even had a case for this $1000 brick.

Asistencia al cliente de Kyocera - 7 días hace

We're sorry for the trouble that you've been having with your phone. It is not clear who you have been contacting about a 1-year warranty, but Kyocera provides a 2-year standard manufacturer's warranty on the DuraForce Ultra 5G. The details of this warranty are explained on our website at: https://kyoceramobile.com/warranty/. Additionally, we continue to release software updates to address bugs and make enhancements. Two recent software updates included improvements to the touchscreen behavior and corrected problems that could result in the phone becoming unresponsive. The issues you experienced may be resolved by these software updates. Please check for the latest software updates and, if the problems persist, contact our customer support team for further assistance and to inquire about your phone's warranty. Customer support can be reached at 1-800-349-4478 or online at kyoceramobile.com/contactus/support/. Kyocera

DO NOT BUY THIS LEMON

Calificación 1 de 5

Junk phone · 13 días hace

I've had Kyocera phones since 2014, always been happy. I'm on my second one since September of this model and the new one is doing the same thing as the original. Locks up, turns off and won't come on for hours. Screen doesn't respond to touch. Won't connect to the internet even with 5 bars. Sits on the charger overnight and doesn't charge. Do not buy this phone!!!!!!

Asistencia al cliente de Kyocera - 7 días hace

We understand your frustration. Kyocera routinely releases software updates to improve the user experience such as the issues you experienced with the screen. We also recently released a software update to address touchscreen and lock up issues. Please update the software in your phone and if the problems persist contact our customer support team at 1-800-349-4478 for assistance. Kyocera

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Kyocera DuraForce Ultra 5G UW

Desde

$24.99/mes

por 36 meses, 0% APR

Kyocera DuraSport 5G UW

Desde

$16.11/mes

por 36 meses, 0% APR

Vida útil de la batería

Up to 4G: 27 hrs. / 5G: 15 hrs. (estimated)

Hasta 26.3 horas

Pantalla

Pantalla IPS LCD con control táctil, FHD+, de 5.45 pulgadas con cristal Sapphire Shield™

Pantalla táctil capacitiva FHD+, IPS LCD con CORNING® GORILLA® GLASS 6

Reseñas

Calificación 2.0329 de 5

152 Reseñas

Calificación 2.9032 de 5

31 Reseñas

Almacenamiento

128 GB (sujeto a disponibilidad)

64 GB (sujeto a disponibilidad)

Cámara trasera

24 MP con Super Night Vision y 16 MP de visión ultra gran angular

48 MP con Super Night Vision y 16 MP de visión ultra gran angular

Colores

1. 5G Ultra Wideband disponible en ciertas áreas. 5G Nationwide disponible en más de 2,700 ciudades.
2. El cargador inalámbrico se vende por separado.
3. Según pruebas independientes.
4. SOS y PTT requieren suscripción.
5. La función de comunicación de voz de misión crítica de seguridad pública (MCPTT) funciona en la red 4G.
6. La capacidad para tocar con guantes y en húmedo no está disponible en el modo 2G GSM 3.
7. IPX5/IPX8 para sumergir en agua hasta 6.5 pies (2 m) durante un máximo de 30 minutos.
8. Resistencia al polvo con certificación IP6X.
9. Para garantizar la impermeabilidad del teléfono, asegúrate de que la ranura para la tarjeta SIM/micro SD, el puerto del cargador y las tapas del enchufe de audio estén siempre bien selladas.
10. Norma militar 810H contra polvo, golpes, vibraciones, temperaturas extremas, lluvia torrencial, baja presión, radiación solar, niebla salina, humedad, descongelación y lluvia helada.

Diseño

profundidad

0.63 pulgadas.

ancho

2.95 pulgadas.

peso

9.81 onzas

Altura

6.50 pulgadas

Accesibilidad

HD Voice

Usa voz HD, videollamadas y llamadas de voz y datos simultáneas. Habilita las llamadas Wi-Fi y realiza llamadas en cualquier lugar donde haya conexión Wi-Fi

Compatible con equipos de asistencia auditiva

M4/T3

Batería

Tiempo máximo de inactividad

13 días

Tiempo máximo de uso

4G: 27 horas / 5G: 15 horas (estimado)

Batería

4,500 mAh (no desmontable)

Red

Red 4G

LTE: B12, B13, B5, B4, B66, B3, B2, B1, B7, B48 Combinaciones CA: 4CA

Wi-Fi

802.11a/b/g/n/ac/r/k, 2.4 y 5 GHz

SAR (Tasa de absorción de energía)

Cabeza: 0.78 vatios/kg; cuerpo: 0.80 vatios/kg, hotspot: 0.97 vatios/kg

FCC ID

V65E7110

Red global

GSM: B5, B8, B3, B2 (850, 900, 1800, 1900MHz), UMTS: B5, B8, B2, B1 (850, 900, 1900, 2100 MHz)

Red 5G

5G NR: FR1 — n2 (1900), n5 (850), n66 (1700) FR2 — n260 (39 GHz), n261 (28 GHz)

Cámara

Cámara frontal

8 MP con reconocimiento facial

cámara

24 MP con Super Night Vision y 16 MP de visión ultra gran angular

Rendimiento

Almacenamiento

128 GB (ROM) + 6 GB (RAM)

Procesador

Qualcomm Snapdragon 765 5G, Octa-core, GPU: Adreno 620

Memoria expandible

Hasta 1 TB

Sistema operativo

Android 10

Pantalla

Pantalla

Pantalla IPS LCD con control táctil, FHD+, de 5.45 pulgadas con cristal Sapphire Shield™

SKU Nº

SKU Nº

KYOE7110

Contenido de la caja

  • Teléfono (con tarjeta SIM preinstalada)
  • Batería de polímero de iones de litio duradera integrada
  • Cable USB tipo C/adaptador
  • Folletos

1. 5G Ultra Wideband disponible en ciertas áreas. 5G Nationwide disponible en más de 2,700 ciudades.
2. El cargador inalámbrico se vende por separado.
3. Según pruebas independientes.
4. SOS y PTT requieren suscripción.
5. La función de comunicación de voz de misión crítica de seguridad pública (MCPTT) funciona en la red 4G.
6. La capacidad para tocar con guantes y en húmedo no está disponible en el modo 2G GSM 3.
7. IPX5/IPX8 para sumergir en agua hasta 6.5 pies (2 m) durante un máximo de 30 minutos.
8. Resistencia al polvo con certificación IP6X.
9. Para garantizar la impermeabilidad del teléfono, asegúrate de que la ranura para la tarjeta SIM/micro SD, el puerto del cargador y las tapas del enchufe de audio estén siempre bien selladas.
10. Norma militar 810H contra polvo, golpes, vibraciones, temperaturas extremas, lluvia torrencial, baja presión, radiación solar, niebla salina, humedad, descongelación y lluvia helada.

Calificación 2.0 de 5

2.0/5

152 reseñas

19%

de las reseñas recomiendan este producto.

Calificación 5 de 5
24 reseñas
Calificación 4 de 5
6 reseñas
Calificación 3 de 5
13 reseñas
Calificación 2 de 5
17 reseñas
Calificación 1 de 5
92 reseñas

KYOCERA won't honor their warranty

Calificación 1 de 5

Andre · 11 días hace

I asked for the sturdiest phone Verizon had. I was given this phone. Had performance issues from day one. The screen routinely froze. You just had to wait for it to get over it. Sometimes plugging it in helped. 4 months in it died. Went completely unresponsive. I turned it in under warranty. I got a "new" one. Same freezing issue. Whatever. 2 months later the screen went black. The next day it would barely register power being plugged in. Just in case you weren't following 4 months plus 2 months is 6 months which is less than a year. This phone supposedly has a one year warranty. Even without restarting the clock on the warranty I was only halfway in the warranty period. Response: DENIED. I have already used my warranty. The phone is undamaged. I even had a case for this $1000 brick.

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Asistencia al cliente de Kyocera - 7 días hace

We're sorry for the trouble that you've been having with your phone. It is not clear who you have been contacting about a 1-year warranty, but Kyocera provides a 2-year standard manufacturer's warranty on the DuraForce Ultra 5G. The details of this warranty are explained on our website at: https://kyoceramobile.com/warranty/. Additionally, we continue to release software updates to address bugs and make enhancements. Two recent software updates included improvements to the touchscreen behavior and corrected problems that could result in the phone becoming unresponsive. The issues you experienced may be resolved by these software updates. Please check for the latest software updates and, if the problems persist, contact our customer support team for further assistance and to inquire about your phone's warranty. Customer support can be reached at 1-800-349-4478 or online at kyoceramobile.com/contactus/support/. Kyocera

DO NOT BUY THIS LEMON

Calificación 1 de 5

Junk phone · 13 días hace

I've had Kyocera phones since 2014, always been happy. I'm on my second one since September of this model and the new one is doing the same thing as the original. Locks up, turns off and won't come on for hours. Screen doesn't respond to touch. Won't connect to the internet even with 5 bars. Sits on the charger overnight and doesn't charge. Do not buy this phone!!!!!!

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Asistencia al cliente de Kyocera - 7 días hace

We understand your frustration. Kyocera routinely releases software updates to improve the user experience such as the issues you experienced with the screen. We also recently released a software update to address touchscreen and lock up issues. Please update the software in your phone and if the problems persist contact our customer support team at 1-800-349-4478 for assistance. Kyocera

This phone is garbage !

Calificación 1 de 5

Dean · 15 días hace

I've been a Kyocera owner for years with good luck till I bought this phone last year. This phone when I bought it kept turning itself on and off on it's own for the first month. Dropping what ever you were doing at the time. Kyocera finally had a update that fixed the problem. Now on 5-9-2022 my phone did another recent Kyocera update and since then it is turning itself on and off again. Also killing my battery dead within 30 minutes. The battery is getting really hot to were you can feel the heat when touching the phone. When I go to charge the battery it stops charging at around 10 to 20 percent then shuts the phone down to cool off. This has just happened since the new update. I've tried to contact Verizon support but its impossible when it keeps dropping the calls when self rebooting. I'm a truck driver so this adds to the frustration.

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Tough but Glitchy

Calificación 1 de 5

Shoe · 15 días hace

This phone is tough. It has proved that to me many times. Unfortunately, it has also proved how unreliable the software is. Hangs up. Locks up. Screen not precisely calibrated. And the camera? Yikes. Amateurish at best. A real shame because I think all phones should be this tough mechanically. Oh, and I cannot forget the battery. This phone discharges like mad and I have had it get so hot it will not charge!

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Worse phone I've had!!

Calificación 1 de 5

Bob27 · 17 días hace

Freeze's for extended periods of time! Not tough at all. VERY disappointed

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Unreliable!!

Calificación 2 de 5

paulyd707 · 23 días hace

It was okay at first, but after a couple of months, it started going nuts - opening apps by itself, screen jumping around, etc.After many months, and a few updates, I guess, this stopped. However, what began after word was freezing. The phone will now freeze about once/week for 5-15 minutes at a time. Then yesterday, it went completely dead while sitting in the console of my truck. Wouldn't turn on, no screen, no connectivity, no lights, no charging. I tried everything to get it to turn on, no luck. This morning, while I was trying to get some info online about replacement etc., the phone just came on magically. Contacted Verizon - they were useless. Had me rest apps, thern asked if there was a freezing problem. Of course the answer was no, but so what?! It could happen in a week, or a day or a month. Don't by this phone. The durability is not worth the unreliability. As a side note, worst camera ever. So slow, pics are mediocre, and there's a 50/50 chance the photo won't save to your phone anyway.

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Asistencia al cliente de Kyocera - 7 días hace

We understand your frustration. Kyocera routinely releases software updates to improve the user experience such as the issues you experienced with the screen. We also recently released a software update to address occasional freezing issues. Please update the software in your phone and if the problems persist contact our customer support team at 1-800-349-4478 for assistance. Kyocera

Pointless

Calificación 1 de 5

MRitz · 26 días hace

Had this model for years, this upgrade has been horrible. Multiple freezing, unable to reboot. The "unbreakable" sapphire shield... Shattered! This all happened within 30 days of purchase!?! Very slow, pathetic camera. Wow! May have to ditch Kyocera aftet this.

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Asistencia al cliente de Kyocera - 16 días hace

We understand what you're experiencing is frustrating, and Kyocera is continually releasing software updates to correct known issues. We want to help make this a better experience, please contact our customer support team at 1-800-349-4478 to inquire about your Kyocera 2-year standard manufacturer's warranty. Kyocera

Drove over with my car and not a scratch

Calificación 4 de 5

Joe Seraphin · 28 días hace

This phone is indestructible. I also had it submerged in salt water for about 20 minutes while on and when I got it out of the water it was still on and working perfectly, not even any speaker or mic problems. I also LOVE the button layout, WAY BETTER THAN S22+, HOWEVER this phone does ghost touch a lot, camera does not reload (cannot snap a second photo i.e.) without closing camera sometimes, screen becomes non responsive sometimes.

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Asistencia al cliente de Kyocera - 8 días hace

Thanks for your review! Please check for software updates, as there have been fixes applied including an improvement in the touchscreen behavior. If you still experience the issue, contact our customer support team at 1-800-349-4478 for assistance. Kyocera

I crack the screen /solution for glitches

Calificación 4 de 5

Alan · 1 mes hace

Sí, recomendaría este producto.

I work in a auto shop environment. I have dropped the phone at home off the kitchen table and cracked the screen in a diagonal upper left to lower right. Crazy!! I have dropped this phone many times in my shop no issues. Ok to stop the glitches make sure you clear the Cache every once in a while. This solved all my glitches I now recommend to put a screen protector on this phone after my drop crack screen issue . Does Verizon or anyone repair the crack screens on this phone. Love the phone

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Asistencia al cliente de Kyocera - 16 días hace

Thanks for your review, we're glad you love your DuraForce Ultra! For your cracked screen, your phone may be covered under our 2-year standard manufacturer's warranty – please contact our customer support team at 1-800-349-4478 and inquire about the warranty for your device. Kyocera

Tough but software problem

Calificación 1 de 5

Greg · 1 mes hace

Phone freezes up all the time then hard to power down. picture on screen how crazy couple times a day . Other features work and work at random times

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Asistencia al cliente de Kyocera - 16 días hace

We understand this can be frustrating. Please contact our customer support team at 1-800-349-4478 to explain the issue you are experiencing, as they may be able to help resolve it. Kyocera

Preguntas frecuentes

Tony2 de marzo de 2021

I don't have a cover over where a sim card can go. Is it supposed to have one and is it water proof without it. Picture shows open hole as well

Asistencia al cliente de Kyocera - 1 año

The cover for the SIM/microSD card slot is connected to the card tray. When the tray is inserted into the phone, the cover seals the opening with a waterproof, dust-proof seal. The slot is not waterproof without that cover. For pictures and instructions, see the user guide section entitled "Install microSD Card and Reinstall SIM Card" (pages 6-8 as numbered or page 18-20 of the pdf file). You can find the user guide here: https://kyoceramobile.com/duraforce-ultra-5g/downloads/verizon/DuraForce-Ultra-5g-User-Guide-en.pdf

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DANO4 de marzo de 2021

Is the "super night vision" FLIR or something else?

Verizon Customer Support - 1 año

No, it creates a bettering lighting stage when taking pictures in the dark.

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