Kyocera DuraForce Ultra 5G UW
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Este dispositivo solo admite 5G UW de banda alta (mmWave), 5G Nationwide y 4G LTE.
Reseñas
2.0/5
152 reseñas
19%
de las reseñas recomiendan este producto.
KYOCERA won't honor their warranty
Andre · 11 días hace
I asked for the sturdiest phone Verizon had. I was given this phone. Had performance issues from day one. The screen routinely froze. You just had to wait for it to get over it. Sometimes plugging it in helped. 4 months in it died. Went completely unresponsive. I turned it in under warranty. I got a "new" one. Same freezing issue. Whatever. 2 months later the screen went black. The next day it would barely register power being plugged in. Just in case you weren't following 4 months plus 2 months is 6 months which is less than a year. This phone supposedly has a one year warranty. Even without restarting the clock on the warranty I was only halfway in the warranty period. Response: DENIED. I have already used my warranty. The phone is undamaged. I even had a case for this $1000 brick.
Asistencia al cliente de Kyocera - 7 días hace
We're sorry for the trouble that you've been having with your phone. It is not clear who you have been contacting about a 1-year warranty, but Kyocera provides a 2-year standard manufacturer's warranty on the DuraForce Ultra 5G. The details of this warranty are explained on our website at: https://kyoceramobile.com/warranty/. Additionally, we continue to release software updates to address bugs and make enhancements. Two recent software updates included improvements to the touchscreen behavior and corrected problems that could result in the phone becoming unresponsive. The issues you experienced may be resolved by these software updates. Please check for the latest software updates and, if the problems persist, contact our customer support team for further assistance and to inquire about your phone's warranty. Customer support can be reached at 1-800-349-4478 or online at kyoceramobile.com/contactus/support/.
DO NOT BUY THIS LEMON
Junk phone · 13 días hace
I've had Kyocera phones since 2014, always been happy. I'm on my second one since September of this model and the new one is doing the same thing as the original. Locks up, turns off and won't come on for hours. Screen doesn't respond to touch. Won't connect to the internet even with 5 bars. Sits on the charger overnight and doesn't charge. Do not buy this phone!!!!!!
Asistencia al cliente de Kyocera - 7 días hace
We understand your frustration. Kyocera routinely releases software updates to improve the user experience such as the issues you experienced with the screen. We also recently released a software update to address touchscreen and lock up issues. Please update the software in your phone and if the problems persist contact our customer support team at 1-800-349-4478 for assistance.
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Vida útil de la batería
Up to 4G: 27 hrs. / 5G: 15 hrs. (estimated)
Hasta 26.3 horas
Pantalla
Pantalla IPS LCD con control táctil, FHD+, de 5.45 pulgadas con cristal Sapphire Shield™
Pantalla táctil capacitiva FHD+, IPS LCD con CORNING® GORILLA® GLASS 6
Reseñas
152 Reseñas
31 Reseñas
Almacenamiento
128 GB (sujeto a disponibilidad)
64 GB (sujeto a disponibilidad)
Cámara trasera
24 MP con Super Night Vision y 16 MP de visión ultra gran angular
48 MP con Super Night Vision y 16 MP de visión ultra gran angular
Colores
2. El cargador inalámbrico se vende por separado.
3. Según pruebas independientes.
4. SOS y PTT requieren suscripción.
5. La función de comunicación de voz de misión crítica de seguridad pública (MCPTT) funciona en la red 4G.
6. La capacidad para tocar con guantes y en húmedo no está disponible en el modo 2G GSM 3.
7. IPX5/IPX8 para sumergir en agua hasta 6.5 pies (2 m) durante un máximo de 30 minutos.
8. Resistencia al polvo con certificación IP6X.
9. Para garantizar la impermeabilidad del teléfono, asegúrate de que la ranura para la tarjeta SIM/micro SD, el puerto del cargador y las tapas del enchufe de audio estén siempre bien selladas.
10. Norma militar 810H contra polvo, golpes, vibraciones, temperaturas extremas, lluvia torrencial, baja presión, radiación solar, niebla salina, humedad, descongelación y lluvia helada.