Kyocera DuraForce Ultra 5G UW

Andre · 11 días hace

I asked for the sturdiest phone Verizon had. I was given this phone. Had performance issues from day one. The screen routinely froze. You just had to wait for it to get over it. Sometimes plugging it in helped. 4 months in it died. Went completely unresponsive. I turned it in under warranty. I got a "new" one. Same freezing issue. Whatever. 2 months later the screen went black. The next day it would barely register power being plugged in. Just in case you weren't following 4 months plus 2 months is 6 months which is less than a year. This phone supposedly has a one year warranty. Even without restarting the clock on the warranty I was only halfway in the warranty period. Response: DENIED. I have already used my warranty. The phone is undamaged. I even had a case for this $1000 brick.

Junk phone · 13 días hace

I've had Kyocera phones since 2014, always been happy. I'm on my second one since September of this model and the new one is doing the same thing as the original. Locks up, turns off and won't come on for hours. Screen doesn't respond to touch. Won't connect to the internet even with 5 bars. Sits on the charger overnight and doesn't charge. Do not buy this phone!!!!!!

Andre · 11 días hace

I asked for the sturdiest phone Verizon had. I was given this phone. Had performance issues from day one. The screen routinely froze. You just had to wait for it to get over it. Sometimes plugging it in helped. 4 months in it died. Went completely unresponsive. I turned it in under warranty. I got a "new" one. Same freezing issue. Whatever. 2 months later the screen went black. The next day it would barely register power being plugged in. Just in case you weren't following 4 months plus 2 months is 6 months which is less than a year. This phone supposedly has a one year warranty. Even without restarting the clock on the warranty I was only halfway in the warranty period. Response: DENIED. I have already used my warranty. The phone is undamaged. I even had a case for this $1000 brick.

Junk phone · 13 días hace

I've had Kyocera phones since 2014, always been happy. I'm on my second one since September of this model and the new one is doing the same thing as the original. Locks up, turns off and won't come on for hours. Screen doesn't respond to touch. Won't connect to the internet even with 5 bars. Sits on the charger overnight and doesn't charge. Do not buy this phone!!!!!!

Dean · 15 días hace

I've been a Kyocera owner for years with good luck till I bought this phone last year. This phone when I bought it kept turning itself on and off on it's own for the first month. Dropping what ever you were doing at the time. Kyocera finally had a update that fixed the problem. Now on 5-9-2022 my phone did another recent Kyocera update and since then it is turning itself on and off again. Also killing my battery dead within 30 minutes. The battery is getting really hot to were you can feel the heat when touching the phone. When I go to charge the battery it stops charging at around 10 to 20 percent then shuts the phone down to cool off. This has just happened since the new update. I've tried to contact Verizon support but its impossible when it keeps dropping the calls when self rebooting. I'm a truck driver so this adds to the frustration.

Shoe · 15 días hace

This phone is tough. It has proved that to me many times. Unfortunately, it has also proved how unreliable the software is. Hangs up. Locks up. Screen not precisely calibrated. And the camera? Yikes. Amateurish at best. A real shame because I think all phones should be this tough mechanically. Oh, and I cannot forget the battery. This phone discharges like mad and I have had it get so hot it will not charge!

Bob27 · 17 días hace

Freeze's for extended periods of time! Not tough at all. VERY disappointed

paulyd707 · 23 días hace

It was okay at first, but after a couple of months, it started going nuts - opening apps by itself, screen jumping around, etc.After many months, and a few updates, I guess, this stopped. However, what began after word was freezing. The phone will now freeze about once/week for 5-15 minutes at a time. Then yesterday, it went completely dead while sitting in the console of my truck. Wouldn't turn on, no screen, no connectivity, no lights, no charging. I tried everything to get it to turn on, no luck. This morning, while I was trying to get some info online about replacement etc., the phone just came on magically. Contacted Verizon - they were useless. Had me rest apps, thern asked if there was a freezing problem. Of course the answer was no, but so what?! It could happen in a week, or a day or a month. Don't by this phone. The durability is not worth the unreliability. As a side note, worst camera ever. So slow, pics are mediocre, and there's a 50/50 chance the photo won't save to your phone anyway.

MRitz · 26 días hace

Had this model for years, this upgrade has been horrible. Multiple freezing, unable to reboot. The "unbreakable" sapphire shield... Shattered! This all happened within 30 days of purchase!?! Very slow, pathetic camera. Wow! May have to ditch Kyocera aftet this.

Joe Seraphin · 28 días hace

This phone is indestructible. I also had it submerged in salt water for about 20 minutes while on and when I got it out of the water it was still on and working perfectly, not even any speaker or mic problems. I also LOVE the button layout, WAY BETTER THAN S22+, HOWEVER this phone does ghost touch a lot, camera does not reload (cannot snap a second photo i.e.) without closing camera sometimes, screen becomes non responsive sometimes.

Alan · 1 mes hace

Sí, recomendaría este producto.

I work in a auto shop environment. I have dropped the phone at home off the kitchen table and cracked the screen in a diagonal upper left to lower right. Crazy!! I have dropped this phone many times in my shop no issues. Ok to stop the glitches make sure you clear the Cache every once in a while. This solved all my glitches I now recommend to put a screen protector on this phone after my drop crack screen issue . Does Verizon or anyone repair the crack screens on this phone. Love the phone

Greg · 1 mes hace

Phone freezes up all the time then hard to power down. picture on screen how crazy couple times a day . Other features work and work at random times