motorola edge+

WORST EXPERIENCE WITH MOTOROLA EVER

Calificación 5 de 5

DISAPPOINTED DIE HARD . 4 meses hace

This review is about an Edge (2021): I have ALWAYS owned Motorola phones. My children (now adults) have always owned Motorola phones. I have admonished my friends to get Motorola phones. They are by far the most reliable cell phones on the market, in my opinion. I was excited to get my Edge. I had seen a few bad reviews but played them off to users. This phone just randomly reboots, sometimes as many as 5 times per day. The ringer and notification sounds also randomly "turn off." I am an IT person who takes call and works from home. I have no landline. I rely solely on my "reliable" Motorola to communicate. I have lost count on the number of calls I have missed because of this. This phone is going to cause me to get fired if this continues. I would have already switched phones but I want to stay with Motorola and want a 256gb, 5G reliable phone. I am torn as to what to do because of this. Looking into Samsung even tho I have been and want to continue to be a die hard Motorola user.

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Motorola Customer Care - 4 months ago

First, we would like to thank you for patronizing our product and for taking the time to share your feedback. We're sorry to hear about your experience. We'd like to help. Did you remember any changes made before it happened? Does your Moto Edge phone have updated apps and software? Please write us an email to supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

Horrible

Calificación 1 de 5

shaggy4205 . 5 meses hace

This is by far the worst experience with a Motorola phone I have ever had. Ive owned Motos for over a decade. This phone does a weird glitch with the sim.

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Motorola Customer Care - 5 months ago

Hi Shaggy4205, We're sorry to hear that you feel this way. We'd like to help. Did you remember any changes made before it happened? Has this been happening since day one of owning the device? or you have it experienced recently? Please let us know the details by sending us an email at supportforums@motorola.com. We'll wait for you there. -Mitch MotorolaMobility

I was just reading some crap on Facebook when this ad took over.

Calificación 1 de 5

Srupid reviewer . 5 meses hace

So I’m here to say that I hate this phone. I can’t be sure, but I suspect they blow up on you when you charge their stupid little batteries. Now I’m blowing up on these stupid ads. Give me back my content.

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Motorola Customer Care - 5 months ago

This is not the experience that we wanted you to have with us. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com for us to further assist you. -Mitch MotorolaMobility

I`ve always owned Motorola phones this one is by far the best

Calificación 5 de 5

Frediw2 . 6 meses hace

Sí, recomendaría este producto.

i have had this phone for almost 2 years. and it never disappoints. I love the battery life and the screen is so vivid, the speakers are the best i have ever heard on any phone and the telephoto 108MP lens is great. To bad the new ones are missing the telephoto lens. that might make me hang on to this phone longer because of that. And i wish they would upgrade this flagship phone to Android 13 like all the other Motorola phones. That`s my only dislike. Otherwise I am very pleased and happy with this phone. i think it`s better than the newest phones from Motorola at least until the new Motorola Edge+ 2023 or 2024 comes out we will just have to wait and see if they out do this one.

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Motorola Customer Care - 6 months ago

Hi Frediw2, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

A great phone for the past 2.5 Years

Calificación 5 de 5

DOEdge . 7 meses hace

Sí, recomendaría este producto.

This phone never once creshed, got hung up, or randomly shut down. It was an absolute beast. After 2.5 years, I was cleaning out the charge port with air, and the air exploded the back glass. The repair price was almost the same as a new phone, or I would keep this. I really want my phone to last for 5 years, but it is what it is. It is an absolutle powerhouse of a phone and would choose it over any samsung product.

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Motorola Customer Care - 6 months ago

Hi DOEdge, We appreciate the time sharing your positive feedback and observation about our product. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

Motorola does it again

Calificación 5 de 5

T Síoonir . 7 meses hace

Sí, recomendaría este producto.

I've been a Motorola user for over a decade now. From the old Nextel nuke "resistant" flip phones, emergency services radios, and so many smartphones, I've lost count of how many I've used. The Edge+ is a rock solid device. I've been due for an upgrade for about a year now, but I see no reason to part with it. I've upgraded phones every 2 years for the last decade. The Edge+ is going to be in my pocket for 5+. The charge ports do seem to wear out, but I'm charging exponentially more than I have in any years past so I can't blame the port necessarily.

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Motorola Customer Care - 7 months ago

First, we would like to thank you for being a loyal customer, T Yoonit. Thank you for taking the time to share your feedback with us. We are pleased to have you as a part of the Motorola family. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. Thank you so much for choosing Motorola. -Elle MotorolaMobility

Best Moto phone yet!!

Calificación 5 de 5

SpongeBob . 7 meses hace

Sí, recomendaría este producto.

Hey Motorola! You guys designed a phone that is absolutely beautiful to look at and to use. Now that it's 2023 I was hoping to upgrade but for some reason not only did you keep all of your best smartphones out of the US market (Edge 30 Ultra, RAZR, etc), the unlocked versions of your lower tier phones are only available on limited networks!! As someone who has used your phones since the original Droid due to your phones being innovative and different from all the same old same old out there, you make it really hard for loyal customers to give you their money. The US market is filled with nothing but bland, sad repeats of each other and there is a large number of use that would love the something different that you provide. Please let the US have at least some of your best phones, we are desperate for something different, something better, something Moto!!

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Motorola Customer Care - 7 months ago

Thanks for your positive feedback, SpongeBob. We’re so grateful for the trust you’ve placed in us. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

Please fix the power button!

Calificación 1 de 5

Lovemydroid . 8 meses hace

The only bad thing about this phone is that the power button gets dirt trapped behind it and it becomes unusable bc it cycles power on/off. Bc of this specific issue I swapped my entire family to the SAMSUNG lines of phones even though I despise samsung. If it weren't for the power button this phone would be a minimum 4/5 stars

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Motorola Customer Care - 8 months ago

Hi Lovemydroid, This is unexpected for our Moto Edge Plus phone, and we apologize that you're having this issue. We stand by our phones and we'd like to look into this deeper. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. -Mitch MotorolaMobility

Kind of a disappointment

Calificación 4 de 5

56eender . 9 meses hace

I've had Motorola ever since android phones were introduced, and bought the Edge+ the first day they hit the market. I'm pretty lucky because I've not experienced the performance, stability or battery issues other have. The screen is still bright and sharp, battery life has been pretty good and I've never experienced a performance lag. The 'edge' features turned out to be pretty inconvenient for me because they cause undesirable side effects. The edge scroll / tap feature means I can't grab the phone by the edges without the screen moving around. The makes taking pictures a real pain in the neck particularly in landscape mode. The placement of the lenses makes it difficult to hold the camera without my fingers covering the lens. I must move my fingers gingerly so the screen doesn't get swiped aside. I guess most people don't use landscape mode because lens placement seems to be industry standard now. Yes I know the edge features can be disabled and I have, but that sorta defeats the whole purpose of having it in the first place doesn't it? The camera takes pretty good pictures and videos so hardware-wise, so the Edge+ is fine in that area. My complaint is with the camera app's UI. Frequently, the shutter button and/or toggling between photo and video doesn't work. So you either get no picture/video or you get video instead of photo (and vice versa). When I pull the camera away to see what whent wrong, the edge feature causes the app to shrink into carosel mode to flip between running apps. The case of the phone is pretty slick (i.e. slippery). When I put the phone face down, it will "creep" ever so slowly, and will eventually fall off the table. At first I thought my house was haunted :D This phone has hit the floor more than any other phone I've ever owned in the past 15+ years. Amazingly, the screen didn't crack but the back is a mess of cracks and fractures. IMHO the waterfall/edge screen is a nice sales gimmick but not terribly practical. I could mitigate these issues by putting it in a phone case if I could find one. Almost everyone in the world supports either iPhone or Samsung. But even if I found one, a phone case defeats the whole waterfall/edge feature which is the main selling point for this phone. I used to have a Droid Turbo with a mesh-type back and every day I wish I still had it. Recommendation is not a "yes/no", it's a "eh ... probably not".

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Motorola Customer Care - 6 months ago

We appreciate you taking the time to share your feedback, 56fender. We're sorry to hear that you are not happy with some features of the phone, we'll be sure to forward your thoughts to the appropriate team so that our engineers can use this information when researching further feature enhancements. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

DON'T BUY

Calificación 2 de 5

Ex Mororola User . 10 meses hace

I'm disappointed with my moto edge +, unfortunately too many issues. You can google it. I was the lucky one to have one without issues, until I dropped it and Asurion replaced it with 3 defective phones. Main issues it the screen issues: burning and bleeding pixels for (purple, dark gray, and green marks all over the screen.. I am unable to use the phone for more than 15 minutes, otherwise it's almost impossible to see and use the touch screen. The screens vibrant colors are gone, very dull quality. Also had battery drain issues, couldn't make calls (would have to restart the phone, hardwar/software issue- not network related). Lastly, phone turns off for no reason. Since I received 3 defective replacements, Asurion gave me a generous check. I have decided to leave Motorola after 15 years and I purchased the Samsung Galaxy S22 Ultra. Lastly, Motorola doesn't sell this phone anymore. Verizon still does and they are charging $867 or $23/mo, what a RIP OFF, especially the phone came out over 2 years ago and the retail price was $999.

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Motorola Customer Care - 10 months ago

Thanks for bringing this to our attention and we're sorry to hear you don't have your phone anymore. Our goal is to make our customers feel satisfied and provide a positive experience. We hope you will reconsider us in the future. Please email us at supportforums@motorola.com at your earliest convenience. -Elle MotorolaMobility

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2.8

WORST EXPERIENCE WITH MOTOROLA EVER

Horrible

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Motorola edge+

Motorola edge+ 5G UW

Motorola edge 5G UW

Motorola edge - 2022

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