Verizon Visa® Card FAQs – earn Verizon Dollars

The following are Verizon Dollars redemption options:

Verizon Dollars have no cash value and are issued for reward purposes only and cannot be purchased, sold, transferred, redeemed for cash or Verizon gift cards, or used for security deposits for Verizon Wireless or Verizon Fios account services.

Learn more with the Verizon Visa Credit Card Rewards Program Terms and Conditions.

¹ Wireless customers who are also Fios customers must be enrolled in the Mobile + Home Discount program to apply earned Verizon Dollars to the Verizon Fios bill.

² Verizon requiere un método de pago único para compras. Verizon Dollars can be used if there are enough to cover the balance.

When you open a Verizon Visa Card account, and make your first purchase using the card within the first 90 days, you will get a $150 statement credit applied to your credit card bill. Oferta por tiempo limitado.

• Verizon Wireless Account Owners or Account Managers can apply and be approved for a Verizon Visa Signature Card.
• Make a purchase using your new card within the first 90 days of account opening.
• Only one $150 statement credit offer per account.
• Account must remain open, in good standing and not become delinquent at time statement credit is applied to the Account.
• El crédito del estado de cuenta se aplicará en la cuenta dentro de 1-2 ciclos de facturación después de la compra.

Synchrony Bank issues your credit card and manages your Verizon Visa Card’s account and billing.

Synchrony (NYSE: SYF) es una compañía de servicios financieros líder para consumidores, que ofrece programas financieros personalizados para las industrias importantes, entre ellas, tiendas minoristas, de salud, automóvil, viajes y hogar, junto con galardonados productos bancarios para consumidores. Se puede encontrar más información en www.synchrony.com y en Twitter: @Synchrony.

Yes. Verizon Visa Card holders get the best rewards experience when they install the Verizon Visa Card app on their devices. Verizon Visa Card holders can download the Verizon Visa Card app through an app store on their mobile device. For your Verizon account needs, download the My Verizon app which you can find through an app store on your mobile device.

Once the Verizon Visa Card app is downloaded, a card holder must register using their permanent credit card number, billing ZIP code and last 4 digits of your Social Security number. To continue using the mobile app after registration, a card holder must have My Verizon login credentials and access.

If the Safari browser is disabled in your device's settings, you may not be able to open any links within the Verizon Visa Card app or My Verizon app. Here's how to activate Safari if it is disabled:

1. Inicia Configuración desde la pantalla de inicio.
2. Toca Tiempo en pantalla.
3. Toca Restricciones de contenido y privacidad.
4. Toca Aplicaciones permitidas.
5. Toca el botón junto a Safari para activar el navegador.

You must be a Verizon Wireless customer who is the Account Owner or an Account Manager and have 12 phone lines maximum (depending on plan) on your wireless account to be eligible to apply for the Verizon Visa Card. Upon credit card approval, all new card holders will receive a Verizon Visa Signature Card.

Verizon Business accounts and Prepaid accounts aren’t eligible to apply for the Verizon Visa Card.

You must be a Verizon Wireless customer who is the Account Owner or an Account Manager and have 12 phone lines maximum (depending on plan) on your account to apply for the Verizon Visa Card.

Verizon Business accounts and Prepaid accounts aren't eligible to apply for the Verizon Visa Card.

Yes. Account Owners and up to 3 Account Managers on your Verizon Wireless account can each apply for the Verizon Visa Card.

The following applies for all Verizon Visa Card holders on the same Verizon Wireless account:

• All earned Verizon Dollars¹ will accumulate together in your shared Verizon Dollar Bank in My Verizon website and My Verizon app, and on the Verizon Visa Card app.
• Verizon Dollars can only be redeemed by the Account Owner or an Account Manager.

¹ Verizon Dollars have no cash value and are issued for reward purposes only and cannot be purchased, sold, transferred, redeemed for cash or Verizon gift cards, or used for security deposits for Verizon Wireless or Verizon Fios account services.

Yes. Account Owners who are the primary card holders can add authorized users to their credit card account.

Lo siguiente se aplica para todos los titulares de tarjeta en la misma cuenta de tarjeta de crédito:

• El titular de la tarjeta principal será responsable por todas las compras realizadas en la cuenta de la tarjeta de crédito, incluso las realizadas por los usuarios autorizados.
• All earned Verizon Dollars¹ will accumulate together in your shared Verizon Dollar Bank in My Verizon website and My Verizon app, and on the Verizon Visa Card app.
• Verizon Dollars can only be redeemed by the Account Owner or an Account Manager on your Verizon Wireless account.

¹ Verizon Dollars have no cash value and are issued for reward purposes only and cannot be purchased, sold, transferred, redeemed for cash or Verizon gift cards, or used for security deposits for Verizon Wireless or Verizon Fios account services.

• Visa benefits for Verizon Visa Card holders include:
  • Shipt
  • Sofar Sounds
• Visa benefits for Verizon Visa Signature® Card holders include:
  • Shipt
  • Sofar Sounds
  • Servicios de emergencia y para viajes
  • Privilegios para alquiler de auto
  • Visa Luxury Hotel Collection
  • Troon Golf Rewards
  • Sonoma County Vintners
  • Visa Signature Concierge

Visit The Verizon Visa Card and Visa Signature® Credit Card Guide to Benefits to learn more.

Yes, you can use the Verizon Visa Card to enroll in Auto Pay for your Verizon bill payment.

Verizon mobile bills:

• If you are a new enrollee to Verizon's Auto Pay¹ and paper-free billing, you can receive up to $10/mo off each eligible Verizon plan account or line, up to 12 lines maximum, depending on plan. For more details, visit Auto Pay FAQs.
• Verizon wireless customers who are receiving Auto Pay discounts because they are currently enrolled in Auto Pay and paper-free billing via other qualifying methods will only receive the same discounts for re-enrolling using the card. Verizon Visa Card holders earn 2% in Verizon Dollars when using their card to pay their monthly bill³.

Facturas de Verizon Fios Home Internet:

• When you use the Verizon Visa Card as your Auto Pay method along with paper-free billing, you can get $10/month off your Fios bill.¹ Learn more about Auto Pay for your Fios bill.
• Verizon customers who are receiving Auto Pay discounts because they are currently enrolled in Auto Pay and paper-free billing via other qualifying methods will only receive the same discounts for re-enrolling using the card.³
• Verizon Visa Card holders earn 2% in Verizon Dollars when using their card to pay their monthly bill.^2,3

Importante:

You must sign in to My Verizon and enroll in Auto Pay with your Verizon Visa Card to receive the monthly discount on eligible accounts and plan lines. If you’re already enrolled in Auto Pay and getting a monthly discount, sign in to My Verizon to add your Verizon Visa Card and earn 2% in Verizon Dollars.<sup>3

1</sup> Enrollment in Verizon’s Auto Pay and paper-free billing is required for Verizon bill discount of up to $10/mo off each eligible account or line, up to 12 lines maximum, depending on plan. Consulta las preguntas frecuentes sobre el Auto Pay para obtener más información. Verizon customers who are receiving Auto Pay discounts because they are currently enrolled in Auto Pay and paper-free billing via other qualifying methods will only receive the same discounts for re-enrolling using the card.

² Fios customers must be enrolled in the Mobile + Home Discount program to apply earned Verizon Dollars to the Verizon Fios bill.

³ Compras sujetas a la aprobación de crédito. See the Verizon Visa Credit Card Rewards Program Terms and Conditions for details and restrictions.

You will have the opportunity to enroll your Verizon Visa Card in the Mobile + Home Discount program and earn 2% in rewards on your monthly bill.

Simply sign in to your My Fios and My Verizon Wireless accounts, then navigate to the Savings and Promotions Center. By selecting Yes when prompted to save your Verizon Visa Card during the Mobile + Home Discount enrollment, your Verizon Visa Card (or any future Verizon Visa Cards) will be saved to both of the linked My Fios and My Verizon Wireless accounts as a saved payment option for future purchases and bill payments by the respective Account Owner or Account Managers.

To de-enroll your Verizon Visa Card from the Mobile + Home Discount program, you will need to access the My Verizon app, and navigate to the Savings & Promotions Center.

Visit our Mobile + Home Discount FAQs to learn more.

Verizon Wireless customers who are Account Owners or Account Managers with up to 12 phone lines maximum (depending on plan), on their wireless account can apply anytime:

• On our website: Visit our Verizon Visa Card page
• In the My Verizon app: Tap the menu icon at the top of the screen and choose Verizon Visa Card.
• En la sección de pago en nuestro sitio web o aplicación: elige el enlace Aplicar cuando lo veas al pagar.
• Por teléfono con nuestro Servicio al Cliente
• En una tienda de Verizon o en ciertos centros de venta autorizados de Verizon

Verizon Business accounts and Prepaid accounts aren't eligible to apply for the Verizon Visa Card.

If you don’t yet have a Verizon Wireless account, you can apply for the Verizon Visa Card after you have established yourself as a Verizon Account Owner or Account Manager.

You must be a Verizon Wireless customer who is the Account Owner or an Account Manager and have up to 12 phone lines maximum (depending on plan) on your wireless account to be eligible to apply for the Verizon Visa Card.

Verizon Business accounts and Prepaid accounts aren’t eligible to apply for the Verizon Visa Card.

Once you've met these eligibility requirements, visit our Verizon Visa Card page to get started.

Yes. Verizon Wireless customers who are Account Owners and Account Managers with up to 12 phone lines maximum (depending on plan) on their account can apply for the Verizon Visa Card at a Verizon store, at select Verizon Authorized Retailers, by phone and in other ways .

Si experimentas un problema técnico con tu solicitud en línea, puedes visitar verizonvisacard.syf.com para reiniciar tu solicitud.

If you did not receive an immediate approval decision, please wait for your letter from Synchrony Bank or contact Verizon Visa Card customer service at 866-313-9396.

Yes, if you're instantly approved at a Verizon operated store or Verizon website, you can use your new Verizon Visa Card right away in the following ways:

• At the time of credit card approval, your new card will be automatically added to your Verizon Wireless account as your preferred method of payment for that day's purchase and future purchases at Verizon operated stores or at Verizon online.
• Podrás seleccionar otra forma de pago por transacción en el punto de venta.
• When making a Verizon purchase, choose Verizon Visa Card as your payment method. You should set your Verizon Visa Card as your preferred payment method in My Verizon on our website or the My Verizon app to make sure you earn 2% in Rewards on Verizon purchases.
• Si también eres cliente de Verizon Fios, puedes agregar de forma manual la tarjeta de crédito a tu cuenta de Fios como tu método de pago preferido.  

Yes, if you're instantly approved at an exclusive Verizon Authorized Retailer you can use your Verizon Visa Card in the following ways:

• En el momento de la aprobación de crédito, puedes usar un Pase de compra temporal que aparece en la pantalla de tu dispositivo inmediatamente. O bien, imprime tu Pase de compras temporal desde el correo electrónico enviado por Synchrony Bank.

You cannot use your Verizon Visa Card anywhere other than described above until you receive your permanent card from Synchrony Bank, which should arrive in 7-10 days. Please make sure you activate your Verizon Visa Card upon arrival.

Deberías recibir tu tarjeta y la información sobre el límite de tu tarjeta en 7 a 10 días hábiles. Activa tu tarjeta de crédito en línea o llamando al número 800 que aparece en el reverso de tu tarjeta inmediatamente para asegurarte de que tienes disponible todo tu límite de crédito.

La tarjeta Visa Signature de Verizon llegará en una caja de 7 pulgadas x 4 pulgadas x .75 pulgadas con la leyenda "It's for you" (Es para ti) grabada en la parte superior. La tarjeta en sí viene en dentro de una funda de cartón dentro de la caja. Quita la tarjeta de la funda y sigue las instrucciones de activación.

Caja y funda de la tarjeta Visa Signature de Verizon >

To activate your Verizon Visa Card, visit verizonvisacard.syf.com/activate or call:

Tarjeta Visa Signature de Verizon: (866) 647.1096

Para quitar la tarjeta de la funda de cartón:

1. Coloca la caja de la tarjeta de crédito de forma vertical con la lengüeta desprendible hacia tu derecha.
2. Tira de la lengüeta hacia tu lado y luego levanta la tapa para abrirla como un libro.
3. En la parte superior de la caja abierta (el lado más alejado de tu cuerpo), busca el orificio de acceso o la lengüeta.
4. A través del orificio, quita la funda de cartón del interior de la caja.
   
   Nota: La funda puede identificarse con la marca de verificación de Verizon en relieve en la parte inferior izquierda cuando el paquete está en posición vertical.
5. Con una mano sujetando la parte inferior de la funda que contiene la marca de verificación y la otra sujetando la parte superior, sepárala suavemente.
6. Encontrarás la tarjeta dentro de un sobre con textura.

• The Verizon Visa Signature Card is made out of plastic and are industry standard.
• Card is embossed with a Verizon checkmark on the front of the card in the lower left hand corner when the card is oriented vertically with the chip farthest from your body.
• Your card number is located on the back of the card in raised print.

We want to make sure that every customer has the chance to get the very most from their card, regardless of ability. Si tienes preguntas sobre el acceso físico o el uso de tu tarjeta, contacta a Synchrony Bank al 1-866-313-9396.

Your Verizon Visa Card is a contactless credit card. You will find the Contactless indicator on the back of your card.

When using your Verizon Visa Card for in-store purchases, look for the Contactless payments symbol at the checkout terminal. Hold your card 1-2 inches above the Contactless payments symbol on the checkout terminal for 1-2 seconds to complete your payment.

Descubre más sobre el Pago sin contacto con Visa.

The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LCC.

Your vertically oriented Verizon Visa Card includes a chip located on the front of the card towards the upper right corner.

Cuando insertes la tarjeta en un terminal de pago, asegúrate de que la tarjeta esté con el chip hacia arriba y lo más lejos posible de tu cuerpo.

Plus, you can tap to pay with your contactless Verizon Visa Card for in-store purchases where you see the Contactless Symbol. Descubre más sobre el Pago sin contacto con Visa.

Al tocar para pagar, el terminal lee mejor la antena cuando la tarjeta sin contacto está en posición plana sobre el símbolo de Pagos sin contacto, en lugar de en posición angular.

When you're approved for the Verizon Visa Card you'll start earning rewards on qualifying purchases as part of the Verizon Visa Card Rewards Program.

When you use the Verizon Visa Card just as you would any other credit card, you earn a percentage of the purchase in Verizon Dollars¹:

• 4% en compras de gasolina y tiendas de comestibles
• 3% en compras en restaurantes, incluso en comidas para llevar y envío a domicilio
• 2% en compras de Verizon 
• 1% en todas las demás compras donde se acepten las tarjetas de crédito Visa.

For example, if you spend $100 at a grocery store using your Verizon Visa Card, you automatically earn 4% in Verizon Dollars. There's no limit on the amount of Verizon Dollars you can earn for purchases.²

Learn more with the Verizon Visa Credit Card Rewards Program Terms and Conditions.

¹Purchases subject to credit approval. Verizon Dollars will be forfeited for Rewards Program inactivity.
² Es posible que las transacciones que se realizan dentro de otros establecimientos (por ejemplo, hipermercados) no sean elegibles. We do not evaluate whether merchants correctly identify and bill transactions; however we do reserve the right to determine which transactions qualify for Verizon Dollars.

You can track your Verizon Dollar earnings, activity and to redeem:

• My Verizon app or website. The Verizon Visa Card Dashboard (requires account sign-in).
• Verizon Visa Card app. Download from your devices app store.
• My Verizon app. Verizon Up Rewards Center. Scroll down the page to Keep track of it all to see your Verizon Dollar balance.

You can see how many Verizon Dollars you have available, as well as how many you earned on a daily basis, in your digital wallet. You can access your digital wallet through the Verizon Visa Card app and in the Verizon Visa Card dashboard on the My Verizon app or online.

You will see the amount of Verizon Dollars you've earned also posted to your monthly credit card billing statement within 1-2 Verizon Visa Card billing cycles.

Lifetime earnings are calculated based on your Verizon Dollar reward earnings during full tenure at Verizon. This may include Device Dollars earned as part of the Verizon Up that were converted to Verizon Dollars, or a monthly Verizon Dollar reward, or as part of the Mobile+Home rewards program.

Verizon Dollar earnings with the Mobile+Home rewards program expired February 2022, and Verizon Up program June 2022. This could cause a discrepancy between what you see and calculate as Lifetime Earnings in your current earnings and past redemptions on the Verizon Visa Card dashboard or within the Rewards Insights on the Verizon Visa Card app.

Earn: Verizon Wireless Account Owners and Account Managers can apply for the Verizon Visa Card and if approved, can earn on every purchase, everywhere your Verizon Visa Card is accepted¹. Verizon Dollars² earned by any card holder on the same Verizon Visa Card account will accumulate together in your shared Verizon Dollar Bank in the Verizon Visa Card Dashboard in My Verizon app and website, and the Verizon Visa Card app.

Redeem: Verizon Wireless Account Owners or Account Managers can redeem Verizon Dollars and can claim rewards.

If your Verizon Wireless account access role changes, your access to the digital wallet of Verizon Dollars may be affected. For example, if you are no longer a Verizon Wireless Account Owner or Verizon Wireless Account Manager, you will not be permitted to access the digital wallet of Verizon Dollars, even if you are a card holder.

Conoce cómo agregar o cambiar un titular de cuenta o administrador de cuenta.

¹Purchases subject to credit approval. Verizon Dollars will be forfeited for Rewards Program Inactivity. See the Verizon Visa® Credit Card Rewards Program Terms & Conditions for details and restrictions.
² Verizon Dollars have no cash value and are issued for reward purposes only and cannot be purchased, sold, transferred, redeemed for cash or Verizon gift cards, or used for security deposits for Verizon Wireless or Verizon Fios account services.

Verizon Wireless Account Owners or Account Managers can use Verizon Dollars to buy a device or accessory:

• With the My Verizon app and on our Verizon Wireless website - You’ll have the option to apply your Verizon Dollars at checkout
• In a Verizon store - A Solution Specialist processes your purchase and applies your Verizon Dollars
• Por teléfono con un representante de Servicio al Cliente

Note: Verizon Dollars have no cash value and are issued for reward purposes only and cannot be purchased, sold, transferred, redeemed for cash or Verizon gift cards or used for security deposits for Verizon Wireless or Fios service.

Verizon Wireless Account Owners or Account Managers can use Verizon Dollars to make a down payment for or pay off a Device Payment agreement:

• On our Verizon Wireless website or through the My Verizon app - Visit our Device Payment FAQs for details
• En una tienda de Verizon 
• En ciertos centros de venta autorizados de Verizon
• Por teléfono con un representante de Servicio al Cliente

Verizon Wireless Account Owners or Account Managers can use Verizon Dollars to pay their Verizon Wireless bills:

• En My Verizon App o a través de My Verizon: elige Factura en el menú superior, luego Opciones de pago. If you have Verizon Dollars, you'll see the option to apply them to your bill
• A través de nuestro sistema telefónico automatizado marcando #PMT desde tu teléfono móvil

Fios customers must be enrolled in the Mobile + Home Discount program. Simply navigate to the Savings and Promotions Center to sign up and be able to apply earned Verizon Dollars to the Verizon Fios bill.

To pay your Verizon Fios bill with your Verizon Dollars in My Verizon: Choose Bill, then Pay Bill. If you have Verizon Dollars, you see the option to apply them to your bill.

You must be signed in to your My Verizon app or My Verizon website account to access the travel site and to access your shared digital wallet. Debes ser el titular o administrador de la cuenta de Verizon Wireless, incluso si eres el titular de la tarjeta.

Once signed in, navigate to:

• My Verizon website: Go to the Verizon Visa Card dashboard. Click Use Verizon Dollars, then scroll to find the Travel tile to be taken to the Verizon Visa Card Travel website to book your travel.
• My Verizon app: From the Discover tab you will see your Verizon Dollar balance, click the arrow and sign in to your account. You will be taken to the Verizon Dollar redemption page, scroll until you see the Travel tile, and click on it to be taken to the Verizon Visa Card Travel website to book your travel.

Account Owner and any Account Manager(s) can view any booked Travel Services (airlines, hotel, or rental cars) regardless of who booked such travel. Only the person who booked the Travel can cancel, change or modify.

You must be signed in to your My Verizon app or My Verizon website account to access the gift card site and to access the digital wallet. Debes ser el titular o administrador de la cuenta de Verizon Wireless, incluso si eres el titular de la tarjeta.

Once signed in, navigate to:

• My Verizon website: Go to the Verizon Visa Card dashboard. Click Use Verizon Dollars, then scroll to find the Gift Card tile to be taken to the Verizon Visa Card Merchant Gift Card website to purchase merchant gift cards.
  
• My Verizon app: From the Discover tab you will see your Verizon Dollar balance, click the arrow and sign in to your account. You will be taken to the Verizon Dollar redemption page, scroll until you see the Verizon Visa Card Merchant Gift Card tile, and click on it to be taken to the website to purchase merchant gift cards.

Verizon Dollars used toward a purchase that’s later returned or exchanged will be reimbursed in the form of Verizon Dollars as long as there is an open credit card account associated with the Verizon Wireless account, and within Verizon's Worry Free Guarantee policy for returns and exchanges.

The Verizon Dollars you used for a returned product will be deposited back to your Verizon Dollar balance (e.g., if you spend $50 Verizon Dollars and then return the item within the allotted policy timeframe, $50 Verizon Dollars will be returned to your Verizon Dollar bank).

If no credit card account exists on the Verizon Wireless account, the Verizon Dollars will be forfeited.

Learn more with the Verizon Visa Credit Card Rewards Program Terms and Conditions.

If you later return a purchase for which you earned Verizon Dollars, those earned Verizon Dollars will be removed from your Verizon Dollar balance.

For example, if you use your Verizon Visa Card to buy an $899.99 smartphone at a Verizon store, you earn 2% of that purchase, which would be $17.99 in Verizon Dollars. If you then return that smartphone, $17.99 Verizon Dollars will be deducted from your Verizon Dollar bank balance.

Nota: Las devoluciones pueden resultar en un saldo de Verizon Dollar negativo.

There's no expiration on Verizon Dollars. No obstante, se aplican normas de pérdida.

Visit our Verizon Visa Credit Card Rewards Program Terms and Conditions for more information on Verizon Dollars forfeiture rules.

If you are a Verizon Visa Card holder and:

• Are a Verizon Wireless Account Owner and remove yourself from this role - Your Verizon Dollars are forfeited. Learn about Verizon Wireless account roles and management.
• Are a Verizon Wireless Account Manager and are removed from this role – You won't have access to Verizon Dollar rewards wallet. The Account Owner will need to add you back to this role in order to gain access to Verizon Dollars. Learn about Verizon Wireless account roles and management.
• Move the Verizon Wireless line of service associated with the Verizon Visa Card to a different Verizon Wireless account - The earned Verizon Dollars stay with the original Verizon Wireless account.
• Cancel your Verizon Wireless service entirely - Your Verizon Dollars are forfeited. It does not matter whether your Verizon Visa Card account remains open.

Learn more with the Verizon Visa Credit Card Rewards Program Terms and Conditions.

If you close your Verizon Visa Card account, be sure to spend your Verizon Dollar balance within 90 days.

Verizon Dollars can still be earned and redeemed up to 90 days after the cancellation. Any unused Verizon Dollars will be forfeited after 90 days.

Learn more with the Verizon Visa Credit Card Rewards Program Terms and Conditions.

If you have the right to cancel your travel reservations and get a refund, the Verizon Dollars used in the transaction will be immediately credited to your digital wallet.

Gift cards cannot be returned. All gift card purchases are final.

If you close your Verizon Visa Card account, you will have access to both the Travel and Gift Card sites for 90 days.

Si tienes que cambiar o cancelar una reserva de viaje después de 90 días, no podrás acceder a Mis viajes en el sitio de Viajes. Deberás llamar al Departamento de Cambios del Centro de viajes al 1.866.204.9145 lo antes posible para recibir asistencia. El horario de atención es de lunes a viernes de 10 a.m. a 7 p.m., hora del Este.

Yes. After your Verizon Visa Card account is opened, you can view transactions, pay your bill and manage your credit card account through the Synchrony Bank website, Verizon Visa Card app and the Verizon Visa Card dashboard:

• El sitio web de Synchrony Bank: simplemente regístrate con tu número de tarjeta y código postal de facturación para entrar a tu cuenta.
• Verizon Visa Card dashboard
  1. From the Verizon Visa Card website, click the Card Holder log-in button to access the Dashboard. Sign into your account. Once on the dashboard see your Verizon Dollar rewards balance and usage, manage your account, and more. Click use rewards next to your Verizon Dollars balance to go to the Verizon Dollar redemption page, scroll to the bill pay tile to pay your Verizon bill.
  2. From the My Verizon app, go to the hamburger menu and click Verizon Visa Card. Sign into your account. Once on the dashboard see your Verizon Dollar rewards balance and usage, manage your account, and more. Click use rewards next to your Verizon Dollars balance. To go to the Verizon Dollar redemption page, scroll to the bill pay tile to pay your Verizon bill.
• The Verizon Visa Card app - You'll get instructions on how to download the app within 20 days of opening your Verizon Visa Card account.
  1. From the Overview tab, click View account to go to Synchrony to pay your bill. Log-in to access your credit card account information and pay your bill.

Yes, when you receive and activate your Verizon Visa Card, you can also add it to your mobile wallet (e.g., Apple Pay, Google Pay, Samsung Pay).

If you cancel your Verizon service, your Verizon Visa Card stays active but you won’t earn rewards, discounts, bonuses or Verizon Dollars.

You can still spend with your Verizon Visa Card everywhere the Verizon Visa Card is accepted and pay off any remaining Verizon Wireless bill amount with your Verizon Visa Card as you do with any other credit card.

Whether or not you keep your Verizon Visa Card:

• If you cancel the last remaining wireless line on your Verizon Wireless account, your Verizon Dollars will be immediately forfeited.
• If you change the Account Owner for your Verizon Wireless account (e.g. Transfer Your Service), your Verizon Dollars are forfeited.
• If you cancel the last remaining wireless line on your Verizon Wireless account, any redemptions of Verizon Dollars for a device or accessory purchase, or a travel booking, will result in the forfeiture of those Verizon Dollars if after the cancellation of your Verizon Wireless account you return a device or accessory purchased, or cancel the travel booking.

Contact Synchrony Bank 24/7 for help with a lost or stolen card, your credit card billing statement, credit card account questions, if you want to return an expired metal Verizon Visa Card, or for address changes and more.

Visita el sitio web de Synchrony Bank o usa la información de contacto de Synchrony Bank que aparece a continuación:

Contact Synchrony Bank 24/7 to request a self-addressed postage paid envelope to return your old metal credit card for destruction.

• Contact us for questions about Verizon products or Verizon Dollars.
• Or self-serve by going to the Verizon Visa Card dashboard or Verizon Visa Card app for Verizon Dollar balances, earnings, and more.