Question 1

What is Number Share - Mobile?

Accepted Answer

Number Share - Mobile lets you make and receive calls using one shared telephone number across all of your capable Verizon LTE devices (eligible devices only). Talk, text and get emails and notifications* on whatever device is at hand, even if you're away from your phone. Use your phone's mobile number with up to 5 connected devices: Your smartphone's mobile number is the "host" and shares your number with your authorized and eligible connected devices. Devices compatible with Number Share - Mobile don't require a separate app to share a number. Number Share - Mobile works only while on the Verizon LTE Network. *Not all features available with all host devices. For use with Android™ and iOS smartphones only. Device and line limits apply. Some of Verizon's services on your smartphone may not work on connected devices. See our Terms of Service for more details.

Question 2

Which devices work with Number Share - Mobile?

Accepted Answer

Using Number Share - Mobile requires a host device and at least one connected device: Host device - Your primary mobile phone. Any HD Voice-enabled smartphone on the Verizon network can be the host device. Connected devices - Devices that share your phone's mobile number. These smartwatches, Palm phone and Humx devices are eligible to use Number Share - Mobile: Apple Watch® Series 3 Apple Watch Series 4 Apple Watch Series 5 Apple Watch Series 6 Apple Watch Series 7 Apple Watch Series 8 Apple Watch Series 9 Apple Watch Series 10 Apple Watch SE Apple Watch SE (2nd Gen) Apple Watch Ultra Apple Watch Ultra 2 Google Pixel Watch Google Pixel Watch 2 Google Pixel Watch 3 Humx Fossil Gen 5 LTE Smartwatch Montblanc Summit 2+ Palm companion phone with Number Share Samsung Galaxy Watch Samsung Galaxy Watch Active2 Samsung Galaxy Watch4 Samsung Galaxy Watch4 Classic Samsung Galaxy Watch5 Samsung Galaxy Watch5 Pro Samsung Galaxy Watch6 Samsung Galaxy Watch6 Classic Samsung Galaxy Watch7 Samsung Galaxy Watch FE Samsung Galaxy Watch Ultra Samsung Gear S3 Classic Samsung Gear S3 Frontier TicWatch Pro (Amazon® only) You may be able to bring your own device*. (Check compatibility at our BYOD page). Or, Shop Connected Smart Watches. Note: Apple Watch Ultra 2, Apple Watch Series 10 and Apple Watch SE 2nd generation require iPhone Xs or later with iOS 18 or later. Apple Watch Ultra, Apple Watch Series 8 and Apple Watch SE require an iPhone 8 or later with iOS 16 or later. Apple Watch Series 7 requires an iPhone 6s or later with the latest iOS version. Apple Watch Series 5 requires an iPhone 6s or later with iOS 13 or later. Apple Watch Series 4 requires an iPhone 6 or later with iOS 12. Apple Watch Series 3 requires an iPhone 6 or later with the latest iOS version. Palm can't act in standalone mode and must be paired with a compatible smartphone. Palm Phone can only act as your primary phone and can't be set up as a connected device on Number Share. Humx can receive incoming calls and place HD Voice calls to your 3 favorite contacts. It won't receive message or app alerts. *If you buy a smartwatch from Verizon on a device payment agreement, only standard monthly plans are available for your smartwatch. If you buy a smartwatch outright (in full) from Verizon or bring one from another retailer, you could also choose a Prepaid plan for your smartwatch. Learn about Prepaid smartwatch plans.

Question 3

Which kind of account and mobile plans do I need to have to use Number Share - Mobile?

Accepted Answer

To use Number Share - Mobile, all of your devices must be on the same standard account or business account* with either: An Unlimited plan - Your connected device must also have its own separate connected device plan. A shared data plan - Your monthly data allowance is shared with your connected devices. (Shared Data plans are no longer available to add to accounts). *Not available for prepaid or government accounts at this time.

Question 4

How much does using Number Share - Mobile cost?

Accepted Answer

The Number Share - Mobile line access charge for each wearable connected device and Palm is $15/month plus taxes and fees.* Visit our smartwatch plan page to view plan features, prices and discounts. If a connected device stops sharing with Number Share - Mobile and gets its own mobile number, the line access charge will depend on what kind of connected device it is (e.g., smartwatch, tablet, etc.). Visit our connected device plans page and choose a device type to view monthly costs. Note: There's no additional fee for pairing or unpairing Humx on Number Share - Mobile because your smartphone (host device) already includes a line access charge. Incoming calls through Humx depend on your host device's plan. However, calls answered on Humx are charged against the Humx line. *Charges are billed monthly and will appear on your bill. Each call sent and received is charged as one call. Charges will increase if you switch from a sharing access charge to a standalone access charge, where a connected device can act in standalone mode, or if you transfer only your host line to another provider or person. There may also be charges and fees if you transfer your host and/or connected lines to another provider. Charges are billed based on your account price plan. A plan is required for calling and data for both the host smartphone and any connected devices. For wearable devices and Palm, data charges for messaging will apply if you are not on Wi-Fi or using Bluetooth® for both the connected device and the host smartphone. An international calling plan is required for each line (otherwise charges per minute apply while traveling internationally).

Question 5

How do I share a different number with a connected device?

Accepted Answer

When you buy a connected device that can be used as a Number Share - Mobile device, you'll be asked what number you'd like to share. To share a different number with a connected device: Go to the Manage Connected Devices page in My Verizon. Note: You must be an Account Owner or Account Manager to perform this activity. Drag a connected device from the tray at the bottom of the screen to the line you want to share. Note: If you don't see your connected device at the bottom of the screen, you need to add the device to your account first. Note: The host device (your primary mobile phone) must be on the same Verizon account as the connected device (the device that shares your primary phone's mobile number).

Question 6

How many devices can I share with Number Share - Mobile?

Accepted Answer

With Number Share - Mobile, you can share up to 5 connected devices per each host smartphone line. Keep in mind that accounts are limited to 12 phone lines (including smartphones, basic phones, and One Talk phones) and 30 total lines (including phone and connected device lines). Note: Some smartwatches can be used in standalone mode. Each standalone line applies to the 12 line limit. However, if you're using Number Share - Mobile, the standalone line will be part of the 30 total line count (as a connected device). Apple Watch Series 3 and Palm aren't eligible for standalone mode and are limited to the 30 total line count (includes mobile and connected device lines). Palm Phone can only be used as a primary phone and can't be set up as a connected device on Number Share - Mobile. When using Number Share - Mobile with Humx, the host smartphone will only pair with 1 Humx device. The Humx device paired with Number Share won't count toward the limit of 5 Number Share - Mobile connected devices for that host device.

Question 7

How do I set up my connected device with Number Share - Mobile?

Accepted Answer

Select a connected device below to see device-specific setup instructions: Samsung Galaxy Watches - Choose your device and follow the activation instructions. Samsung Gear S3 - Follow the Number Share Mode steps. Note: If you bought your Gear S3 through the Verizon website, or you have a pending order on your account, call Customer Service Activations at 877-807-4646 before activating your new device. Apple Watch Humx Note: After you save a contact in the Humx app, the Number Share - Mobile icon will appear on the Humx speaker display. You can tap the Number Share - Mobile icon and scroll through your contacts.

Question 8

I paired my Samsung Gear S3 before activating it on the Verizon network. How do I connect my Gear S3 to the Verizon network?

Accepted Answer

To connect your Gear S3 to the Verizon 4G LTE network, turn off Bluetooth on your smartphone. It might take up to 45 seconds before the Gear S3 can connect to the Verizon 4G LTE network after disconnecting from your smartphone.

Question 9

Will Number Share - Mobile still work with my devices if I'm traveling internationally?

Accepted Answer

Number Share (Mobile) capable in the US, Canada & Mexico Apple devices Android devices Apple Watch Series 5 Apple Watch Series 6 Apple Watch Series 7 Apple Watch Series 8 Apple Watch Series 9 Apple Watch Series 10 Apple Watch SE Apple Watch SE (2nd Gen) Apple Watch Ultra Apple Watch Ultra 2 Fossil Gen 5 LTE Smartwatch Google Pixel Watch, Google Pixel Watch 2, Google Pixel Watch 3 Montblanc Summit 2+ Samsung Galaxy Watch Active2 Samsung Galaxy Watch3 Samsung Galaxy Watch4, Samsung Galaxy Watch4 Classic Samsung Galaxy Watch5, Samsung Galaxy Watch5 Pro Samsung Galaxy Watch6, Samsung Galaxy Watch6 Classic Samsung Galaxy Watch7 Samsung Galaxy Watch Ultra Samsung Galaxy Watch FE Outside of the US, Canada and Mexico, Number Share - Mobile won't work when you're traveling internationally. Your host device (smartphone) is still likely to work. Use our Trip Planner to determine if your phone will work in a specific country. For more information, see International Travel FAQs.

Question 10

What happens if I suspend service on a Number Share - Mobile line?

Accepted Answer

When you suspend the host smartphone line, Number Share - Mobile service suspends all shared devices. When suspending a connected device, the host smartphone (and any other connected devices sharing that host line) will still have service.

Question 11

What Verizon services are incompatible with my Number Share - Mobile connected devices?

Accepted Answer

Some of your smartphone's features won't work on your connected devices. These features include: Verizon Family - For example, if you placed call restrictions for your dependent's host device, the dependent will be able to send and receive calls despite those restrictions on any connected devices made available to the dependent. Call Forwarding. Voicemail - You can access voicemail from your connected device by calling your host smartphone number and PIN. Call Filter. Call and message blocking - Calls and messages to and from blocked contacts won't be blocked on the connected device when sharing with the host smartphone.

Question 12

How do I stop sharing my number with a connected device?

Accepted Answer

You can deactivate the Number Share - Mobile feature at any time (higher charges may apply). If you deactivate the host line, all connected device lines must: Be deactivated Be moved to another Number Share - Mobile host line Operate independently if applicable (as a standalone which will involve a line access charge increase) Important: Extra fees apply if a connected device operates in standalone mode. To stop sharing a connected device with Number Share - Mobile: Go to the Manage Connected Devices page in My Verizon. Visit Number Share - My Verizon website - Manage Devices to learn how. To learn how to turn off Number Share - Mobile with the My Verizon app visit My Verizon app - Turn off Number Share. Note: You must be an Account Owner or Account Manager to manage Number Share - Mobile. Apple Watch and Palm can't operate in standalone mode. They must be paired with a compatible smartphone.

Question 13

Are there other ways to share my Verizon mobile number between devices?

Accepted Answer

Yes, You can share your Verizon mobile number with non-Number Share - Mobile devices, (e.g., tablets, non-Verizon devices, etc.) with Verizon Messages (Message+). However, you don't need to use the Message+ app when the devices are Number Share-capable. Eligible Apple® users can share a number with iOS Support of Single Phone Number for Multiple Devices. Learn more with our HD Voice FAQs.

Question 14

What happens if I move in or out of Bluetooth range during a call?

Accepted Answer

Moving in and out of Bluetooth range of your host phone while on a call on the connected device will cause the call to fall back to the host device. For now, if you're going out without the host device, you'll want to wait until you're out of range before you make a call from your connected device.

Question 15

Can I use a Bluetooth headset when sharing a number?

Accepted Answer

Yes, you can use a Bluetooth headset with Palm. You can also use Bluetooth headsets with other connected devices, but we don't recommend it. Using a Bluetooth headset with other connected devices may interfere with communication between your connected device and the host device. Palm doesn't pair with your host device through Bluetooth. So you can use a Bluetooth headset without worrying about interference.

Question 16

Can I call the connected device's phone number that's listed on my bill?

Accepted Answer

No, once Number Share - Mobile is activated on your account, the number listed on your bill is blocked and won't work. The connected device will only receive calls when the shared host phone number is called.

Question 17

Can I receive text messages or other notifications on my Hum^x when I pair it with Number Share?

Accepted Answer

No, Number Share - Mobile with Humx is only for voice calls, and doesn't include messages or app alerts.

Question 18

How do 911 calls work with Number Share - Mobile connected devices?

Accepted Answer

If you call emergency 911 from a connected device (e.g., a connected watch), you'll be able to receive the 911 call back from emergency responders, but only on the connected device. You can make a 911 call on Number Share - Mobile connected devices whenever you have a cellular connection. Calls to 911 are routed and answered according to guidelines set by local public safety officials in your area. 9ll calls should only be used for true emergencies. Important: Emergency 911 calls operate differently if a connected device is Wi-Fi Calling-enabled, you are outside of cellular coverage and only Wi-Fi is available. If you plan to have only your connected device (such as a Number Share - Mobile-enabled watch) without taking your paired host phone along, you should update your 911 US address on your paired phone based on where you will be located. This is the location that will be given to emergency services when you call 911 from the connected device (e.g., your watch). You can go to your phone's Settings and change your 911 address at any time. We provide enhanced location information to emergency call takers but can't guarantee your precise location. Mobile phones/devices are affected by the environment. Factors such as weather, terrain and buildings may affect mobile service and the ability to calculate the caller's location, particularly for 911 calls placed indoors. If possible you should always tell the emergency call taker your location. Number Share - Mobile cannot be used to support 911 calls over TTY devices. Alternative accessible means of reaching 911 include: (1) using a TTY or captioned telephone service directly from a cellular or landline telephone; (2) sending a text message to 911 (in areas where text-to-911 is available); or (3) using IP-based relay services, such as IP captioned telephone service or IP Relay from a wireless or landline data connection. For more information, visit our E911 Compliance FAQs.

Question 19

I can't make or take calls on my connected device. What should I do?

Accepted Answer

If you can't make or receive calls, try these steps to fix the issue: Be sure the device you want to use is powered on. Turn both devices off and on. Go to the Manage Connected Devices page in My Verizon and verify your connected device is appearing next to your host device, which means Number Share is set up correctly between your devices. If not, follow the steps to set up Number Share. Complete these steps: Try making an outgoing call from the device. When the device you called starts ringing, it should show the shared number. Try making an incoming call to the shared number from another device. All the devices connected to the network for that shared number should ring.

Question 20

What should I check if my Samsung Gear S3 messaging doesn't seem to be working properly on the shared number?

Accepted Answer

If your messaging isn't working, follow the steps in our Troubleshoot your device page to find a solution.

Dispositivos Apple	Dispositivos Android
Apple Watch Series 5 Apple Watch Series 6 Apple Watch Series 7 Apple Watch Series 8 Apple Watch Series 9 Apple Watch Series 10 Apple Watch SE Apple Watch SE (2.ª gen.) Apple Watch Ultra Apple Watch Ultra 2	Smartwatch Fossil Gen 5 LTE Google Pixel Watch, Google Pixel Watch 2, Google Pixel Watch 3 Montblanc Summit 2+ Samsung Galaxy Watch Active2 Samsung Galaxy Watch3 Samsung Galaxy Watch4, Samsung Galaxy Watch4 Classic Samsung Galaxy Watch5, Samsung Galaxy Watch5 Pro Samsung Galaxy Watch6, Samsung Galaxy Watch6 Classic Samsung Galaxy Watch7 Samsung Galaxy Watch Ultra Samsung Galaxy Watch FE

Preguntas frecuentes acerca de Number Share - Móvil

¿Qué es Number Share - Móvil?

¿Qué dispositivos funcionan con Number Share - Móvil?

¿Qué tipo de cuenta y planes móviles debo tener para usar Number Share - Móvil?

¿Cuánto cuesta usar Number Share - Móvil?

¿Cómo comparto otro número con un dispositivo conectado?

¿Cuántos dispositivos puedo compartir con Number Share - Móvil?

¿Cómo configuro mi dispositivo conectado con Number Share - Móvil?

Emparejé mi Samsung Gear S3 antes de activarlo en la red de Verizon. ¿Cómo conecto mi Gear S3 a la red de Verizon?

¿Seguirá funcionando Number Share - Móvil con mis dispositivos si viajo al extranjero?

¿Qué ocurre si suspendo el servicio de una línea con Number Share - Móvil?

¿Qué servicios de Verizon son incompatibles con mis dispositivos conectados con Number Share - Móvil?

¿Cómo puedo dejar de compartir mi número con un dispositivo conectado?

¿Hay otras formas de compartir mi número de móvil de Verizon entre dispositivos?

¿Qué ocurre si me muevo dentro o fuera del alcance del Bluetooth durante una llamada?

¿Puedo usar audífonos con micrófonoBluetooth cuando comparto un número telefónico?

¿Puedo llamar al número telefónico del dispositivo conectado que aparece en mi factura?

¿Puedo recibir mensajes de texto u otras notificaciones en mi Hum^x cuando lo emparejo con Number Share?

¿Cómo funcionan las llamadas al 911 con los dispositivos conectados con Number Share - Móvil?

No puedo realizar ni recibir llamadas en mi dispositivo conectado. ¿Qué debería hacer?

¿Qué debo verificar si la mensajería de mi Samsung Gear S3 no parece funcionar correctamente en el número compartido?

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