Google Pixel 4a 5G UW - Resumen de asistencia

Configuración, activación básica y guías de usuario

Activar nuevo dispositivo - Cliente actual de Verizon

Here's how to activate your new iPhone or Android smartphone. You can also learn how to turn off iMessage, transfer content and more.

Conectar tu dispositivo directamente a la PC

Entérate cómo conectar tu dispositivo directamente a una computadora.

Pixel 4a 5G UW - Activate / Set Up Device

Here's how to quickly set up your Pixel 4a 5G UW.

Pixel 4a 5G UW - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your Pixel 4a 5G UW.

Hacer copia de seguridad y transferir contenido

Pixel 4a 5G UW - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your Pixel 4a 5G UW and a computer.

Lo básico

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

Batería y carga

Pixel 4a 5G UW - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your Pixel 4a 5G UW.

Pixel 4a 5G UW - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Pixel 4a 5G UW.

Pixel 4a 5G UW - View Battery Info

Here's how to check the battery specs (e.g., Usage Time, Standby Time, etc.) for your Pixel 4a 5G UW.

Reiniciar el dispositivo móvil

Aprende cómo apagar el dispositivo y volver a encenderlo.

Bluetooth®

Pixel 4a 5G UW - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Pixel 4a 5G UW on or off and make it visible to other devices for pairing.

Solucionar el modo Car Kit

Esto es lo que debes hacer si tu dispositivo se congela en el modo Car Kit.

Llamadas y marcado

Llamada en espera - Smartphone

Te mostramos cómo responder una llamada en tu smartphone Android/BlackBerry/Windows mientras estás en otra.

Mover fotos/videos al dispositivo - Smartphone Android™

Transfiere fotos y videos de una computadora/PC a un smartphone Android.

Pixel 4a 5G UW - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Block / Unblock Numbers

Here's how to block messages and send unwanted calls directly to Voicemail for your Pixel 4a 5G UW.

Pixel 4a 5G UW - Call a Number

Here's how to place a call from your Pixel 4a 5G UW.

Pixel 4a 5G UW - Place a Conference Call

Here's how to place a conference call from your Pixel 4a 5G UW.

Pixel 4a 5G UW - Turn Video Calling On / Off

Here's how to turn video calling for your Pixel 4a 5G UW on or off.

Pixel 4a 5G UW - Turn Voice & Video On / Off - HD Voice

Here's how to turn HD voice and video calling for your Pixel 4a 5G UW on or off.

Pixel 4a 5G UW - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your Pixel 4a 5G UW.

Pixel 4a 5G UW - View / Delete Call History

Here's how to view or clear the call history or delete individual calls from your Pixel 4a 5G UW.

Preguntas frecuentes sobre Llamadas Wi-Fi de Verizon

Descubre cómo realizar y recibir llamadas a través de una red Wi-Fi si el servicio móvil no está disponible.

Cámara, fotos y videos

Asegurarse de que el mensaje de foto y video no exceda el límite de capacidad del archivo

Si tienes problemas para enviar/recibir fotos y videos, aquí tienes información sobre los límites de capacidad.

Pixel 4a 5G UW - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your Pixel 4a 5G UW.

Pixel 4a 5G UW - Record and Play Sound File

Here's how to record and play a sound file on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Record and Share a Video

Here's how to record and send a video using your Pixel 4a 5G UW.

Pixel 4a 5G UW - Share Picture from Gallery

Here's how to share a saved picture from your Pixel 4a 5G UW.

Pixel 4a 5G UW - Share Video from Gallery

Here's how to share a saved video from your Pixel 4a 5G UW.

Pixel 4a 5G UW - Take and Share a Picture

Here's how to take and share a picture from your Pixel 4a 5G UW.

Tipos de archivos compatibles para mensajes de foto/video

Obtén información sobre los tipos de archivos compatibles para mensajes de foto/video.

Conectividad para computadora/PC

Pixel 4a 5G UW - USB Debugging Mode

Here's how to facilitate a connection between your Pixel 4a 5G UW and a computer with the Android SDK.

Resolver problemas de Windows Device Manager

Te mostramos cómo resolver conflictos de los controladores si tu dispositivo no se conecta correctamente con tu computadora.

Contactos

Exportar información de Contacto/Directorio telefónico a archivos .CSV - Microsoft® Windows Mail/Microsoft Outlook

Te mostramos cómo exportar contactos desde tu dispositivo a archivos de valores separados por comas (.csv) a través de Microsoft Windows Mail / Microsoft Outlook.

Pixel 4a 5G UW - Add a Contact

Here's how to add a contact to your Pixel 4a 5G UW.

Pixel 4a 5G UW - Contact Display Options

Here's how to configure how your contacts display on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Delete a Contact

Here's how to remove a contact from your Pixel 4a 5G UW.

Pixel 4a 5G UW - Edit a Contact

Here's how to edit a contact on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Pixel 4a 5G UW.

Pixel 4a 5G UW - View Contact Sync Source

Here's how to view where a phonebook contact on your Pixel 4a 5G UW was imported from.

Datos

Preguntas frecuentes sobre datos adicionales

Conoce las opciones para agregar datos adicionales a tus dispositivos en el nuevo Plan Verizon.

Preguntas frecuentes sobre uso de datos

Conoce sobre una herramienta gratuita por Internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando los datos. Accede a través de Mi Verizon y My Verizon Mobile.

Pixel 4a 5G UW - Allow / Deny Data Roaming

Here's how to turn data roaming for your Pixel 4a 5G UW on or off.

Pixel 4a 5G UW - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Turn Data On / Off

Here's how to turn mobile data for your Pixel 4a 5G UW on or off.

Fecha y hora

Pixel 4a 5G UW - Set Date and Time

If your Pixel 4a 5G UW shows the incorrect date and / or time, here's how to correct it.

ID e información del dispositivo

Cómo detectar un daño físico

Esto te ayuda a determinar si tu dispositivo está dañado.

Pixel 4a 5G UW - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Pixel 4a 5G UW.

Pixel 4a 5G UW - View MAC Address

Here's how to view the Wi-Fi MAC address for your Pixel 4a 5G UW.

Pixel 4a 5G UW - View Phone Number

Here's how to view the mobile number for your Pixel 4a 5G UW.

Configuraciones de dispositivos

Pixel 4a 5G UW - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your Pixel 4a 5G UW if you're not receiving email and app notifications.

Pixel 4a 5G UW - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen timeout, Font size, etc.) for your Pixel 4a 5G UW.

Pixel 4a 5G UW - Manage Do Not Disturb Settings

Here's how to check Do Not Disturb settings if your Pixel 4a 5G UW isn't receiving calls or alerts for texts and email.

Pixel 4a 5G UW - Reset Network Settings

Here's how to reset settings if your Pixel 4a 5G UW can't connect to data or send / receive messages.

Pixel 4a 5G UW - Turn Airplane Mode On / Off

To turn Verizon network services on / off or if they aren't functioning on your Pixel 4a 5G UW, view this info.

Pixel 4a 5G UW - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Turn Screen Rotation On / Off

Here's how to check settings if the display on your Pixel 4a 5G UW doesn't rotate or flip.

Email/Gmail

Crear cuenta de Gmail™

Mira cómo crear una cuenta de Gmail.

Gmail for Android - View Messages

Conoce cómo ver un mensaje de Gmail en tu smartphone/tablet Android.

Dejar o quitar copias de los mensajes de correo electrónico en el servidor de mensajería

Aquí encontrarás información sobre cómo dejar o eliminar copias de correos electrónicos en el servidor.

Pixel 4a 5G UW - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Pixel 4a 5G UW.

Pixel 4a 5G UW - Email Account Data Usage Settings

Here's how to modify data usage options (e.g., download attachments) for a personal email account on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your Pixel 4a 5G UW.

Pixel 4a 5G UW - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Manage Corporate Email Settings

Here's how to update work email settings for your Pixel 4a 5G UW.

Pixel 4a 5G UW - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your Pixel 4a 5G UW.

Pixel 4a 5G UW - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Pixel 4a 5G UW.

GPS y servicios basados en la ubicación

Pixel 4a 5G UW - Turn GPS Location On / Off

Here's how to turn GPS location for your Pixel 4a 5G UW on or off.

Gestos y movimientos

Pixel 4a 5G UW - Motions and Gestures

Here's how to manage motion-activated services for your Pixel 4a 5G UW.

Copia de seguridad y restablecimiento de Google

Pixel 4a 5G UW - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Pixel 4a 5G UW.

Pantalla de inicio

Pixel 4a 5G UW - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Pixel 4a 5G UW.

Pixel 4a 5G UW - View / Manage Home Screen Panels

Here's how to view, add and remove Home screen panels for your Pixel 4a 5G UW.

Hotspot

Preguntas frecuentes sobre el hotpost móvil de Verizon - Obtén Internet Wi-Fi para compartir

Aprende cómo usar el hotspot móvil en tu teléfono o tablet para conectar dispositivos a Internet usando tu plan de datos vigente. Encuentra planes Unlimited y Prepaid con hotspot móvil.

Internet y navegador de Internet

Acceder a sitios web - Mobile Web

Te mostramos cómo acceder a los sitios web a través del servicio de Internet móvil Mobile Web en tu dispositivo.

Pixel 4a 5G UW - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Pixel 4a 5G UW.

Reiniciar e iniciar el navegador de Internet móvil

Conoce cómo reiniciar el dispositivo y acceder al navegador del servicio de Internet móvil Mobile Web 2.0 en tu dispositivo.

Idioma

Pixel 4a 5G UW - Language Selection

Here's how to change the language used on your Pixel 4a 5G UW.

Bloqueo, desbloqueo, contraseña y seguridad

Preguntas frecuentes sobre el bloqueo de un dispositivo

Para evitar el robo de identidad y el fraude, los dispositivos comprados en Verizon se bloquean y no se pueden usar en la red de otro proveedor durante los primeros 60 días después de la compra.

Pixel 4a 5G UW - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your Pixel 4a 5G UW.

Pixel 4a 5G UW - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Pixel 4a 5G UW.

Pixel 4a 5G UW - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Pixel 4a 5G UW.

Pixel 4a 5G UW - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your Pixel 4a 5G UW.

Pixel 4a 5G UW - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Pixel 4a 5G UW when the screen is locked.

Pixel 4a 5G UW - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Unlock Screen

Here's how to unlock the screen on your Pixel 4a 5G UW.

Memoria/almacenamiento

Insertar la tarjeta de memoria que contiene las canciones de la lista de reproducción (playlist)

Prueba esto si las canciones almacenadas en tu tarjeta de memoria/SD no aparecen en la lista de reproducción de tu teléfono básico 3G.

Pixel 4a 5G UW - Check Device Storage

Here's how to check available space if your Pixel 4a 5G UW runs slowly / crashes, apps freeze or you can't save media.

Música

Transferir música al dispositivo - Smartphone Android™

Para transferir archivos de música desde una computadora a un smartphone Android.

Navegación y multitareas

Pixel 4a 5G UW - Use Multi Window

Here's how to use two apps simultaneously on your Pixel 4a 5G UW.

Near Field Communication (NFC)

Pixel 4a 5G UW - Turn NFC On / Off

Here's how to turn NFC on or off so compatible apps can transfer files from your Pixel 4a 5G UW.

Sistema operativo y software

Google Pixel 4a 5G UW Software Update

Get instructions on downloading the latest software update for performance improvements to your Pixel 4a 5G UW, including current Android security patches.

Pixel 4a 5G UW - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Pixel 4a 5G UW if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Pixel 4a 5G UW - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Pixel 4a 5G UW if the screen freezes or call, app, audio or sync issues occur.

Pixel 4a 5G UW - Install Device Software Update

Here's how to check for and install software updates on your Pixel 4a 5G UW.

Pixel 4a 5G UW - View Software Version

Here's how to view the software version your Pixel 4a 5G UW is running.

Tarjeta SIM

Pixel 4a 5G UW - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Pixel 4a 5G UW or turn it on or off.

Pixel 4a 5G UW - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Pixel 4a 5G UW.

Pixel 4a 5G UW - View SIM Card Number

Here's how to view the SIM card number associated with your Pixel 4a 5G UW.

SIM Card FAQs - Replace & activate a new card

Aprende a configurar y activar una nueva tarjeta SIM. Reemplaza una tarjeta perdida o pon una nueva cuando traigas tu propio dispositivo (BYOD) y te cambies a un dispositivo móvil de Verizon.

Desbloquear PIN de la SIM - Smartphones/tablets Android

Conoce cómo desbloquear el PIN de la SIM de tu smartphone/tablet Android.

Sonidos, volumen y audio

Pixel 4a 5G UW - Save a Ringtone

Here's how to save an audio file as a ringtone on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Set Ringtones / Notification Sounds

Here's how to select or change ringtones / notification sounds on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Use Speakerphone

Here's how to utilize the speakerphone functionality on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Vibrate Mode

Here's how to turn vibrate mode for your Pixel 4a 5G UW on or off.

Pixel 4a 5G UW - Volume Controls

Here's how to adjust the volume if your Pixel 4a 5G UW doesn't vibrate or play sounds when receiving calls / messages.

Indicadores/luces de estado

Pixel 4a 5G UW - View Signal Strength

Here's how to view signal strength on your Pixel 4a 5G UW.

TV

Pixel 4a 5G UW - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Pixel 4a 5G UW.

Mensajería de texto y multimedia

Cancelar las suscripciones a mensajería de texto

Conoce cómo cancelar las suscripciones a mensajería de texto desde tu teléfono.

Dar de baja iMessage - No se pueden enviar/recibir SMS/MMS en un dispositivo que no sea Apple

Obtén información que te ayudará si no puedes enviar o recibir mensajes de texto/MMS en un dispositivo que no sea de Apple.

Pixel 4a 5G UW - Auto Receive Messages

Here's how to check settings on your Pixel 4a 5G UW if you're not receiving your picture / video messages.

Pixel 4a 5G UW - Create and Send a Text Message

Here's how to create and send a text message via the Messages app on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Delete Messages

Here's how to delete text messages from your Pixel 4a 5G UW via the Messages app.

Pixel 4a 5G UW - Set Default Messaging App

Here's how to set the default messaging app on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Text Message Notification Settings

Here's how to turn text message notifications for your Pixel 4a 5G UW on or off via the Messages app.

Pixel 4a 5G UW - Turn Message Delivery Confirmation Setting On / Off

Here's how to receive delivery confirmation for messages sent from your Pixel 4a 5G UW via the Messages app.

Pixel 4a 5G UW - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your Pixel 4a 5G UW.

Pixel 4a 5G UW - View Text Messages

Here's how to view text messages via the Messages app on your Pixel 4a 5G UW.

Sugerencias, trucos y soluciones rápidas

Pixel 4a 5G UW - Capture a Screenshot

Here's how to capture a screenshot on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Set Up Printing

Here's how to set up and add a printer to your Pixel 4a 5G UW.

Accesibilidad visual y auditiva

Configuración de accesibilidad - Android™

Te mostramos cómo configurar las opciones básicas de accesibilidad para tu smartphone o tablet Android.

Gestos de ampliación/Zoom táctil - Android™

Te mostramos cómo configurar los gestos de ampliación en tu smartphone o tablet Android.

Pixel 4a 5G UW - Manage RTT Settings

Here's how to use the real-time text (RTT) functionality on your Pixel 4a 5G UW.

Pixel 4a 5G UW - Turn One-Handed Operations On / Off

Here's how to turn one-handed operations for your Pixel 4a 5G UW on or off.

Compra por Internet o a través de My Verizon app y obtén tus pedidos rápido.

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Google Pixel 4a 5G UW - Support Overview

Filtra todos los temas a continuación.