Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

DuraForce PRO with Sapphire Shield - Support Overview

DuraForce Pro User Guide (PDF)
Esta guía del usuario te puede ayudar a aprovechar al máximo tu dispositivo.

Troubleshoot DuraForce Pro
Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.

Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

Activate Your Device FAQs

Aprende a activar un nuevo dispositivo, intercambiar dispositivos en una línea existente, cambiarte a Verizon y traer tu propio teléfono (BYOD), obtener una nueva tarjeta SIM y mucho más.

Activa tu smartphone nuevo o usado certificado de Verizon

Obtén instrucciones sobre cómo configurar y activar un smartphone nuevo o usado de Verizon. Descubre cómo cambiar de tarjeta SIM y transferir contenido a tu nuevo dispositivo.

Conectar tu dispositivo directamente a la PC

Entérate cómo conectar tu dispositivo directamente a una computadora.

Guía del Usuario de DuraForce PRO con tecnología Sapphire Shield (PDF)

Esta Guía del Usuario puede ayudarte a aprovechar al máximo tu dispositivo, como las funciones de la pantalla de inicio, las soluciones rápidas, los íconos de la barra de estado, el panel de notificaciones, las sugerencias de navegación, la configuración del dispositivo y el uso avanzado.

Getting to Know Your Kyocera DuraForce PRO with Sapphire Shield

Get to know your new Kyocera DuraForce PRO with Sapphire Shield with this quick reference guide.

Cómo usar Verizon Cloud

Obtén instrucciones paso a paso para conocer cómo suscribirte a Verizon Cloud por Internet y usarlo. Carga y haz una copia de seguridad de tus contactos, fotos, videos, música, documentos y más.

Kyocera DuraForce PRO with Sapphire Shield - Adjust Account Sync Settings

Here's how to view sync settings on your DuraForce PRO if you're not receiving email and app notifications.

Kyocera DuraForce PRO with Sapphire Shield - Create a New Google™ Account

Here's how to create a new Gmail account for your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your DuraForce PRO on or off.

Cómo obtener controladores USB para tu dispositivo móvil

Conoce cómo obtener controladores USB para tu dispositivo móvil.

Hacer una activación inalámbricamente (OTA)

Te mostramos cómo hacer la configuración/activación inicial de tu smartphone 3G o 4G o teléfono básico. 

Configurar el servicio prepagado de Verizon - Android™

Te mostramos cómo activar el servicio prepagado en un dispositivo Android.

Las mejores 10 cosas que puedes hacer con tu Kyocera DuraForce PRO con tecnología Sapphire Shield

Learn how to set up your new Kyocera DuraForce PRO with important features and functions. Aprovecha al máximo tu nuevo teléfono con esta lista de sugerencias prácticas.

Top 10 Things to Do with Your New Smartphone

Aprende a configurar tu nuevo smartphone con características y funciones importantes.  Aprovecha al máximo tu nuevo teléfono con esta lista de sugerencias prácticas.

Validar dirección de emergencia (E911)

Te mostramos cómo validar tu dirección de emergencia (E911).

Devoluciones, cambios e intercambios de dispositivos de Verizon - Preparación y envío

Obtén los pasos para preparar tu dispositivo para la devolución, el cambio, el intercambio, la devolución bajo garantía o la actualización anual. Encuentra instrucciones para empacar y enviar tu dispositivo a Verizon.

Video: Cómo activar tu dispositivo 
 (duración: 3:07)
Mira este video para aprender cómo activar un dispositivo nuevo o intercambiar dispositivos en tu cuenta existente de Mi Verizon.
Duración: 3:07

Video: Cómo intercambiar teléfonos en tu cuenta
 (duración: 1:54)
Mira este video para saber cómo intercambiar tu dispositivo con otra persona en tu cuenta.
Duración: 1:54

Video: ¿Qué es Verizon Cloud?
 (duración: 2:12)
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Duración: 2:12

Ver cobertura móvil de Verizon - Internacional

Conoce cómo revisar la disponibilidad de los servicios en todo el mundo.

Alerts & Reminders

Kyocera DuraForce PRO with Sapphire Shield - Manage Alerts / Notifications

Here's how to change notification sounds for incoming calls or messages on your DuraForce PRO with Sapphire Shield.

Hacer copia de seguridad y transferir contenido

Aplicación Content Transfer - Transferir contenido - Smartphone Android™

Aquí encontrarás información sobre cómo usar la aplicación Content Transfer en tu smartphone Android para transferir contenido entre dispositivos

Centro de transferencia de contenido

Encuentra la mejor forma de transferir tus fotos, videos, contactos y demás contenido desde un dispositivo a otro. Consulta las instrucciones paso a paso para los dispositivos, según el sistema operativo que tengan.

Kyocera DuraForce PRO with Sapphire Shield - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your DuraForce PRO to an SD / Memory Card.

Kyocera DuraForce PRO with Sapphire Shield - Move Music Files from Device

Here's how to transfer music files from your DuraForce PRO withSapphire Shield to a computer.

Kyocera DuraForce PRO with Sapphire Shield - Move Music Files to Device

Here's how to transfer music files from a computer to yourDuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Move Pictures / Videos from Device

Here's how to transfer picture or video files between your device and your computer, view this info.

Kyocera DuraForce PRO with Sapphire Shield - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer toyour DuraForce PRO.

Tipos de archivo compatibles para transferir por Bluetooth® - Blackberry®

Aquí encontrarás información sobre los tipos de archivos compatibles para hacer transferencias Bluetooth en un dispositivo Blackberry.

Transferir contenido - Apple® iPhone® a Android™

Te mostramos cómo transferir contenido (como contactos, fotos, videos, etc.) desde tu iPhone a un dispositivo nuevo.

Transferir contenido con la aplicación móvil Samsung Smart Switch™ (transferencia por cable USB)

Te mostramos cómo transferir contenido desde tu dispositivo anterior a tu teléfono Samsung actual.

Video: Usa la aplicación Content Transfer para mover contenido entre dispositivos
 (duración: 2:58)
Con la aplicación Content Transfer es fácil transferir tus contactos y otro contenido desde tu teléfono anterior al nuevo. Conoce cómo.
Duración: 2:58

Basics

Certified Like-New Replacement

Information regarding Verizon Wireless' Certified Like-New Replacement program.

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

Kyocera DuraForce PRO: Charging Your Phone

Learn how to charge your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Getting to Know the Back of Your Phone

Learn more about the back of your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Turning Your Phone On and Off

Learn how to power on and shut down your Kyocera DuraForce PRO.

Battery & Power

Problemas con la batería: Uso de la batería

Esto muestra las posibles causas de problemas con la batería (un dispositivo que no carga o no se mantiene cargado, una batería de corta duración).

Kyocera DuraForce PRO with Sapphire Shield - Extend Battery Life

Here's how to improve the battery life for your DuraForce Pro.

Kyocera DuraForce PRO with Sapphire Shield - Power Saver Settings

Here's how to manage 'Battery / Power saver' settings on your Kyocera DuraForce PRO to improve battery performance.

Kyocera DuraForce PRO with Sapphire Shield - Turn Power Saver On / Off

Here's how to turn Eco Mode for your DuraForce PRO on or off.

Kyocera DuraForce PRO with Sapphire Shield - View Battery Info

Here's info on the battery specs (e.g., Use Time, Standby Time, etc.) for your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - View Battery Status

Here's how to view charging status, remaining battery and what uses the most battery on your Kyocera DuraForce PRO with Sapphire Shield.

Problemas de carga y energía: Dispositivos con batería no extraíble

Si tienes problemas con tu batería no extraíble porque no se carga o no se mantiene cargada, consulta esta información.

Reiniciar el dispositivo móvil

Aprende cómo apagar el dispositivo y volver a encenderlo.

Turn Battery Optimization On / Off - Android™ 6.x and higher (Kyocera)

Battery optimization helps conserve battery power on your Kyocera device and is turned on by default.

Bluetooth®

Conecta tu vehículo a Bluetooth®

Para conectar tu vehículo a un dispositivo habilitado con Bluetooth, consulta la lista de las URL de los fabricantes de autos para obtener más ayuda.

Create a Paired Connection - Windows

Conoce crear una conexión Bluetooth con una computadora con Windows.

Kyocera DuraForce PRO with Sapphire Shield - Send Contact via Bluetooth®

Here's how to send a contact on your Kyocera DuraForce PRO via Bluetooth.

Kyocera DuraForce PRO with Sapphire Shield - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your DuraForce PRO on or off and make it visible to other devices for pairing.

Kyocera DuraForce PRO: conexión con un dispositivo Bluetooth®

Mira cómo conectar tu Kyocera DuraForce PRO con un dispositivo Bluetooth.

Resolving Car Kit mode

Esto es lo que debes hacer si tu dispositivo se congela en el modo Car Kit.

Calling & Dialing

Kyocera DuraForce PRO with Sapphire Shield - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Block / Unblock Numbers

Here's how to send unwanted calls directly to voicemail for your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Call a Number

Here's how to place a call from your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Manage DTMF Tones

If you're calling into an automated system (e.g., Voicemail) from your DuraForce PRO and your dialpad entries aren't recognized, view this.

Kyocera DuraForce PRO with Sapphire Shield - Place a Conference Call

Here's how to place a conference call from your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Redial

Here's how to manually redial a number called from your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - View / Delete Call History

To view or clear the call history on your DuraForce PRO, check out this info.

Kyocera DuraForce PRO: Calling a Contact

An interactive guide on how to call a contact using your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Calling a New Number

Discover how to use your Kyocera DuraForce PRO to call a new number.

Kyocera DuraForce PRO: Ignoring a Call and Replying with a Text Message

A visual guide for ignoring a call and sending a text message to the caller with your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Returning to a Call

Una guía visual sobre cómo retomar una llamada después de hacer otras tareas, como navegar por Internet, con tu Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Switching Between Calls

Learn how to switch between two phone calls on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Teaching Kids How to Call 911

Learn how to teach kids to call 911 on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Using Handsfree Calling

Discover how to use your voice to place a call with your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Viewing a Missed Call and Adding It as a Contact

Discover how to view a missed call and add it as a new contact on your Kyocera DuraForce PRO.

Mover fotos/videos al dispositivo - Smartphone Android™

Transfiere fotos y videos de una computadora/PC a un smartphone Android.

¿Qué son las llamadas Wi-Fi? - Preguntas frecuentas

Haz y recibe llamadas a través de una red Wi-Fi si el servicio móvil no está disponible. Disfruta de llamadas gratis a cualquier número en los EE. UU. incluso mientras viajas a destinos internacionales.

Llamadas Wi-Fi - Android™ - Determinar una llamada Wi-Fi

Entérate cómo determinar si tu smartphone Android está conectado a una llamada Wi-Fi.

Camera, Photos & Videos

Asegurarse de que el mensaje de foto y video no exceda el límite de capacidad del archivo

Si tienes problemas para enviar/recibir fotos y videos, aquí tienes información sobre los límites de capacidad.

Kyocera DuraForce PRO with Sapphire Shield - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Move Pictures / Videos from Device

Here's how to transfer picture or video files between your device and your computer, view this info.

Kyocera DuraForce PRO with Sapphire Shield - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer toyour DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Record and Share a Video

Here's how to share and record a video on your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Share Picture from Gallery

Here's how to share a saved picture from your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Share Video from Gallery

Here's how to send a saved video on your Kyocera DuraForce PRO to a messaging recipient.

Kyocera DuraForce PRO with Sapphire Shield - Take and Share a Picture

Here's how to take and share a picture from your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Turn On / Off Camera Underwater Mode

Here's how to turn the camera on and off in underwater mode on your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - View Pictures / Videos

Here's how to view pictures and/or videos on your DuraForce PRO.

Kyocera DuraForce PRO: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Recording a Video

Aprende a grabar un video usando tu Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Taking a Picture

Discover how to take a photo using your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Taking a Picture While Recording a Video

Discover how to take a picture while recording a video on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Taking a Selfie

An interactive guide on how to take a selfie with your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Turning the Flash On and Off

A visual guide for how to take a picture with the flash on using your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Zooming In and Out

Learn how to zoom in and out when taking photos on your Kyocera DuraForce PRO.

Supported file types for Picture / Video Messaging

Obtén información sobre los tipos de archivos compatibles para mensajes de foto/video.

Computer/PC Connectivity

Kyocera DuraForce PRO with Sapphire Shield - USB Debugging Mode

Here's how to facilitate a connection between your DuraForce PRO and a computer with the Android SDK.

Resolver problemas de Windows Device Manager

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contactos

Add a Contact via Basic Visual Voicemail - Kyocera

Here's how to add a contact on your Kyocera phone via Basic Visual Voicemail.

Buscar contactos duplicados guardados en múltiples cuentas - Smartphone Android®

Te mostramos cómo solucionar los problemas con los contactos duplicados si estás usando varias opciones de copia de seguridad en tu dispositivo.

Elige contactos para mostrar en el dispositivo

Te mostramos cómo ver dónde están los contactos o si el teléfono muestra contactos duplicados.

Exportar información de Contacto/Directorio telefónico a archivos .CSV - Microsoft® Windows Mail/Microsoft Outlook

Te mostramos cómo exportar contactos desde tu dispositivo a archivos de valores separados por comas (.csv) a través de Microsoft Windows Mail / Microsoft Outlook.

Kyocera DuraForce PRO with Sapphire Shield - Add a Contact

Here's how to add a contact to your Kyocera DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Contact Display Options

Here's how to configure how your contacts display on your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Delete a Contact

Here's how to remove a contact on your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Edit a Contact

Here's how to edit a contact on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Send Contact via Bluetooth®

Here's how to send a contact on your Kyocera DuraForce PRO via Bluetooth.

Kyocera DuraForce PRO with Sapphire Shield - View Contact Sync Source

Here's how to view where a phonebook contact on your DuraForce PRO with Sapphire Shield was imported from.

Kyocera DuraForce PRO: Adding a Contact

Learn how to add a new contact to your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's messaging your Kyocera DuraForce PRO without looking at it.

Kyocera DuraForce PRO: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Kyocera DuraForce PRO.

Video: Managing Contacts Using My Verizon
 (duración: 2:21)
Mira este video para conocer cómo administrar tus contactos a través de Mis medios y contactos en el cloud en tu cuenta Mi Verizon. Mira cómo eliminar, restablecer y sincronizar tu contactos.
Duración: 2:21

Video: Managing Duplicate Contacts Using Google
 (duración: 2:45)
¿Deseas liberar espacio en tu teléfono? Ve este video para aprender cómo combinar contactos duplicados usando tu cuenta de Google.
Duración: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
 (duración: 3:21)
¿Deseas liberar espacio en tu teléfono? Watch this video to learn how to merge duplicate contacts on your Android device.
Duración: 3:21

Datos

Preguntas frecuentes sobre datos adicionales

Conoce las opciones para agregar datos adicionales a tus dispositivos en el nuevo Plan Verizon.

Preguntas frecuentes sobre Regalo de datos

Conoce sobre el programa de regalo de datos, el cual te permite dar datos adicionales a otros como regalo, así como también recibirlos.

Preguntas frecuentes sobre uso de datos

Conoce sobre una herramienta gratuita por Internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando los datos. Access it through My Verizon and My Verizon Mobile.

Kyocera DuraForce PRO with Sapphire Shield - Allow / Deny Data Roaming

Here's how to turn data roaming for your DuraForce PRO on or off.

Kyocera DuraForce PRO with Sapphire Shield - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your Kyocera DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Turn Data On / Off

Here's how to turn the mobile data for your DuraForce PRO on or off.

Kyocera DuraForce PRO with Sapphire Shield - View / Restrict Data Usage by App

Here's how to view / restrict the amount of data an app uses on your DuraForce Pro.

Preguntas frecuentes sobre PopData - Comprar sesiones de datos 4G LTE de 30 o 60 minutos

PopData es una conexión de datos que te permite hacer todo el stream que quieras, es más rápida y más segura que la mayoría de zonas de conexión Wi-Fi públicas. Disponible en sesiones de 30 y 60 minutos.

Fecha y hora

Fecha y hora automáticas - Android™

Si quieres que tu smartphone configure la fecha y la hora de forma automática según tu ubicación, lee esta información.

Kyocera DuraForce PRO with Sapphire Shield - Set Date and Time

If your DuraForce PRO shows the incorrect date and/or time, view this info to correct it.

ID e información del dispositivo

Preguntas frecuentes sobre el cargo por dispositivo dañado

Obtén más información sobre el cargo por dispositivo dañado, el cual se cobra si entregas un dispositivo mal usado por uno de reemplazo certificado como nuevo.

Cómo localizar números de serie ESN o MEID en teléfonos

Aprende cómo encontrar el número ESN (número de serie electrónico) o el número MEID (identificador de equipo móvil) de tu teléfono.

Kyocera DuraForce PRO with Sapphire Shield - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - View MAC Address

Here's how to view the Wi-Fi MAC address for your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - View Phone Number

Here's how to view the phone number for your DuraForce PRO.

Configuraciones de dispositivos

Disable Automatic Configuration and Proxy Server Settings

Te mostramos cómo deshabilitar la configuración automática y la configuración del servidor proxy en tu dispositivo.

Kyocera DuraForce PRO with Sapphire Shield - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Sleep, Font size, etc.) for your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Manage Do Not Disturb Settings

If your DuraForce PRO isn't receiving calls or alerts for texts and email, here's how to check 'Do not disturb' settings.

Kyocera DuraForce PRO with Sapphire Shield - Reset All Settings

Here's what to do if your DuraForce PRO crashes, resets or runs slow, or apps freeze or reset the device.

Kyocera DuraForce PRO with Sapphire Shield - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your DuraForce PRO, view this info.

Kyocera DuraForce PRO with Sapphire Shield - Turn Screen Inversion On / Off

Si se invierte el esquema de colores de tu DuraForce PRO con tecnología Sapphire Shield, consulta esta opción.

Kyocera DuraForce PRO with Sapphire Shield - Turn Screen Rotation On / Off

If the display on your DuraForce PRO with Sapphire Shield doesn't rotate, this shows how to fix it.

Kyocera DuraForce PRO with Sapphire Shield - View Device Screen on TV

Here's how to view your DuraForce PRO screen on a compatible external display.

Kyocera DuraForce PRO: Accessing Settings

Explore how to access settings on your Kyocera DuraForce PRO to change alert sounds, turn off GPS and more.

Kyocera DuraForce PRO: Adjusting the Screen Timeout

A visual guide for saving battery life on your Kyocera DuraForce PRO by adjusting the screen timeout.

Kyocera DuraForce PRO: Changing Roaming Settings for a Trip

Find out how to change roaming settings on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Changing the Ringtone

Learn how to change the ringtone on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Configuring Location Settings

Learn how to manage location settings on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Managing Data Usage

Discover how to manage data usage on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Setting the Phone to Silent

Explore ways to mute your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Turning Airplane Mode On and Off

Una guía interactiva para configurar tu Kyocera DuraForce PRO en modo Airplane.

Kyocera DuraForce PRO: Using Eco Mode

Learn how to switch to Battery Saver mode to save your Kyocera DuraForce PRO's battery life for the most important functions.

Activar/desactivar TalkBack - Android™

Te mostramos cómo activar o desactivar TalkBack para tu dispositivo Android.

Email/Gmail

Gmail™ for Android™ - View Account Address / Username

Here's how to view your Gmail email address and username from your Android smartphone / tablet.

Gmail™ para Android™ - Ver mensajes

Conoce cómo ver un mensaje de Gmail en tu smartphone/tablet Android.

Kyocera DuraForce PRO with Sapphire Shield - Add a Personal Email Account

Here's how to add an email account on your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Add an Existing Google™ Account

Here's how to add an existing Gmail account on your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Compose and Send Email Message

Here's how to create and send an email message from your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Delete Email Messages

Here's how to delete email messages from your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Email Account Common Settings

Here's info on personal email settings (e.g., account name, etc.) for your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Email Account Data Usage Settings

Here's how to modify data usage options for the email account on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Email Account Notification Settings

If you're not getting notifications for the personal email on your DuraForce PRO, view this info.

Kyocera DuraForce PRO with Sapphire Shield - Email Account Password and Server Settings

Here's how to update the personal email password and server settings for your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Manage Corporate Email Settings

Here's how to manage the work email settings for your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Perform a Gmail™ Sync

Here's how to sync Google email, contacts, calendar, etc. on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Remove Corporate Email Account (Exchange ActiveSync®)

Removing then re-adding a work email account on your DuraForce PRO often fixes email issues.

Kyocera DuraForce PRO with Sapphire Shield - Remove Gmail™ Account

Removing then re-adding a Gmail account on your DuraForce PRO often fixes email issues.

Kyocera DuraForce PRO with Sapphire Shield - Remove a Personal Email Account

Removing then re-adding an email account on your DuraForce PRO often fixes email issues.

Kyocera DuraForce PRO with Sapphire Shield - View and Reply to an Email Message

Here's how to view and reply to an email message from your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO: Forwarding an Email

Aprende cómo reenviar un correo electrónico en tu Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Replying to an Email

Discover how to reply to an email on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Sending an Email

A step-by-step visual guide for sending an email from your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Sending an Email to a Group

Find out how to send an email to a group on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Setting Up Corporate Email

Learn how to access your work email on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Setting Up Personal Email

Discover how to access your existing email account on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Switching Between Email Accounts

See how to access different email accounts on your Kyocera DuraForce PRO.

Dejar o quitar copias de los mensajes de correo electrónico en el servidor de mensajería

Aquí encontrarás información sobre cómo dejar o eliminar copias de correos electrónicos en el servidor.

Puertos de email y mensajería estándar

Aquí encontrarás información sobre los puertos de mensajería de correo electrónico estándar, que te puede ayudar a configurar las opciones avanzadas de correo electrónico.

Video: Diagnóstico de problemas de email personal y corporativo
 (duración: 3:21)
Conoce cómo solucionar los problemas con tu email personal y corporativo con solo unos simples pasos.
Duración: 3:21

GPS & Location Based Services

E911 Compliance FAQs

Review information about calling 911 from your mobile phone.

Kyocera DuraForce PRO with Sapphire Shield - Turn GPS Location On / Off

Here's how to turn GPS location for your DuraForce PRO with Sapphire Shield on or off.

Copia de seguridad y restablecimiento de Google

Kyocera DuraForce PRO with Sapphire Shield - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your DuraForce PRO.

Home Screen

Kyocera DuraForce PRO with Sapphire Shield - Add Folders to Home Screen

Here's how to add folders to a Home screen on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Add Shortcuts to Home Screen

Here's how to add a shortcut to a Home screen on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Add Widgets to Home Screen

Here's how to add a widget (e.g., weather, clock, etc.) to a Home screen on your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Remove Items from Home Screen

Here's how to delete items such as shortcuts, widgets and folders from the Home screen of your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Rename Home Screen Folder

Here's how to change the name of a Home screen folder on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - View Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your DuraForce PRO.

Kyocera DuraForce PRO: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your Kyocera DuraForce PRO for quick access to them.

Kyocera DuraForce PRO: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Kyocera DuraForce PRO to help organize your apps.

Kyocera DuraForce PRO: Adding and Deleting a Home Screen

A visual guide for adding and deleting Home screens on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Changing the Default Home Screen

Learn how to change the default Home screen of your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your Kyocera DuraForce PRO.

Hotspot

Kyocera DuraForce PRO with Sapphire Shield - Change Mobile / Wi-Fi Hotspot Password

To change the Mobile Hotspot password on your DuraForce PRO with Sapphire Shield, view this info.

Kyocera DuraForce PRO with Sapphire Shield - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Kyocera DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, allowed devices, timeout settings, etc..) for your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn Mobile Hotspot for your DuraForce PRO on or off.

Verizon Mobile Hotspot FAQs – Get sharable Wi-Fi internet

Learn to use Mobile Hotspot on your phone or tablet to connect devices to the internet, using your current data plan. Find Unlimited & prepaid plans with Mobile Hotspot.

Internet & Web Browser

Acceder a sitios web - Mobile Web

Te mostramos cómo acceder a los sitios web a través del servicio de Internet móvil Mobile Web en tu dispositivo.

Determining Internet Connection Speeds

Here's info on how to test your connection speeds if they're slower than expected.

Desactivar Work Offline - Navegador de Internet

Te mostramos cómo ver si estás fuera de línea si no puedes conectarte a Internet con una computadora con Internet Explorer, Chrome o Firefox.

Kyocera DuraForce PRO with Sapphire Shield - Change the Browser Start / Home Page

Here's how to change the Chrome browser Home page on your DuraForce PRO.

Kyocera DuraForce PRO: Bookmarking a Website

Learn how to bookmark a website on your Kyocera DuraForce PRO, so it's easy to find later.

Kyocera DuraForce PRO: Navigating to a Website

Discover how to find a website using your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: navegar por Internet con tu voz

Explora cómo buscar en Internet con tu voz usando tu Kyocera DuraForce PRO.

Kyocera DuraForce PRO: usar las ventanas del navegador de Internet

Un recorrido visual sobre cómo abrir, cerrar y alternar entre ventanas o pestañas en el navegador de Internet de tu Kyocera DuraForce PRO.

Reiniciar e iniciar el navegador de Internet móvil

Conoce cómo reiniciar el dispositivo y acceder al navegador del servicio de Internet móvil Mobile Web 2.0 en tu dispositivo.

Idioma

Kyocera DuraForce PRO with Sapphire Shield - Language Selection

Here's how to change the language on your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO: Changing the Language

Discover how to change the language settings on your Kyocera DuraForce PRO.

Lock, Unlock, Password & Security

Preguntas frecuentes sobre el bloqueo de un dispositivo

Para evitar el robo de identidad y el fraude, los dispositivos comprados en Verizon se bloquean y no se pueden usar en la red de otro proveedor durante los primeros 60 días después de la compra.

Kyocera DuraForce PRO with Sapphire Shield - Add Additional Fingerprints

Here's how to add additional fingerprints to your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Set Lock Screen Notifications

Here's how to manage how notifications appear on your DuraForce PRO when the screen is locked.

Kyocera DuraForce PRO with Sapphire Shield - Set Up Face Recognition

Here's how to set up your facial recognition to unlock the screen on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Set Up Screen Lock

Here's how to set up a screen lock option (password, pattern, etc.) for your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Turn Off Screen Lock

To disable the screen lock setting on your DuraForce PRO, check out this info.

Kyocera DuraForce PRO with Sapphire Shield - Unlock Screen

To unlock the screen on your DuraForce PRO, check out this info.

Kyocera DuraForce PRO: Setting Screen Security

A visual guide for setting screen security on your Kyocera DuraForce PRO to help protect your private information.

Kyocera DuraForce PRO: Unlocking the Screen

See how to unlock the screen on your Kyocera DuraForce PRO.

Memory/Storage

Formatear tarjeta SD/de memoria usando una computadora

Te mostramos cómo formatear o borrar la tarjeta SD/de memoria usando una computadora.

Insert the memory card that contained the songs from the play list

Prueba esto si las canciones almacenadas en tu tarjeta de memoria/SD no aparecen en la lista de reproducción de tu teléfono básico 3G.

Kyocera DuraForce PRO with Sapphire Shield - Check Device Storage

Here's how to free up space if your DuraForce PRO runs slow, crashes, or you can't save media.

Kyocera DuraForce PRO with Sapphire Shield - Format SD / Memory Card

Here's how to erase all data on the SD / memory card of your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your DuraForce PRO to an SD / Memory Card.

Hotspot móvil

Kyocera DuraForce PRO: Setting Up Mobile Hotspot

Una guía interactiva para configurar tu Kyocera DuraForce PRO como un hotspot móvil para que puedas compartir tu conexión de data con otros dispositivos.

Música

Apple Music - My Verizon app - Opt In

Te mostramos cómo agregar Apple Music desde My Verizon app.

Apple® Music - Sitio web de Mi Verizon - Suscribirse

Te mostramos cómo agregar Apple Music desde el sitio web de Mi Verizon.

Cómo usar Apple Music - Preguntas frecuentes

Aprende cómo puedes tener Apple Music con ciertos planes Verizon, ve preguntas frecuentes sobre quién es elegible, cómo inscribirse, cómo usar la aplicación Apple Music y cómo obtener promociones.

Kyocera DuraForce PRO with Sapphire Shield - Move Music Files from Device

Here's how to transfer music files from your DuraForce PRO withSapphire Shield to a computer.

Kyocera DuraForce PRO with Sapphire Shield - Move Music Files to Device

Here's how to transfer music files from a computer to yourDuraForce PRO with Sapphire Shield.

Transferir música al dispositivo - Smartphone Android™

Para transferir archivos de música desde una computardora a un smartphone Android.

Navigating & Multitasking

Kyocera DuraForce PRO: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Using the DuraGrid Widget

Discover how to access and use Duragrid on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Kyocera DuraForce PRO.

Near Field Communication (NFC)

Kyocera DuraForce PRO with Sapphire Shield - Tap & Pay

Here's how to access 'Tap & pay' service on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Transfer Data via Android Beam

To wirelessly transfer data from your DuraForce PRO to another NFC-capable device, view this info.

Kyocera DuraForce PRO with Sapphire Shield - Turn Android Beam On / Off

Here's how to enable Android Beam and transfer files from your DuraForce PRO to other NFC-capable devices.

Kyocera DuraForce PRO with Sapphire Shield - Turn NFC On / Off

Here's how to turn NFC on or off so compatible apps can transfer files from your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO: Using Near Field Communication and Android Beam™

Aprende cómo usar NFC y Android Beam en tu Kyocera DuraForce PRO para transmitir información inalámbricamente a otros dispositivos compatibles.

Operating System & Software

Android Operating System (OS) FAQs

Obtén información sobre el sistema operativo Android, incluyendo qué es, cómo encontrar tu versión actual del sistema operativo, cómo obtener una actualización y más.

Kyocera DuraForce PRO with Sapphire Shield - Factory Data Reset (Powered Off)

If your DuraForce PRO has a blank or frozen screen or calling, app, audio and syncing issues, view this.

Kyocera DuraForce PRO with Sapphire Shield - Factory Data Reset (Powered On)

If your DuraForce PRO - Explorer has a blank or frozen screen or calling, app and sync issues, view this.

Kyocera DuraForce PRO with Sapphire Shield - Install Device Software Update

To check for or to install software updates on your Kyocera DuraForce PRO - Explorer, view this.

Kyocera DuraForce PRO con Sapphire Shield - Actualización de software

Recibe instrucciones sobre cómo descargar la última actualización de software para acceder a mejoras y correcciones en tu dispositivo.

Kyocera DuraForce PRO with Sapphire Shield - View Software Version

To view the software version your Kyocera DuraForce PRO is running, check out this info.

Tarjeta SIM

Kyocera DuraForce PRO with Sapphire Shield - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Modify SIM PIN

Here's how to change the SIM card lock code on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Turn SIM PIN On / Off

Here's how to turn the SIM PIN lock code for your DuraForce PRO on or off.

Kyocera DuraForce PRO with Sapphire Shield - View SIM Card Number

Here's how to view the SIM card number associated with your DuraForce PRO.

Kyocera DuraForce PRO: Inserting and Removing a Nano SIM Card

Find out how to insert and remove a nano SIM card from your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Inserting and Removing a microSD Card

Discover how to put and remove a microSD card into your Kyocera DuraForce PRO to add memory for photos, videos, music, documents and more.

SIM Card FAQs - Replace & activate a new card

Aprende a configurar y activar una nueva tarjeta SIM. Reemplaza una tarjeta perdida o pon una nueva cuando traigas tu propio dispositivo (BYOD) para cambiarte a Verizon Wireless.

Sugerencias y trucos para la tarjeta SIM

Te damos unas sugerencias y trucos comunes para saber cómo usar una tarjeta SIM.

Unblock SIM PIN - Android Smartphones / Tablets

Conoce cómo desbloquear el PIN de la SIM de tu smartphone/tablet Android.

Redes sociales

Kyocera DuraForce PRO: Adding a Facebook® Account

Discover how to access your Facebook account on your Kyocera DuraForce PRO.

Kyocera DuraForce PRO: Logging Out of Facebook®

Learn how to log out of Facebook on your Kyocera DuraForce PRO to help protect your account.

Kyocera DuraForce PRO: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your Kyocera DuraForce PRO.

Administrar la privacidad en Facebook®

Si quieres cambiar tu privacidad o seguridad en Facebook, te enseñamos cómo acceder a esas opciones.

Sounds, Volume & Audio

Kyocera DuraForce PRO with Sapphire Shield - Record and Play File - Voice Recorder

Here's how to record and play a sound file on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Save a Ringtone

Here's how to save a music file as a ringtone on your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Set Ringtones

Here's how to set ringtones on your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Turn Off All Sounds

Here's how to turn off all sounds on the Kyocera DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Use Speakerphone

To utilize the speakerphone functionality on your DuraForce PRO, view this info.

Kyocera DuraForce PRO with Sapphire Shield - Vibrate Mode

Here's how to adjust the vibration setting on your DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Volume Controls

Here's what to do if your device doesn't vibrate or make sounds when receiving texts, emails or alerts.

Status Indicators/Lights

Kyocera DuraForce PRO with Sapphire Shield - View Signal Strength

Here's how to view signal strength on the Kyocera DuraForce PRO with Sapphire Shield.

TV

Verizon Cloud - Smartphone Android™ - Conectarse/desconectarse de un TV

Here's how to display your Cloud content on a TV from your Android smartphone.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Conoce cómo cancelar las suscripciones a mensajería de texto desde tu teléfono.

Dar de baja iMessage - No se pueden enviar/recibir SMS/MMS en un dispositivo que no sea Apple

Obtén información que te ayudará si no puedes enviar o recibir mensajes de texto/MMS en un dispositivo que no sea de Apple.

Kyocera DuraForce PRO with Sapphire Shield - Auto Receive Messages

If your DuraForce PRO with Sapphire Shield is not receiving multimedia (picture / video) messages, view this info.

Kyocera DuraForce PRO with Sapphire Shield - Create and Send a Text Message

Here's how to create and send a text message via the Messaging app on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Delete Messages

Here's how to delete text messages from your DuraForce PRO via the Messaging app.

Kyocera DuraForce PRO with Sapphire Shield - Text Message Notification Settings

Here's how to manage text (SMS) messaging notification settings on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Text Message Signature

Here's how to add, remove or edit the text message signature on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Turn Message Delivery Confirmation Setting On / Off

Here's how to receive delivery confirmation for messages sent from your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your DuraForce Pro.

Kyocera DuraForce PRO with Sapphire Shield - View Text Messages

Here's how to view text messages on your DuraForce PRO via the Messaging app.

Sitio web de Mi Verizon - Crear y enviar un mensaje de texto

Te mostramos cómo enviar un mensaje de texto desde tu computadora a través del sitio web de Mi Verizon.

Sitio web de Mi Verizon - Imprimir mensajes de texto

Te mostramos cómo imprimir mensajes de texto en tu computadora a través de tu cuenta de Mi Verizon.

Text to Landline FAQs

Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.

Preguntas frecuentes sobre mensajería - Mensajería internacional y correo electrónico a mensaje de texto

Obtén más información sobre el envío y la recepción de mensajes de texto, incluida la forma de bloquear mensajes de texto, restaurar mensajes de texto eliminados, mensajes de texto al y del correo electrónico y enviar mensajes internacionales.

Video: Verizon Messages - Uso básico 
 (duración: 1:24)
Conoce sobre el uso básico de la aplicación Verizon Messages, una aplicación de mensajería de texto que te permite enviar y recibir mensajes, adjuntar fotos a tus mensajes o enviar un mensaje de grupo fácilmente.
Duración: 1:24

Video: Verizon Messages - Usa tu creatividad
 (duración: 1:31)
Agrégale un toque personal a tus mensajes con algunas herramientas simples de Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Duración: 1:31

Video: Verizon Messages - Estés donde estés
 (duración: 2:04)
Con Verizon Messages, programa un mensaje para mandarlo a otra hora u otro día y usa el modo "Driving" para conducir con seguridad cuando vas por la carretera.
Duración: 2:04

Tips, Tricks & Shortcuts

Kyocera DuraForce PRO with Sapphire Shield - Capture a Screenshot

Here's how to capture and view a screenshot on your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Set Up Printing

Here's how to set up and add a printer to your DuraForce PRO.

Kyocera DuraForce PRO: Finding More Help

Discover how to find videos and tutorials to learn more about using your Kyocera DuraForce PRO.

Top 10 Things to Do with Your New Smartphone

Aprende a configurar tu nuevo smartphone con características y funciones importantes.  Aprovecha al máximo tu nuevo teléfono con esta lista de sugerencias prácticas.

Visual & Hearing Accessibility

Configuración de accesibilidad - Android™

Te mostramos cómo configurar las opciones básicas de accesibilidad para tu smartphone o tablet Android.

Ajustar la configuración de TalkBack - Android™

Te mostramos cómo ajustar la configuración de TalkBack para tu smartphone o tablet Android.

Kyocera DuraForce PRO with Sapphire Shield - Manage TTY Settings

Here's how to change the TTY settings on your DuraForce PRO.

Gestos de ampliación/Zoom táctil - Android™

Te mostramos cómo configurar los gestos de ampliación en tu smartphone o tablet Android.

Activar/desactivar marcado asistido - Smartphones Kyocera

Here's how to turn assisted dialing for Kyocera smartphones on or off.

Activar/desactivar TalkBack - Android™

Te mostramos cómo activar o desactivar TalkBack para tu dispositivo Android.

Wallpapers/Theme

Kyocera DuraForce PRO with Sapphire Shield - Set Wallpaper

Here's how to set wallpaper on your DuraForce PRO.

Kyocera DuraForce PRO: Changing the Wallpaper

Learn how to change the background of the Home screen on your Kyocera DuraForce PRO.

Wi-Fi & Network

Kyocera DuraForce PRO with Sapphire Shield - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your DuraForce PRO with other Wi-Fi capable devices.

Kyocera DuraForce PRO with Sapphire Shield - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Add a Wi-Fi Network

Here's how to add an available Wi-Fi network to your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your DuraForce PRO to auto switch between Wi-Fi and mobile data.

Kyocera DuraForce PRO with Sapphire Shield - Manually Add a Wi-Fi Network

View this info if the Wi-Fi network you want to add to your DuraForce PRO doesn't display.

Kyocera DuraForce PRO with Sapphire Shield - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your Kyocera DuraForce PRO with Sapphire Shield.

Kyocera DuraForce PRO with Sapphire Shield - Remove Wi-Fi Connection

To remove a saved Wi-Fi network from your Kyocera DuraForce PRO - Explorer, view this info.

Kyocera DuraForce PRO with Sapphire Shield - Tethered Modem Connection

Here's how to use your DuraForce PRO as a modem to connect to the internet via USB or Bluetooth.

Kyocera DuraForce PRO with Sapphire Shield - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your DuraForce PRO.

Kyocera DuraForce PRO with Sapphire Shield - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your DuraForce PRO on or off.

Kyocera DuraForce PRO: Connecting to a Wi-Fi Network

Conoce cómo usar tu Kyocera DuraForce PRO para conectarte a una red Wi-Fi para poder acceder a Internet sin usar tu data.

Video: Diagnóstico de problemas de una conexión Wi-Fi
 (duración: 2:55)
¿Tienes problemas con tu conexión a Wi-Fi? ¡No tengas miedo! Sigue estos sencillos pasos para activar tu conexión Wi-Fi.
Duración: 2:55

Llamadas Wi-Fi - Android™ - Determinar una llamada Wi-Fi

Entérate cómo determinar si tu smartphone Android está conectado a una llamada Wi-Fi.