Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

Samsung Galaxy A01 - Support Overview

Encuentra asistencia y herramientas específicas para tu Samsung Galaxy A01 en Internet.
Troubleshoot Galaxy A01

This online tool will help identify and resolve problems with your device.


Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

Activate Your Device FAQs

Aprende a activar un nuevo dispositivo, intercambiar dispositivos en una línea existente, cambiarte a Verizon y traer tu propio teléfono (BYOD), obtener una nueva tarjeta SIM y mucho más.

Samsung Galaxy A01 - Activate / Set Up Device

Here's how to quickly activate and set up your Galaxy A01.

Samsung Galaxy A01 - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your Galaxy A01.

Samsung Galaxy A01 - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your Galaxy A01 if you're not receiving email and app notifications.

Samsung Galaxy A01 - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your Galaxy A01 on or off.

Samsung Galaxy A01 User Guide (PDF)

This User Guide can help you get the most out of your Galaxy A01. Obtén información sobre configuración, uso de funciones avanzadas y navegación.

Guía para una configuración inteligente

Aprende a realizar copias de seguridad y transferir tu contenido, activar tu nuevo teléfono e intercambiar el dispositivo usado con nuestra Guía de configuración inteligente.

Hacer copia de seguridad y transferir contenido

Samsung Galaxy A01 - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your Galaxy A01 and a computer.

Guía para una configuración inteligente

Aprende a realizar copias de seguridad y transferir tu contenido, activar tu nuevo teléfono e intercambiar el dispositivo usado con nuestra Guía de configuración inteligente.

Lo básico

Samsung Galaxy A01 Simulator: Charging Your Device

Learn how to charge your Samsung Galaxy A01.

Samsung Galaxy A01 Simulator: Getting to Know Your Device

Un mapa interactivo de la pantalla de inicio y los botones de tu Samsung Galaxy A01.

Samsung Galaxy A01 Simulator: Getting to Know the Back of Your Device

Discover more about the back of your Samsung Galaxy A01.

Samsung Galaxy A01 Simulator: Turning Your Device On and Off

Learn how to power on and shut down your Samsung Galaxy A01.

Batería y carga

Samsung Galaxy A01 - Turn Power Saver On / Off

Here's how to turn 'Power mode' on or off to help manage battery performance for your Galaxy A01.

Samsung Galaxy A01 - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Galaxy A01.

Samsung Galaxy A01 - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Galaxy A01.

Bluetooth®

Samsung Galaxy A01 - Send Contact via Bluetooth

Here's how to send a contact from your Galaxy A01 using Bluetooth.

Samsung Galaxy A01 - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy A01 on or off and make it visible to other devices for pairing.

Llamadas y marcado

Samsung Galaxy A01 - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your Galaxy A01.

Samsung Galaxy A01 - Block / Unblock Numbers

Here's how to send unwanted calls directly to Voicemail for your Galaxy A01.

Samsung Galaxy A01 - Call a Number

Here's how to place a call on your Galaxy A01.

Samsung Galaxy A01 - Manage DTMF Tones

If you're calling into an automated system from your Galaxy A01 and your dialpad entries aren't recognized, view this info.

Samsung Galaxy A01 - Place a Conference Call

Here's how to place a conference call from your Galaxy A01.

Samsung Galaxy A01 - View / Delete Call History

Here's how to view or clear the call history or delete individual calls from your Galaxy A01.

Video: Verizon Messages - HD Video Calling
 (duración: 1:46)
Verizon Messages ofrece videollamadas y voz HD en tu tablet, a través de la aplicación. Mira este video para aprender cómo configurar las llamadas en HD y realizar llamadas.
Duración: 1:46

¿Qué son las llamadas Wi-Fi? - Preguntas frecuentas

Haz y recibe llamadas a través de una red Wi-Fi si el servicio móvil no está disponible. Disfruta de llamadas gratis a cualquier número en los EE. UU. incluso mientras viajas a destinos internacionales.

Cámara, fotos y videos

Samsung Galaxy A01 - Common Camera Settings

Here's info on common camera settings (e.g., flash, camera mode, etc.) for your Galaxy A01.

Samsung Galaxy A01 - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your Galaxy A01 and a computer.

Samsung Galaxy A01 - Record and Play File - Voice Recorder

Here's how to record and play a sound file on your Galaxy A01.

Samsung Galaxy A01 - Record and Share a Video

Here's how to record and share a video using your Galaxy A01.

Samsung Galaxy A01 - Share Picture from Gallery

Here's how to share a saved picture from your Galaxy A01.

Samsung Galaxy A01 - Share Video from Gallery

Here's how to share a saved video from your Galaxy A01.

Samsung Galaxy A01 - Take and Share a Picture

Here's how to take and share a picture from your Galaxy A01.

Samsung Galaxy A01 - View Pictures / Videos

Here's how to view pictures and/or videos on your Galaxy A01.

Conectividad para computadora/PC

Resolver problemas de Windows Device Manager

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Samsung Galaxy A01 - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy A01 and a computer with the Android SDK.

Contactos

Samsung Galaxy A01 - Add a Contact

Here's how to add a contact to your Galaxy A01.

Samsung Galaxy A01 - Contact Display Options

Here's how to configure how your contacts display on your Galaxy A01.

Samsung Galaxy A01 - Delete a Contact

Here's how to remove a contact from your Galaxy A01.

Samsung Galaxy A01 - Edit a Contact

Here's how to edit a contact on your Galaxy A01.

Samsung Galaxy A01 - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Galaxy A01.

Samsung Galaxy A01 - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your Galaxy A01.

Samsung Galaxy A01 - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy A01.

Samsung Galaxy A01 - Send Contact via Bluetooth

Here's how to send a contact from your Galaxy A01 using Bluetooth.

Samsung Galaxy A01 - View Contact Sync Source

Here's how to view where a phonebook contact on your Galaxy A01 was imported from.

Video: Administrar contactos usando Mi Verizon
 (duración: 2:21)
Mira este video para conocer cómo administrar tus contactos a través de Mis medios y contactos en el cloud en tu cuenta Mi Verizon. Mira cómo eliminar, restablecer y sincronizar tu contactos.
Duración: 2:21

Video: Administrar contactos duplicados usando Google
 (duración: 2:45)
¿Deseas liberar espacio en tu teléfono? Ve este video para aprender cómo combinar contactos duplicados usando tu cuenta de Google.
Duración: 2:45

Video: Administrar contactos duplicados usando tu dispositivo Android
 (duración: 3:21)
¿Deseas liberar espacio en tu teléfono? Ve este video para aprender cómo combinar contactos duplicados en tu dispositivo Android.
Duración: 3:21

Datos

Preguntas frecuentes sobre datos adicionales

Conoce las opciones para agregar datos adicionales a tus dispositivos en el nuevo Plan Verizon.

Preguntas frecuentes sobre Regalo de datos

Conoce sobre el programa de regalo de datos, el cual te permite dar datos adicionales a otros como regalo, así como también recibirlos.

Preguntas frecuentes sobre uso de datos

Conoce sobre una herramienta gratuita por Internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando los datos. Accede a través de Mi Verizon y My Verizon Mobile.

Preguntas frecuentes sobre PopData - Comprar sesiones de datos 4G LTE de 30 o 60 minutos

PopData es una conexión de datos que te permite hacer todo el stream que quieras, es más rápida y más segura que la mayoría de zonas de conexión Wi-Fi públicas. Disponible en sesiones de 30 y 60 minutos.

Samsung Galaxy A01 - Allow / Deny Data Roaming

Here's how to turn data roaming for your Galaxy A01 on or off.

Samsung Galaxy A01 - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your Galaxy A01.

Samsung Galaxy A01 - Turn Data On / Off

Here's how to turn mobile data for your Galaxy A01 on or off.

Fecha y hora

Samsung Galaxy A01 - Set Date and Time

If your Galaxy A01 shows the incorrect date and/or time, here's how to correct it.

ID e información del dispositivo

Preguntas frecuentes sobre el cargo por dispositivo dañado

Obtén más información sobre el cargo por dispositivo dañado, el cual se cobra si entregas un dispositivo mal usado por uno de reemplazo certificado como nuevo.

Samsung Galaxy A01 - View Device ID (ESN / IMEI / MEID)

Here's how to find the device ID (IMEI) for your Galaxy A01.

Samsung Galaxy A01 - View MAC Address

Here's how to view the Wi-Fi MAC address for your Galaxy A01.

Samsung Galaxy A01 - View Phone Number

Here's how to view the phone number for your Galaxy A01.

Configuraciones de dispositivos

Samsung Galaxy A01 - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen saver, Screen zoom, etc.) for your Galaxy A01.

Samsung Galaxy A01 - Manage Do Not Disturb Settings

If your Galaxy A01 isn't receiving calls or alerts for texts and email, here's how to check 'Do not disturb' settings.

Samsung Galaxy A01 - Reset All Settings

If your Galaxy A01 crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info.

Samsung Galaxy A01 - Turn Airplane Mode On / Off

To turn Verizon network services on / off or if they aren't functioning on your Galaxy A01, view this info.

Samsung Galaxy A01 - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Galaxy A01.

Samsung Galaxy A01 - Turn Screen Rotation On / Off

Here's how to check settings if the display on your Galaxy A01 doesn't rotate or flip.

Email/Gmail

Gmail™ para Android™ - Ver mensajes

Conoce cómo ver un mensaje de Gmail en tu smartphone/tablet Android.

Samsung Galaxy A01 - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Galaxy A01.

Samsung Galaxy A01 - Compose and Send Email Message

Here's how to create and send an email message from your Galaxy A01.

Samsung Galaxy A01 - Delete Email Messages

Here's how to delete email messages from your Galaxy A01.

Samsung Galaxy A01 - Delete Messages

Here's how to delete text messages from your Galaxy A01 via the Messages app.

Samsung Galaxy A01 - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Galaxy A01.

Samsung Galaxy A01 - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your Galaxy A01.

Samsung Galaxy A01 - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your Galaxy A01.

Samsung Galaxy A01 - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your Galaxy A01.

Samsung Galaxy A01 - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Galaxy A01.

Samsung Galaxy A01 - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your Galaxy A01.

Samsung Galaxy A01 - Manage Corporate Email Settings

Here's how to update work email settings for your Galaxy A01.

Samsung Galaxy A01 - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy A01.

Samsung Galaxy A01 - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your Galaxy A01.

Samsung Galaxy A01 - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Galaxy A01.

Samsung Galaxy A01 - View and Reply to an Email Message

Here's how to view and reply to an email message from your Galaxy A01.

GPS y servicios basados en la ubicación

Preguntas frecuentes sobre el cumplimiento de E911

Consulta la información sobre cómo llamar al 911 desde tu teléfono móvil.

Samsung Galaxy A01 - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy A01 on or off.

General

Samsung Galaxy A01 - Uninstall Apps

Here's how to remove or delete apps if your Galaxy A01 is unresponsive, freezes or an app won't open.

Gestos y movimientos

Samsung Galaxy A01 - Motions and Gestures

Here's how to manage motion-activated services for your Galaxy A01.

Copia de seguridad y restablecimiento de Google

Samsung Galaxy A01 - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy A01.

Pantalla de inicio

Samsung Galaxy A01 - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Galaxy A01.

Samsung Galaxy A01 - Home Screen Settings

Here's how to change your default Home screen settings on your Galaxy A01.

Samsung Galaxy A01 - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy A01.

Hotspot

Samsung Galaxy A01 - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy A01.

Preguntas frecuentes sobre el hotpost móvil de Verizon - Obtén Internet Wi-Fi para compartir

Aprende cómo usar el hotspot móvil en tu teléfono o tablet para conectar dispositivos a Internet usando tu plan de datos vigente. Encuentra planes Unlimited y Prepaid con hotspot móvil.

Internet y navegador de Internet

Samsung Galaxy A01 - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Galaxy A01.

Idioma

Samsung Galaxy A01 - Language Selection

Here's how to change the language used on your Galaxy A01.

Bloqueo, desbloqueo, contraseña y seguridad

Preguntas frecuentes sobre el bloqueo de un dispositivo

Para evitar el robo de identidad y el fraude, los dispositivos comprados en Verizon se bloquean y no se pueden usar en la red de otro proveedor durante los primeros 60 días después de la compra.

Samsung Galaxy A01 - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Galaxy A01.

Samsung Galaxy A01 - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy A01.

Samsung Galaxy A01 - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy A01 when the screen is locked.

Samsung Galaxy A01 - Set Up Face Recognition

Here's how to set up a facial recognition scan to access your Galaxy A01.

Samsung Galaxy A01 - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy A01.

Samsung Galaxy A01 - Unlock Screen

Here's how to unlock the screen on your Galaxy A01.

Samsung Galaxy A01 Simulator: Setting Screen Security

A visual guide for setting screen security on your Samsung Galaxy A01 to help protect your private information.

Samsung Galaxy A01 Simulator: Unlocking the Screen

See how to unlock the screen on your Samsung Galaxy A01.

Memoria/almacenamiento

Samsung Galaxy A01 - Check Device Storage

Here's how to check available space if your Galaxy A01 runs slow / crashes, apps freeze or you can't save media.

Samsung Galaxy A01 - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Galaxy A01.

Samsung Galaxy A01 - Format SD / Memory Card

Here's how to erase all data on the SD / memory card of your Galaxy A01.

Samsung Galaxy A01 - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your Galaxy A01.

Samsung Galaxy A01 - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Galaxy A01.

Samsung Galaxy A01 - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy A01 to an SD / memory card.

Música

Cómo usar Apple Music - Preguntas frecuentes

Aprende cómo puedes tener Apple Music con ciertos planes Verizon, ve preguntas frecuentes sobre quién es elegible, cómo inscribirse, cómo usar la aplicación Apple Music y cómo obtener promociones.

Navegación y multitareas

Samsung Galaxy A01 - Use Multi Window

Here's how to use two apps simultaneously on your Galaxy A01.

Sistema operativo y software

Preguntas frecuentes sobre el sistema operativo (SO) Android 

Obtén información sobre el sistema operativo Android, incluyendo qué es, cómo encontrar tu versión actual del sistema operativo, cómo obtener una actualización y más.

Reboot the Router

Si no puedes conectarte a tu enrutador Wi-Fi, una posible solución es reiniciarlo o restablecerlo.

Samsung Galaxy A01 - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy A01 if the screen freezes or call, app, audio or sync issues occur and the device won’t start up.

Samsung Galaxy A01 - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy A01 if the screen freezes or call, app, audio or sync issues occur.

Samsung Galaxy A01 - Install Device Software Updates

Here's how to check for and install software updates on your Galaxy A01.

Samsung Galaxy A01 - View Software Version

Here's how to view the software version your Galaxy A01 is running.

Samsung Galaxy A01 Software Update

Get instructions on downloading the latest software update for performance improvements to your Galaxy A01, including current Android security patches.

Tarjeta SIM

SIM Card FAQs - Replace & activate a new card

Aprende a configurar y activar una nueva tarjeta SIM. Replace a lost card or install a new one when you bring your own device (BYOD) and switch to Verizon mobile.

Samsung Galaxy A01 - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Galaxy A01 or turn it on or off.

Samsung Galaxy A01 - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Galaxy A01.

Samsung Galaxy A01 - View SIM Card Number

Here's how to view the SIM card number associated with your Galaxy A01.

Samsung Galaxy A01 Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Samsung Galaxy A01.

Samsung Galaxy A01 Simulator: Inserting and Removing the microSD Card

Find out how to insert and remove a microSD card from your Samsung Galaxy A01.

Unblock SIM PIN - Android Smartphones / Tablets

Conoce cómo desbloquear el PIN de la SIM de tu smartphone/tablet Android.

Sonidos, volumen y audio

Samsung Galaxy A01 - Save a Ringtone

Here's how to save an audio file as a ringtone on your Galaxy A01 via the Messages app.

Samsung Galaxy A01 - Set Ringtones / Notification Sounds

Here's how to select or change ringtones / notification sounds on your Galaxy A01.

Samsung Galaxy A01 - Use Speakerphone

Here's to utilize the speakerphone functionality on your Galaxy A01.

Samsung Galaxy A01 - Vibrate Mode

Here's how to turn vibrate mode for your Galaxy A01 on or off.

Samsung Galaxy A01 - Volume Controls

Here's how to adjust the volume if your Galaxy A01 doesn't vibrate or play sounds when receiving calls / messages.

Indicadores/luces de estado

Samsung Galaxy A01 - View Signal Strength

Here's how to view the signal strength on your Galaxy A01.

Mensajería de texto y multimedia

Samsung Galaxy A01 - Auto Receive Messages

Here's how to check settings on your Galaxy A01 if you're not receiving your picture / video messages.

Samsung Galaxy A01 - Create and Send a Text Message

Here's how to create and send a text message via the Messages app on your Galaxy A01.

Samsung Galaxy A01 - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your Galaxy A01.

Samsung Galaxy A01 - Set Default Messaging App

Here's how to set the default messaging (SMS) app on your Galaxy A01.

Samsung Galaxy A01 - Text Message Notification Settings

Here's how to turn text message notifications for your Galaxy A01 on or off via the Messages app.

Samsung Galaxy A01 - Turn Message Delivery Confirmation Setting On / Off

Here's how to receive delivery confirmation for messages sent from your Galaxy A01 via the Messages app.

Samsung Galaxy A01 - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your Galaxy A01.

Samsung Galaxy A01 - View Text Messages

Here's how to view text messages via the Messages app on your Galaxy A01.

Preguntas frecuentes sobre el servicio de texto a línea telefónica fija

Conoce cómo enviar un mensaje de texto a un teléfono que no sea móvil, incluso cuánto cuesta y cómo el destinatario recibirá el mensaje.

Preguntas frecuentes sobre mensajería - Mensajería internacional y correo electrónico a mensaje de texto

Obtén más información sobre el envío y la recepción de mensajes de texto, incluida la forma de bloquear mensajes de texto, restaurar mensajes de texto eliminados, mensajes de texto al y del correo electrónico y enviar mensajes internacionales.

Video: Verizon Messages - Uso básico 
 (duración: 1:24)
Conoce sobre el uso básico de la aplicación Verizon Messages, una aplicación de mensajería de texto que te permite enviar y recibir mensajes, adjuntar fotos a tus mensajes o enviar un mensaje de grupo fácilmente.
Duración: 1:24

Video: Verizon Messages - Usa tu creatividad
 (duración: 1:31)
Agrégale un toque personal a tus mensajes con algunas herramientas simples de Verizon Messages. Personaliza fotos, e incluso envía una tarjeta eGift de uno de los más de 30 vendedores.
Duración: 1:31

Video: Verizon Messages - Estés donde estés
 (duración: 2:04)
Con Verizon Messages, programa un mensaje para mandarlo a otra hora u otro día y usa el modo "Driving" para conducir con seguridad cuando vas por la carretera.
Duración: 2:04

Sugerencias, trucos y soluciones rápidas

Samsung Galaxy A01 - Capture a Screenshot

Here's how to capture a screenshot on your Galaxy A01.

Samsung Galaxy A01 - Set Up Printing

Here's how to set up and add a printer to your Galaxy A01.

Accesibilidad visual y auditiva

Samsung Galaxy A01 - Manage RTT Settings

Here's how to use the real-time text (RTT) feature on your Galaxy A01.

Wi-Fi y red

Samsung Galaxy A01 - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Galaxy A01 with other Wi-Fi capable devices.

Samsung Galaxy A01 - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Galaxy A01.

Samsung Galaxy A01 - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your Galaxy A01.

Samsung Galaxy A01 - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your Galaxy A01 to auto switch between Wi-Fi and mobile data.

Samsung Galaxy A01 - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile / Wi-Fi Hotspot password on your Galaxy A01.

Samsung Galaxy A01 - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, network name, timeout settings, etc.) on your Galaxy A01.

Samsung Galaxy A01 - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your Galaxy A01.

Samsung Galaxy A01 - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Galaxy A01.

Samsung Galaxy A01 - Reset Network Settings

Here's how to reset settings if your Galaxy A01 can't connect to data or send / receive messages.

Samsung Galaxy A01 - Restart in Safe Mode

Here's how to restart your Galaxy A01 into Safe Mode to help determine if an app is causing it to freeze, reset or run slow.

Samsung Galaxy A01 - Tethered Modem Connection

Here's how to use your Galaxy A01 as a modem to connect to the internet via USB or Bluetooth.

Samsung Galaxy A01 - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn Mobile Hotspot for your Galaxy A01 on or off.

Samsung Galaxy A01 - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your Galaxy A01.

Samsung Galaxy A01 - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Galaxy A01 on or off.