Samsung Galaxy A71 5G UW - Resumen de asistencia

Configuración, activación básica y guías de usuario

Cómo obtener controladores USB para tu dispositivo móvil

Conoce cómo obtener controladores USB para tu dispositivo móvil.

Samsung Galaxy A51 5G UW / Samsung Galaxy A71 5G UW User Guide (PDF)

This User Guide can help you get the most out of your Galaxy A51 5G UW and Galaxy A71 5G UW. Obtén información sobre configuración, uso de funciones avanzadas y navegación.

Samsung Galaxy A71 5G UW - Activate / Set Up Device

Here's how to quickly set up your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your Galaxy A71 5G UW if you're not receiving email and app notifications.

Samsung Galaxy A71 5G UW - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your Galaxy A71 5G UW on or off.

Hacer copia de seguridad y transferir contenido

Samsung Galaxy A71 5G UW - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy A71 5G UW to an SD / memory card.

Samsung Galaxy A71 5G UW - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your Galaxy A71 5G UW and a computer.

Tipos de archivo compatibles para transferir por Bluetooth® - Blackberry®

Aquí encontrarás información sobre los tipos de archivos compatibles para hacer transferencias Bluetooth en un dispositivo Blackberry.

Lo básico

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

Samsung Galaxy A71 5G UW Simulator: Charging Your Device

Learn how to charge your Samsung Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW Simulator: Getting to Know Your Device

An interactive map of the Home screen and buttons on your Samsung Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW Simulator: Getting to Know the Back of Your Device

Discover more about the back of your Samsung Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW Simulator: Turning Your Device On and Off

Learn how to power on and shut down your Samsung Galaxy A71 5G UW.

Batería y carga

Reiniciar el dispositivo móvil

Aprende cómo apagar el dispositivo y volver a encenderlo.

Samsung Galaxy A71 5G UW - Turn Power Saver On / Off

Here's how to turn 'Power mode' on or off to help manage battery performance for your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - View / Extend Battery Life

Te mostramos cómo extender la duración de la batería, ver el estado de carga/batería restante y determinar qué es lo que más consume batería en tu Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - View Battery Info

Here's how to check the battery specs (e.g., Usage Time, Standby Time, etc.) for your Galaxy A71 5G UW.

Bluetooth®

Solucionar el modo Car Kit

Esto es lo que debes hacer si tu dispositivo se congela en el modo Car Kit.

Samsung Galaxy A71 5G UW - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy A71 5G UW on or off and make it visible to other devices for pairing.

Llamadas y marcado

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Mover fotos/videos al dispositivo - Smartphone Android™

Transfiere fotos y videos de una computadora/PC a un smartphone Android.

Samsung Galaxy A71 5G UW - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Block / Unblock Numbers

Here's how to block messages and send unwanted calls directly to Voicemail for your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Call a Number

Here's how to place a call from your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Manage DTMF Tones

If you're calling into an automated system (e.g., Voicemail) from your Galaxy A71 5G UW and your dialpad entries aren't recognized, view this info.

Samsung Galaxy A71 5G UW - Place a Conference Call

Here's how to place a conference call from your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - View / Delete Call History

Here's how to view or clear the call history or delete individual calls from your Galaxy A71 5G UW.

Cámara, fotos y videos

Asegurarse de que el mensaje de foto y video no exceda el límite de capacidad del archivo

Si tienes problemas para enviar/recibir fotos y videos, aquí tienes información sobre los límites de capacidad.

Samsung Galaxy A71 5G UW - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Record and Play Sound File

Here's how to record and play a sound file on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Record and Share a Video

Here's how to record and send a video using your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Share Picture from Gallery

Here's how to share a saved picture from your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Share Video from Gallery

Here's how to share a saved video from your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Take and Share a Picture

Here's how to take and share a picture from your Galaxy A71 5G UW.

Supported file types for Picture / Video Messaging

Obtén información sobre los tipos de archivos compatibles para mensajes de foto/video.

Conectividad para computadora/PC

Resolver problemas de Windows Device Manager

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Samsung Galaxy A71 5G UW - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy A71 5G UW and a computer with the Android SDK.

Contactos

Exportar información de Contacto/Directorio telefónico a archivos .CSV - Microsoft® Windows Mail/Microsoft Outlook

Te mostramos cómo exportar contactos desde tu dispositivo a archivos de valores separados por comas (.csv) a través de Microsoft Windows Mail / Microsoft Outlook.

Samsung Galaxy A71 5G UW - Add a Contact

Here's how to add a contact to your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Contact Display Options

Here's how to configure how your contacts display on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Delete a Contact

Here's how to remove a contact from your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Edit a Contact

Here's how to edit a contact on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - View Contact Sync Source

Here's how to view where a phonebook contact on your Galaxy A71 5G UW was imported from.

Datos

Preguntas frecuentes sobre datos adicionales

Conoce las opciones para agregar datos adicionales a tus dispositivos en el nuevo Plan Verizon.

Preguntas frecuentes sobre uso de datos

Conoce sobre una herramienta gratuita por Internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando los datos. Accede a través de Mi Verizon y My Verizon Mobile.

Samsung Galaxy A71 5G UW - Allow / Deny Data Roaming

Here's how to turn data roaming for your Galaxy A71 5G UW on or off.

Samsung Galaxy A71 5G UW - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Turn Data On / Off

Here's how to turn mobile data for your Galaxy A71 5G UW on or off.

Fecha y hora

Samsung Galaxy A71 5G UW - Set Date and Time

If your Galaxy A71 5G UW shows the incorrect date and/or time, here's how to correct it.

ID e información del dispositivo

Samsung Galaxy A71 5G UW - View Device ID (ESN / IMEI / MEID)

Here's how to find the device ID (IMEI) for your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - View MAC Address

Here's how to view the Wi-Fi MAC address for your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - View Phone Number

Here's how to view the mobile number for your Galaxy A71 5G UW.

Configuraciones de dispositivos

Samsung Galaxy A71 5G UW - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen saver, Screen timeout, Display size, etc.) for your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Manage Do Not Disturb Settings

If your Galaxy A71 5G UW isn't receiving calls or alerts for texts and email, here's how to check 'Do not disturb' settings.

Samsung Galaxy A71 5G UW - Reset All Settings

If your Galaxy A71 5G UW crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info.

Samsung Galaxy A71 5G UW - Reset Network Settings

Here's how to reset settings if your Galaxy A71 5G UW can't connect to data or send / receive messages.

Samsung Galaxy A71 5G UW - Turn Airplane Mode On / Off

To turn Verizon network services on / off or if they aren't functioning on your Galaxy A71 5G UW, view this info.

Samsung Galaxy A71 5G UW - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Turn Screen Rotation On / Off

Here's how to check settings if the display on your Galaxy A71 5G UW doesn't rotate or flip.

Email/Gmail

Create Gmail™ Account

Mira cómo crear una cuenta de Gmail.

Gmail™ para Android™ - Ver mensajes

Conoce cómo ver un mensaje de Gmail en tu smartphone/tablet Android.

Dejar o quitar copias de los mensajes de correo electrónico en el servidor de mensajería

Aquí encontrarás información sobre cómo dejar o eliminar copias de correos electrónicos en el servidor.

Samsung Galaxy A71 5G UW - Add a Personal / Corporate Email Account

Te mostramos cómo configurar una cuenta de email personal/corporativa en tu Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Manage Corporate Email Settings

Here's how to update work email settings for your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - View Email Messages

GPS y servicios basados en la ubicación

Samsung Galaxy A71 5G UW - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy A71 5G UW on or off.

Gestos y movimientos

Samsung Galaxy A71 5G UW - Motions and Gestures

Here's how to manage motion-activated services for your Galaxy A71 5G UW.

Copia de seguridad y restablecimiento de Google

Samsung Galaxy A71 5G UW - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy A71 5G UW.

Pantalla de inicio

Samsung Galaxy A71 5G UW - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Home Screen Settings

Here's how to change the default Home screen settings on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Mode Change

Here's how to change the Home screen layout on your Galaxy A71 5G UW if it looks different.

Samsung Galaxy A71 5G UW - Touch Screen Settings

Here's how to adjust the touch screen sensitivity for your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy A71 5G UW.

Internet y navegador de Internet

Acceder a sitios web - Mobile Web

Te mostramos cómo acceder a los sitios web a través del servicio de Internet móvil Mobile Web en tu dispositivo.

Reiniciar e iniciar el navegador de Internet móvil

Conoce cómo reiniciar el dispositivo y acceder al navegador del servicio de Internet móvil Mobile Web 2.0 en tu dispositivo.

Samsung Galaxy A71 5G UW - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Galaxy A71 5G UW.

Idioma

Samsung Galaxy A71 5G UW - Language Selection

Here's how to change the language used on your Galaxy A71 5G UW.

Bloqueo, desbloqueo, contraseña y seguridad

Preguntas frecuentes sobre el bloqueo de un dispositivo

Para evitar el robo de identidad y el fraude, los dispositivos comprados en Verizon se bloquean y no se pueden usar en la red de otro proveedor durante los primeros 60 días después de la compra.

Samsung Galaxy A71 5G UW - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy A71 5G UW when the screen is locked.

Samsung Galaxy A71 5G UW - Set Up Face Recognition

Here's how to set up a facial recognition scan to access your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Unlock Screen

Here's how to unlock the screen of your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW Simulator: Setting Screen Security

A visual guide for setting screen security on your Samsung Galaxy A71 5G UW to help protect your private information.

Samsung Galaxy A71 5G UW Simulator: Unlocking the Screen

See how to unlock the screen on your Samsung Galaxy A71 5G UW.

Memoria/almacenamiento

Insertar la tarjeta de memoria que contiene las canciones de la lista de reproducción (playlist)

Prueba esto si las canciones almacenadas en tu tarjeta de memoria/SD no aparecen en la lista de reproducción de tu teléfono básico 3G.

Samsung Galaxy A71 5G UW - Check Device Storage

Here's how to check available space if your Galaxy A71 5G UW runs slowly / crashes, apps freeze or you can't save media.

Samsung Galaxy A71 5G UW - Format SD / Memory Card

Here's how to erase all data on the SD / memory card of your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Galaxy A71 5G UW.

Música

Transferir música al dispositivo - Smartphone Android™

Para transferir archivos de música desde una computardora a un smartphone Android.

Navegación y multitareas

Samsung Galaxy A71 5G UW - Use Multi Window

Here's how to use two apps simultaneously on your Galaxy A71 5G UW.

Near Field Communication (NFC)

Samsung Galaxy A71 5G UW - Tap & Pay

Here's how to use the 'Tap & pay' service with your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Turn NFC On / Off

Here's how to turn NFC on or off so compatible apps can transfer files from your Galaxy A71 5G UW.

Sistema operativo y software

Preguntas frecuentes sobre el sistema operativo (SO) Android

Obtén información sobre el sistema operativo Android, incluyendo qué es, cómo encontrar tu versión actual del sistema operativo, cómo obtener una actualización y más.

Samsung Galaxy A71 5G UW - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy A71 5G UW if the screen freezes or call, app, audio or sync issues occur and the device won’t start up.

Samsung Galaxy A71 5G UW - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy A71 5G UW if the screen freezes or call, app, audio or sync issues occur.

Samsung Galaxy A71 5G UW - Install Device Software Updates

Here's how to check for and install software updates on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - View Software Version

Here's how to view the software version your Galaxy A71 5G UW is running.

Samsung Galaxy A71 5G UW Software Update

Get instructions on downloading the latest software update for performance improvements to your Galaxy A71 5G UW, including current Android security patches.

Tarjeta SIM

Samsung Galaxy A71 5G UW - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Galaxy A71 5G UW or turn it on or off.

Samsung Galaxy A71 5G UW - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - View SIM Card Number

Here's how to view the SIM card number associated with your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Samsung Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW Simulator: Inserting and Removing the microSD Card

Find out how to insert and remove a microSD card from your Samsung Galaxy A71 5G UW.

Unblock SIM PIN - Android Smartphones / Tablets

Conoce cómo desbloquear el PIN de la SIM de tu smartphone/tablet Android.

Sonidos, volumen y audio

Samsung Galaxy A71 5G UW - Save a Ringtone

Here's how to save an audio file as a ringtone on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Set Ringtones / Notification Sounds

Here's how to select or change ringtones / notification sounds on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Turn Off All Sounds

Here's how to turn off / silence all sounds on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Use Speakerphone

Here's to utilize the speakerphone functionality on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Vibrate Mode

Here's how to turn vibrate mode for your Galaxy A71 5G UW on or off.

Samsung Galaxy A71 5G UW - Volume Controls

Here's how to adjust the volume if your Galaxy A71 5G UW doesn't vibrate or play sounds when receiving calls / messages.

Indicadores/luces de estado

Samsung Galaxy A71 5G UW - View Signal Strength

Here's how to view the signal strength on your Galaxy A71 5G UW.

TV

Samsung Galaxy A71 5G UW - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Galaxy A71 5G UW.

Mensajería de texto y multimedia

Cancel Text Messaging Subscriptions

Conoce cómo cancelar las suscripciones a mensajería de texto desde tu teléfono.

Samsung Galaxy A71 5G UW - Auto Receive Messages

Here's how to check settings on your Galaxy A71 5G UW if you're not receiving your picture / video messages.

Samsung Galaxy A71 5G UW - Create and Send a Text Message

Here's how to create and send a text message via the Messages app on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Delete Messages

Here's how to delete text messages from your Galaxy A71 5G UW via the Messages app.

Samsung Galaxy A71 5G UW - Set Default Messaging App

Here's how to set the default messaging app on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Text Message Notification Settings

Here's how to turn text message notifications for your Galaxy A71 5G UW on or off via the Messages app.

Samsung Galaxy A71 5G UW - Turn Message Delivery Confirmation Setting On / Off

Here's how to receive delivery confirmation for messages sent from your Galaxy A71 5G UW via the Messages app.

Samsung Galaxy A71 5G UW - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - View Text Messages

Here's how to view text (SMS) messages via the Messages app on your Galaxy A71 5G UW.

Sugerencias, trucos y soluciones rápidas

Samsung Galaxy A71 5G UW - Capture a Screenshot

Here's how to capture a screenshot on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Set Up Printing

Here's how to set up and add a printer to your Galaxy A71 5G UW.

Accesibilidad visual y auditiva

Configuración de accesibilidad - Android™

Te mostramos cómo configurar las opciones básicas de accesibilidad para tu smartphone o tablet Android.

Gestos de ampliación/Zoom táctil - Android™

Te mostramos cómo configurar los gestos de ampliación en tu smartphone o tablet Android.

Samsung Galaxy A71 5G UW - Manage RTT Settings

Here's how to use the real-time text (RTT) feature on your Galaxy A71 5G UW.

Samsung Galaxy A71 5G UW - Turn One-Handed Operations On / Off

Here's how to turn one-handed operations for your Galaxy A71 5G UW on or off.

Activar/desactivar marcado asistido - Smartphones Samsung

Te mostramos cómo verificar si recibes un mensaje de error cuando haces llamadas.

Capa_4 Creado con Sketch.

Samsung Galaxy A71 5G UW - Support Overview

Filtra todos los temas a continuación.