Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

Samsung Galaxy S20+ 5G - Support Overview

Encuentra asistencia y herramientas específicas para tu Samsung Galaxy S20+ 5G en Internet.

Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

Cómo obtener controladores USB para tu dispositivo móvil

Conoce cómo obtener controladores USB para tu dispositivo móvil.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Activate / Set Up Device

Here's how to quickly activate and set up your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G if you're not receiving email and app notifications.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G on or off.

Samsung Galaxy S20+ 5G / Samsung Galaxy S20 Ultra 5G User Guide (PDF)

This User Guide can help you get the most out of your Galaxy S20+ 5G and S20 Ultra 5G. Learn about set up, advanced features, shortcuts, widgets, status bar and navigation.

Guía para una configuración inteligente

Aprende a realizar copias de seguridad y transferir tu contenido, activar tu nuevo teléfono e intercambiar el dispositivo usado con nuestra Guía de configuración inteligente.

Hacer copia de seguridad y transferir contenido

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G to an SD / memory card.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Move Media Files to / from Computer

Here's how to transfer music / picture / video files from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G and a computer.

Guía para una configuración inteligente

Aprende a realizar copias de seguridad y transferir tu contenido, activar tu nuevo teléfono e intercambiar el dispositivo usado con nuestra Guía de configuración inteligente.

Tipos de archivo compatibles para transferir por Bluetooth® - Blackberry®

Aquí encontrarás información sobre los tipos de archivos compatibles para hacer transferencias Bluetooth en un dispositivo Blackberry.

Lo básico

Connect a Headset - USB Type-C Adapter

Here's how to use an adapter to connect a headset to your smartphone

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

How to Clean Your Samsung Galaxy Device

Here are guidelines for cleaning / sanitizing / disinfecting theglass, ceramic and metal surfaces of your Galaxy smartphone /tablet / watch.

Samsung Galaxy S20+ 5G Simulator: Charging Your Phone

Learn how to charge your Samsung Galaxy S20+ 5G.

Samsung Galaxy S20+ 5G Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your Samsung Galaxy S20+ 5G.

Samsung Galaxy S20+ 5G Simulator: Getting to Know the Back of Your Phone

Discover more about the back of your Samsung Galaxy S20+ 5G.

Samsung Galaxy S20+ 5G Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your Samsung Galaxy S20+ 5G.

Video: First looks - What's in the box? Samsung Galaxy S20+ 5G
 (duración: 1:02)

Watch this video for a first look at your new Galaxy S20+ 5G and everything that comes in the box.
Duración: 1:02

Video: First looks- What's in the box? Samsung Galaxy S20 Ultra 5G
 (duración: 1:02)

Ve este video para echar un primer vistazo a tu nuevo Galaxy S20 Ultra 5G y todo lo que incluye.
Duración: 1:02

Batería y carga

Reiniciar el dispositivo móvil

Aprende cómo apagar el dispositivo y volver a encenderlo.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Turn Power Saver On / Off

Here's how to turn Power saving mode on or off to help manage battery performance for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Use Wireless PowerShare

Here's how to wirelessly charge a compatible device using your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - View / Extend Battery Life

Here's how to extend battery life, view remaining battery and determine what uses the most power on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Bluetooth®

Solucionar el modo Car Kit

Esto es lo que debes hacer si tu dispositivo se congela en el modo Car Kit.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Connect a Headset

Here's how to use an adapter to connect a headset to your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Send Contact via Bluetooth

Here's how to send a contact from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G using Bluetooth.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G on or off and make it visible to other devices for pairing.

Llamadas y marcado

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Mover fotos/videos al dispositivo - Smartphone Android™

Transfiere fotos y videos de una computadora/PC a un smartphone Android.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Block / Unblock Numbers

Here's how to send unwanted calls directly to Voicemail for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Call a Number

Here's how to place a call on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Manage DTMF Tones

If you're calling into an automated system from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G and your dialpad entries aren't recognized, view this info.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Place a Conference Call

Here's how to place a conference call from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - View / Delete Call History

Here's how to view or clear the call history or delete individual calls from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Cámara, fotos y videos

Asegurarse de que el mensaje de foto y video no exceda el límite de capacidad del archivo

Si tienes problemas para enviar/recibir fotos y videos, aquí tienes información sobre los límites de capacidad.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, etc.) for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Move Media Files to / from Computer

Here's how to transfer music / picture / video files from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G and a computer.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Record and Play File - Voice Recorder

Here's how to record and play a sound file on your S20+ 5G / S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Record and Share a Video

Here's how to record and share a video using your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Share Picture from Gallery

Here's how to share a saved picture from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Share Video from Gallery

Here's how to share a saved video from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Take and Share a Picture

Here's how to take and share a picture from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - View Pictures / Videos

Here's how to view pictures and/or videos on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Tipos de archivos compatibles para mensajes de foto/video

Obtén información sobre los tipos de archivos compatibles para mensajes de foto/video.

Conectividad para computadora/PC

Resolver problemas de Windows Device Manager

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy S20+ 5G / Galaxy S20 Ultra 5G and a computer with the Android SDK.

Contactos

Exportar información de Contacto/Directorio telefónico a archivos .CSV - Microsoft® Windows Mail/Microsoft Outlook

Te mostramos cómo exportar contactos desde tu dispositivo a archivos de valores separados por comas (.csv) a través de Microsoft Windows Mail / Microsoft Outlook.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Add a Contact

Here's how to add a contact to your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Contact Display Options

Here's how to configure how your contacts display on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Delete a Contact

Here's how to remove a contact from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Edit a Contact

Here's how to edit a contact on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Send Contact via Bluetooth

Here's how to send a contact from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G using Bluetooth.

Datos

Preguntas frecuentes sobre datos adicionales

Conoce las opciones para agregar datos adicionales a tus dispositivos en el nuevo Plan Verizon.

Preguntas frecuentes sobre uso de datos

Conoce sobre una herramienta gratuita por Internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando los datos. Accede a través de Mi Verizon y My Verizon Mobile.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Allow / Deny Data Roaming

Here's how to turn data roaming for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G on or off.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Turn Data On / Off

Here's how to turn mobile data for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G on or off.

Fecha y hora

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Set Date and Time

If your Galaxy S20+ 5G / Galaxy S20 Ultra 5G shows the incorrect date and/or time, here's how to correct it.

ID e información del dispositivo

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - View Device ID (ESN / IMEI / MEID)

Here's how to find the device ID (IMEI) for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - View MAC Address

Here's how to view the Wi-Fi MAC address for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - View Phone Number

Here's how to view the phone number for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Configuraciones de dispositivos

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen saver, Screen zoom, etc.) for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Manage Do Not Disturb Settings

Here's how to check 'Do not disturb' settings if your Galaxy S20+ 5G / Galaxy S20 Ultra 5G isn't receiving calls or alerts for texts and email.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Reset All Settings

If your Galaxy S20+ 5G / Galaxy S20 Ultra 5G crashes, resets or runs slowly, or apps freeze or cause the device to reset, view this info.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Turn Airplane Mode On / Off

To turn Verizon network services on / off or if they aren't functioning on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G, view this info.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Turn Screen Rotation On / Off

Here's how to check settings if the display on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G doesn't rotate or flip.

Email/Gmail

Crear cuenta de Gmail™

Mira cómo crear una cuenta de Gmail.

Gmail™ para Android™ - Ver mensajes

Conoce cómo ver un mensaje de Gmail en tu smartphone/tablet Android.

Dejar o quitar copias de los mensajes de correo electrónico en el servidor de mensajería

Aquí encontrarás información sobre cómo dejar o eliminar copias de correos electrónicos en el servidor.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Manage Corporate Email Settings

Here's how to update work email settings for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Remove Gmail Account

Here's how to remove a Google (Gmail) account from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

GPS y servicios basados en la ubicación

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G on or off.

Gestos y movimientos

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Motions and Gestures

Here's how to manage motion-activated services for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Copia de seguridad y restablecimiento de Google

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Pantalla de inicio

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Home Screen Settings

Here's how to change your default Home screen settings on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Mode Change

Here's how to change the Home screen layout on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G if it looks different.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Touch Screen Settings

Here's how to adjust the touch screen sensitivity for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Hotspot

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Internet y navegador de Internet

Acceder a sitios web - Mobile Web

Te mostramos cómo acceder a los sitios web a través del servicio de Internet móvil Mobile Web en tu dispositivo.

Reiniciar e iniciar el navegador de Internet móvil

Conoce cómo reiniciar el dispositivo y acceder al navegador del servicio de Internet móvil Mobile Web 2.0 en tu dispositivo.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Idioma

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Language Selection

Here's how to change the language used on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Bloqueo, desbloqueo, contraseña y seguridad

Preguntas frecuentes sobre el bloqueo de un dispositivo

Para evitar el robo de identidad y el fraude, los dispositivos comprados en Verizon se bloquean y no se pueden usar en la red de otro proveedor durante los primeros 60 días después de la compra.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Remove Saved Fingerprints

Here's how to delete saved fingerprints for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G when the screen is locked.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Set Up Face Recognition

Here's how to set up a facial recognition scan to access your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Set Up Fingerprint Recognition

Here's how to setup fingerprint lock for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Unlock Screen

Here's how to unlock the screen of your Galaxy S20+ 5G / S20 Ultra 5G.

Samsung Galaxy S20+ 5G Simulator: Setting Screen Security

A visual guide for setting screen security on your Samsung Galaxy S20+ 5G to help protect your private information.

Samsung Galaxy S20+ 5G Simulator: Unlocking the Screen

See how to unlock the screen on your Samsung Galaxy S20+ 5G.

Memoria/almacenamiento

Insertar la tarjeta de memoria que contiene las canciones de la lista de reproducción (playlist)

Prueba esto si las canciones almacenadas en tu tarjeta de memoria/SD no aparecen en la lista de reproducción de tu teléfono básico 3G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Check Device Storage

Here's how to check available space if your Galaxy S20+ 5G / Galaxy S20 Ultra 5G runs slowly or crashes, apps freeze or you can't save media.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Format SD / Memory Card

Here's how to erase all data on the SD / memory card of your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Música

Transferir música al dispositivo - Smartphone Android™

Para transferir archivos de música desde una computardora a un smartphone Android.

Navegación y multitareas

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Use Multi Window

Here's how to use two apps simultaneously on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Near Field Communication (NFC) 

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Manage Contactless Payments

Here's how to use the 'contactless payments' service with your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Turn NFC On / Off

Here's how to turn NFC on or off so compatible apps can transfer files from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Sistema operativo y software

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy S20+ 5G / Galaxy S20 Ultra 5G if the screen freezes or call, app, audio or sync issues occur and the device won’t start up.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy S20+ 5G / Galaxy S20 Ultra 5G if the screen freezes or call, app, audio or sync issues occur.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Install Device Software Updates

Here's how to check for and install software updates on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - View Software Version

Here's how to view the software version your Galaxy S20+ 5G / Galaxy S20 Ultra 5G is running.

Samsung Galaxy S20+ 5G Software Update

Get instructions on downloading the latest software update for performance improvements to your Galaxy S20+ 5G, including current Android security patches.

Tarjeta SIM

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G or turn it on or off.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - View SIM Card Number

Here's how to view the SIM card number associated with your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Samsung Galaxy S20+ 5G.

Samsung Galaxy S20+ 5G Simulator: Inserting and Removing the microSD Card

Find out how to insert and remove a microSD card from your Samsung Galaxy S20+ 5G.

Unblock SIM PIN - Android Smartphones / Tablets

Conoce cómo desbloquear el PIN de la SIM de tu smartphone/tablet Android.

Sonidos, volumen y audio

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Save a Ringtone

Here's how to save an audio file as a ringtone on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G via the Messages app.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Set Ringtones / Notification Sounds

Here's how to select or change ringtones / notification sounds on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Turn Off All Sounds

Here's how to turn off / silence all sounds on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Use Speakerphone

Here's to utilize the speakerphone functionality on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Vibrate Mode

Here's how to turn vibrate mode for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G on or off.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Volume Controls

Here's how to adjust the volume if your Galaxy S20+ 5G / Galaxy S20 Ultra 5G doesn't vibrate or play sounds when receiving calls / messages.

Indicadores/luces de estado

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - View Signal Strength

Here's how to view the signal strength on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

TV

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Mensajería de texto y multimedia

Cancelar las suscripciones a mensajería de texto 

Conoce cómo cancelar las suscripciones a mensajería de texto desde tu teléfono.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Auto Receive Messages

Here's how to check settings on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G if you're not receiving your picture / video messages.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Create and Send a Text Message

Here's how to create and send a text message via the Messages app on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Delete Messages

Here's how to delete text messages from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G via the Messages app.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Set Default Messaging App

Here's how to set the default messaging (SMS) app on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Text Message Notification Settings

Here's how to turn text message notifications for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G on or off via the Messages app.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Turn Message Delivery Confirmation Setting On / Off

Here's how to receive delivery confirmation for messages sent from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G via the Messages app.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - View Text Messages

Here's how to view text (SMS) messages via the Message app on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Sugerencias, trucos y soluciones rápidas

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Capture a Screenshot

Here's how to capture a screenshot on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Set Up Printing

Here's how to set up and add a printer to your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Accesibilidad visual y auditiva

Configuración de accesibilidad - Android™

Te mostramos cómo configurar las opciones básicas de accesibilidad para tu smartphone o tablet Android.

Gestos de ampliación/Zoom táctil - Android™

Te mostramos cómo configurar los gestos de ampliación en tu smartphone o tablet Android.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Manage RTT Settings

Here's how to use the real-time text (RTT) feature on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Manage TTY Settings

Here's how to change the TTY settings on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Turn One-Handed Operations On / Off

Here's how to turn one-handed operations for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G on or off.

Activar/desactivar marcado asistido - Smartphones Samsung

Te mostramos cómo verificar si recibes un mensaje de error cuando haces llamadas.

Wi-Fi y red

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Galaxy S20+ 5G / Galaxy S20 Ultra 5G with other Wi-Fi capable devices.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your Galaxy S20+ 5G / Galaxy S20 Ultra 5G to auto switch between Wi-Fi and mobile data.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile / Wi-Fi Hotspot password on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, network name, etc.) on your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Reset Network Settings

Here's how to reset settings if your Galaxy S20+ 5G / Galaxy S20 Ultra 5G can't connect to data or send / receive messages.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Restart in Safe Mode

Here's how to restart your Galaxy S20+ 5G / Galaxy S20 Ultra 5G into Safe Mode to help determine if an app is causing it to freeze, reset or run slow.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Tethered Modem Connection

Here's how to use your Galaxy S20+ 5G / Galaxy S20 Ultra 5G as a modem to connect to the internet via USB or Bluetooth.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn Mobile Hotspot for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G on or off.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G.

Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Galaxy S20+ 5G / Galaxy S20 Ultra 5G on or off.