Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

Asistencia para el Samsung Galaxy J3 Eclipse

Encuentra asistencia y herramientas específicas para tu Samsung Galaxy J3 Eclipse en Internet.

Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

Conectar tu dispositivo directamente a la PC

Entérate cómo conectar tu dispositivo directamente a una computadora.

Cómo obtener controladores USB para tu dispositivo móvil

Conoce cómo obtener controladores USB para tu dispositivo móvil.

Hacer una activación inalámbricamente (OTA)

Te mostramos cómo hacer la configuración/activación inicial de tu smartphone 3G o 4G o teléfono básico. 

Prepare for an International Trip

Here's how to check for service availability around the world and find the best plan for your trip abroad.

Samsung Galaxy J3 Eclipse - Activate / Set Up Device

Here's how to quickly set up your Galaxy J3 Eclipse.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Adjust Account Sync Settings

Here's how to manage account sync settings on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Create a New Google™ Account

Here's how to create a new Google account on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your Galaxy J3 Eclipse / Galaxy J3 Mission on or off.

Guía del Usuario de Samsung Galaxy J3 Eclipse (PDF)

This Samsung Galaxy J3 Eclipse User Guide can help you get the most out of your device, like Home Screen features, the notification area, navigation tips, device setup, and advanced use.

Samsung Galaxy J3 Mission - Activate / Set Up Device

Here's how to quickly set up your Galaxy J3 Mission.

Configurar el servicio prepagado de Verizon - Android™

Te mostramos cómo activar el servicio prepagado en un dispositivo Android.

Validar dirección de emergencia (E911)

Te mostramos cómo validar tu dirección de emergencia (E911).

Video: Cómo activar tu dispositivo 
 (duración: 3:07)

Mira este video para aprender cómo activar un dispositivo nuevo o intercambiar dispositivos en tu cuenta existente de Mi Verizon.
Duración: 3:07

Video: Cómo intercambiar teléfonos en tu cuenta
 (duración: 1:54)

Mira este video para saber cómo intercambiar tu dispositivo con otra persona en tu cuenta.
Duración: 1:54

Hacer copia de seguridad y transferir contenido

Centro de transferencia de contenido

Encuentra la mejor forma de transferir tus fotos, videos, contactos y demás contenido desde un dispositivo a otro. Consulta las instrucciones paso a paso para los dispositivos, según el sistema operativo que tengan.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from your Galaxy J3 Eclipse / Galaxy J3 Mission to a memory card.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Move Music Files from Device

Here's how to transfer music files from your Galaxy J3 Eclipse / Galaxy J3 Mission to a computer.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Move Music Files to Device

Here's how to transfer or move music files between your Galaxy J3 Eclipse / J3 Mission and a computer.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Move Pictures / Videos from Device

Here's how to transfer picture or video files between your Galaxy J3 Eclipse / J3 Mission and a computer..

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your Galaxy J3 Eclipse / Galaxy J3 Mission.

Tipos de archivo compatibles para transferir por Bluetooth® - Blackberry®

Aquí encontrarás información sobre los tipos de archivos compatibles para hacer transferencias Bluetooth en un dispositivo Blackberry.

Transferir contenido - Apple® iPhone® a Android™

Here's how to transfer content (e.g., contacts, photos, videos,etc.) from your iPhone to a new device.

Transfer Content with Samsung Smart Switch Mobile App (from Android)

Here's how to transfer content from your old Android device to yourcurrent Samsung phone.

Transferir contenido con la aplicación móvil Samsung Smart Switch™ (transferencia por cable USB)

Te mostramos cómo transferir contenido desde tu dispositivo anterior a tu teléfono Samsung actual.

Transfiere contenido con la aplicación móvil Samsung Smart Switch™ (desde iOS)

Aquí te mostramos cómo transferir contenido de un dispositivo iOS a tu teléfono Samsung.

Lo básico

Reemplazo certificado como nuevo

Information regarding Verizon Wireless' Certified Like-New Replacement program.

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

How to Clean Your Samsung Galaxy Device

Here are guidelines for cleaning / sanitizing / disinfecting theglass, ceramic and metal surfaces of your Galaxy smartphone /tablet / watch.

Samsung Galaxy J3 Simulator: Getting to Know Your Phone

Un mapa interactivo de la pantalla de inicio y los botones de tu Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Getting to Know the Back of Your Phone

An interactive map of the back of your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your Samsung Galaxy J3.

Batería y carga

Reiniciar el dispositivo móvil

Aprende cómo apagar el dispositivo y volver a encenderlo.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Insert / Remove Battery

Here's how to remove the battery on the J3 Eclipse / Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Turn Power Saver On / Off

Here's how to turn 'Power mode' on or off to help manage battery performance for your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and which apps use the most power on your Galaxy J3 Eclipse / J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your J3 Eclipse/Mission.

Bluetooth®

Create a Paired Connection - Windows

Conoce crear una conexión Bluetooth con una computadora con Windows.

Solucionar el modo Car Kit

Esto es lo que debes hacer si tu dispositivo se congela en el modo Car Kit.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Send Contact via Bluetooth®

Here's how to send a contact via Bluetooth on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy J3 Eclipse / Galaxy J3 Mission on or off and make it visible to other devices for pairing.

Samsung Galaxy J3 Simulator: Pairing with a Bluetooth® Device

See how to pair your Samsung Galaxy J3 with your Bluetooth device.

Llamadas y marcado

Mover fotos/videos al dispositivo - Smartphone Android™

Transfiere fotos y videos de una computadora/PC a un smartphone Android.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Block / Unblock Numbers

Here's how to send unwanted calls directly to voicemail for your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Call a Number

Here's how to call a number on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Manage DTMF Tones

If you're calling an automated system (e.g., Voicemail) from your Galaxy J3 Eclipse / Galaxy J3 Mission and your dialpad entries aren't recognized, view this.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Place a Conference Call

Here's how to place a conference call from your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Redial

Here's how to redial the last number you called from your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - View / Delete Call History

To view or clear the call history on your device , check out this info.

Samsung Galaxy J3 Simulator: Calling a Contact

An interactive guide on how to call a contact using your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Calling a New Number

Discover how to use your Samsung Galaxy J3 to call a new number.

Samsung Galaxy J3 Simulator: Calling with HD Voice

Discover how to turn on HD Voice on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Calling with Video

Learn how to turn on HD Voice on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Ignoring a Call and Replying with a Text

A visual guide for ignoring a call and sending a text message to the caller with your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Returning to a Call

A visual guide on how to return to a call after multitasking, like browsing the internet, on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Switching Between Calls

Learn how to switch between two phone calls on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Teaching Kids How to Call 911

Learn how to teach kids to call 911 on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Turning HD Voice On and Off

Discover how to turn on HD Voice on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Using Handsfree Calling

Discover how to use your voice to place a call with your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Viewing a Missed Call and Adding It as a Contact

Discover how to view a missed call and add it as a new contact on your Samsung Galaxy J3.

Cámara, fotos y videos

Asegurarse de que el mensaje de foto y video no exceda el límite de capacidad del archivo

Si tienes problemas para enviar/recibir fotos y videos, aquí tienes información sobre los límites de capacidad.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, etc.) for your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Move Pictures / Videos from Device

Here's how to transfer picture or video files between your Galaxy J3 Eclipse / J3 Mission and a computer..

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Record and Share a Video

Here's how to record and share a video on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Share Picture from Gallery

Here's how to share a picture from the gallery on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Share Video from Gallery

Here's how to share a video from the gallery on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Take and Share a Picture

Here's how to take and share a picture on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - View Device Screen on TV

Here's how to view your Galaxy J3 Eclipse / Galaxy J3 Mission screen on an external display (e.g., HDTV).

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - View Pictures / Videos

Here's how to view saved pictures / videos in the gallery of your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Changing the File Size of Pictures and Videos

Find out how to change the picture or video file size on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Recording a Video

Aprende a grabar un video usando tu Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Taking a Picture

Discover how to take a photo using your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Taking a Picture While Recording a Video

Discover how to take a picture while recording a video on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Taking a Selfie

Una guía interactiva sobre cómo tomar una selfie con tu Samsung Galaxy J3

Samsung Galaxy J3 Simulator: Turning the Flash On and Off

Una guía visual para conocer cómo tomar fotos con flash con tu Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Samsung Galaxy J3.

Supported file types for Picture / Video Messaging

Obtén información sobre los tipos de archivos compatibles para mensajes de foto/video.

Conectividad para computadora/PC

Resolver problemas de Windows Device Manager

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - USB Debugging Mode

Here's how to connect your Galaxy J3 Eclipse / Galaxy J3 Mission to a computer using Android SDK.

Contactos

Buscar contactos duplicados guardados en múltiples cuentas - Smartphone Android®

Te mostramos cómo solucionar los problemas con los contactos duplicados si estás usando varias opciones de copia de seguridad en tu dispositivo.

Exportar información de Contacto/Directorio telefónico a archivos .CSV - Microsoft® Windows Mail/Microsoft Outlook

Te mostramos cómo exportar contactos desde tu dispositivo a archivos de valores separados por comas (.csv) a través de Microsoft Windows Mail / Microsoft Outlook.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Add a Contact

Here's how to add a contact on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Contact Display Options

Here's how to configure how your contacts display on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Delete a Contact

Here's how to delete a contact on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Edit a Contact

Here's how to edit a contact on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Export Contacts to SD / Memory Card

Here's how to export contacts to the SD / Memory Card on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / Memory Card on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Send Contact via Bluetooth®

Here's how to send a contact via Bluetooth on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Simulator: Adding a Contact

Learn how to add a new contact to your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's messaging your Samsung Galaxy J3 without looking at it.

Samsung Galaxy J3 Simulator: Creating a Group and Adding Contacts to It

Una guía visual sobre cómo crear un grupo de contactos en tu Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy J3.

Video: Administrar contactos usando Mi Verizon
 (duración: 2:21)

Mira este video para conocer cómo administrar tus contactos a través de Mis medios y contactos en el cloud en tu cuenta Mi Verizon. Mira cómo eliminar, restablecer y sincronizar tu contactos.
Duración: 2:21

Video: Administrar contactos duplicados usando Google
 (duración: 2:45)

¿Deseas liberar espacio en tu teléfono? Ve este video para aprender cómo combinar contactos duplicados usando tu cuenta de Google.
Duración: 2:45

Video: Administrar contactos duplicados usando tu dispositivo Android
 (duración: 3:21)

¿Deseas liberar espacio en tu teléfono? Ve este video para aprender cómo combinar contactos duplicados en tu dispositivo Android.
Duración: 3:21

Datos

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Allow / Deny Data Roaming

Here's how to check settings if you can't connect to the internet or send/receive messages on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Turn Data On / Off

Here's how to turn mobile data for your Galaxy J3 Eclipse / Galaxy J3 Mission on or off.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - View / Restrict Data Usage by App

Here's how to view / restrict the amount of data an app on your Galaxy J3 Eclipse / Galaxy J3 Mission uses.

Fecha y hora

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Set Date and Time

If your device shows the incorrect date and/or time, view this info to correct it.

ID e información del dispositivo

Cómo identificar daños en el dispositivo

Aprende cómo determinar si tu dispositivo dañado es elegible para un reemplazo bajo garantía. Conoce pautas detalladas sobre qué tipo de daño o mal uso te impide obtener un reemplazo de garantía para tu dispositivo roto.

Cómo localizar números de serie ESN o MEID en teléfonos

Aprende cómo encontrar el número ESN (número de serie electrónico) o el número MEID (identificador de equipo móvil) de tu teléfono.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - View Device ID (ESN / IMEI / MEID)

Here's how to view the Device ID for your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - View MAC Address

Here's how to view the Wi-Fi MAC address for your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - View Phone Number

Here's how to view the phone number for your Galaxy J3 Eclipse / Galaxy J3 Mission.

Configuraciones de dispositivos

Deshabilitar la configuración automática y la configuración del servidor proxy 

Te mostramos cómo deshabilitar la configuración automática y la configuración del servidor proxy en tu dispositivo.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen saver, Font size, etc.) for your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Manage Do Not Disturb Settings

If your Galaxy J3 Eclipse / Galaxy J3 Mission isn't receiving calls or alerts for texts and email, here's how to check Do Not Disturb settings.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Reset All Settings

If your device crashes, resets or runs slow, or apps freeze or reset the device, view this.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Galaxy J3 Eclipse / Galaxy J3 Mission, view this info.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Turn One-Handed Operations On / Off

Here's how to turn one-handed operations for your Galaxy J3 Eclipse / Galaxy J3 Mission on or off.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Turn Screen Rotation On / Off

Here's how to turn screen rotation for your Galaxy J3 Eclipse / Galaxy J3 Mission on or off.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Use Multi Window

Here's how to use two apps simultaneously on your Galaxy J3 Eclipse / J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - View Contact Sync Source

Here's how to view where a phonebook contact in your Galaxy J3 Eclipse / Galaxy J3 Mission was imported from.

Samsung Galaxy J3 Simulator: Accessing Settings

Explore how to access settings on your Samsung Galaxy J3 to change alert sounds, turn off GPS and more.

Samsung Galaxy J3 Simulator: Adjusting the Screen Timeout and Brightness

Una guía visual acerca de cómo ahorrar la carga de la batería de tu Samsung Galaxy J3 al configurar el tiempo que la pantalla permanece encendida.

Samsung Galaxy J3 Simulator: Changing Roaming Settings for a Trip

Learn how to change data roaming on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Changing the Ringtone

Learn how to change the ringtone on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Configuring Location Settings

Learn how to manage location settings on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Managing Data Usage

Discover how to manage data usage on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Turning Airplane Mode On and Off

Una guía interactiva para configurar tu Samsung Galaxy J3 en modo Airplane.

Samsung Galaxy J3 Simulator: Using Power Saving Mode

Learn how to switch to Battery Saver mode to save your Samsung Galaxy J3's battery life for the most important functions.

Turn TalkBack On / Off - Android

Te mostramos cómo activar o desactivar TalkBack para tu dispositivo Android.

Email/Gmail

Gmail™ for Android™ - View Account Address / Username

Te explicamos cómo ver tu dirección de correo electrónico y tu nombre de usuario de Gmail desde tu smartphone o tablet Android.

Gmail™ para Android™ - Ver mensajes

Conoce cómo ver un mensaje de Gmail en tu smartphone/tablet Android.

Dejar o quitar copias de los mensajes de correo electrónico en el servidor de mensajería

Aquí encontrarás información sobre cómo dejar o eliminar copias de correos electrónicos en el servidor.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Add an Existing Google™ Account

Here's how to add an existing Google account to your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Compose and Send Email Message

Here's how to compose and send an email message on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Delete Email Messages

Here's how to delete email messages on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your device.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Email Account Data Usage Settings

To modify data usage options for the personal email account on your device, view this info.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Email Account Notification Settings

If you're not getting notifications for the personal email on your device, view this info.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Email Account Password and Server Settings

To update the personal email password/server settings for your device, view this.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Email Account Signature Settings

To enter or edit the personal email signature on your device, view this info.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Email Account Sync Frequency Settings

To adjust the personal email sync frequency settings on your device, view this info.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Manage Corporate Email Settings

Here's how to update the work email settings for your Galaxy J3 Eclipse / J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Perform a Gmail™ Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Remove Gmail™ Account

Here's how to remove a Gmail account on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - View and Reply to an Email Message

Here's how to view and reply to an email message from your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Simulator: Forwarding an Email

Aprende cómo reenviar un correo electrónico en tu Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Replying to an Email

Discover how to reply to an email on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Sending an Email

A step-by-step visual guide for sending an email from your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Sending an Email to a Group

Learn how to send a group email on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Setting Up Corporate Email

Learn how to access your work email on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Setting Up Personal Email

See how to access your existing email account on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Switching Between Email Accounts

See how to access different email accounts on your Samsung Galaxy J3.

Puertos de email y mensajería estándar

Aquí encontrarás información sobre los puertos de mensajería de correo electrónico estándar, que te puede ayudar a configurar las opciones avanzadas de correo electrónico.

Video: Diagnóstico de problemas de email personal y corporativo
 (duración: 3:21)

Conoce cómo solucionar los problemas con tu email personal y corporativo con solo unos simples pasos.
Duración: 3:21

GPS y servicios basados en la ubicación

Encontrar mi móvil Samsung

Aprende a activar Encontrar mi móvil en tu dispositivo Samsung.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy J3 Eclipse / Galaxy J3 Mission on or off.

Gestos y movimientos

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Motions and Gestures

Here's how to turn motions and gestures for your Galaxy J3 Eclipse / Galaxy J3 Mission on or off.

Copia de seguridad y restablecimiento de Google

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Pantalla de inicio

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Mode Change

Here's how to change the operating (e.g., Easy, Standard) mode for your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy J3 Eclipse / J3 Mission.

Samsung Galaxy J3 Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your Samsung Galaxy J3 for quick access to them.

Samsung Galaxy J3 Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Samsung Galaxy J3 to help organize your apps.

Samsung Galaxy J3 Simulator: Adding and Changing a Lock Screen Shortcut

Discover to add shortcuts to the lock screen on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Adding and Deleting a Home Screen

See how to add and delete Home screens on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Changing the Default Home Screen

A visual guide for changing the default Home screen on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Using Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your Samsung Galaxy J3.

Hotspot

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Cambiar configuración de transmisión - Hotspot móvil/Wi-Fi

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., network name, timeout, etc.) for your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your Galaxy J3 Eclipse / Galaxy J3 Mission on or off.

Internet y navegador de Internet

Acceder a sitios web - Mobile Web

Te mostramos cómo acceder a los sitios web a través del servicio de Internet móvil Mobile Web en tu dispositivo.

Determining Internet Connection Speeds

Here's info on how to test your connection speeds if they're slower than expected.

Desactivar Work Offline - Navegador de Internet

Te mostramos cómo ver si estás fuera de línea si no puedes conectarte a Internet con una computadora con Internet Explorer, Chrome o Firefox.

Reiniciar e iniciar el navegador de Internet móvil

Conoce cómo reiniciar el dispositivo y acceder al navegador del servicio de Internet móvil Mobile Web 2.0 en tu dispositivo.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Change the Browser Start / Home Page

Here's how to change the browser home page on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Simulator: Bookmarking a Website

Learn how to bookmark a website on your Samsung Galaxy J3, so it's easy to find later.

Samsung Galaxy J3 Simulator: Navigating to a Website

Discover how to find a website using your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy J3.

Idioma

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Language Selection

Here's how to switch languages on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Simulator: Changing the Language

Discover how to change the language settings on your Samsung Galaxy J3.

Bloqueo, desbloqueo, contraseña y seguridad

Restore Default Settings - Samsung SCH-u410

Conoce cómo restablecer la configuración del sonido, la pantalla, el teléfono y las llamadas de tu Samsung SCH-u410.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy J3 Eclipse / Galaxy J3 Mission when the screen is locked.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Unlock Screen

Here's how to unlock the screen on your Samsung Galaxy J3 Mission / Eclipse.

Samsung Galaxy J3 Simulator: Charging Your Device

See how to charge your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Setting Screen Security

A visual guide for setting screen security on your Samsung Galaxy J3 to help protect your private information.

Samsung Galaxy J3 Simulator: Unlocking the Screen

See how to unlock the screen on your Samsung Galaxy J3.

Memoria/almacenamiento

Formatear tarjeta SD/de memoria usando una computadora

Te mostramos cómo formatear o borrar la tarjeta SD/de memoria usando una computadora.

Insertar la tarjeta de memoria que contiene las canciones de la lista de reproducción (playlist)

Prueba esto si las canciones almacenadas en tu tarjeta de memoria/SD no aparecen en la lista de reproducción de tu teléfono básico 3G.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Check Device Storage

Here's how to check the available storage space on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Export Contacts to SD / Memory Card

Here's how to export contacts to the SD / Memory Card on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Format SD / Memory Card

Here's how to erase all data on the memory card of your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / Memory Card on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Insert SD / Memory Card

Here's how to insert the SD / Memory Card on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from your Galaxy J3 Eclipse / Galaxy J3 Mission to a memory card.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Remove SD / Memory Card

Here's how to remove the SD / Memory Card on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Hotspot móvil

Samsung Galaxy J3 Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Samsung Galaxy J3 as a Mobile Hotspot, so you can share your data connection with other devices.

Música

Apple Music - My Verizon Website - Opt In

Te mostramos cómo agregar Apple Music desde el sitio web de Mi Verizon.

Apple Music - My Verizon app - Opt In

Te mostramos cómo agregar Apple Music desde My Verizon app.

Transferir música al dispositivo - Smartphone Android™

Para transferir archivos de música desde una computardora a un smartphone Android.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Move Music Files from Device

Here's how to transfer music files from your Galaxy J3 Eclipse / Galaxy J3 Mission to a computer.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Move Music Files to Device

Here's how to transfer or move music files between your Galaxy J3 Eclipse / J3 Mission and a computer.

Navegación y multitareas

Samsung Galaxy J3 Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Using Multi Window™

See how to easily switch between and close apps that are running on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Using Picture-in-Picture Video

See how to use picture in picture on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Samsung Galaxy J3.

Sistema operativo y software

Reboot the Router

Si no puedes conectarte a tu enrutador Wi-Fi, una posible solución es reiniciarlo o restablecerlo.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your J3 Eclipse / Galaxy J3 Mission if the screen freezes or call, app, or audio issues occur and the device won't start up.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy J3 Eclipse / Galaxy J3 Mission if the screen freezes or call, app, audio or sync issues occur.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Install Device Software Update

To check for or to install software updates on your device, view this info.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - View Software Version

Here's how to view software version on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Shutdown Prevention - Nougat 7.0 and higher (Samsung)

Te mostramos cómo desbloquear la pantalla si no recuerdas la contraseña, PIN, patrón o huella dactilar de tu dispositivo Samsung.

Software Upgrade Assistant (Samsung) - Initial Setup

Aprende cómo instalar el Asistente para actualización de software Samsung en tu computadora/PC o Mac.

Software Upgrade Assistant (Samsung) - Repair Assistant

Descubre cómo reparar el software de Samsung a través del Asistente para actualización de software si ocurre un error con una actualización por aire.

Software Upgrade Assistant (Samsung) - Software Update

Conoce cómo actualizar el software de tu dispositivo Samsung mediante el Asistente para actualización de software (SUA).

Tarjeta SIM

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Galaxy J3 Eclipse / Galaxy J3 Mission or turn it on or off.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Galaxy J3 Eclipse / J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - View SIM Card Number

Here's how to view the SIM card number for your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Simulator: Inserting and Removing a microSD Card

Find out how to insert and remove a microSD card from your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Samsung Galaxy J3.

Unblock SIM PIN - Android Smartphones / Tablets

Conoce cómo desbloquear el PIN de la SIM de tu smartphone/tablet Android.

Redes sociales

Administrar la privacidad en Facebook®

Si quieres cambiar tu privacidad o seguridad en Facebook, te enseñamos cómo acceder a esas opciones.

Samsung Galaxy J3 Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your Samsung Galaxy J3 to help protect your account.

Samsung Galaxy J3 Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your Samsung Galaxy J3.

Sonidos, volumen y audio

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Save a Ringtone

Here's how to save a ringtone from the messaging app on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Set Ringtones / Notification Sounds

Here's how to select or change ringtones / notification sounds on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Turn Off All Sounds

Here's how to silence or turn off all sounds on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Use Speakerphone

Here's how to utilize the speakerphone functionality on your Galaxy J3 Eclipse / J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Vibrate Mode

Here's how to set or change the Vibrate mode on Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Volume Controls

Here's how to adjust call, text and alert volume if your Galaxy J3 Eclipse / Galaxy J3 Mission is not making any sounds.

Indicadores/luces de estado

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - View Signal Strength

Here's how to view signal strength on the Galaxy J3 Eclipse / Galaxy J3 Mission.

Mensajería de texto y multimedia

Cancel Text Messaging Subscriptions

Conoce cómo cancelar las suscripciones a mensajería de texto desde tu teléfono.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Auto Receive Messages

If your Galaxy J3 Eclipse / J3 Mission is not receiving multimedia (picture / video) messages, view this info.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Create and Send a Text Message

Here's how to create and send a text message on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Delete Messages

This info helps if you want to delete text messages from your device.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Set Default Messaging App

Here's how to set the default messaging app on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Text Message Notification Settings

Here's how to adjust the text message notifications on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Turn Message Delivery Confirmation Setting On / Off

Here's how to receive delivery confirmation for messages sent from your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - View Text Messages

Here's how to view text messages on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Preguntas frecuentes sobre el servicio de texto a línea telefónica fija

Conoce cómo enviar un mensaje de texto a un teléfono que no sea móvil, incluso cuánto cuesta y cómo el destinatario recibirá el mensaje.

Verizon Messages - Website - Print Text Messages

Te mostramos cómo imprimir mensajes de texto en tu computadora a través de tu cuenta de Mi Verizon.

Video: Verizon Messages - Usa tu creatividad
 (duración: 1:31)

Agrégale un toque personal a tus mensajes con algunas herramientas simples de Verizon Messages. Personaliza fotos, e incluso envía una tarjeta eGift de uno de los más de 30 vendedores.
Duración: 1:31

Video: Verizon Messages - Estés donde estés
 (duración: 2:04)

Con Verizon Messages, programa un mensaje para mandarlo a otra hora u otro día y usa el modo "Driving" para conducir con seguridad cuando vas por la carretera.
Duración: 2:04

Sugerencias, trucos y soluciones rápidas

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Capture a Screenshot

Here's how to capture a screenshot on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Set Up Printing

Here's how to set up printing from your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Simulator: Adding Trackers, Goals, and Exercise Programs

Discover how to add S Health trackers, goals, and exercise programs on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Customizing Samsung Health

Discover how to customize Samsung Health on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Finding More Help

Discover how to find videos and tutorials to learn more about using your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Setting Up Your S Health Profile

Learn to set up your Samsung Health Profile on your Samsung Galaxy J3.

Accesibilidad visual y auditiva

Configuración de accesibilidad - Android™

Te mostramos cómo configurar las opciones básicas de accesibilidad para tu smartphone o tablet Android.

Configure TalkBack Settings - Android

Te mostramos cómo ajustar la configuración de TalkBack para tu smartphone o tablet Android.

Gestos de ampliación/Zoom táctil - Android™

Te mostramos cómo configurar los gestos de ampliación en tu smartphone o tablet Android.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Manage TTY Settings

To change the TTY settings on your Galaxy J3 Eclipse / Galaxy J3 Mission, check out this info.

Activar/desactivar marcado asistido - Smartphones Samsung

Te mostramos cómo verificar si recibes un mensaje de error cuando haces llamadas.

Turn TalkBack On / Off - Android

Te mostramos cómo activar o desactivar TalkBack para tu dispositivo Android.

Fondos de pantalla/Tema

Samsung Galaxy J3 Simulator: Changing the Theme

Learn how to change the theme on your Samsung Galaxy J3.

Samsung Galaxy J3 Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Samsung Galaxy J3.

Wi-Fi y red

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Galaxy J3 Eclipse / Galaxy J3 Mission with other Wi-Fi capable devices.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Add a Virtual Private Network

Here's how to add a Virtual Private Network (VPN) on your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Auto Switch Between Wi-Fi & Mobile Data Networks

To allow your device to auto switch between Wi-Fi and mobile data, view this.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Network Mode Settings

Here's how to adjust the Network Mode if you're Galaxy J3 Eclipse / Galaxy J3 Mission is having call or data issues.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Remove Wi-Fi Connection

To remove a saved Wi-Fi network from your device , view this info.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Reset Network Settings

Here's how to reset settings if your Galaxy J3 Eclipse / Galaxy J3 Mission can't connect to data or send / receive messages.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Tethered Modem Connection

Here's how to utilize your Galaxy J3 Eclipse / Galaxy J3 Mission to share internet connectivity with a computer.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your Galaxy J3 Eclipse / Galaxy J3 Mission.

Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Galaxy J3 Eclipse / Galaxy J3 Mission on or off.

Samsung Galaxy J3 Simulator: Connecting to a Wi-Fi Network

Learn how to use your Samsung Galaxy J3 to connect to a Wi-Fi network, so you can access the internet without using data.

Video: Diagnóstico de problemas de una conexión Wi-Fi
 (duración: 2:55)

¿Tienes problemas con tu conexión a Wi-Fi? ¡No tengas miedo! Sigue estos sencillos pasos para activar tu conexión Wi-Fi.
Duración: 2:55