Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

OnePlus 8 5G UW - Support Overview

Encuentra asistencia y herramientas específicas para tu OnePlus 8 5G UW en Internet.

Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

Cómo obtener controladores USB para tu dispositivo móvil

Conoce cómo obtener controladores USB para tu dispositivo móvil.

OnePlus 8 5G UW - Activate / Set Up Device

Here's how to quickly set up your OnePlus 8 5G UW.

OnePlus 8 5G UW - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your OnePlus 8 5G UW on or off.

OnePlus 8 5G UW User Guide (PDF)

This User Guide can help you get the most out of your OnePlus 8 5G UW. Obtén información sobre configuración, uso de funciones avanzadas y navegación.

Guía para una configuración inteligente

Aprende a realizar copias de seguridad y transferir tu contenido, activar tu nuevo teléfono e intercambiar el dispositivo usado con nuestra Guía de configuración inteligente.

Hacer copia de seguridad y transferir contenido

OnePlus 8 5G UW - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between yourOnePlus 8 5G UW and a computer.

Guía para una configuración inteligente

Aprende a realizar copias de seguridad y transferir tu contenido, activar tu nuevo teléfono e intercambiar el dispositivo usado con nuestra Guía de configuración inteligente.

Lo básico

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

Batería y carga

OnePlus 8 5G UW - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your OnePlus 8 5G UW.

OnePlus 8 5G UW - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your OnePlus 8 5G UW.

OnePlus 8 5G UW - View Battery Info

Here's how to check the battery specs (e.g., Usage Time, Standby Time, etc.) for your OnePlus 8 5G UW.

Reiniciar el dispositivo móvil

Aprende cómo apagar el dispositivo y volver a encenderlo.

Bluetooth®

OnePlus 8 5G UW - Send Contact via Bluetooth

Here's how to send a contact on your OnePlus 8 5G UW via Bluetooth.

OnePlus 8 5G UW - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your OnePlus 8 5G UW on or off and make it visible to other devices for pairing.

Solucionar el modo Car Kit

Esto es lo que debes hacer si tu dispositivo se congela en el modo Car Kit.

Llamadas y marcado

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Mover fotos/videos al dispositivo - Smartphone Android™

Transfiere fotos y videos de una computadora/PC a un smartphone Android.

OnePlus 8 5G UW - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Block / Unblock Numbers

Here's how to block messages and send unwanted calls directly to Voicemail for your OnePlus 8 5G UW.

OnePlus 8 5G UW - Call a Number

Here's how to place a call from your OnePlus 8 5G UW.

OnePlus 8 5G UW - Place a Conference Call

Here's how to place a conference call from your OnePlus 8 5G UW.

OnePlus 8 5G UW - View / Delete Call History

Here's how to view or clear the call history or delete individual calls from your OnePlus 8 5G UW.

Cámara, fotos y videos

Asegurarse de que el mensaje de foto y video no exceda el límite de capacidad del archivo

Si tienes problemas para enviar/recibir fotos y videos, aquí tienes información sobre los límites de capacidad.

OnePlus 8 5G UW - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your OnePlus 8 5G UW.

OnePlus 8 5G UW - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between yourOnePlus 8 5G UW and a computer.

OnePlus 8 5G UW - Record and Play Sound File

Here's how to record and play a sound file on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Record and Share a Video

Here's how to record and send a video using your OnePlus 8 5G UW.

OnePlus 8 5G UW - Share Picture from Gallery

Here's how to share a saved picture from your OnePlus 8 5G UW.

OnePlus 8 5G UW - Share Video from Gallery

Here's how to share a saved video from your OnePlus 8 5G UW.

OnePlus 8 5G UW - Take and Share a Picture

Here's how to take and share a picture from your OnePlus 8 5G UW.

OnePlus 8 5G UW - View Pictures / Videos

Here's how to view pictures and/or videos on your OnePlus 8 5G UW.

Tipos de archivos compatibles para mensajes de foto/video

Obtén información sobre los tipos de archivos compatibles para mensajes de foto/video.

Conectividad para computadora/PC

OnePlus 8 5G UW - USB Debugging Mode

Here's how to facilitate a connection between your OnePlus 8 5G UW and a computer with the Android SDK.

Resolver problemas de Windows Device Manager

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contactos

Exportar información de Contacto/Directorio telefónico a archivos .CSV - Microsoft® Windows Mail/Microsoft Outlook

Te mostramos cómo exportar contactos desde tu dispositivo a archivos de valores separados por comas (.csv) a través de Microsoft Windows Mail / Microsoft Outlook.

OnePlus 8 5G UW - Add a Contact

Here's how to add a contact to your OnePlus 8 5G UW.

OnePlus 8 5G UW - Contact Display Options

Here's how to configure how your contacts display on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Delete a Contact

Here's how to remove a contact from your OnePlus 8 5G UW.

OnePlus 8 5G UW - Edit a Contact

Here's how to edit a contact on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your OnePlus 8 5G UW.

OnePlus 8 5G UW - Send Contact via Bluetooth

Here's how to send a contact on your OnePlus 8 5G UW via Bluetooth.

OnePlus 8 5G UW - View Contact Sync Source

Here's how to view where a phonebook contact on your OnePlus 8 5G UW was imported from.

Datos

Preguntas frecuentes sobre datos adicionales

Conoce las opciones para agregar datos adicionales a tus dispositivos en el nuevo Plan Verizon.

Preguntas frecuentes sobre uso de datos

Conoce sobre una herramienta gratuita por Internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando los datos. Accede a través de Mi Verizon y My Verizon Mobile.

OnePlus 8 5G UW - Allow / Deny Data Roaming

Here's how to turn data roaming for your OnePlus 8 5G UW on or off.

OnePlus 8 5G UW - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Turn Data On / Off

Here's how to turn mobile data for your OnePlus 8 5G UW on or off.

Fecha y hora

OnePlus 8 5G UW - Set Date and Time

If your OnePlus 8 5G UW shows the incorrect date and/or time, here's how to correct it.

ID e información del dispositivo

OnePlus 8 5G UW - View Device ID (ESN / IMEI / MEID)

Here's how to find the device ID (IMEI) for your OnePlus 8 5G UW.

OnePlus 8 5G UW - View MAC Address

Here's how to view the Wi-Fi MAC address for your OnePlus 8 5G UW.

OnePlus 8 5G UW - View Phone Number

Here's how to view the mobile number for your OnePlus 8 5G UW.

Configuraciones de dispositivos

OnePlus 8 5G UW - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your OnePlus 8 5G UW if you're not receiving email and app notifications.

OnePlus 8 5G UW - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Display size, Font, etc.) for your OnePlus 8 5G UW.

OnePlus 8 5G UW - Manage Do Not Disturb Settings

Here's how to check Do Not Disturb settings if your OnePlus 8 5G UW isn't receiving calls or alerts for texts and email.

OnePlus 8 5G UW - Reset All Settings

If your OnePlus 8 5G UW crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info.

OnePlus 8 5G UW - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your OnePlus 8 5G UW, view this info.

OnePlus 8 5G UW - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Turn Screen Rotation On / Off

Here's how to check settings if the display on your OnePlus 8 5G UW doesn't rotate or flip.

Email/Gmail

Crear cuenta de Gmail™

Mira cómo crear una cuenta de Gmail.

Gmail™ para Android™ - Ver mensajes

Conoce cómo ver un mensaje de Gmail en tu smartphone/tablet Android.

Dejar o quitar copias de los mensajes de correo electrónico en el servidor de mensajería

Aquí encontrarás información sobre cómo dejar o eliminar copias de correos electrónicos en el servidor.

OnePlus 8 5G UW - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your OnePlus 8 5G UW.

OnePlus 8 5G UW - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your OnePlus 8 5G UW.

OnePlus 8 5G UW - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Manage Corporate Email Settings

Here's how to update work email settings for your OnePlus 8 5G UW.

OnePlus 8 5G UW - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your OnePlus 8 5G UW.

OnePlus 8 5G UW - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your OnePlus 8 5G UW.

GPS y servicios basados en la ubicación

OnePlus 8 5G UW - Turn GPS Location On / Off

Here's how to turn GPS location for your OnePlus 8 5G UW on or off.

Gestos y movimientos

OnePlus 8 5G UW - Motions and Gestures

Here's how to manage motion-activated services for your OnePlus 8 5G UW.

Copia de seguridad y restablecimiento de Google

OnePlus 8 5G UW - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your OnePlus 8 5G UW.

Pantalla de inicio

OnePlus 8 5G UW - Customize Your Home Screen

Ve cómo agregar o eliminar elementos de la pantalla de inicio (widgets, aplicaciones o carpetas) y establecer un fondo de pantalla en tu OnePlus 8 5G UW.

OnePlus 8 5G UW - View / Manage Home Screen Panels

Conoce cómo ver, agregar y quitar paneles de la pantalla de inicio de tu OnePlus 8 5G UW.

Hotspot

OnePlus 8 5G UW - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your OnePlus 8 5G UW.

Internet y navegador de Internet

Acceder a sitios web - Mobile Web

Te mostramos cómo acceder a los sitios web a través del servicio de Internet móvil Mobile Web en tu dispositivo.

OnePlus 8 5G UW - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your OnePlus 8 5G UW.

Reiniciar e iniciar el navegador de Internet móvil

Conoce cómo reiniciar el dispositivo y acceder al navegador del servicio de Internet móvil Mobile Web 2.0 en tu dispositivo.

Idioma

OnePlus 8 5G UW - Language Selection

Here's how to change the language used on your OnePlus 8 5G UW.

Bloqueo, desbloqueo, contraseña y seguridad

Preguntas frecuentes sobre el bloqueo de un dispositivo

Para evitar el robo de identidad y el fraude, los dispositivos comprados en Verizon se bloquean y no se pueden usar en la red de otro proveedor durante los primeros 60 días después de la compra.

OnePlus 8 5G UW - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your OnePlus 8 5G UW.

OnePlus 8 5G UW - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your OnePlus 8 5G UW.

OnePlus 8 5G UW - Manage Screen Lock Settings

Conoce cómo cambiar la configuración de bloqueo de la pantalla en tu OnePlus 8 5G UW.

OnePlus 8 5G UW - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your OnePlus 8 5G UW.

OnePlus 8 5G UW - Set Lock Screen Notifications

Ve cómo administrar la forma en que aparecen las notificaciones en tu OnePlus 8 5G UW cuando la pantalla está bloqueada.

OnePlus 8 5G UW - Set Up Face Recognition

Here's how to set up a facial recognition scan to access your OnePlus 8 5G UW.

OnePlus 8 5G UW - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Unlock Screen

Te mostramos cómo desbloquear la pantalla de tu OnePlus 8 5G UW.

Memoria/almacenamiento

Insertar la tarjeta de memoria que contiene las canciones de la lista de reproducción (playlist)

Prueba esto si las canciones almacenadas en tu tarjeta de memoria/SD no aparecen en la lista de reproducción de tu teléfono básico 3G.

OnePlus 8 5G UW - Check Device Storage

Here's how to check available space if your OnePlus 8 5G UW runs slowly or crashes, apps freeze or you can't save media.

Música

Transferir música al dispositivo - Smartphone Android™

Para transferir archivos de música desde una computardora a un smartphone Android.

Near Field Communication (NFC) 

OnePlus 8 5G UW - Manage Contactless Payments

Here's how to use the 'Tap & pay' service with your OnePlus 8 5G UW.

OnePlus 8 5G UW - Transfer Data via Android Beam

Here's how to wirelessly transfer data from your OnePlus 8 5G UW to another NFC-capable device.

OnePlus 8 5G UW - Turn Android Beam On / Off

Here's how to enable Android Beam and transfer files from your OnePlus 8 5G UW to other NFC-capable devices.

OnePlus 8 5G UW - Turn NFC On / Off

Here's how to turn NFC on or off so compatible apps can transfer files from your OnePlus 8 5G UW.

Sistema operativo y software

OnePlus 8 5G UW - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your OnePlus 8 5G UW if the screen freezes or call, app, audio or sync issues occur and the device won’t start up.

OnePlus 8 5G UW - Factory Data Reset (Powered On)

Here's how to factory / hard reset your OnePlus 8 5G UW if the screen freezes or call, app, audio or sync issues occur.

OnePlus 8 5G UW - Install Device Software Updates

Here's how to check for and install software updates on your OnePlus 8 5G UW.

OnePlus 8 5G UW - View Software Version

Here's how to view the software version your OnePlus 8 5G UW is running.

OnePlus 8 5G UW Software Update

Get instructions on downloading the latest software update for performance improvements to your OnePlus 8 5G UW, including current Android security patches.

Tarjeta SIM

OnePlus 8 5G UW - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your OnePlus 8 5G UW.

OnePlus 8 5G UW - View SIM Card Number

Here's how to view the SIM card number associated with your OnePlus 8 5G UW.

Unblock SIM PIN - Android Smartphones / Tablets

Conoce cómo desbloquear el PIN de la SIM de tu smartphone/tablet Android.

Sonidos, volumen y audio

OnePlus 8 5G UW - Set Ringtones / Notifications Sounds

Here's how to select or change ringtones / notification sounds on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Turn Off All Sounds

Here's how to turn off / silence all sounds on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Use Speakerphone

Here's how to utilize the speakerphone functionality on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Vibrate Mode

Here's how to turn vibrate mode for your OnePlus 8 5G UW on or off.

OnePlus 8 5G UW - Volume Controls

Here's how to adjust the volume if your OnePlus 8 5G UW doesn't vibrate or play sounds when receiving calls / messages.

Indicadores/luces de estado

OnePlus 8 5G UW - View Signal Strength

Here's how to view the signal strength on your OnePlus 8 5G UW.

TV

OnePlus 8 5G UW - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your OnePlus 8 5G UW.

Mensajería de texto y multimedia

Cancelar las suscripciones a mensajería de texto 

Conoce cómo cancelar las suscripciones a mensajería de texto desde tu teléfono.

OnePlus 8 5G UW - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your OnePlus 8 5G UW.

Sugerencias, trucos y soluciones rápidas

OnePlus 8 5G UW - Capture a Screenshot

Here's how to capture a screenshot on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Set Up Printing

Here's how to set up and add a printer to your OnePlus 8 5G UW.

Accesibilidad visual y auditiva

Configuración de accesibilidad - Android™

Te mostramos cómo configurar las opciones básicas de accesibilidad para tu smartphone o tablet Android.

Gestos de ampliación/Zoom táctil - Android™

Te mostramos cómo configurar los gestos de ampliación en tu smartphone o tablet Android.

OnePlus 8 5G UW - Manage RTT Settings

Here's how to use the real-time text (RTT) feature on your OnePlus 8 5G UW.

Wi-Fi y red

OnePlus 8 5G UW - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your OnePlus 8 5G UW with other Wi-Fi capable devices.

OnePlus 8 5G UW - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your OnePlus 8 5G UW.

OnePlus 8 5G UW - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your OnePlus 8 5G UW.

OnePlus 8 5G UW - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your OnePlus 8 5G UW to auto-switch between Wi-Fi and mobile data.

OnePlus 8 5G UW - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile / Wi-Fi Hotspot password on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, network name, etc.) on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your OnePlus 8 5G UW.

OnePlus 8 5G UW - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your OnePlus 8 5G UW.

OnePlus 8 5G UW - Reset Network Settings

Here's how to reset settings if your OnePlus 8 5G UW can't connect to data or send / receive messages.

OnePlus 8 5G UW - Restart in Safe Mode

Here's how to restart your OnePlus 8 5G UW into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly.

OnePlus 8 5G UW - Tethered Modem Connection

Here's how to use your OnePlus 8 5G UW as a modem to connect to the internet via USB or Bluetooth..

OnePlus 8 5G UW - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn Mobile Hotspot for your OnePlus 8 5G UW on or off.

OnePlus 8 5G UW - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your OnePlus 8 5G UW.

OnePlus 8 5G UW - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your OnePlus 8 5G UW on or off.