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Apple iPhone 6 - Support Overview
Find all iPhone® 6 Support information here. Learn how to activate, set up features and troubleshoot issues with our FAQs, how-to guides and videos.
Activation
Smart Setup
Step-by-step instructions to back up your old smartphone, activate your new one, transfer content and get your old phone ready for trade-in.
Simulator
Device tutorial
Interactive device guidance for your iPhone 6.
Information
Top 10 things to do with your smartphone
Learn how to set up your smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Information
Transfer contacts & media
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Information
How to find your lost or stolen phone or tablet
Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, or basic phones.
Browse other topics
How to Use
Apple - Test the Microphone
Here's how to Test the Microphone on your Apple mobile device
How to Use
Apple iPhone - Capture a Screenshot
Here's how to capture a screenshot using your iPhone.
How to Use
Apple iPhone - Delete Text Messages
Here's how to delete a text message from your iPhone.
How to Use
Apple iPhone - View MAC Address
Here's how to view the Wi-Fi MAC address for your iPhone.
Troubleshooting
Garbled Message
Here's some info that about garbled messages and ways to avoid them.
How to Use
Power Cycle the Wireless Device
Here's how to power your 4G Basic phone off then back on.